508 comments found.
I have a page built in tower. At the top of the page I have animation set for a column. Toward the bottom of the page I have the same exact animation set for a different column. The animation at the top of the page works, but the animation at the bottom of the page does not work. Please advice.
Thanks
Hello,
Please open a ticket in our support forum. Fill in the site’s credentials in your profile data, so we can check it up. Read this article for more information.
Happy Holidays!
Hello, what is the process to change the height for the staff images? I am looking to have images with a width/height of 367×552. However, when I load those images into the featured image section for each staff element, the largest container size that it allows an image to show is 367×370.
The images I uploaded are set with the same width and I am only looking to increase the height of the image container. They get cropped on top and bottom when I load the taller images in.
Hello,
The images have a fixed dimensions and this is a feature defined in file function.php. Please read this article to learn how to change it. Let us know if you need further help.
Merry Christmas!
I have been waiting for 5 days for my support password, and have yet to receive an email from code-less. An email has even been sent to them, but there’s been no word.
What’s going on guys?
Hello,
Sorry for the late reply. We didn’t get any email. Can you please double check if it was send? What email address did you use to register? Please let us know and we will send you a new password asap.
Merry Christmas!
Hi Mirela,
Yes, my mail notes that it was sent on 22 Dec.
Is there any way that I can contact you privately so as to not reveal my email and purchase details in public?
Hello,
You can contact us at these email addresses: codeless.sol@gmail.com and info@codeless.co Let us know.
Happy Holidays!
Hello,
I am SUPER interested in purchasing this theme to replace my current theme. Will I have an easy option to transfer information like my blog posts?
Hello,
Yes for sure, you can import and export post very easily. We can assist you through this process.
Let us know if you have any further question.
Regards!
Hi. On mobile the home page doesnt work the zoom. Any ideas.
Hello,
In the responsive mode the zoom doesn’t work, its normal. If you want zoom active you have to deactivate the responsive mode.
Let us know.
Regards!
Responsive mode is deactivated. All other pages can zoom in and out. Please check, www.cigargolfclub.com
Hello,
I see that you have an Javascript error : Uncaught SyntaxError: Unexpected token < . Maybe you have added some custom javascript or some plugins that conflict with the theme. Anyway please send to us an email or a support ticket so our staff can help you to fix this issue.
Let us know.
Regards!
I updated my Tower theme but now I have two floating link over the slider. “Easy to use” and “buy license”. Why are they there? How can I remove it?
Hello,
The “Easy to use” and “Buy License” are elements of the Revolution slider you are using. To remove them, go to Revolution slider options, find the slider used in this page and remove/edit these elements.
Merry Christmas!
Hi. I installed an update from Tower Theme. After installation, now I have two floating link “Easy to Use” and “Buy License”. why are they above the slider when I already purchased the license? How can I remove them?
Hello,
Which slider are you referring to? The included plugins have all extended licenses. You can use them without you needing to enter a license number. Please write at our support: http://codeless.co/support/ We will check it out for you.
Kind regards!
Hi there. As you see in the link (www.sargonchem.com), I have two floating link over the slider. “Easy to use” and “buy license”. Why are they there? How can I remove it?
Thanks
Hello,
This is a Revolution slider element as well. You can find this slider already created and ready to import in the demo sliders folder included in theme’s package. Upload the “business_revolution” slider.
Tower theme is fully responsive. Please make sure to have enabled the responsive mode first. Go to General Options > Responsive Layout, and set it ON. To edit the slider layout in mobile, go to revolution slider > Edit slides, see screenshot.
Merry Christmas!
For the breadcrumb trail, I would like to use the menu titles versus the page titles. Can you provide the adjusted code for that? The file this is controlled from is: /includes/view/page_header.php
Thank you.
Hello,
Sorry, but you can’t set the menu titles as page titles. You can add in the menu sections page as menu items.
This is the simple way to achieve what you want.
Regards!
I have sticky menu setup in the theme on my website. But only on the frontpage it does not work (maybe because of the revolution slider on that page?). All is up to date by the way. Hope to hear from you. Best regards.
Hello,
Please open up a ticket in our support forum (http://codeless.co/support/?page_id=8). Send us the site’s credentials (Read this article: http://codeless.co/support/?ht_kb=add-private-login-credentials for more information. ) so we can check it out and fix it.
Best regards!
Hi. I upgraded wordpress to version 4.6.1 and I no longer use visual composer. I use the WPBakery Visual Composer version 4.9.1 and version of the theme is TowerVersion 1.3.5. Would you be kind enough to tell me what depends the problem and how to solve? Tahnks a lot. Best regards. Bruno
Hello,
Please update theme and Visual Composer to their latest versions too. The issues you have are solely from incompatibility of the old theme & VC version with the latest Wordpress. Download the latest theme from your Envato account.
Best regards!
Hi, is the theme compatible with WordPress 4.7? It is safe to update to this new version of WordPress that was released 6 DEC 2016?
Hello,
Thank you for contacting us. Yes, Tower theme is compatible with Wordpress 4.7.
