191 comments found.
Hello,
The import demo of the site does not work. Can you help me? On the support I do not know how to open a ticket or have help.
Thank you
Hello! Please send the website access to support[at]gt3.zendesk.com. We will check whats wrong
No puedo instalar el tema me da este error. ¿Seguro que quieres hacer esto?
Por favor, inténtalo de nuevo.
Hello!
Please get back to us in English. Thanks
Hi,
the visual compowser isnt working! I reinstalled it again and again but when i open a site visual composer doesnt appear. :/
Hello! It’s impossible. Please provide your site credentials, we will check it. You can send them via a contact form on our tf profile page. Thanks
Can not find the PSD file.
Hello! TF stats shows that you did not purchase that item.
Hi nice theme!
I want to use the theme for an property / agency. Just to show what they do, who, where…is a regular license enough?
Is it easy to change typography and colors of the icons?
cheers
Hello! 1. Sure, the standard license is OK. 2. Sure, you can change the icons color.
Hey there,
nice to see, you updated the template. Could you publish a short changelog? 
Btw: The sticky menu is not working on mobile phones and the “call me back” button on the right is on mobile also not visible. Would be nice, if you could fix this. If the callback button is no bug on mobiles, can you add a option to activat/deactivate it?
Best regards, keep up the good work!
PS: Sadly I bought your template a little bit too early for 39dollars. 
But it’s worth it!
Hello!
First, thanks for your kind words, its a limited time offer we will increase the price 
At the moment we do not have any reported issues, you have the actual version.
Regarding “call me back” widget, its not a bug, we hide it on mobile because there is no space to place it. Do you have any idea where it can be displayed? Thanks
btw, if you have a minute, could you please rate our theme, you help is much appreciated in this task
Thanks in advance.
Hi there my theme does not have the next integration -> To import the demo content, please go to Theme Options => Demo Importer. Use the “Import Demo” button to upload the content. The percentage strip will display the Import Process.
I cant import the demo theme, i see there is a folder called “Vc_templates” do i need to put in any special place ?
to be clear The “Import” demo button just dont exist in my theme 
Hello! It’s impossible. Did you follow the steps in the documentation? You had to install core plugin
Yes the core plugin is already installed, what should i do ?
Please provide your wp-admin details and we will take a look. You can send them via a contact form on our TF profile page https://themeforest.net/user/gt3themes
WordPress 4.7.2 When importing demo hangs and does not import data
Can you help?
Hello! Its impossible, the theme is fully compatible with 4.7.2 Please provide your site credentials using the contact form on our TF profile page.
send
Please, help
Hello! Please don’t duplicate the post. Our support staff will reply on your request asap.
ok. Thanks
We will do all the best to help you)
Everything works. Great theme. Thank you
Thanks for choosing our product
Hi there, nice template! Pre sale questions: 1) Do you still support and update your template? 2) Is it possible to insert download and upload buttons to contact widgets and forms in order to download and upload formulars? 3) Is it possible to disable the Animation (moving bar) in navigatiuon menu?
Best regards
Hello! Thanks for the interest in our theme. 1. Sure, we do support all our themes, they are all compatible with the latest WP. 2. Please be more specific, what contact widget are you referring to? 3. Do you mean to disable sticky menu? Thanks
Regarding 2) I mean this contact form widget on home page. http://fs5.directupload.net/images/170223/qwrl492o.png I need a upload button in this contact form and in the contact form of contact page. Regarding 3) I mean this Animation http://imgur.com/a/yyUAW regards
2. Yes, it is possible, we use Contact form 7 plugin, you can check this https://contactform7.com/file-uploading-and-attachment/ 3. Yes, its possible to hide it. Thanks
That sounds good! How do I configure the website on your template? Via own pagebuilder/Options Panel or just via Visual Composer plugin? I would prefer an own solution over VC. And is there a public link to see your documentation before I buy your template? Thanks!
