156 comments found.
Hi, I am trying to make a galley page and non of the VC or WP plug is able to display any pictures. Can you help please?
Hi. Please use support forum http://support.templines.com/ . Thanks
Hi. You don’t have any gallery related help in your documentation.
I am tried using media grids and image gallery in VC but it wont display any picture.
Please help.
Can you please use support forum ? http://support.templines.com/ . Thanks
Hello there
I’m trying to visualise the Portfolio section http://newwebsite.epicmalta.com/e-crew on mobile devices. They do appear, however they do not link to the designated portfolio page. On desktop devices and tablets it works just fine however. Also I wish to change the Portfolio category (Main) from “All services” to “All staff”.
Hi. Please use our support forum and we will help you . Thanks
Hey, On home page there is a product slider in that slider the magnify glass button is not working, also in bulk product page the grid and list view is not working shows following error $.cookie is not a function and in woocommerce system status page there are outdated template has been showing. can you please assist us with this. ASAP.
Hi. Please use support forum http://support.templines.com/ but first please read documentation and check recomended php configure http://support.templines.com/knowledge-base/recommended-php-configuration-limits/ Thanks
Hi there, your support forum is too complicated for me and I am stuck on the community forum page unable to find what I need to select can you please assist me here, please and I already go through all the documentations that you provided I am just facing two issues and rest is working fine.
Hi
Please login this http://support.templines.com/wp-login.php
Xsport support forum http://support.templines.com/forums/forum/xtreme-sports-wordpress-club-theme/
Please check this
How to create an account and use our support forum http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/
Thanks
Guys, I am not able to find my theme section in your forums. Can you please help me? I already did this step and not able to find the Xsports Theme Forum there so please give me a URL that points to the theme forum.
All is well ?
search box up on the header that says filter by with the dropdown only searches for posts, unless selected for a category. Is it possible to change it to search by products as the default?
Hi. Please use our support forum and we will help you . Thanks
any RTL support for this theme ?
How do i remove the Postcode validation at checkout. Some customers in ireland are unsure of postcodes so i want the sale to go through even postcode maybe incorrect.
Website stops order going through because postcode is not correct. I need to relax this slightly to insure i do not lose sales
Hi. Please woocommerce documentation https://woocommerce.com/products/postcodeaddress-validation/ Thanks
Hi I do not want to validate the postcode at all. I just want the user to enter their post code and then check out hassle free. If the customer enters the wrong postcode they should still be able to check out hassle free. So i do not any postcode validation in place. How do i remove the current postcode validation on the website. So the incorrect postcode will not prevent customer from checking out.
Dear customer please extend the support period and use our support forum for your questions . Also I’m not sure that we can provide you changes for woocommerce module default capabilities, I recommend to contact the developer woocommerce and to consult for your question . Thanks
Hi there, really nice theme you have, the only problem that I can’t make the icons work – neither flaticons, neither the featured ones. What should I do to let me see and use them?
Hi. Please use support forum and follow the instructions http://support.templines.com/knowledge-base/icon-loader/ and Thanks
Thanks, I’ll try this, but this plugin is missing and I can’t find it in the plugin directory.
Please create request in our support system and we will install it for you . Thanks
Hi. Updated. Please check. Thanks
Thanks so much, can you let me know what files you changed? this is on a live site and I don’t want to override anything from the live site, i just want to apply the fix.
Please use changelog http://take.ms/Xbxyv Thanks
I checked the change log and i can’t see anything related to search, I also did a dif check and can’t see any related files being updated. Can you let me know where get_template_part( ‘loop’, ‘search’ ); is stored and ill fix it myself?
Please use support forum . Thanks
I don’t have access to the support forums because my support has run out for this item, however it was broken when i got it. Can you please email me on alex@surgemedia.com.au.
Please update header.php Thanks
Hi, your theme it is compatible with 4.6 version wordpress ?
