433 comments found.
hello i try to import the demo from mikado option but it been 2 hours and it still in 0%
aslo i try to install it without the image and it frozen in 60%
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
How do you change the color of the button on an infobox element? Thanks!
Do we know if the latest version is compatible with Wordpress 4.7? i’ve just updated my install and all was fine until i updated the Mikado Core and other Mikado plugins. It corrupted the front page and admin area and i had run a backup to restore.
Hi,
What is the version of your Wellspring theme?
Mikado
just replied via email
I’ve updated it to latest version (1.4). Updated the site to WP 4.7 and all seemed fine. It was only when I updated the mikado core and WP bakery from your latest version that I got problems. Lost the front page content under the top header and had no access to any admin. Just had a plain white screen. I’ve restored the site now so can’t show you. Just updated to 4.7 and the site is slower but it’s all there and works. I’m going to avoid updating the plugins for now.
Hi,
Your email was answered by our support team. You can continue conversation there. Thanks!
EDIT: Accidentally we answered another users email. We didn’t receive any email of yours, can you please resend it at support@mikado-themes.com
Mikado
I install the theme but it keep said it missing the stylesheet.. and them i try just to put the rar with just the wellspring.rar and i install good but them it missing all the stuff that it show and the demo….In another world it don’t install any page any blog nothing just the theme is there but nothing else can you help me to do it
Hi,
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.138800179.1268943219.1458893146Mikado
Hi
I did install the theme success but it still missing all the features in pages and post how i can fix that thanks?
What Also i see is i can ser the blog in the others page in the editor but it don’t show where u click page
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Thanks!
Is there a simple way to change the colour input text of a form thats on the footer of the wellness theme. I currently have form inputing white text onto a white background, need to change the input text on form to black or grey.
Oh don’t worry I’ve figured it out.
Hi,
We’re glad you solved problem yourself!
Mikado
I’m having some problems with my Mikado’s Instagram feed on my website? Something appears to wrong with the pictures. The Instagram photos aren’t loading properly. Many thanks.
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
Nice template! Please release HTML version. WP for beginners and newbies. Not flexible like HTML. Thanks
Hi,
Thanks for suggestions, but we produce only premium WP themes.
Mikado
Is there a HTML template？Not a WP theme
Hi,
Unfortunately not, We provide only premium WP themes.
Mikado
With a blog page, there are social icon options for Facebook and Twitter at the end of the blog post, can I also add Instagram? Thanks 
Hi,
Unfortunately, there is no Instagram button. You can controll all the sharring options here http://screencast.com/t/SclqnHD0Xj Which social networks you want to appear and where.
Mikado
I’m interested in this theme and i like to know if the images are included. Thank you
Hi,
The images we use in our themes were bought on Shutterstock. It means they are under copyright. You get them included in demo content but you will have to pay licenses to use them comercially
Mikado
Hi . Where do I find the Wellspring contact form or newsletter sign up form? I can’t seem to find it, or don’t know how to apply it my page? Many thanks.
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem, and provide you with form codes.
Mikado
The Wellspring logo remains on the very top header of my page when I scroll up on my main page. Is it possible for me to remove it? Thanks.
Thank you for your response. I’ve updated the logo with my own, so I don’t want to hide my logo. However, a black horizontal line appears on the very top of the page screen with the Wellspring logo and all my page titles when I scroll up.
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Also provide link to the website.
Mikado
Thank you
I’ve tried submitting my ticket, but it keeps telling me that my ticket is invalid? Thanks
Hi,
We see your contact form related ticket. If you have issues with creating new ticket, please try again, it might be some temporary problem with Ticksy. Thanks!
Mikado
I’m having trouble getting the Google Maps feature of Visual Composer to display the address I enter. I tried following some instructions in the comments section but had no luck. I obtained an api key and tried adding it to the functions.php file like described in that comment but it did not change anything. Linked is a screenshot of the directions I was following and a screenshot of my updated functions.php file. Any guidance would be much appreciated.
Hi,
In your attachment we see it was not added right. However, there is an easier way.
Please install and activate this plugin and check out how it works. https://wordpress.org/plugins/api-key-for-google-maps/?
if you have any further issues please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem.
Mikado
On my blog page, if I set it as ‘Blog: Split Coloumn’ or ‘Blog: Masonry’ it doesn’t display the picture for each blog caption. If I click into the posts, I can see the pictures associated with the post, however, however, if I go back to the blog page which lists all the posts, there is no picture with the brief text caption which explains what the blog is about. I’ve tried everything, but it doesn’t seem to work.
Hi,
It doesn’t display pictures at all or only for some posts? Also, are you using Featured Images, or you put images inside post editor?
Mikado
Thank you for your message .
It doesn’t display pictures at all.
The posts section only allows me to add images into the post editor.
Hi,
You should set your featured images like here http://screencast.com/t/18OMLjJSn not in the text editor. Thanks!
Mikado
Thank you!! You’re amazing !
You’re welcome!
hello, it is possible to you to send me your demo’s revolution slider (original-home) ? because it is not in the demo file… thanks !
Hi,
All demo files must be contained under revslider folder. If it misses, download your theme again and it will be present. If you have any further issues with slider demo write here support@mikado-themes.com Thanks!
Mikado
Hello – we are about the buy your theme but before we would like to know if your theme support Hebrew? meaning writing from right to left. Thanks Eran
Hi,
Our theme doesnt support RTL. You can use RTL languages, but our dynamic shortcodes won’t work in that mode.
Mikado
Hi – Thanks for your quick respond. do you know if we are using an outsource code programmer that know to change the code to RTL. will it still work?
Hi,
If you need a person to do some custom codding for you, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Thanks
Hi there,
Thanks for a nice theme. Looking forward to getting started with is. I saw your post that you will update WP-Bakery Visual Composer with a theme update.
I downloaded the theme last week, and it came with VC v. 4.12.1. The current version of VC is now v. 5.0. When will you provide a theme update that brings VC to the latest version?
Thanks, in advance, for your reply, and thanks again for a nice theme.
.
Hello,
Thank you for your kind words. We cannot provide precise information when new version would be released, but we are working on new updates already. Thanks for understanding.
Mikado
Hi!
Just purchased your theme and uploaded the Wellspring folder to my wp content themes folder. I’m getting an error message when I try to either live preview or Activate the theme:
Warning: require_once(/home/content/15/8689915/html/wp-content/themes/wellspring/framework/lib/mkd.kses.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/15/8689915/html/wp-content/themes/wellspring/framework/mkd-framework.php on line 3
Fatal error: require_once() [function.require]: Failed opening required ’/home/content/15/8689915/html/wp-content/themes/wellspring/framework/lib/mkd.kses.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/15/8689915/html/wp-content/themes/wellspring/framework/mkd-framework.php on line 3
I love the theme and would like to be able to put it in use soon- any advice on how to fix this?
Thanks!
Hi,
Please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that issue. Also provide wp-admin credentials. Thanks!
Mikado
None of the menu items or sliders imported. What do?
Hi,
If you have problems with demo import, please open support ticket at https://mikado.ticksy.com/ and our support agent will assist you.
Mikado
I’ve put in a ticket.
Hi,
You ticket has been respoded to on https://mikado.ticksy.com/ticket/948939 so please check for the answer there.
Mikado
on the demo nav, under pages – standard pages etc. Where is that text under the link set? I installed the demo content but it’s not in the menu editor.
Hi,
In Appearance > Menus go to Screen Options on top right and enable Description. You will be able to see it under your menu item http://screencast.com/t/PdYUdsB4IYo
Mikado
