638 comments found.
There is a strange grey line running through my menu/header: http://74.208.93.31/influence/
Trying to figure out how to get rid if it or turn it white so I can’t see it. Please advise I don’t see a control for it within the theme cpanel.
Hi lighthouseto,
You can turn of header border in all pages by goto Dashboard -> Appearance -> Theme Options -> Header Options and Turn off “Header Border”.
You can turn of header border in individual pages by goto Page Options -> Header and Turn off “Header Border”.
Please see the screenshot
http://imgur.com/a/c4uB6If you need further assistance please contact us via our support forum
Regards
That worked thanks!! Couldn’t find that for some reason
Hello,
I intend to make a purchase but I did not find something about supporting .mo .po translation files. Does the theme comes with any mo po translations? Thank You.
Hi,
Thanks for showing interest in our theme. Yes theme contains .POT file. You can use this file to translate 
I have installed the latest version of your theme, along with latest versions of VC. I would like to use Ultimate VC addons plugin that is supposedly integrated with the theme as it provides some great extra features, but every time I activate it my site crashes and becomes unusable!
Hi,
Thanks for purchasing our theme.
Please enable wordpress debug to see you receive any error messages. Mostly its because of memory limit. Increase WordPress memory limit to fix it. Visual composer, revolution slider and ultimate addon uses more memory.
To know how to increase WordPress memory limit, please check this article. https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
Hope it helps,
BTW Please contact us via our support forum or via our profile for future question. We have dedicated support team, they will help you 
How can I put widgets in the top left and right header postiions? I can only seem to put weird preset modules from within the theme cpanel… I would really like to be able to place custom widgets there I have some things those modules don’t cover. Please advise. Great theme so far!
Hi,
Thanks for purchasing our theme,
Yes there is no option for that current version. However we will add an option for this in upcoming update (update will be available on Monday)
Hello!
Your theme looks awesome.
Please does your theme support the WordPress live customizer?
Thanks in advance for your help!
We havent added major options in customizer, for now all the option are in theme options. We will add all options in customizer near future.
Thank you for your reply. Please update this post whenever you add options to the live customizer in order to purchase your theme right away. All the best!
is it possible to install the theme with demos? i.e. can I have the demo configuration and demo data once I install the theme?
Yes, Once you installed the theme you can install any demo and demo data.
is WPML plugin embedded in this theme?
No, you have to purchase WPML separately.
when the next update with RTL support will be released?
Hi,
Thanks for showing interest in our theme
We already added RTL support in last update.
Hello,
This theme is absolutely gorgeous, and I hope I end up able to build a great website with it, but so far I’ve had only bad luck. I cannot install the plugins I need for the theme to run correctly. Instead of activating, they crash my entire site and keep me from even being able to access my admin functions until I manually delete them.
Moreover, I cannot access the support forums I need to resolve this issue. I’ve tried to register so I can log in and get help, but I never received a password email, and prompting for a new password through the lost password function doesn’t work for me either.
I really want this theme to work, but I don’t know what to do at this point.
Thanks. All the best.
Hi carolinebinley,
Thank you for purchasing Composer. We surely help you to fix this ASAP. Make sure to update the theme to latest version(new version released 2days ago). Can you please tell the username of our support forum? I will reset the password and send back to you so that you can contact us if you need any assiatance in the future. Also please send wp-login and ftp details via our profile page.
https://themeforest.net/user/innwithemes#contactRegards
Hello!
Please, does your theme (Composer) support right-to-left (RTL) languages?
Thanks
Not Yet, We working on RTL support which will be available next update 
That will be awesome!
When you release the new update, please send me a quick notification on here in order to purchase your theme. Thanks.
All the best!
Sure, i will do 
Hi,
I’m really sorry. I forget to mention. We have added RTL support about 10 days ago and i forget to mention.
Looks good.
One question though – when I open the site on mobile, the hamburger menu is on the right side (standard). But when you click it – menu shows up on the left side. Seriously??? Grrr. That’s the last thing holding me from buying it.
Is there an option to make it show up on the right side (where it’s super intuitive) when you click hamburger menu?
If there’s no option in theme settings – is it relatively easy to edit the code so that menu slides from the right side?
Thanks!
Hi Maxmizer,
Thanks for showing interest on our theme
. We already added option in theme option to show menu on right side, but this option doesn’t available in currently version of theme.
We are preparing to release a update today or tomorrow. After new version available you will see this option in theme option. We can wait until tomorrow and buy theme or you can buy now and update it tomorrow 
Regards
Hi Maxmizer,
We updated theme yesterday which also include the option you requested. Now you can choose between either right or left side in hamburger menu. 
Regards
There is online tool https://testmysite.withgoogle.com/intl/en-gb clients tried to use it and it could not even finish test. Your demo site has really low speed results. Any idea why my site not even pass the test?
Hi Anukalt,
Google Page Speed is not only based on theme.
You should install optimization plugins like autoptimze(to compress and combine all css and js files), wp super cache etc. And you have to optimize your server. Example: enable gzip compression, buy good hosting, use cdn and google recommend that your server response time should be under 0.3s. Your server response time is below 0.5s your will be pretty high.
you can see dramatic speed improvement just by enabling gzip compression. Optimize your serve to get good score in google speed test tool.
