Discussion on Total - Responsive Multi-Purpose WordPress Theme

Discussion on Total - Responsive Multi-Purpose WordPress Theme

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Dear team,

I only want to edit the margin-top of the mobile logo. Could you tell me how to do it?

Because this is a very specific edit, it will require some custom CSS. Example:

@media only screen and (max-width: 959px) {
    #site-logo { padding-top: 30px; }
}
http://wpexplorer-themes.com/total/docs/making-css-edits/

Simply edit the 30px to the height you want in pixels. It’s also best to use padding because it is a top spacing as opposed to margin.

Hi! We are looking at buying the Total theme for our business. It’s an S-Corp with different divisions, and we were wondering if we could use this theme for all of our websites within the S-Corp? It’s the same company, but we just have different divisions. Thanks!

Thank you for your interest. This depends. If the websites are subdomains running on a multi-site network then you only need 1 license. If all the websites are unique domains then you require 1 license for each domain the theme is used on. This is going to be the same for any theme on this marketplace. More info here: https://themeforest.net/licenses/standard

If you have any other questions, please let me know!

I’m using the theme with WooCommerce. I’ve been asked to make the header logo change based on the category instead of using the same header logo throughout. I’m pretty sure that’s in the realm of “so much work that it may as well be impossible” but I thought I’d ask. Basically, there would be a default header logo that displays everywhere unless the visitor is on a category page or a product page, at which one of the category-specific header logos would display instead.

I’m pretty sure I’ve done it correctly, but the function doesn’t appear to be firing. When I realized I didn’t think it was hitting the function at all, I put a “die();” into it to verify. The site didn’t crash, so it seems it’s not getting there.

Here’s what I put into functions.php after loading my logo files into the /logos/ directory:

function my_header_logo_img_url( $image ) { $image = '/logos/default.png'; if (is_product_category( 'Miracle Blanket' )) $image = '/logos/miracleblanket.png'; if (is_product_category( 'Miracle Sleeper' )) $image = '/logos/miraclesleeper.png'; [and so on and so on, for each category] // Return logo image return $image; } add_filter( 'wpex_header_logo_img_url', 'my_header_logo_img_url' );

Is there anything else I need to do to ensure that the function gets called?

You can disregard this one too. I figured it out. The developer had overridden the call in partials/header/header-logo.php so that instead of ”$logo_img=wpex_header_logo_img();” it instead said ”$logo_img=’/logos/logo.png”. Reversed that change and everything worked like magic.

Awesome, glad you found the issue!

I am very sick at the moment, sorry I wasn’t able to reply sooner. If you prefer, you can always open a private ticket so my support staff can assist – http://wpexplorer-themes.com/support/ – if you do have followup questions at this time.

Hi AJ, I’m having trouble trying to alter the page title of the checkout order-received page. I want to change the title from “order received” to the german translation. On this page however any custom title settings or translations with Loco Translate have no effect on the page title. I found the wpex_title snippet in the documentation. Would this snippet solve my problem and if yes, can you please help me alter it so it will work for the order-received page?

Thanks! - John

Hi AJ,

sorry, no luck even when I change the priority of the filter. However when I change the theme to twenty fifteen everything is fine.

Any other ideas? - John

Hi John,

Can try using the theme’s filter then which takes last priority like this:

function myprefix_title_order_received( $title ) {
    if ( function_exists( 'is_order_received_page' )
        && is_order_received_page()
    ) {
        $title = "YOUR CUSTOM TEXT";
    }
    return $title;
}
add_filter( 'wpex_title', 'myprefix_title_order_received', 99 );

Will that work?

Thanks AJ,

That did the trick! - John

Not sure if this is a quick solution or not. I purchased the theme a few months ago and setup a child them. I can’t see the author box for a single post view even though I enabled it. I don’t even see it in the code. Is this something you can help me with? Thanks!

The author box will only display for users that have a description, otherwise the layout looks strange. So log into WordPress and go to Users and edit your username and make sure it has a description. If it does and still won’t show up, please let me know!

Hi, we’ve just launched our new website using the total theme and so far, so good! But I have a minor issue with our logo in the header when using a mobile device. The website is: www.newtrend.com.au I’d like to know how to change the height of the logo so that it doesn’t get cropped when viewing on a mobile device. I can see where you change the width in the customiser but there’s no option to change the width. Could you please let me know how I could possibly change it?

Great!

Here is what I’m seeing on small devices – https://cl.ly/isun – looks good to me (not getting cropped). So I’m not sure what you want. Do you want the logo to be full and then the toggle for the mobile menu to be below it? If so you can do this by selecting a different mobile toggle menu – http://wpexplorer-themes.com/total/docs/mobile-menu-toggle-styles/

By the way, the logo shows at 40px tall because of the shrink sticky header settings: https://www.youtube.com/watch?v=sUxnwB0JQGU

- AJ

Hi AJ I can see that it’s cropped even in your screenshot. It’s the red circle around the N that gets cropped. I watched the video and tried what they suggest but nothing changes the size of the logo. I want the logo smaller on other devices and I can’t seem to figure out how to do that.

