Discussion on Ella - Multipurpose Shopify Theme OS 3.0 (Theme Block)

Discussion on Ella - Multipurpose Shopify Theme OS 3.0 (Theme Block)

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4653 comments found.

Pre-sale question: After clicking the image of a variant, is it possible to auto-select the related variant option?

In demo, seems not working: http://ella-demo-4.myshopify.com/products/celerisque-dan-sedom-molestime-lorem

Thanks.

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi there – I just added the new theme to our site, looks good – having an issue with user accounts though…

https://www.thriftypup.com

So the issue I’m having right now is creating a new account is giving an error message:

“Sorry, looks like something went wrong. Please correct the following and submit again:

We have sent an email to *, please click the link included to verify your email address.”

Even though it throws this error, it DOES send an account activation email. And verifying the account causes it to work correctly.

Any info you could give to help would be great! Brian

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hello, I love the way this theme looks and interacts with my potential customers. However, I am concerned that in the live demo of your page, it shows the product images in a relatively small size. I run an online fashion store where large high quality images are important. Can the product image size be resized or if I purchase this template I’m stuck with the sizes already shown in each product listing in the demo page?

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

I was almost buying this theme but going through the comments, I discovered that the theme developer is refraining themselves from responding to questions and they have only one answer – get in touch with their support.

Well, I am off to the other theme just because owner do not show responsibility.

Hi Support, how do we re-size the slider to be the same width as the main body of the page? The same width as the three banners below it? Do we need to install a new slider or is this an easy fix? Thanks

Hey Guys, this question was posted 19 days ago. Do you have instructions for how to change the size of the slider on the home page?

Hello, Emailed You!

I have not been receiving any of the updates. Can you please send me the last 4 updates so that I can choose which one I like the best. Also a few questions…

Can the Size guide Pop out?

Does the latest theme update support (sections) where I will be able to center the heading?

Thank You!

Roxy

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hello, I did but you all never responded.

On the product detail page, variant, why is mine showing as a drop-down menu, rather than in boxes as shown on your demo? How do I change the variant options into boxes? I could not see it on your documentation. Tnx!

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi, is it possible to have sub-menu categories show up on the sidebar? If so, how? Thanks! (I sent an email as well.)

Yes I find the theme is slow in response time, I have contacted support to see how to speed it up

Just a warning…this theme is pretty, but SLOW :(

Hi, thank you for contacting us. We will try to optimize the best soon. Thank you so much, HaloThemes Team

As it turns out this theme is not any slower than most themes, i went and checked a lot of themes out there and they are all slow…this one is not any slower really. anyways i hired someone to help speed it up for me, hopefully it will get better, the theme however is amazing and i do love it!

Hi there, amazing theme. Does it suit for other niche than fashion ? Like jewelry, accessories, design, art ? Many thanks

Also, is there a way to change the number of culums in collection page from 1 to 2 on mobile device ? Thanks

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

hi there, why the ‘compare at price’ and ‘product weight’ option disappeared from the product page after I installed Ella theme??

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi,

How to remove currency options from homepage?

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

The “New Arrivals” module on the home page cascades strangely on Google Chrome when the browser window is reduced to a certain width. Items no longer appear in a grid. They appear in a jagged format instead.

Hi, thank you for contacting us. About your questions: Could you please forward this message to support@halothemes.com and we will try to reply back for you ASAP.

Thank you so much, HaloThemes Team

Hi! Do you have list of sites that are using this theme?

Why don’t you have the answers to these questions somewhere so we can all see the results, a lot of these questions are useful to utilizing your theme. I have some questions and I would assume the have been answered at one time or another.

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and then we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

Hi Halo,

Pre purchase question – will this theme be compatible with this Shopify app – https://apps.shopify.com/product-customizer

It allows you to add personalisation on clothing – like persons initials.

Please let me know if this is possible?

Thanks

Hi, thank you for contacting us. About your questions: Our shopify templates are compatible with Shopify Apps from Shopify App Store. If you have any questions, please contact us directly at: support@halothemes.com and we are happy to answers! Thank you so much, HaloThemes Team

How does the wish list work? I created a wish list page and enable wish list on the template but for some reason the feature does not work. I tried to test it by using an account on my website and added some items to my wish list. When i click on my wishlist link on top of the website, there’s no product showing on the wish list. Every time I click on a product and add to wishlist, it says product added to wishlist sucessfully but they’re not showing on my wishlist account. Can you please tell me how to fix this problem. Thank you

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

Hello, I have a few questions about your template. First of all, I have multiple color options for some of my products but if a color option is out of stock, that color does not show in the product detail page. All the color options only show when they’re in stock. I want my customers to see all the color options that are available for the products even if one is out of stock. So how can this be fixed? Second, I sell many different brands and they all have their own size chart. I want to be able to provide a size chart for each of my product in the detail page. Depending on the brand or product that the customer is viewing, I want them to see the size chart that belong to that brand/product. Your template only allows me to upload one default size chart for all my products which is not smart. How can this be fixed?

Hi, thank you for contacting us. Could you please forward this message to: support@halothemes.com and we will try to reply back for you ASAP. Thank you so much, HaloThemes Team

hi guys, we like your template very much but wonder why wasn’t it updated in such a long time (Last update Nov 2015?). Are you planning any major updates to your theme in the near future? Thanks a lot.

Hi, thank you for contacting us. You will receive a notice when update for available for this theme. Thank you so much, HaloThemes Team

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