5013 comments found.
why do i get this error? 2 for NF_Admin_CPT_Submission::add_meta_boxes() in /mysite.com/wp-content/plugins/ninja-forms/includes/Admin/CPT/Submission.php on line 221
Hi there!
It looks like there might be something going on with the Ninja Forms plugin. If you still require assistance, kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
We are looking forward to helping you over on our help desk!.
Kind Regards, Fernando
Hello Fernando, is there anyway I can add custom fields to the resume form, also I would like to change the word Employer to Landlord which file can I edit? regards Sean
Hi there Sean,
You can use the WP Job Manager Field Editor plugin to add custom fields to the resume form.
As for changing the word Employer to Landlord, you may be able to do so with the SayWhat plugin.
If you need further assistance with Jobify, please contact support!
Fernando
The live preview is currently down. “We encountered an error when rendering this page” Best wishes
Hi there!
Thanks for the heads up and just to let you know our demos are back up! 
Kind regards,
Fernando
Presale question:
In jobify theme there are few things in job listings.
- Job region (Location), - Job type and - Job category etc.
My question is do the addons offered by WpJobManager.com (Indeed, ZipRecruiter and CareerBuilder) automatically fill those fields too? Or they work just like RSS aggregators showing only a snippet of posts? (as this plugin does https://wordpress.org/plugins/indeed-job-importer/). I’ve tried this free plugin but it was adding indeed excerpts only as blog posts.
I want to show jobs fetched from Indeed, ZipRecruiter and CareerBuilder just like jobify listings in demo https://jobify-demos.astoundify.com/extended/job/art-director/
Waiting for prompt response.
Hi there,
Hope you are doing well and thank you for your question today!
The Add-ons simply backfill the jobs results page and widgets. If a user clicks on any of the jobs provided by the add-on they will be redirected to the post on the indeed or ZipRecruiter page. See this example using the Indeed integration add-on.
Hope this helps!
If you have any questions or if I can be of any further help, please let me know!
Kind regards,
Fernando
Hi Fernando thanks for replying.
Actually I wanted to know if those addons fill job details like Job region (Location), – Job type and – Job category etc too?
They will just display the Listing Location when jobs are displayed on your website.. See here for Indeed.
Hope this helps!
Kind regards,
Fernando
We purchased Jobify and want to setup a private job board for our students. My question is what would be the best way to password protect the entire jobify site so only our students would have access to the site?
Hi there,
Hope you are doing well.
Sounds like you wish to restrict the content of your website. You will need Restrict Content Pro to restrict your websites content to certain user roles. See here for more information: Restrict Content Pro.
Cheers! Fernando
Hi guys, theres an issue with your theme when installing, the widgets section keep buffering at 0/21 and wont install. Also your support page isn’t working for me either, your “login with envato” link is broken. Could you please get back to me asap, Thank you!
Sounds like you need some theme support! Kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
We are looking forward to helping you over on our help desk!.
Cheers! Fernando
When saving the option where to show the information in Job’s single pages (Top or Sidebar), the option isn’t saved. When leaving the Customizr, the option is gone.
We’ve installed it as child theme.
In addition. It looks like the sidebar-field in Jobs isn’t saved at all. All the other fields are ok, except this one..
Hey there!
I’m Fernando, I work for the support department of Astoundify and it’s great to talk to you today!
In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.
We are looking forward to helping you over on our help desk.
Fernando
What file do I edit to add something in the sidebar here: https://jobify-demos.astoundify.com/classic/job/squarespace-com/ (Just below APPLY FOR JOB).
Hi there,
Unfortunately, it looks like your support subscription has expired!
We would love to continue to provide you great support for your purchase but unfortunately, you will need to purchase an extension to receive continued access.
To extend your support, please visit your downloads section on themeforest.net and purchase the extended support available from there.
Once you’ve extended your support, you can log in to your support account and update your support subscription.
Please let us know if you have any questions.