Yes, the red circle did appear to be “cropped” but that’s how the original image being used looked like so I assumed maybe it was on purpose ;)

It appears though now that you may have uploaded a new image perhaps since the logo looks good now ;)

You can use CSS to change the logo size for different devices but you can also use the included max-width settings for the logo to set a max size for the logo based on the device. Please see the section on “Max Width” on this page – http://wpexplorer-themes.com/total/docs/custom-logo/ – does that help with your needs?

I am trying to make the theme use woo_sidebar for everything except our blog pages. I’ve determined that the wpex_get_sidebar function is the place that picks the sidebars, and (just as a test) edited it in the framework directory to verify that I can make it work exactly as I want. I then undid that editing because I know that’s a no-no and I should be doing it in the child.

So then I went to the child theme’s functions.php file and tried to redeclare the function there with my edits, but it isn’t one of the functions that allows this. (It isn’t wrapped in function_exists().)

Searching through the comments here, it looks like it was overridable at some time, because people seem to have had success at it, but it’s been a few years since the most recent of those.

Is there a way for me to redeclare the function, or some other way to accomplish what I need? (The alternative would be to have a whole bunch of duplicate widgets, and these are widgets with lots of settings. It’ll be ugly if I can’t just call that sidebar everywhere other than the blog.)

Thanks!

I would be glad to help with this as it’s a fairly easy child theme edit, but support is for valid customers only and I see your username is missing the “purchased” tag next to it. Can you please log in with the correct account used to make the purchase or if you haven’t purchased the theme, please do so. Thank you ;)

I’ve made the purchase. Of my two support requests this is the more urgent – I need to get the woo_sidebar onto every page except the blog. Thanks.

You can disregard. I was able to figure it out.

Hello, we just purchased this theme, but three of the required plugins wont install, we get this error message: “An error occurred while installing Slider Revolution: Download failed. Unauthorized.” Any suggestions?

Thank you for your purchase,

So, the unauthorized error usually means the server permissions are too strict. While you can mess with the server settings to get that fixed it may be quicker to simply locate the theme zip file on your computer or re-download it if you deleted it then extract and in the theme at Total/framework/plugins/ you will find the zip files for the plugins so you can extract and upload via FTP/SFTP or try uploading via WordPress > Plugins > Add New and see if it allows it here.

- AJ

My support has expired. Does that mean that I can no longer download new versions / updates of this theme?

I see that the last update was done on : Last Update    8 January 17 but I didnt get a notification.

Is this the very latest version: themeforest-6339019-total-responsive-multipurpose-wordpress-theme

I thought that support was only needed to have support questions answered?

You can still download updates and even ask questions here in the comments ;)

Make sure you have setup the Envato Market plugin as mentioned in the docs – http://wpexplorer-themes.com/total/docs-category/updates/ (first link) – if you want automatic notifications in your WordPress dashboard for updates.

- AJ

Hi, I’ve tried numerous methods of adding a background graphic to my header, but it’s not working. I’ve used both the #site-header as explained and the .background-image-page-header method…nothing. Do i have to turn off the header customizer? I wish you would have just added an option for header background image, would have been so much easier. I even installed a plugin, but it’s being overwritten by your code. Any help please would be greatly appreciated!

Hi,

If you are trying to do it with custom CSS it’s very easy. Here is an example:

#site-header {
    background: url(YOUR_IMAGE_URL) !important;
}
http://wpexplorer-themes.com/total/docs/making-css-edits/

I am not quite sure what you mean by “the .background-image-page-header method” but so you know this classname is specifically for this function: http://wpexplorer-themes.com/total/docs/page-header-backgrounds/ – hope that clears some things up!

- AJ

HI,

I got the theme last week. We design a Bilengual website (Arabic + English) and we would like to use the Google Font “Cairo” for Arabic and Google Font “Roboto” for the English.

In the Typography Panel I can choose only one font, I can find Roboto but I couldn’t find “Cairo”.

What could I do?

Thanks

Hi,

The options don’t include every single font out there but you can easily add new fonts via your child theme. Here is an example snippet:

function my_new_fonts( $array ) {
    $array[] = 'Cairo';
    return $array;
}
add_filter( 'wpex_google_fonts_array', 'my_new_fonts' );

If you add this to your child theme’s – http://wpexplorer-themes.com/total/docs/child-theme/ – functions.php file it will add the font to the list.

