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11528 comments found.


Victorgl Purchased


I want to know if I can customize the contact form 7. I´ve seen it in the Demos with a taste os customize with color, shape, etc, but Contact Form 7 not many options to customize.

Thank you very much.


We’ve started updating our demos in the last couple days because we are releasing version 3.6.0 shortly with a new “Form Shortcode” module with different styles – http://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2016/09/form-styles.png – this will be available very very soon. Please be sure to setup update notifications so you are notified in your WP dashboard when the update is ready – http://wpexplorer-themes.com/total/docs-category/updates/

- AJ


mhenschel Purchased

Hi AJ, I like that you can change the menu cart icon in the customizer. Unfortunately, the icon in the shop buttons remain the original shopping cart icon. Wouldn’t it also be possible to reflect the icon change in those buttons?


Good idea. This is a bit complex but seems necessarily I’ll look into that.


tonycnt Purchased

Thank you for making possible your wonderful theme .

I have purchased on 21/12/2014. I have never used your support, but now I will start my production site and you would do me very happy if you can help with this:

I want to display two different menus, depending on whether a user is logged in or logged out. For this I use this code:

function my_wp_nav_menu_args( $args = ’’ ) { if( is_user_logged_in() ) { $args[‘menu’] = ‘logged-in’; } else { $args[‘menu’] = ‘logged-out’; } return $args; } add_filter( ‘wp_nav_menu_args’, ‘my_wp_nav_menu_args’ );

But this creates the menu at all locations (Main, Alternative Mobile Menu, and Footer), but I only want to apply to the first two (Main, Alternative Mobile Menu).

How can I apply only to these menus and leave the footer as it was?

Thank you in advance. Best regards.


Welcome back ;)

Honestly the easiest is to just use a plugin like this – https://wordpress.org/plugins/nav-menu-roles/ – to show specific links to logged in users or logged out users.

If you want to use child theme code though then you have 2 options:

  • If you want to use the code above then you need to conditionally check for the main menu like this:
if ( 'main_menu' == $args['theme_location']  ) {
   /// your edits here

So it only applies to the main_menu

- AJ


In the documentation is refered to directory ‘Demo’ in Total Sample Data for Importing Theme Options and directory ‘Main-Full’ for Importing The Sample Sliders However both directories do not exist in Total Sample Data we downloaded from github (https://github.com/wpexplorer/total-sample-data). To make it work we need those files. Someone know where to get these files?

Thanks in advance.


Hi Peter,

Are you looking at the old documentation files in the zipped theme? If so, there should be a giant warning to view the live docs because the documentation changes all the time so you may be viewing outdated docs. Can you please see here: http://wpexplorer-themes.com/total/docs/importing-sample-data/

We are also releasing a new update shortly with a built-in demo importer as well – http://wpexplorer-themes.com/total/wp-content/uploads/sites/2/2016/08/demo-importer.png 8-)

Please let me know if you still have any issues or questions about the current import process. The video guide in the link above should really help if you check it out.

- AJ


merloc Purchased

Hi there AJ! Starting another project with your theme :)

I’ve noticed something strange with the “Equal Heights?” feature in the Staff Grid: The “read more” button was not aligned if the title or description does not fit along them… After a while, I work out this: .staff-entry-details .match-height-content { position: relative; min-height: 140px; } .staff-entry-readmore-wrap { position: absolute; bottom: 0; width: 100%; }

This way I can achieve this “Equal Heights” feature, but I can be potentially dangerous, depending of user content…

Did I missed something?


Awesome, thank you for the new purchase!

The equal height function is for the boxed wrapper. So if you for example have a background, like this : https://cl.ly/0L3t323l1g2e

Buttons are tricky because like you mention the only way to position them at the bottom is via an absolute position which isn’t something I can do in the theme. You can do it in a child theme because you know the height of your buttons. If I add an absolute position to the button and a customer changes the size of their buttons they will have issues.

I could, add another equal height function to the title/description but there are issues with this…I could never add any new function to re-order elements on the grid if I want to do that in the future. Also it really makes the javascript less efficient.