Check out the following articles, i hope these will help you. https://www.keycdn.com/blog/speed-up-wordpress/ https://www.keycdn.com/blog/google-pagespeed-insights-wordpress/I find out that by activating Ultimate Addons for Visual Composer and Slider Revolution Google speed test stop working.
One more thing other tests find somehow WARNING – (17.3 KB, compressed = 9.3 KB – savings of 8.0 KB) – http://innwithemes.com/composer/wp-content/themes/composer/_demo_img/restaurant.jpg . I searched all source code and cant find this item in the code? How tool can find it?
Hi,
We have remove that code upcoming update which will be today 
Hello,
I purchased this yesterday but when I tried to install it from the zip file I get this error:
The package could not be installed. The theme is missing the style.css stylesheet.
Please help me solve this 
Many thanks
Pete
Hi Pete,
Thanks for purchasing our theme. You should not upload whole package zip. First extract zip you downloaded and upload composer.zip.
And check video tutorial how to install theme
https://www.youtube.com/playlist?list=PLVpni88uzYcgXnrGZSTWGtBAJYWso5b7W
Regards,
Omg many thanks. Talk about a school boy error lol

If you need future assistance. Please contact us via our support forum. Our Dedicated support will help you 
excuse maybe my English is not good. I want to be sure that with all the plugin funzionaerà. Pappena I purchased a template that did not work as a catalog in woocomerce. Tee can give me certainty before or redemption then, if there are problems?
Hi,
Please send me the plugins link you want to test. I will inform our developers to test it and get back to you in 24 hours.
We followed WordPress best practices so most of the plugins will work. However we will not give you any guarantee that all the plugins will work. Because its impossible to test all the plugin.
OK Thanks! We will check and get back to you asap.
Hi,
We have tested! Plugin working perfectly well with our theme. However in shop page add to cart button is not hiding. But you don’t have to worry, we will add an option in theme options to hide add to cart buttons in upcoming update which will be available today.
ok, so for now I can not use it. Right?
You can purchase the tomorrow, we will release update in few hours.
excuse perhaps understand little English (I’m Italian) what do you mean?
What im trying say is. You can not use it now. But you can use from tomorrow.
I’m sorry, but tomorrow you mean December 16? or is it a way of saying English to say next?
December 16
hello I would like to purchase the Institute template. I have two important needs: 1) it works well multilanguage? 2) I use only as woocommerce catalog? (Already a preference inserted into the template?) Thank you
Hi Andreamela1578,
Yes, you can translate theme to any language, its translation ready. However if you need multilanguage support you have to use WMPL. Theme supports WPML, But you have purchase wmpl from wpml.org, If you encounter any issues after purchase our theme, let us know via Our support forum. We will fix in 24 to 48 hours.
Ok, and I can use as a catalog woocommerce, disabling the price, the buy button and the cart?
Yes, you can use as a catalog mode, you can enable/disable that option in the theme admin panel
I’m not sure. I will check and get back to you in 12hrs.
As you are no longer safe?
Sorry Andrea, was 2 different persons from support answering, i thought the options was there but we don’t have the option in the admin panel right now, but you can install this free plugin https://wordpress.org/plugins/yith-woocommerce-catalog-mode/ and active the catalog mode. Regards
thank you. your template I love it. But vore be certain, for the catalog. I just purchased a template, which had no option in the catalog woocomerce. I then installed the plugin ch indica me too. But it did not work on that template. How can I be sure that in your template will work well? You can do a test for me at a glance product category (where you see perzzo / cart, etc ..) and a single product? Or alternatively have a chance to try backend demo where I plugin installation and its operation. It’s possible for you?
If you purchased our theme and contact us via Our Support Forum or via our profile page (contact us from the account you have purchased). Our support team will help.
I’d just like to say that the support behind this theme is phenomenal. The support staff on the forum is very responsive and helpful. I bought this theme a couple months ago and throughout development of my new website, the Composer developers have stuck with me, answering all my questions and going as far as to help customize certain aspects of the site that I needed.
I’m very happy with this purchase and the fact that the developers continue to release updates for the theme, shows their support and commitment to making it better.
Thank you Innwithemes! 
Thanks for your awesome comment. We are really appreciate it. 
Why demos are down?
Hi mraj48,
Thanks for notifying, Please check now its fixed 
Innwithmemes, you might want to think about revising your theme documentation so it includes links to the tutorial videos, having to search the comments is really, really discouraging. I’ve been building sites for 7 years and having to jump through hoops just to import demo content is a joke.
Hi Sunsetmesa24,
Thanks for purchasing our theme. We know our documentation is not good. We are working on documentation and tutorial videos. We will update pretty soon. You can check this video tutorial, we will add more soon https://www.youtube.com/playlist?list=PLVpni88uzYcgXnrGZSTWGtBAJYWso5b7WNext step, slow down the video.
Hi Sunsetmesa24,
Thank you for the feedback. We will make the video slower in upcoming vidoes. 
Hi there,
is it possible to use icons within the menue (instead or combined with text) and to vary the size?
Thanks! Sabine
Hi No7und20,
No, You can’t use icon only in menu for now. We will try to include it future updates. 
Regards
Thanks for fast answering!
Your’s Welcome 
Why blog pictures in list not full weight?
Hi,
Thanks for purchase our theme. Sorry i can’t understand what you trying to say? Please explain briefly or show me screenshot.
Can you please contact us via our profile page or our support forum.