Also if you want to ONLY have a few fonts available to slim things down and speed up the customizer you can like this:

function my_new_fonts( $array ) {
    return array( 'Roboto', 'Cairo' );
}
add_filter( 'wpex_google_fonts_array', 'my_new_fonts' );

This will also alter the font lists in the Total VC modules like the button, heading, etc.

- AJ

Hello, I am using “on the fly” image cropping, but would like to be able to manually override the crop on specific thumbnails using a plugin like this one: https://wordpress.org/plugins/crop-thumbnails/

However, it seems that once I manually crop a thumbnail using the plugin above, the theme just creates another thumbnail for the page with a new thumbnail: filename”-1”.jpg attached and uses it in the post instead of my custom cropped thumbnail.

How can I fix this? I tried disabling “on the fly” cropping and regenerating all thumbnails using “Force Regenerate Thumbnails” plugin, but when doing so, thumbnails with a 9999 height were getting cropped at the wrong dimensions, such that the height was not proportional to the width when thumbnail got created.

On a side note AJ, the thumbnail cropping portion of edit image in WP has disappeared now as well: https://drive.google.com/open?id=0BzVcIqQOwjD9a1h6b1FuN1VQX1E

Hi AJ, today I figured out that the WooSwipe plugin was preventing “on the fly” image creation from working. I disabled the plugin and the correct image is getting displayed on the product page now.

Regarding the native thumbnail crop tool in WP, it is not there if there are no thumbnails already generated for an image, that’s why I couldn’t see it when I went to edit an image.

However, I don’t think using the native WP image crop tool is what I need as you suggested in your original replies. I am trying to crop ALL the thumbnails of a an image WITHOUT affecting the original image. It doesn’t seem possible using this tool, if I select only crop thumbnail, it only makes a 150×150 thumbnail with the new crop, all other size thumbnails don’t match the new crop. If I select all images when cropping, it also crops the original image, which is not the goal. I simply want to be able to manually crop thumbnails when needed, while leaving the original image intact and uncropped.

The plugin I mentioned in first message (Crop Thumbnails) does exactly that, but doesn’t seem to work with “on the fly” image creation. Is there a way to achieve what I’m after in regards to cropping thumbnails this way?

Thanks AJ

Hi,

I will install the plugin and see how it works. But I have one question….do you still want to be able to use the theme’s cropping functionality? So lets say you have your blog post images set to 500×500 pixels. When you use the plugin do you want to override the theme’s image completely or do you want to be able to crop it via the plugin and then pass it through the theme’s cropping as well to turn it into a 500×500 image?

I believe I may be able to create a little plugin you can enable on your site to support Crop Thumbnails plugin. But I just want to confirm before hand what you want exactly before I spend the time making this custom plugin for ya. Thanks!

If you want you can just leave a new comment, this one has gotten very long – thanks ;)

In the post type grid, I am trying to filter by tags but when I click the filter menu, all of my events disappear. What am I doing wrong? Thanks

Oh yes it looks like your entries are missing the correct tags but the theme is up to date. I can’t recreate the issue locally so maybe I fixed it but didn’t update my changelog to reflect the edit. Do you think you can submit me a private message – http://wpexplorer-themes.com/support/ – and request it be sent to “AJ”?

If you can please send temporary FTP/SFTP (don’t need WP logins) then I should be able to see what’s wrong and fix things up for ya.

AJ. I do not know how to send a temporary FT/SFTP. My apologies. I started a tech ticket.

If you opened a ticket a support staff or myself will get back to you as soon as possible, thank you for your patience!

Hi there, I have version 3.4.0. 1.The mobile menu doesn’t work (nothing happens if I tap it) 2. I can’t change the color of the mobile menu. What goes wrong? Thanks in advance!

Can you please share the URL so I can have a look? It seems there may be javascript error on the page but I have to look to verify – thank you!

Also the latest version is 3.6.0 if you would like to update here are the links:

Hi, I updated the theme to the latest version and now everything works. Thanks for the help! :)

Hi Aj, here is a suggestion :

Most media / image grid Total modules (i use image grid and carousel) have an option for lightbox skin (Dark, White, Minimal, Dark, Metro, etc.) which, appart from background color, are about the same…

A few additional options are very convenient (lightbox TITLE and CAPTION to be turned ON/OFF), as well as LIGHTBOX GALLERY (thumbnails) to be displayed or not

The problem is that when turning OFF thumbnails, the capability to cycle through the images in Lightbox goes away !

As you might see in most photography themes / designs today, Lightbox remains a major feature, as well as cycling through images in Lightbox, BUT thumbnails in Lightbox is just a waste of space (making the enlarged image smaller)...

So it would be great if we could turn ON/OFF thumbnails AND keeping cycling through images in Lightbox anyway !

Regards

Hi,

If you go to Appearance > Customize > General theme options > Lightbox you can select the global settings here and there is an option to disable the thumbnails. My thought is that people that want to disable the thumbnails most likely would do so for all items not the individual ones. And actually for site most of the time you would just edit the global options here and not on a per-module basis.