Best regards!
Hi. Can you confirm if this theme is supported under Wordpres 4.7? Thankyou.
Hello,
Thank you for contacting us. Yes, Tower theme is compatible with Wordpress 4.7.
Best regards!
Which revolution slider do I need to import to match the slider that is used in your BUSINESS MODERN template? I imported all the rev sliders within the theme package and I do not see that specific slider.
Thanks
Hello,
Can you please post the link of the online demo and your email address? We will send you the specific slider.
Best regards!
Hello. How can I add social icons to menu top navigation? How can I delete the hamburguer icon from the main menu in desktop?
Hello,
First make sure to have set Top Navigation area to show up. Go to General Options > Header Options > Top Widgetized Area > Show Top Navigation, set it ON. Then go to your Appearance > Widgets and add the Socials widget into the “Top Header area”. Screenshot: http://www.clipular.com/c/5963011313631232.png?k=2P6wcMdGfse2lMc4Y5lhlo-EanM
Best regards!
Hello,
I purchased the theme and would like to submit a ticket but can’t connect to the support 
I never received the email to confirm my account and get there
Sent an email to codeless.sol (at) gmail.com to get a feedback quickly but you might be able to help as well ?
Hello,
Please check your junk folder for the confirmation email. Or follow this link to register again in support forum: http://codeless.co/support/wp-login.php?action=register If you still have issues, send us the username / email you want to use to register. We will register you and send the details in the email.
Have a nice day!
Thanks but I still have the same problem, it says the purchase code is already registrered but when I try to recover password it doesn’t work. You can use this email siteweb (at) inkei.ch with user name DenisInk
Hello,
I see you are already registered with this username and email. I reset the password. You will find the details in your email. Please check it and let us know.
Best regards!
Yes it works ! Thanks Mirela !
Hi, this theme BUSINESS LANDING allows you to use catalog without price in store?
Hello,
“Business Landing” is one of the available demos of Tower theme. Not a different theme. Can you please be more specific? Are you referring to the shop element?
Regards!
Hi there,
I didn’t get a reply to my last mails. Please reply to them. I can’t login to the support center, so I coulnd’t get any support until now.
KR,
M Berends
Hello,
With what username did you try to register? We did not get any email. Can you please send it again? Let us know.
Regards!
I coulnd’t even make an account, it says that I made an account but I didn’t.
Hello,
With what email did you try to register? I need more information to check if there is already another account in your name. Please send us the username / email you want to use to register. We will register you and send the details in the email.
Have a nice day!
Is there an email I could send it to?
Hello,
Contact us through info[at]codeless.co.
Regards!
Hi there, still super satisfied with this theme. I know my support has already expired but I have a little question (not a problem) regarding a tiny aesthetics matter and maybe one of the community members already figured something like that out.
I would like to change the “Project description” on the single portfolio (floating sidebar) into the portfolio title (same typography/font size and so on as project description). Is that somehow possible?
If not maybe this is something to think about as a new feature for an upcoming update…
Thanks!
Hello,
Can you please be more clear? Do you want only the styling of the “Project Description” changed? Or do you want the text(project description) changed as the portfolio title, as well? We can guide you for the first one. Some custom css is all is needed. But the second request is not possible. How do you want the text t be styled? Let us know how can we help.
Regards!
ok, thank you! Instead of the phrase “Project description” on the single portfolio ( I am using right floating sidebar) I want the respective project title to appear but in the same styling (font size etc) like the project description. That is because I switched off the page header where normally the title would appear.
here is a similar example: http://demo.select-themes.com/stockholm17/portfolio_page/art-design-blvd/
Hello,
Sorry but this requires code editing and it’s not included in support. You can suggest it as a new feature for future theme updates. Just write us at http://codeless.co/support/?forum=suggest-us-features forum.
Best regards!
ok, no problem. Thanks for the info 
Hello, I am just starting to build a page with Tower, and my codeless slider seems to be behaving differently than the demo on mobile (iphone). When i load the page on mobile, the slider image is tall and large, then right when i start to scroll down, the image shrinks dramatically.. Any reason why this is happening?
Thanks!
http://www.miniohio.com/ctconcretestaging/Hello,
Are you using a parallax effect? Please remove it and try again. If the behavior persists, then send us some valid wp credentials via support forum (http://codeless.co/support/). So we can give it a closer look.
Best regards!
Not able to register for your support forum because it goes to a 404 page. I need to read this article http://codeless.co/support/knowledge-base/import-of-dummy-data-stops-before-100/. I have purchased your theme and need to know the system requirements.
FYI, this information should be readily available within your documentation.
Thanks
Hello,
Please follow this link to register in support forum: http://codeless.co/support/wp-login.php?action=register You can find all neccesary requirements in this section of theme’s documentation. http://codeless.co/tower/documentation/main.html#theme_install The other requirements mentioned in the topic are for few cases where the server’s memory limit is to little to be able to import the dummy data.
However, thank you for the suggestion. We will make sure to include this as well.
Let us know.
Best regards!
