810 comments found.
Hello there. I’ve tried to install the theme to look like the demo, however I’m having some issues with the top/bottom waves as well as a few of the anchor up/down buttons. Could you please look into this? I’ve opened a ticket here http://support.cleanthemes.net/themes/ticket/cant-get-it-to-look-like-the-demo-site/
Hi,
thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye 
Yeah as I said, I’ve already opened a ticket there. No developer has helped me so far though.
Hi,
please send to me your ticket link, in this way i can see the response time and the quality of my staff.
Have a good day Bye
Hi,
I saw that my developer reply to you in 20 hours.
As said in our support policy we guarantee our response in 24/48 hours of opening ticket ( during working days ), so my advice is to wait the new response of the developer.
Have a good day Bye
Hi Nick, I noticed that my website suddenly seems different. The slider is gone and my logo had disappeared from the header too. Also the entire background is now grey – it used to be white. I made no changes so wondering if there is some sort of issue?
Hi,
thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I’m considering purchasing this theme. My biggest concern is filter options on the product/shop page. I’ll need to add more filter options and allow multiple to be selected at the same time like “cupcakes” “bars” but also allergy filters like “nut free” and “gluten free.” Is this possible?
Hi,
thanks for the interest.
You can add more categories on the filter options, the components shows all categories of your products but you can click one button at time, you can’t click 2 button for example. This is because when you click a button the other is deselected.
Have a good day Bye
I have tried several dimensions, but I cant get the responsive logo clear? There is always some blurred effect of the logo and its to big. What is your advice?
Hi,
thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
I am facing difficulty while installing Sweet Cake theme?
Hi,
thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye
How to fix GMaps Marker, cannot load location with GPS typed. I got error as then:
Oops! Something went wrong.
This page didn't load Google Maps correctly. See the JavaScript console for technical details.
Fixed
Why when import I got error as then, How to fix it thanks: Failed to import Media “cart” Failed to import Media “service1” Failed to import Media “service2” Failed to import Media “service3” Failed to import Media “service4” Failed to import Media “service5” Failed to import Media “service6” Failed to import Media “skill1” Failed to import Media “skill2” Failed to import Media “skill3” Failed to import Media “facebook” Failed to import Media “flicker” Failed to import Media “google” Failed to import Media “instagram” Failed to import Media “twitter” Failed to import Media “vimeo” Failed to import Media “prices1” Failed to import Media “prices2” Failed to import Media “prices3” Failed to import Media “prices4” Failed to import Media “divider-services1200” Failed to import Media “divider-works1200” Failed to import Media “divider-price1200” Failed to import Media “divider-skill1200” Failed to import Media “divider-social1200” Failed to import Media “divider-team1200” Failed to import Media “logo-mobile”
Fail this but run well. Why?
Hi,
do not worry about these errors. Those images are not used in the theme.
For any other problem please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.
Have a good day Bye
Spiacenti, si è verificato un problema. Google Maps non è stata caricata correttamente. Per i dettagli tecnici, consulta la console JavaScript.
Come posso risilvere? Grazie per il supporto. Giusi.
Ciao,
si, da poco sono cambiate le regole di Google e L’API KEY è obbligatoria, segui questo articolo nella documentazione per inserirla correttamente: http://documentation.cleanthemes.net/gmaps-api/Se continui ad avere problemi apri il ticket nel nostro forum di supporto, un programmatore di risponderà il prima possibile: support.cleanthemes.net
Buona giornata Ciao
Nice design. Like so much the yogurt demo! Good luck with sales
Thanks
Great Design. All round an incredible product.
Keep it up
Thanks
THANK AGAIN FOR SUPPORT !! I fixed the home page and I’m ready to go on-line. Just miss how to translate the labels, can you help me?
Hi,
change the labels is very simple, you have to translate theme by using the poedit.
Have a good day Bye
Hi, thank you for this beautiful theme. I set the site easily and my wife is inserting all pages by herself through visual composer. I love the design and the support, giulsi help me a lot! Thank you guys for this amazing work.
Hi Santy,
it is a pleasure for me!! Thanks to you and your fantastic words.
Bye
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