Cheers! Fernando
Hello, I’m trying to either edit or duplicate the map marker popup event and make a could changes to the duplicate. I need the leaflet map to respond to mouseover events when you hover over a map marker as well as on click. That way desktop users do not have to click and can get the popup by just hovering over the marker with their mouse. Can you please assist with this? I have been spending hours going through the templates code in various files and cannot seem to find the code that is referencing the leaflet map marker on click popup event. My client who purchased your template is rather irritated, so any help you can provide would be much appreciated, thank you.
Hi there!
Sounds like you need some theme support! Kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
We are looking forward to helping you over on our help desk!.
Cheers! Fernando
Hi, I have a problem opening the job post. When ever I click on a post from the listings it redirects to “Page Not Found” ?? The job post is created, and is presented on the list.
Hey there!
I’m Fernando, I work for the support department of Astoundify and it’s great to talk to you today!
In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.
We are looking forward to helping you over on our help desk.
Cheers! Fernando
What is the file that rule job spotlight widget i want to show job description in job spotlight , currently it shows company description
Hey there,
Just to confirm, that I have reached out to your question you had posted through our support!. Let me know if you still have questions and let’s keep the conversation going through support.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
Cheers! Fernando
Homepage is dominated by wideget area. I can only make changes using that widget any changes made to the page is not visible in frontpage How can I make changes in page itself be visible in frontpage and not with the widget area
Ok its workinb now
Glad to hear you got this resolved!
Cheers! Fernando
Hello, Everyone!
Just wanted to inform you that Astoundify will be attending WordCamp US 2016!
Our Support portal will be temporarily closed today at 5 PM EST and reopen on Monday, December 5th at 9 AM EST.
Kind Regards,
Fernando
Good day! 1.Please tell me, is there a way to make the candidates when posting resume, had the opportunity to add music, photos, videos as a portfolio? 2. Where to find the main files of the widgets? 3. How to change the names of the fields such as “title” into another language that the user could read in his language that “title” is the title of his resume, etc. Hope clearly asked the question) thanks in Advance for the answer!
Hi there!
Hope you are doing well and thank you for your questions today.
Support is currently closed until Monday Morning due to our team going to this year’s WordCamp USA. If you require assistance, please submit a ticket on Monday through our support channel and we can better assist you with your questions.
Thank you for your patience.
Kind, Regards, Fernando
Hello
Have so ebend the theme bought. If I go to Home, then I can not change this page. The editor is empty.
Can I change and customize the home page only in the tpl?
Oh no …. just seen the I have to change the home page over widegt. Sorry expensive template, but bad function, no visual composer. Everything very miserable to edit … No contact page
I want to resign from my purchase … Will my money back
Hey there!
I’m Fernando, I work for the support department of Astoundify and it’s great to talk to you today!
In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.
We are looking forward to helping you over on our help desk.
Cheers! Fernando
Hi, is it possible to hide empty job category colour boxes?
Hi there,
Sounds like you need some theme support! Kindly submit a ticket over at our support portal so that we can help you out with this issue as quickly and efficiently as possible.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
We are looking forward to helping you over on our help desk!.
Cheers! Fernando
I have left two messages with support now (through supports tickets) and no one has gotten back to me over a period of a month. The email the tickets are filed under is Marketing@pinnaclemedicalpartners.com. The theme is great, but there is a glitch on a clean install where the “Jobs” category page alignment will not stay to the right, it always resets even after saving to being overhead. I know this is not the place for this questions, as I said I have written two detailed support tickets, someone really needs to get back to me through that avenue. It has been over a month with no contact.
Hi there!
Hope you are doing well today.
I am not sure what may have happened but I do not see any tickets submitted by you. I do see on November 2nd you registered on our website, but do not see any ticket submission. Would you be able to submit a new support ticket and we will reply back to you in a timely manner. Once you submit it feel free to let me know and I will be able to confirm.
We apologize for any inconvenience this may have caused, but we will be more than happy to help you with your issue through our support!
Cheers! Fernando
Hmm, this does not make sense, I even created a user and password which was sent over through a support ticket for your team to use on my site. As I said I have sent in two tickets and am discouraged at having to write in depth a third time what my problem is. Are you sure you do not have my tickets?
