3569 comments found.
I have a question because i want to bye this theme.
Has compatibility with Edge browser?
Because i check the theme withe Edge and has a problem to keep products in card . Please see the video.
http://sendvid.com/2824diml
Hi imerimna,
Thank you very much for your kind words and for your interest on our theme 
I just tried the same thing on the Edge browser and everything worked as it should. Unfortunately i don’t have any app to record a video for you on that Windows device.
It should work for you too, but please make sure that you haven’t disabled javascript loading on your browser and make sure to close the top banner there
Kind regards,
—Ylli
Thank you very much.
The support is excellent too!
Congratulations.
Hi imerimna,
Thanks very much for your kind words and have a great day
Kind regards,
—Ylli
is there an html version of this theme?
Hi umbrellatech,
Thanks for your interest on our theme
We offer Aurum on Wordpress version only, and the shopping part of the theme is powered by the best shopping plugin WooCommerce.
Kind regards,
—Ylli
The developer takes months to figure out if their theme is compatible with each new woocommerce update. It is up to 2.6.8 and no word on an update and the VC is out of date!
Hi robertsachristan,
Aurum supports WooCommerce 2.6.8 as we have wrote on our item page and the changelog.
It’s been 2 years since we released Aurum, but don’t worry we still love this theme and we will keep Aurum updated every time when update it’s needed.
P.S: If you need our support, please just write a ticket on our external support system and our support team will assist you.
There is the only place where you can get support.
Thanks for your understanding.
Kind regards,
—Ylli
Hi, im just helping to my frtiend with creating shop based on your theme. Ive tried to use Woocommerce currency switcher, but it does lots of errors in cart and checkout. I dont need wpml, so i dont want to spent 80$ just for currency switch. Do you know about any plugin working with your theme? I need to use EUR and CZK www.detektorgear.cz
Hi tomashrach84,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hello
You have one great looking theme I have one problem. Im using theme for my shop. I also have WOOT product filters which works. I have just one problem. when I try to add product to cart from my first page its all fine. But when I try to add product from any other page or at products which are filtered (in my case by size) I get white page with error 0.
and firebug JS error:
The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations of the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.
I think its problem with the theme, because in stock theme works fine. Your help would be great.
Hi Nejkoy,
I don’t see purchased badge on your username.
We use comments section of the theme only for a pre-sale questions.
If you have purchased our theme with a different account and you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
Hi! I love this theme! I wonder how can I show featured products like in the example of the jewely in the part “FEATURED JEWELS”. How I check the products like featured? and how I call it in the page? Thank you very much!
Hi mairoc,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and our support team will assist you.
Kind regards,
—Ylli
When will the next update?
Hi levke21,
When a new update of the theme is out you will receive an email if you have enabled “Get notified by email if this item is updated” from your Downloads tab.
Kind regards,
—Ylli
Hi Guys,
Can the search option be configured to show only woocommerce product results ?
Hi, Visual composer no longer works on my admin … I only have the classic mode … Do you have a solution? Thank you.
Hi LSLi,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system.
Kind regards,
—Ylli
thank you for your reply. I sent you a ticket.
Hi LSLi,
We will reply you as soon as possible.
Kind Regards,
Art
Hi! Beautiful theme! Would this theme support an affiliate program and integrations with commission junction and other affiliate programs? Thanks!
Hi calitravelgal,
We have not tested this feature in our theme, but we have seen some of our users using the theme for affiliate.
Kind Regards,
Art
Help ! When open a page via open in new tab, this error will appear …
Uncaught TypeError: Cannot read property ‘aurumCartItems’ of null(…)
but when just click on that link, no problem … thanks.
Without this option, no problem … -> Show mini cart items count with AJAX …
Hi liberagraphic,
For any question or issue regarding the theme, please write in our support forum: Ticksy, which is more advanced and secure support system management.
From now on, if you need our support please just write a ticket on our external support system.
Kind Regards,
Art
I just purchased this theme – and if I’m not mistaken – I cannot have a header image without writing CSS myself? I mean, I purchased a theme so I wouldn’t have to do the work and the theme showed a header image.
Hi tdcsurfer,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and we will be happy to assist you.
Kind regards,
—Ylli
Hi,
i have to ask something to you.It’s about checkout page.I couldnt see any line for delivery adress.How can i active that part .
Hi mecitogrenci,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system, and we will be happy to assist.
Kind regards,
—Ylli
Hi ! great theme ! thanks you.
I just have a question. I need to change the font size of the price on the red tad, on the product page. I don’t find where I can do this, because there is an !important that doesn’t allow me to do a custom CSS line. Can you help ? (is it an inline CSS ? but where 
Thanks a lot.
Regards
N.
Hi tyriades,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system and we will assist you.
Kind regards,
—Ylli
ok it’s done, thank you !
Hi, after updating your theme I have duplicate open graph tags. I’m using SEO by Yoast, too. This plugin is working fine but collides with the other tags. How can I delete them?
Thanks.
Hi there,
We use comments section of the theme only for a pre-sale questions.
If you need our support, please just write a ticket on our external support system.
Kind regards,
—Ylli
Hi guys, how can I trigger Mobile Menu at 980px instead of 768px? Thanks in advance
Hi accentra,
This is not possible for the moment, we have added this option on our to-do list, but we will work on this option on the future updates.
P.S: We use comments section of the theme only for a pre-sale question
If you need our support, please just write a ticket on our external support system.
Kind regards,
—Ylli
Hi Laborator, after the last update of your theme I have the problem that the meta tags of my articles have double inputs. I’m working with SEO by Yoast, but there’s is a second description and title in the head which seems to come from your theme, but I cannot hide. Here is the link of the page: https://www.veganliebe.de/vegane-adventskalender/
Thanks!
Hi Ciwilounge,
If you need our support please just write a ticket on our external support system.
Kind regards,
—Ylli
Could you fix this add to cart button issue? I’ve tried 2 phones and still got this issue. The add to cart button should be on the right, correct?
Would like to buy it!
Hi vitobharata,
We can help you on this with a small CSS fix, it’s not a big deal.
Kind Regards,
Art
I’ve purchased it. And how do I change the language? I’ve changed the aurum.pot but no result. Do you have any idea?
A pre-sales question : What are the suggested image dimensions in the various parts of Aurum ?
Thanks !
Hi there,
There are no suggested sizes for the images of the theme, you can set a size manually or have the original size.
Kind Regards,
Art
Thanks, Art.
You’re welcome
When is the theme going to be ready for the woocommerce updates, its now up to 2.6.7 from 2.6.4 and all these errors I get (constant 404 back end errors when editing products, items that are out of stock, still appearing in the count even thought they are set to be removed, transposed price ranges $39.99-$29.99 instead of $29.99-$39.99) might have something to do with woocommerce being terribly out of date!
Hi robertsachristan,
Currently we are working on our Kalium theme to update it, we don’t have any ETA when it will be updated but when we finish with Kalium we will release the update for Aurum too.
Kind Regards,
Art
