Hello,

We’re sorry but please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.

Thank you.

Hello,

1. Glad to hear that it has been resolved.

2. To change the styles of the post titles in the Blog Posts element, you have to add custom CSS into Theme Options -> Advanced -> Head Content. I’m not sure what the blog layout you’re choosing but here’s the code to change the styles of the blog Masonry layout.

<style type="text/css">

/*Changes the post title from uppercase to capitalize*/
.w-blog-posts .post-title{
    text-transform: capitalize;
}

/*Changes the text alignment to left*/
.w-blog-posts.w-masonry .w-item{
   text-align: left;
}

</style>

3. Sorry but the portfolio grid always displays only portfolio content because it was designed to show only portfolio post type.

Fantastic. This works a treat. Thank you!

If I wanted to use the grid layout, would I just change .w-masonry to .wgrid?

Try to change it to .w-grid

If it doesn’t work, try the below code:

.w-blog-posts .w-item{
   text-align: left;
}

Hello,

I’m not sure on the centered logo you mentioned, it’s the centered logo in horizontally, right?. The horizontal centered logo is not available in this theme design and features. As you can see in the theme details page and our demos.

However, after I visit your website, I see your logo doesn’t align in the center vertically, if this is what you’re talking about. It’s not the theme issue but that’s because you have a slider inside the text block element so it doesn’t display properly. You should remove the text block element from the top of the page, and then add the Revolution Slider element instead.

I think you’re missing something. I’m sure the error on your website is not from the CSS and JS from the theme because we also used W3 Total Cache plugin to minify all files on our demos. I suppose it came from other plugins on your website.

So even we include the minify version of the theme resource files tested by the author but you will also have an error when you minify JS & CSS from other plugins.

As I provided in the previous comment, you should exclude the problematic JS or CSS files from the W3 Total Cache minify settings to ignore that file.

Hello, I’m sorry if I get back to this topic, but I’m still unable to minify JS correctly with some browser (i.e. Safari).

I’m using W3 Total Cache, when I enable the JS minify my home page is not loading and I get these JS error in browser console:

[Error] TypeError: $(window).smartresize is not a function. (In '$(window).smartresize(function (event) {
/* 67   */                      getBrowserScreenSize();
/* 68   */                 })', '$(window).smartresize' is undefined)
    detectBrowser (db779.js:72)
    init (db779.js:17)
    (funzione anonima) (db779.js:81)
    Codice globale (db779.js:2191)
[Error] SyntaxError: Unexpected token '*'
    (funzione anonima) (815b7.js:19)
[Error] TypeError: undefined is not an object (evaluating 'wyde.page.smooth_scroll')
    Codice globale (5c3a3.js:19)

The results is that I see the preload image and there is no way to show the page.

Do you have any suggestion? I’ve tried to disable all the plugins and the problem persists. I’ve the same problem using minify JS or combine only.

Thanks

As you can see on our demos, all are using W3 Total Cache plugin to minify JS and CSS and they’re all working fine. Could you please PM me your site URL and login credentials: https://themeforest.net/user/wyde#contact so I can investigate this issue and help you out.

Hi,

Unfortunately, there is no individual details page for the team member, it always displays the details in the slider. It’s difficult to customize this because it’s a built-in custom post type from the Wyde Core plugin, You need to edit the Wyde Core plugin and add the team member single page template for this post type. But it’s not recommended because your changes will be lost when you update the theme.

I updated everything and it’s working fine o Firefox now, even the Query thing. On edge all the icons of the Visual Composer are broken though.

I’m not sure but I assume this is a server issue.

Please make sure you have add MIME types for the font correctly so it will display on any browsers.

See more on how to setup your server to server fonts here: https://github.com/fontello/fontello/wiki/How-to-setup-server-to-serve-fonts

Thanks, I will check it out.

Of course! You should use Wide layout because the Boxed layout couldn’t.

We’re working on this and will provide you any solution to work around this ASAP!

Nice. Do you think you have it ready by the end of the year? Please, don’t take this as an offense or anything, just to do my planning here. Thank you very much!

Sure, actually we will release the new update of this theme within 2 weeks so you can wait until the next update instead if you’d like.

Everything works fine on my end, I can see the background area and text, here’s my screenshot:

< a href=”http://wydethemes.com/assets/ss/evelynheesen.png”>

Maybe it’s because your background image in the title area is too large so it couldn’t be downloaded on your mobile. You should resize the background image before uploading it again.

Hello,

That’s because you’re using the Boxed layout that is suitable for creating a blog page. You should edit the page to change the Layout to Wide instead. Also, you can build the page with Visual Composer and select 2 columns in a row instead of using the sidebar from the Boxed layout.

