237 comments found.
In the default header “shopping cart” area, it is showing a different currency (Euros vs. USD). Where do I change this?
Hello there,
Thank you for purchasing our theme and for reaching us. The header cart area is a cached area. You can simply clear the cache by adding your product and it will show consistent currency on across the website.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
That worked like a charm! Thanks.
You are welcome 
when will I will be able to get an answer back regarding your faulty Menu Themes? To be honest it is a huge freaking mistake on your side that needs to be fix!!! Yet I have not even receive any reply or even to anyone who’s even trying to fix this issue!
The last time I bought a theme from you the bug wasn’t fix and now another failed theme again!?
Hello there,
Faulty menu themes ? a huge freaking mistake ? not responding to question ? We have responded to your question raised on Monday within 5 hours ( our response time is 1 business day ). We have explained how Wordpress Importer has a bug in importing menu items and have also gave you link to the ticket : https://core.trac.wordpress.org/ticket/36281
You only posted a response to our explanation a few hours back and have already raised a refund request.
1. Our menu items are not faulty. It is WP Importer’s bug in importing menu items when using PHP 7 which can be fixed by a simple one line code.
2. We did not make any mistakes on our side.
3. We had responded to your issues within our promised response time.
Anyways we had already refunded your purchase.
Thanks, Ibrahim
Hello,
How can I view only product of selected category in Ajax search bar ? When I select category and search item, all item of all category appear. I would like to make a search and view result only on category selected
I tried to fugure how in “unicase.enable_live_search” but without success. any clue ?
Thanks
Hi there,
Thank you for reaching us. We cannot able to retrieve category wise in live search however category filter search will work when you submit search.
Thanks, Farook
Thanks farookibrahim, Any clue to redirect user if categories selected is not right for product searched when user submit ?
Hello,
I am using the unicase post carousal and was wondering if there’s a way to show posts from a certain category only?
I would like to have two different carousals, each showing posts from different categories.
Thank you
Hi there,
Thank you for reaching us. This feature is currently not available on theme. We will add it to our next theme update. Thank you once again and I really appreciate your patience.
Thanks, Farook
Hello Farook,
I updated the theme and was very pleased to find you have added the feature i was inquiring about.
I am trying to set the post carousel to present a certain category with no success.
I tried to set the ID or the Category ID with the category name/category URL ID/random numbers and none of the cases had the carousel work on only certain category.
From where should I get the ID or Category ID for a specific category? (could it not be working due to Hebrew characters used?)
Thank you!
Can you please show me your theme demo with dokan plugin. Mainly I am > interested to know > > 1 – Does it show sold by vendor? > 2 – Does your brand taxonomy show on the add products page of dokan? > 3 – Can we show a listing of vendors on home?
Hello Chodhry,
Thank you for your interest in our theme. I’ve activated access to Unicase and Electro trial as well along with Dokan. Please try our theme and let us know if you have any questions.
Thanks, Ibrahim
How can I remove the Footer Contact Information, I don’t want the logo or social networks displayed, I don’t have any social network links inserted but the rss feed icon is still displaying.
Hello there,
Thank you for purchasing our theme and for reaching us. You can remove footer contact information by adding this functions.php code into your child theme’s functions.php : https://gist.github.com/ibndawood/307432f6b63fdd398bcf29f61d778beb
In the above link if you paste the style.css code to Unicase > Custom Code > Custom CSS, then the footer top widgets will expand to 100% from 75% ( we removed the 25% occupied by footer contact ).
Hope this helps.
Thanks, Ibrahim
Hi,
I’m trying to change some of the templates and add fonts in Visual Composer but have no way to do so because I didn’t activate the plugin. I did not purchase a copy of the plugin. Do you supply one for my use as the plugin comes with the theme.
thank you
Hello there,
Thank you for reaching us. You can install Visual Composer from Appearance > Install Plugins > VIsual Composer. It is bundled with the theme. You can also get the js_composer.zip from unicase/assets/plugins/ folder.
Hope this helps.
Thanks, Ibrahim
Good afternoon. I have a problem with the site. I put the store settings that would appear when entering sub-categories and items together. But if we in the category of one or two sub-categories, the sub-pictures and the goods are not displayed correctly.
How to do that would all displayed correctly? https://yadi.sk/i/MM0ngtkm3ErNUMHello there,
Good afternoon to you. This is actually not a bug. The sub-categories and products designed to show next to each other. Do you wish to change it. If yes, can you please explain how you’d like it changed ?
