Dear sir,

We are in Lunar new year holiday, our support system will be suspended, we will try to solve urgent cases, and will reply to you soon!

Thanks!

FAQ’s . Official Support . Facebook . Twitter

hello! when you will come back?

I need fix that urgently and have working the blog =(

Dear sir,

Thanks

still no answer….

nobody online ???

Dear sir,

We have some days for new year holiday, today we are back to working. This theme is compatible with Magento 2.1.3 (http://prntscr.com/dqwpxy ), but it is not including the blog extension.

If there is any question, let us know soon.

Thanks
FAQ’s . Official Support . Facebook . Twitter

thanks, downloaded.

Thanks

Thanks

What is this? New version of deployed files: 1483513390 [] [] [2017-01-04 07:09:49] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE2_65f44d49bfb6074eeb758f44a9ed2d5fc and handles default, cms_index_index, cms_page_view, cms_index_index_id_home-demo-04: Please correct the XML data and try again. [] [] [2017-01-04 07:09:49] main.INFO: Cache file with merged layout: LAYOUT_frontend_STORE2_60a98983867a1770682b48d9a0ad63441 and handles 1column: Please correct the XML data and try again. [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘catalog.compare.sidebar’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘sale.reorder.sidebar’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘wishlist_sidebar’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘product-sidebar’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘paypal.partner.right.logo’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] [] [2017-01-04 07:09:49] main.CRITICAL: Broken reference: the ‘bml.right.logo’ element cannot be added as child to ‘sidebar.additional’, because the latter doesn’t exist [] []

caused many errors in magento 2.1.3

Dear sir,

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Dear sir,

Please check your ticket to get the answer!

Thanks
FAQ’s . Official Support . Facebook . Twitter

You dont have solution to this its working in Ubuntu Server

The problem is somewhere in template / less compiler..

I need my money back if you cant fix this right away

Dear sir,

Please keep follow your ticket, we have gave you the solution for your issue.

Thanks

Solution which you gave me is this :- - permission 777 for the var, pub folder on your server.

- remove all file and folder in var, pub\static\, except .htaccess file

- and then run commands:

php bin/magento setup:static-content:deploy php bin/magento setup:upgrade php bin/magento indexer:reindex php bin/magento cache:clean php bin/magento cache:flush

As per server log – there’s something wrong with your theme

PHP message: PHP Fatal error: Magento\Framework\View\TemplateEngine\Php::main(): Failed opening required ‘vendor/oyejorge/less.php/lessc.inc.php’

Dear sir,

We checked your site on window, it runs well. And today, we checked it again, but you change accounts information, we can’t login. Please give us information ( FTP/ ssh account) to check it again. If it is our fault, and we can’t fix for you, we will get your money back, 100/5 refund for you.

Thanks
FAQ’s . Official Support . Facebook . Twitter

You gotta be kidding me bunch of lies that site is running you just email me stating about NGINX.

You just said that it has to do with NGINX RULES, which is crap, as per server log and you know that too as per the log it says PHP FATAL ERROR which means your script or theme or whatever the heck you did with the theme its messed up…

I AM NOT WASTING MY TIME WITH THIS CRAPPY THEME ITS NOTHING BUT JUNK. REFUND MY MONEY YOU GUYS HAVE NO IDEA HOW TO FIX THIS ISSUES. ITS PHP FATAL ERROR IN YOUR THEME HOW IN THE WORLD ITS RELATED TO NGINX. ARE YOU GUYS FOR REAL .. JESUS

Thanks for your information, but please check it again: http://prntscr.com/ddg60e please let’s me know your server is NGINX or Apache server?

Our other client have the same this issue and him speak: “The reason your styles aren’t loading will be due to the rules in your .htaccess file will not currently be honoured. If you’re relying on any configuration within your .htaccess file for your themes to load correctly this will not work. You will need to convert your .htaccess rules to nginx configuration and apply them to the nginx config file located:

/etc/nginx/conf.d/personalproducts.co.uk.conf

You can use tools such as the below to help you with this,

Maybe this is the cause on your site, because we checked your site on the localhost and work normally. You can try to contact your host provider to configure NGINX permission rules.

Dear sir,

We had asked you the last time the accounts FTP/ssh to check, because our developer checked on our site, it runs well, and nothing happen like yours, it is the reason we want you collaborate with us. Why you always only money, money, and don’t co-operate with us? We said we would refund for you 100% if we can’t fix for you, did you read it?

All we need is your cooperation to let us check. We don’t want your money if you don’t use our product or it is useless for you. We just only need to check the reason and fix if this is one of error of our theme or your site issue, if other get it like yours, we can help them.

Thanks & hope to hear you soon!
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