We use VC in this theme + theme options panel. You can watch the videos here https://www.youtube.com/playlist?list=PLjzPsBewXSSP_ZJoQ_ENCjDxB8Ip0yyHO
Thank you for fast reply. I really like your template and backend. Do you offer customization service? And what are your conditions. Best regards
Yes, we do provide the customization service. The price depends on the complexity, if you provide the list of the changes you would like to make, we will get back to you with the quote. Thanks
how i can change this data in header
800.567.1234 info@company.com
Hello! Please go to Theme options=> General=> Header=> Builder http://prntscr.com/ebw3v8 The theme package contains documentation, please read more info there about all theme options.
i make all this
but the data didnt changed
and when i make it off it also appear !
i dont know why i cant control it !!!!!!!
Please send the accesses to support[at]gt3.zendesk.com. We will check whats wrong.
check your e-mail
The e-mail is empty. Please replace [at] with the @
IAM SURE I SEND IT TO YOUR MAIL !
support @ gt3.zendesk.com
Please don’t worry. We will assist you anyway. Maybe there is delay with the emails on mail service.
Fazendo o download do pacote de instalação de http://dfoli.com.br/wp-content/themes/wizelaw/core/tgm/plugins/gt3-wize-law-core.zip…
Error !
Hello! Can you please be more specific? This is not error message, it states that downloading plugin from the indicated path.
Congratulations! Awesome theme! GLWS
can i add woocomerce to this? i need a method of accepting payments. Thanks.
Hello! The plugin isn’t integrated with the theme. But we will take into consideration to integrate it..
Question before I buy: will I be able to use a video as background for the header?
Hello! Do you mean video for this area http://prntscr.com/e5ygyo ?
Hello! Sure, you can do that. We use Revolution slider which supports video.
Yes, I’d like to do an intro there. Thank you for a fast response.
That’s what you can do with the Revolution slider which is included in the pack. Thanks
Awesome theme! Good luck with sales
Hello how to add a column footer partners?thnks
Hello! The TF stats displays info that you didn’t purchase the theme. The partners can’t be added the the footer area. This is GT3 Page Builder module. The footer area displays only widgets.
whether it can use the Plugin partners footer area? thnks
What plugin do you mean? Please indicate the plugin.
I don’t see any info about widgets in footer. How do you plan to add it to the footer are? If you will explain I can try it to test on our end.
I mean, if I have to buy legal services wordpress themes, templates can be added if the partner area partner? thank you
Sorry but I am little bit confused. Please provide more info. The theme has built-in section Partners http://prntscr.com/e30suu You can add any content you want to the area and display it with the help of Partners module on pages http://prntscr.com/e30t9t Here is the way how it displays content on frontend http://prntscr.com/e30thp You can decide what and where to display the info.
This is what I mean, because the demo there is no partner in the law area service wordpress theme
The module can be placed on any page you need.
okay i understand, thanks
ohiya if I had bought the service law service wordpress template, if I could change the name of the credit footer? thank you
If you mean copyright, it can be changed.
okey thanks
Hello Very good form Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello! We will add it in the next update.
Hi, really love the design, just wanna ask if the theme could integrate with wp newsletter system plugin? Thank you!
Hello! We use Mailchimp List Subscribe Form plugin. It works well. Can you please indicate the plugin you plan to use?
Hi, trying to setup on local server, can’t be installed, tried copy and paste but home page can’t show properly. Please help
What can’t you install? Do you mean import the demo content? Please be more specific.
When I uploaded the theme in wp, it says: Are you sure you want to do this? Please try again. I’ve deleted all the plugins. I’m using php 7.0.9+mysql5.5.49+apache 2.2.31, wp 4.7.2
Please try to add the theme files manually directly to the wp-content/themes folder.
I did. But the home page can’t show menu properly, with other pages i get: revolution Slider error: slider with alias home-02 not found…... i could attach you the screen saved image if you’d like
Please send the wp-admin and ftp accesses to support[at]gt3.zendesk.com Our support staff will help you to setup the theme.
Congratulations! Very Nice Work, GLWS
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