Here’s the code to add padding to the top of the sidebar on only medium and large screens (excluding mobile and small screens):

You can add it to Theme Options -> Advanced -> Head Content.

<style type="text/css">

    @media only screen and (min-width: 992px){

        .post-type-archive-product .post-content .sidebar{
            padding-top: 500px;
        }

    }

</style>

Thank you

Hello,

The Flora theme will adjust the look of your website on mobile automatically. You don’t need to adjust it manually.

For the slider, you can set the Slider Layout to Full-Screen so it will fit on any screen sizes, see more on how to set the slider layout here: https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout

However, if you’d like adjust the layers in the slider on mobile, you can enable Custom Grid Sizes option so you can set the slider styles on each screen size, see more on how to enable Custom Grid Sizes here: https://www.themepunch.com/revslider-doc/slider-setup/#custom-grid-sizes

Also, I just visited your website, the image on slider is too large, it’s almost 10MB that is not suitable to use on website. When you upload the image as the slider background, it displays as you uploaded. You should resize your image before uploading. It should be less than 1920×1080px and the file size should be less than 600KB.

Hello ok thank you it fits…but. I have the same problem on mobile device with the page evelynheesen.nl/powergesprekken. I used a smaller photo, but I even can’t see the whole text POWERGESPREKKEN on my mobile….what do I do wrong?

Hello,

I tried on different sizes of mobile and I can see the whole text display correctly. However, your title is a long word, it’s a one word so browser won’t break it into the new line. Also, looks like you have custom CSS to change the title text size so you can edit it to change the font size smaller.

Sure, you can leave the Slider Revolution update, it’s just an optional. Actually we have tested this plugin and it works fine on our demos.

Anyway, we will look into this to find if there was something wrong on the new update of the Slider Revolution plugin.

Hi,

This is a bug of the animated elements on mobile when you disable Animation on Mobile, it will be fixed in the next update. To work around this, please enable Animation on Mobile in Theme Options -> General.

Regarding the shipping methods, I’m not sure because I couldn’t see it on your website (I couldn’t add any product to the cart). However, I tried it on our demos and seems like everything works fine.

Hi,

I’m not sure what plugin you’re using for integrating Braintree with WooCommerce but here is the official add-on from WooCommerce: https://woocommerce.com/products/woocommerce-gateway-paypal-powered-by-braintree/

And here is how to use this plugin: https://docs.woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/

Hello,

You can change the header logo in Theme Options -> Navigation -> Top Navigation -> Logo, you should replace all logo images with yours.

If you have any cache plugin installed, try to clear all caches to see if it works.

There are 2 ways to increase space between info boxes.

1. Edit the Info Box to set the margin or padding in Design Options tab.

2. Add each info box into each column, and then set the padding of each column in Design Options tab.

I’ve tried both ways as above and all are working fine.

If it still doesn’t work for your site, please PM me your site URL: https://themeforest.net/user/wyde#contact

Hello,

It depends on where you place your image. If you set it as the featured image of blog post or portfolio post, the image will be cropped automatically to fit properly within the blog and portfolio layouts, the uploaded image should be larger than 1280×960px.

These are the recommended sizes of images:

Blog post featured image: 1280x800px or larger.

Portfolio post featured image: 960x960px or larger

However, if you add it directly into the page, your image should be larger than the width of the area or the column container but should be smaller than 1920px because it will take a long time to load when it’s too large.

Hi,

This is a limitation of the Flexbox on Firefox, when you change the Content Vertical Alignment to Middle, the columns display as Flexbox. Unfortunately, on Firefox it ignores the vertical padding (space) at both top and bottom since it is trying to align in the middle vertically.

The equal height columns feature is suitable for the side by side layout like this page: http://wydethemes.com/flora1/services/

As seen on our demos, we always add an image beside the text content when we set the Content Vertical Alignment to Middle and the image should always be higher than the text content so you will have the space at both top and bottom of it.

To work around this, if you use the text content in both sides, you should add the Empty Space element to the top and bottom of the text content.

Ok, I see! Thanks a lot for the quick reply!

Hi there,

This is a CDN settings issue, you are using CDN to serve static content including font icons files from your website. Unfortunately, the browser couldn’t download the font files from your CDN (cloudfront.net) so it couldn’t display any icons on the page.

As seen on the browser console, it says “Access to Font at ‘http://d3ad1j8j4jg501.cloudfront.net...' from origin ‘http://d3ad1j8j4jg501.cloudfront.net' has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://glamvilledaily.com' is therefore not allowed access.”

So please make sure you have added your current domain “glamvilledaily.com” to your CDN configurations so it allows your site to download the content from there.