I would change your CSS a bit though…Example:

.staff-entry .staff-entry-inner .match-height-content { position: relative; padding-bottom: 60px; }
.staff-entry-readmore-wrap { position: absolute; bottom: 20px; width: 100%; height: 40px; padding: 0; }

You don’t need a minimum height if you just add a bottom padding and set a fixed height on the button. If you see this CSS it leaves a 20px padding between the button and your content no matter how much content is added.

By the way I see in your child theme you removed the bottom margin on all rows with 60px margins. I would recommend maybe instead using a custom class added to the rows where you don’t want a bottom margin such as “remove-column-bottom-margin” so it only targets the rows you want. Just incase you do need the bottom margin at some point.

- AJ


azbarley Purchased

I am using the Total Blog Carousel with 3 columns and normal sorting of descending by date. The latest blog post shows up in the middle of the 3 columns and the oldest post shows up in the left-most column. Is there any way to have the latest post show up on the left (which is really the first column). Thanks!

Are you sure the post is not set to sticky? It should work how you mention by default unless you have a sticky post making it show up first. There is a setting to ignore sticky posts if needed – >https://cl.ly/0I292d250l0o

It was not a sticky post. I did have “Center Item” turned on, so I turned it off and all is good now. Thanks for your support!

Oh! Yes, sorry I forgot about the center item setting, that would do it ;)

Have a great weekend, if you do have any other questions or issues let me know.

- AJ


azbarley Purchased

I am using the Total Navigation Bar Module with a menu that has submenu items, but instead of a drop down for the secondary menu items, the module shows all the items with no hierarchy. Is there any way to have drop downs for this module? Thanks.

This module does not have dropdown support. This is intentional, otherwise I wouldn’t be able to offer all the different color options. What are you trying to do exactly?

You can always use a 3rd party plugin like UberMenu (compatible with Total) to setup custom menus with dropdowns.

Or if this is a menu you are adding for the whole site you can also use theme hooks. Example: http://wpexplorer-themes.com/total/snippets/under-header-menu/ – I have seen some customers insert a navbar module on every page which isn’t very efficient, so if this was the intention I do encourage you take a look at the theme hooks – http://wpexplorer-themes.com/total/docs/action-hooks/ – for adding it dynamically. Just a heads up ;)

- AJ

— ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it otherwise since I spend a lot of time and money supporting and updating the product – thanks!

Thanks for your reply AJ. I will either renew for support or buy another license as soon as possible. You are a hard-working and thorough theme author and you deserve it!

Thanks I appreciate it. You’ve been a great customer, always patient and understanding. So thank you. ;)

Hi I have used this Total theme for a client’s website. They love it. I just updated the Theme and plugins and now even though the site looks correct on the front end. I can’t access Visual composer on the back end or front end. I can see a vis composer button bar on the page but I can’t see any of my vis composer elements. When I click on Classic mode, I can see all of my vis composer elements in code there so I know the content is intact. I don’t know why this is happening.

I’ve tried the following: - Disabling plugins one by one - Making sure all plugins are updated and enabling one by one -Checked visual composer settings and made sure it’s visible to all users on posts, pages… etc. - Cleared the browser cache when disabling / enabling plugins - Don’t know how to delete wp cache as I don’t have any caching plugins right now.

I’m out of ideas and I really need this fixed. I haven’t had any problems at all with the theme since I bought it and now this suddenly happened. Please help.

Hi you are right the VC version is out of date. I’m not sure how that happened. I installed the updated theme and the “updated” VC plugin but the 4.8.1 version is what i have installed. How do i install the current version? I can deactivate the incorrect VC version, but how do you update to the new one? When I upload the 4.1.2 version, it gives me an error. Installing Plugin from uploaded file: js_composer.zip Destination folder already exists. Plugin install failed.

How do i update the plugin safely without losing all the content in my site?

Ok I figured it out. I went and checked the theme again and i saw that I was 1 version behind (weird coz I just updated it this morning). I first deactivated all the bundled plugins, updated the theme and then updated and reactivated the plugins. NOW I have all the correct versions according to the changelog. Phew! I’m glad.

I think that’s the key (as mentioned in the Documentation) DEACTIVATE the plugins first and then update the theme, then update & reactivate the plugins… totally worked much better. Total .ly.