266 comments found.
Hi, yesterday i sent you a PM. Also i register your Support Forum and waiting your response. Please solve my problem, because i am responsible for my client.
Hi,
Thank you! You should get a reply soon.
hi ! my installed wodpress Subject CarService There are no updates in-the administrator had to itself by ftp to swap files to version 3.3. and visualcompouser to the latest version I detected this is just how the site has lost responsiveness
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
dear sir, i have purchased this car service theme, one year ago. with this theme i have got visual composer (added) clubbed. now when i am trying to modify some settings in my website. visual composer asking for licence. what is this ? please resolve
You can use Visual Composer on theme license and you don’t need to purchase separate one for the plugin. Please simply ignore that message. You may be also interested in updating theme and Visual Composer to newest versions. Update instructions here: http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
hi, yes i am talking about the visual composer which is on theme license. i am not able to edit any content or change picture in visual composer frontend editor. there is no colomn and box are appearing. non of my content is visible in page editor though in live website everything is running file. i dont under how to edit it now.
Please make sure that you’re using the newest version of theme – 3.3. Update instructions here: http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
Hi sir,
Please, I need your help to know, is your booking system that is coming with theme, display if the date is booked or not?
Regards A.J.
Hi,
I’ve just replied to your email. If you’ll have more questions, please create new topic on our Support Forum and our support team will help you. Thank you!
Thanks my dear, I sent a question there.
You should get a reply soon. Thank you!
Hi sir, really, elegant theme, Please, I need to create a car wash site with Booking System, can i use your theme or not? is the booking system have 1- Automated Email notifications to staff and clients. 2- Set booking availability for a specific time period? Thanks
Hi,
The appointment form is sending an email to staff. Then you can contact client and book the hour by editing available hours in admin area. The hours won’t be automatically set as booked.
Thanks, a lot, so when the staff booked the hour then in the front page, will be displayed to the public or not?
If you’ll set the hour as booked (you’ll remove it from cost calculator dropdown box component in admin area), then it won’t be visible anymore to the public.
Thanks a lot,
Please, I asked about your following plugin: Car Wash Booking System, can i create extra drop down filed with name of places(position), and this position have a custom mail that will sent the mail to?
Hello, a pre sale question: are you going to update theme? I see last update is august 2016. Thank you in advance. Andrea.
Hello,
Yes, theme update will be available in a couple of weeks. I’ll add new versions of included plugins and some new features.
Ok, thank you! I’m going to buy the theme. Regards, Andrea.
You’re welcome! It’s good to hear!
Hello, how I can modify default contact form? Where are the options? Best Regards!
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I downloaded a fresh version of wordpress 4.7.1 and installed on MAMP. Bought this theme and followed the installation video and dummy data import and i’m getting a 404 page. Brilliant.
Probably you need to flush WordPress rewrite rules. To do that please go to Settings->Permalinks in your admin area and simply click ‘Save Changes’ button there. If that won’t help, please create new topic on our support forum – http://support.quanticalabs.com and our support team will help you to solve this issue. Thank you!
I have a quick presales question. On the galleries in the demo, I don’t see exactly what we need, i.e. a page with columns of thumbnails like you see here: http://quanticalabs.com/template/car-service-mechanic-auto-shop-wordpress-theme/12777824 but with each thumbnail a simple click to a larger version, none of the extra information or fields. Is this an option or will it do what is shown only? Thanks.
Yes, you can change the onclick action to the lightbox image preview. There is appropriate option in gallery component settings available, screenshot: http://support.quanticalabs.com/wp-content/uploads/2017/01/carservice-theme-gallery-on-click-action.png
Are you going to update this theme anytime soon so we can update Visual Composer?
Yes, we’re updating theme regularly. The next version should be available in a couple of weeks. It will also include the newest Visual Composer.