Thanks, Ibrahim
category and subcategory must be separated from each other!
https://yadi.sk/i/YcODu4993ErwofRed marker – subcategory Blue marker – goods
http://www.aflow.ru/product-category/lukovichnye-cvety/and you are now in the template and product categories are peremeshku, they must be separated from each other !!!
The client needs to understand that this category as a commodity
it should be done at the level of html and css but I unfortunately do not understand the code.
Thank you for the clarification. Please give me sometime to get back to you with this suggestion you’ve made.
Hi, tried to custom sale badge in loop and product single page but not work. I have copied sale-flash.php in child theme in right folder… But none work, tried to change directly the file in woocommerce and nothing happen. here is part of code:
How can I custom badge in unicase ?
<?php if ( ! defined( ‘ABSPATH’ ) ) exit; // Exit if accessed directly global $post, $product; if ( ! $product->is_in_stock() ) return; $sale_price = get_post_meta( $product->id, ‘_price’, true); $regular_price = get_post_meta( $product->id, ‘_regular_price’, true); if (empty($regular_price)){ //then this is a variable product $available_variations = $product->get_available_variations(); $variation_id=$available_variations0; $variation= new WC_Product_Variation( $variation_id ); $regular_price = $variation ->regular_price; $sale_price = $variation ->sale_price; } $sale = ceil(( ($regular_price – $sale_price) / $regular_price ) * 100); ?> <?php if ( !empty( $regular_price ) && !empty( $sale_price ) && $regular_price > $sale_price ) : ?> <?php $R=floor((255$sale)/100); $G=floor((255(100-$sale))/100); $bg_style = ‘background:none;background-color: rgb(’ . $R . ’,’ . $G . ’,0);’; ?> <?php echo apply_filters( ‘woocommerce_sale_flash’, ‘ -’ . $sale . ‘% ’, $post, $product ); ?> <?php endif; ?>
Hi There,
I am not sure about this code. You can try some third party plugins to create custom badges.
https://wordpress.org/plugins/yith-woocommerce-badges-management/Thanks, Farook
Hi farookibrahim, No problem for use third party plugin but in my case if I copy sale-flash.php in unicase child theme, and put echo blabla, this not work too… Before buy plugin I need to be sure this work with your theme… ? can you provide a simple code to work with your theme ?
Thanks,
just in case my folder struct of your child theme: https://screencast.com/t/OS6B4a8qqsu
Hi,
We added a filter for ‘woocommerce_sale_flash’. So it may override your code.
Please add below code to child theme’s functions.php file to remove our filter:
function uc_child_loaded() {
remove_filter( 'woocommerce_sale_flash', 'unicase_product_sale_flash', 10 );
}
add_action( 'wp_loaded', 'uc_child_loaded' );
I hope this helps.
Thanks, Farook
Thanks farookibrahim, works fine in loop but not on single product page.
Hello,
Please email to our support with your FTP and WP Admin details and we’ll look into this. Our support email is support@transvelo.freshdesk.com
Thanks, Farook
Sorry actualy site is not in production (localhost) but you can make a simple test… put your code in your demo template and test it. you find the same problem, I have tested on fresh wp and woocommerce with unicase.
Founded: //remove_action( ‘woocommerce_before_single_product_summary’, ‘woocommerce_show_product_sale_flash’, 10 );
same as loop
Hi, I forgot to change the woocommerce pages. I still have woocommerce-pages as the parent of cart, my account, checkout etc. Whats the best way to change this so there are no pages to a parent page?
its like this at the moment. www.mysite.com/woocommerce-pages/checkout
Hello there,
Thank you for purchasing our theme and for reaching us. You can simply remove the parent page for all the child pages. It should work.
Hope this helps. Let us know if you need further help.
Thanks, Ibrahim
I am considering purchase of your theme for woocommerce, but have an important question: Does your megamenu system allow for multiple levels? Example: in your demo you have SHOP > then LEVEL 1 menu (with titles and links). Does it allow for a LEVEL 2, i.e. another fly out menu? If so please show me a link where I can see this in action to ensure its what we need. If unsure, let me know and I can clarify further.
Hello there,
Thank you for your interest in our theme. We added support for multi-level dropdown in our latest version. Here is the changelog : http://transvelo.github.io/unicase/changelog.txt
Hope this clarifies. If you’d like to try the theme before purchase please email our support and we’ll setup the trial for you.