Yes, the account creation does show up, but nothing after that. See this image of all the activity we have for your email here. We are unsure what may have happened and ask to submit a new ticket. We can confirm that we get it this time now that we are aware.
We aim to respond to users as soon as possible and have never left a ticket open for a month.
We apologize once again for any confusion this may have caused.
Kind regards,
Fernando
I have submitted a third ticket Fernando, please let me know if it came through. Thank you for your time and expertise.
Thank you for your patience. I can confirm we received your ticket and we will reply back soon!
Thank you for your patience!
Cheers! Fernando
I have waited a week and have not been contacted, this after my 3rd ticket was filed. Also, my support ticket no longer appears to be listed under my profile on the Astoundify support site. So a third ticket has now gone missing. By your own public comments on here you say you received the ticket. Now there is no ticket to speak of. Why will no one help me with a glitch in your theme. I have gone above and beyond submitting 3 tickets and I have heard nothing, not one official email from support.
Hi there,
I confirmed that we received your ticket and I had responded back to it 5 days ago. Can you check your Junk or Spam folder to see if you got our email? My response to your ticket was sent to marketing@pinnaclemedicalpartners.com.
Let me know if you were able to find my response.
Kind Regards,
Fernando
Fernando, Thank you for your timely response. It was in my spam folder, and it does appear to have fixed my site. I appreciate your support through this process. One thing that may improve user experience with Astoundify in the future is showing a “Completed Tickets” section within the profile, or under the Submit a ticket section. That way you are not contacted unnecessarily if things get filtered out via email spam. I appreciate the support!
Thank you for your feedback! We are always glad to help and improve our services!
Fernando
Which php template file rule find a job page, map-jobs.php takes element from tge file which rules [jobs] shortcode which file is that?
Hi there,
I have gone and replied back to your support ticket. Lets keep the conversation going through our support channel!
Kind regards,
Fernando
Hi. I’d like to import users and their resumes from my client’s existing job board. I have been able to import resumes using WP All Import, but unsure if I can use this to import users as well? They will need to be emailed with a link to log into their account etc and have their resume’s already created. Is this possible?
Hi there,
You can import a list of resumes if you wish using WP All import. As for actual users, WordPress allows you to also import users. You can even use 3rd party plugins if needed like this: https://en-ca.wordpress.org/plugins/import-users-from-csv-with-meta/
If you need further assistance regarding this, please contact us throughsupport!
Cheers! Fernando
Hi I’m about to purchase a second theme for a client however this is the first time we’re using the Blog page and we don’t know how to get it working.
Can you check this page please: stratworth.com/blog
What the problem is: Tried creating a sample blog however when I click the specific blog, it just opens the blog page, not the blog itself
Hey there,
Sounds like you need some theme support! Kindly submit a ticket over at our support portal if you need support for our theme.
This section is for pre-sales only and it is much more efficient for us to provide support over at our support portal!.
We are looking forward to helping you over on our help desk!.
Cheers! Fernando
Support tickets are asking us for a theme or plugin license which we don’t have. Do you have a forum for this?
We do not have a forum, as we only provide support for users through our support channel. You will need to renew your support subscription if it has expired to get support help.
Cheers! Fernando
Hi Team,
After I load demo content, I am seeing the “Make Recruiting Your Competitive Advantage” and “Join Thousands of Companies That rely on Jobify” above the “Easiest way to get your new Job” piece, which is supposed to be the top section. Also the sample companies do not have profile pictures.
During the “Import Content” process, I received 4 errors related to “category-something” not able to load.
Please advise. Thanks!
Also, when I enabled “Category”, the associated search does not work. As in no matter what I type in the box says no categories match
Hey there!
I’m Fernando, I work for the support department of Astoundify and it’s great to talk to you today!
In order for us to help you as fast and efficiently as possible, I would like to invite you over to our help desk where you can safely share your website link and login details if necessary. Using our help desk it keeps everything super organized to keep the conversation going.
We are looking forward to helping you over on our help desk.
Cheers! Fernando