Hi. Yes. Thanks
hi
have a problem for connexion login on support.templines.com, no password recognized
I’m on wordpress 4.6 and I do not have the Visual Composer editor in the Static Blocks
it’s ok
I had not understood the need to select custom post types
Thanks for your support !!!
Please try to do it http://support.templines.com/knowledge-base/visual-composer-is-not-working/
it’s ok but the code from the footer on footer 1 or 2 .txt, does not work
please use the support forum http://support.templines.com/
yes I would like it ! but you can not open the account, the password generated are refused
Please write me your e-mail
Please check email
thanks, it’s good
When the site is resized there is no mobile menu, also the main slider is un-useable with the mobile. Do you have a fix for that?
Dear Customer,
First please make sure that you use the latest version Second, please use the support forum http://support.templines.com/
Thanks
How easy is it to import demo data so I could start with something very close to how the demo looks and functions?
Hi.
Very easy but please check recommended php configure
http://support.templines.com/knowledge-base/recommended-php-configuration-limits/We also provide assistance with the installation on support forum
Thanks
I do not get the option to allow visual composer in the static blocks, any ideas?
Hi. Please check http://support.templines.com/knowledge-base/visual-composer-is-not-working/ Thanks
Great thank you!
You are welcome
Hi, The theme is beautiful, but I wonder if they intend to keep it. I ask, because information on ThemeForest are outdated, and the site of you http://pix-theme.org this a bug. I ask this because I want to buy the project, but want to know if I can rest assured, as updates wordpress, and woocommerce.
Hi. pix-theme this is a demo domain and it is not a bug , our main site http://templines.com/ Thanks
Hello Theme developer, can we add a setting for the columns to display that can be set differently between the mobile and desktop versions, and a setting to display grid or list that can also be set differently between the mobile and desktop versions.
Hi, i accidently deleted the contact form on the contact page. Simply creating a new contact form screws the formatting. Is there a setting to set a new contact form to the original one?
Hi. Please try check documentation http://take.ms/nGnGu Thanks
Hello,
I am interested in your plugin. It looks really nice.
I was wondering if I can add logo on the main menu and sticky menu.
Thanks!
Hi. It is Theme not Plugin . Yes you can add logo . Thanks
Sorry I meant theme. 
No problem . Thanks
Hi, I bought the theme but I don’t see how I can add the logo on the main menu.
Please use support forum http://support.templines.com/ Thanks
I am considering purchasing this theme and i was wondering if the frequent Appearance issue has been resolved? Also what type of calendar plugin do you use or is it tied specifically to this theme?
Hi. Appearance issue ? Please try be more specific in your question . https://theeventscalendar.com/ Thanks
Hello, i would like to auto play the Brands logos displaying in this template without the manual clicking , can you please tell me, how to do that.
Hi. Please use support forum http://support.templines.com/ Thanks
Hello, i would like to buy this template, may i know whether the “Deluxe” plan in godaddy (https://hk.godaddy.com/en/hosting/web-hosting) can support all the demo content in this template?
Hi . Please check Recommended PHP Configuration Limits http://support.templines.com/knowledge-base/recommended-php-configuration-limits/ Thanks for your interest with our work
hello, thank you for your fast reply and the information. As i buy are template here and my developer told me that even changing the parameter of php.ini may not help it. The godaddy hosting will still block him and screen show” max_execution_time 300 memory_limit 256M max_input_time 300”...
So this time i want to ask whether this template is workable on godaddy or not. Thank you
Hi. It will be normal for site work . Thanks
how about the demo content? will they work as well? if they work i will purchase it right now~
Hi yes demo xml included . Thanks
HOW CAN I IMPORT THE DEMO CONTENT IN THE WEB SITE? I DIDNT SEE ANY DEMO CONTENT MATERIAL IN THE PARKAGE
TRY OPEN FOLDER DEMOCONTENT Thanks
can i ask and pay you to help installation? i dont trust the guy assigned by envato…
Hi. Yes please use support forum http://support.templines.com/ Thanks