Thanks, Ibrahim
I want to update the sidemenu bar from where can I do this ?
Also the products filter not working fine
Hello there,
Thank you for purchasing our theme and for reaching us. The product filters will work only on shop and product archive pages. It will not work on single product pages. You can read about it here : https://docs.woocommerce.com/document/woocommerce-widgets/#layered-navigation-widget
To edit the sidebar you can add your own widgets to Appearance > Widgets. If there are no widgets, then it means it is loading the default widgets. You can add your own widgets and configure it. We have documented it here : http://transvelo.github.io/docs/unicase/setup/home_v1.html#page-sidebar
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
I want to update the sidemenu bar from where can I do this ?
Also the products filter not working fine
Hello there,
Thank you for purchasing our theme and for reaching us. The product filters will work only on shop and product archive pages. It will not work on single product pages. You can read about it here : https://docs.woocommerce.com/document/woocommerce-widgets/#layered-navigation-widget
To edit the sidebar you can add your own widgets to Appearance > Widgets. If there are no widgets, then it means it is loading the default widgets. You can add your own widgets and configure it. We have documented it here : http://transvelo.github.io/docs/unicase/setup/home_v1.html#page-sidebar
Hope this helps. Let us know if you have any other questions.
Thanks, Ibrahim
I just bought this Dokan Pro and am looking for a 100% match this theme with this Plugin, I would like to be sure before buying that your theme is match this with dokan pro. you can also contact me to my mail estatemare@gmail.com
Hello there,
Thank you for your interest in our theme. My sincere apologies for not getting back to you earlier. We just got back after being out of office last week.
We do not have access to Dokan Pro plugin so we cannot guarantee if it is 100% compatible. However we do have 100% compatibility with Dokan lite available in WP repository. If you’d like to trial the theme with Dokan lite before purchase please do email our support and we’ll set it up for you.
Let us know if you have any other questions.
Thanks, Ibrahim
I just bought this Dokan Pro and am looking for a 100% match this theme with this Plugin, I would like to be sure before buying that your theme is match this with dokan pro. you can also contact me to my mail estatemare@gmail.com
Hello there,
Thank you for your interest in our theme. My sincere apologies for not getting back to you earlier. We just got back after being out of office last week.
We do not have access to Dokan Pro plugin so we cannot guarantee if it is 100% compatible. However we do have 100% compatibility with Dokan lite available in WP repository. If you’d like to trial the theme with Dokan lite before purchase please do email our support and we’ll set it up for you.
Let us know if you have any other questions.
Thanks, Ibrahim
Hello there, it is seriously important. I’m having problems with visual composer. I have installed the latest version of the theme and the latest version of the plugin, but it is for me impossible to edit page with visual composer. The website which I’m working at is www.dittatutullioparisella.com. Can you help me?
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please email our support with your issue ? Why is it impossible ? Can you please explain ?
Thanks, Ibrahim
Sure, I will open a ticket as soon as I can. Is it impossible because everything stop to work. The page itself been totally blocked, it crash.
Hello there,
I appreciate you pointing out.This is WooCommerce’s theme’s support. The link you’ve posted is not a WooCommerce theme. I will pass this info to the HTML team.
Thanks, Ibrahim
Before buying, I do not need to sell or show prices only quotes requested by customers and use if necessary plugin request a quote. Would that work for that? Thanks.
Hello there,
Thank you for purchasing our theme and for reaching us. There is a catalog mode that allows you to turn off “Add to Cart” feature but there is no in-built feature for “Request Quote”. However you can still use an external plugin to achieve this feature.
Let us know if you have any other questions related to the theme.
Thanks, Ibrahim
Is there an update for WP 4.7?
Hello Brian,
My sincere apologies for not responding earlier as our entire city was shut down since Sunday owing to a cyclone alert.
We are working on our next Unicase update. Hopefully we upload it this week.
Thank you once again and I really appreciate your patience.
Regards, Ibrahim
how to move the sidebar menu (vertical menu) above the content for mobile?
Hello there,
Thank you for purchasing our theme and for reaching us. Apologies for not getting back to you earlier. Unfortunately it is not possible to move the vertical menu above the content in mobile.
Hope this clarifies. Let us know if you have any other questions.
Thanks, Ibrahim