Ok, I am just looking at the last updated on the right side of the page and it says 29th of August… Is that not accurate or something? My entire site is broken because I can’t update VC…
Probably you have not updated VC or theme. Please check the update instructions on our support forum:
http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11
http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_12
I installed this theme in October, I just redownloaded the files from downloads page. Zip says last modified on August 29th. So if that is in fact the last time you pushed through an update then I have had the latest update all this time.
Yes, last update is from August. But it works well with the newest version of WordPress, it’s also including the VC in version 4.12. If your site doesn’t work well probably there is some issue on your side. Please create new topic on our support forum and we’ll check this for you.
Hello, we have an issue with Testimonials section. By default only the icon is visible (no text). When the next arrow is being clicked – the text reveals. How to make the text visible right from the start? http://www.florida-titleloans.com/ Thanks!
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi!
Is it possible to disable breadcrumbs and add coloured bg title header and have title in center?
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello there, is the last version compatible with wordpress 4.7? Can i upgrade wordpress from 4.6 to 4.7?
Hello,
Yes, it is. You can update.
Thank you for the instant answer!
You’re welcome!
Hello! Great WP Theme! Quick Question : I have amended the Email address for the Appointment section in Appearance > Theme Options > Email Config, but I am yet to receive any emails (Spam folder checked)? Could this be in relation that my site is currently on a staging area from my host?
Thank you and keep up the good work! 
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, If I use WPML and add, let’s say 3 languages, then where is the language switcher going to show up? Next to social links,shop icon and search (top navigation)?
Hi,
You’ll need to add appropriate WPML language switcher widget there, it will not be displayed automatically after WPML activation.
Yeah that’s obvious
-but I don’t see one in your Demo, so I needed to know that it is actually designed into the theme, switcher then. Thanks!
One more thing
you don’t mention SEO in the Item Details or on the demo, is that also top notch? I might want to use DELUCKS SEO Plugin for Wordpress also. Will that help or add value to SEO?
The styles for the switcher are not included, so it will use default ones.
Theme is SEO friendly but of course some additional plugin should increase your SEO results.
Thank you!
You’re welcome!
Hi. just purchased the theme, installed as instructed but have an error on homestyle 2 and also some images in homestlye 1 are not coming up. also have an error in the slider The error we have is Revolution Slider Error: Slider with alias main not found.
The error on homestyle page 2 is
Warning: strpos() [function.strpos]: Offset not contained in string in /home/content/99/9797099/html/test/wp-content/themes/carservice/shortcodes/post_carousel.php on line 100
Any ideas?
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, is it possible to have the sidebar header not collapse on a mobile? I want it to be visible on the screen without having to open it. Thanks in advance.
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
greetings,
please how can I edit or remove this sidebar on service pages? Seems like in visual composer is not possible to edit/remove. Thank you. http://imgur.com/a/WCDH0JaW Templates
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, please tell me if I can change the theme locale to Romanian ? I would like to purchase it and translate it to my language. Thank you in advance
Hello,
Yes, you can. Theme has language files po/mo included, so you can make translation to your language.
It’s not fair that I’m being asked to purchase additional support for something that just stopped working on it’s own. This is about the product suddenly malfunctioning, this is NOT a request for installation help. I installed, set up and customized this theme months ago and none of my questions were answered then. I figured it all out on my own and everything was working well and suddenly stopped working on its own at the worst possible time for my business and without even touching it. I need help. PLEASE.
It’s not possible that your issue comes without a reason. Theme is not performing any automatic action without user interference. We’ll help you to find the reason and help you to fix that but you’ll need to extend support period and create new topic on our support forum – http://support.quanticalabs.com
I guarantee that it is without interference. I am the ONLY person with a passcode and I looked in the logs and there has been no new edits to the website. Anything that happened did not come from any changes made by admin.
Maybe there was some automatic WordPress update for example. Please also make sure that you’re using the newest version of theme and Visual Composer. You can find update instructions here: http://support.quanticalabs.com/forum/topic/16082/faq-frequently-asked-questions#question_11 (forum is available in read only mode event if you don’t have valid support).