For the modules you can already disable the caption/title – https://cl.ly/iuLS – if you don’t see those settings then you may have to update the theme.

I do see there is a setting for thumbnail placement, I will just add a new option called “disabled” to the same setting so you can disable it on a per-module basis – this way it doesn’t require any new settings and it’s an easy tweak ;)

- AJ

Ok, new setting has been added for upcoming Total 4.0 – https://cl.ly/itso

Fantastic, thank you !

Hi! I need to show mobile menu only in the homepage, and standard menu in the other pages. I have used this snippet, but mobile menu shows in all pages. I don’t know how to do this. May you please helpme? Thanks!

/* Display Mobile Menu Always & Hide Default Menu */ #site-navigation { display: none !important; } #mobile-menu { display: block !important; } .full-screen-overlay-nav.visible { background-color: #009bde; z-index: 99999; visibility: visible; opacity: 0.98; }

mobile-menu a {

background: rgba(255, 255, 255, 0.2) !important; color: #ffffff !important; border: 0 !important; }

Hi,

So you just have to tweak it a bit to target the homepage only like this:

body.home #site-navigation { display: none !important; }
body.home #mobile-menu { display: block !important; }

The body tag has a lot of useful classes you can use for this sort of thing ;)

Hello! I have solved the problem by including the code in the CSS of the Home page, instead of doing it in the custom CSS of the theme panel

That works too ;)

I did not purchase this theme personally. My clients did. I just started helping them and this is time sensitive. I’m sure I can get you the info you need but in the meantime, can you help us? Thank you

Hello there. I just took over editing a website that is using your theme. We are having big problems with the way that it is displays in Safari. Please look leading-from-within.org I’m hoping you can help with this.

Also, I have created a page here http://leading-from-within.org/courage-to-lead-2017-18-nomination-form/ and I’m not sure why there is a submenu on the right (I think it should be on the left) and also I am trying to figure out how to add a slider to the header that spans the whole page such as on this page http://leading-from-within.org/emerging-leaders/

thank you.

The issue with the slider is hard to tell from looking at the front-end I would have to inspect the backend. I recommend you follow the online docs to make sure the theme and bundled plugins are up to date.

The page you mentioned has as sidebar on the right side which can be placed on the left if you prefer or removed completely.

The slider was added using the slider settings page settings as mentioned in the docs – http://wpexplorer-themes.com/total/docs/adding-sliders-top-pages/

Support is for valid customers only if you would like some extra help for your client we’ll be glad to further assist but please be sure to purchase your own license of the theme! We only keep a very small percentage from each sale and it’s very expensive and time consuming to support our customers – so I appreciate your understanding. Also it’s the only way we can really verify the theme wasn’t downloaded illegally.

great. Thank you. I will get their purchase information and get back to you.

We can’t do anything with “purchase information” because there is no way to validate it and there are also illegal licenses of the theme you can find online unfortunately. If you do want to be able to ask questions and get help you will need your own valid license of the theme or your client will have to post the questions. We also receive a very small portion of each sale and it’s very time consuming and expensive to support all of our customers so we are fairly strict about it. Thank you for understanding!

What is the latest version number of this theme? I’m running 3.3.1 and Visual Composer is not working. I inherited the site from another designer so I need to know if I need to update the theme.

The changelog can be found here: http://wpexplorer-themes.com/total/changelog/

And instructions for updating here: http://wpexplorer-themes.com/total/docs-category/updates/

For any future support you can always purchase your own license of the theme ;)

- AJ

Hi I am trying to add a YouTube video to the total button but it’s not playing, I just get a black overlay screen. In the Total button general settings I have put in ‘video-lightbox’ as the Extra Class Name, for On Click Action I have set it to “Open Lightbox” and for the Link Target I have set it to “Blank”. In the Lightbox setting I have changed Type to “Video”. What else am I missing here? The YouTube video has been made public and I’ve put the embed code in. I don’t want to click on the Total button and be directed to YouTube, I want to click on the button and the video simply opens. If you could let me know how to fix this, that would be great.

Hi,

There is no need to use the extra class and it actually won’t work because it will conflict. Please refer to the lightbox tab – https://cl.ly/isCW – and select Video and make sure the video is in the correct format: http://wpexplorer-themes.com/total/docs/get-embed-urllink-youtube-video/

HI AJ, hope all is well! Forgive me if this was answerred somewhere but how difficult would it be to add a third div for site-header-inner in between site-logo and header aside? It’s a useful piece of real estate. Thanks!

Nope, there shouldn’t be ;)

Thanks AJ – All is good now :) Also, I sent a support ticket regarding a slow page and some responsive title issues – would love you insight when you have a free moment. :)

Great. Yep, I responded earlier today ;)

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