129 comments found.
Question before you buy! Hi, I’ve been looking at demo your Site, and I saw that your play while browsing other pages, it takes a little stop and then return. He comes back at the point that stopped it is good, problem is that he stops playing when he changes pages. Why does this stop?
2- Is your theme Ajax ?? 3- Is it compatible with visual compositor ??
Hi.
Thank you for contacting us.
1. As you see, when pausing the music and open another page. It will not save the time when you playing on the previous. It just can save the time when you still playing the music. Maybe it is a bug or that is our purpose. Let’s us check it again.
2. Sorry, what did you mean ajax page loading or what?
3. Yes, our theme compatible with WPBakery Page Builder.
Thank you.
NooTheme.
Hi,
I just purchased the theme and when trying to install through WordPress I’m getting an error that says:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Can you tell me why this is happening and how to fix it? I’m just adding the theme through the upload theme button on Wp-admin.
Thanks
Hi.
Thank you for contacting us.
Please extract the file download from the Envato. You will see the theme file to install, not upload the zip package from Envato to install as the theme.
Please try it again.
Thank you.
NooTheme.
Let me try this, thanks.
okay, let us know again if you still need the help.
Thanks.
NooTheme.
Cheers WeMusic
I have the same issue that after the latest update my events do not show correctly. The homepage shows albums and the events page shows blog news.
I tried the cathegories thing (which was unnecassary until now as we are one band playing shows) and that helped to show the events. But now past events are shown in the upcoming section and in a wild order.
I do not know what happened with the update. I thing you messed something up with the filtering.
All the best
Hi.
Thank you for contacting us.
Let us check our theme again. Maybe have something change and we forgot to change it.
Please wait the update version if we found the issue.
Thanks.
NooTheme.
That is a refreshingly honest reply.
Not helpful but honest. 
Yes, we will check and update it soon.
Thanks.
Good morning ago I bought you a template for the web clubjazzmil.com and we have it updated always. The problem we have is that when we filter events the news comes out … We have not touched anything weird, if it’s our fault we’ll buy the support so you can check everything out, thanks …
Hi.
Thank you for contacting us.
Can you give us some image or link have the issue? We can’t found the filter events on your site.
We will help you check it again after have to know the issue.
Thank you.
NooTheme.
appear the news sorry
Hi.
Please check the shortcode config again. On the Categories Events, please select the event want to show, not select All and try it again.
Thank you.
NooTheme.
I have the filter well, the problem is that the events do not appear. appear are the news.
Hi.
Please give us your site admin. We will help you check the config again.
Thanks.
tell me an email and I’ll send you the accesses because all this is public and everyone can see it
tell me an email and I send you all the information
okay, please sending the info to our contact@nootheme.com email.
Thanks.
good morning, send email the day 05/17/2018 8:57. the errors of the web remain the same
Hi again. Sorry for the late response.
We have found the email and checked your site.
Yes, the issue from the Noo Event List shortcode, when you select he all category, it will get the blog content. We have selected your shortcode category again. Now it working.
We will update the issue soon.
Please check your site again.
Thank you.
NooTheme.
thks u!!!!
Okay, if still have any issue, please let us know again.
Thank you.
NooTheme.
i would like to know if i can sell music there, aftert people purchase it download automatically, also manager singers Thank you
Hi.
Thank you for contacting us.
As I see, you can add the iTune, Amazon … to sell your music as this https://prnt.sc/jfw5pf
You also can manage Artist as this https://prnt.sc/jfw6ki
Thank you.
NooTheme.
Hi, I’m considering this theme. Are plugins like slider revolution & Visual composer activated without annoying limitations or not? I just bought a 60$ theme where I couldn’t even enable standard addons in slider revolution and I constantly get messages that I need to activate plugins..
PS: http://wp.nootheme.com/wemusic/contact-us/ (note the ‘[wpcf7_event]’ above the form.
Best regards.
And is the audio playback continues during page navigation/changes or will it interrupt when I change pages? It skips in your demo, but that might also be slow demo server.
Hi.
Thank you for contacting us.
#1. With our theme purchase, you will have the latest version of all premium plugin ( Visual Composer, Revolution Slider ).
#2. With contact page, we will check it again.
#3. With audio playback, you can turn off this playlist via our config. And it will continue during page changes. You can check via our demo.
Thank you.
NooTheme.
I need only the update for the WPBakery Visual Composer … Can u send it me please? thx
I found it in the download .. thx
Thank you for feedback us.
Happy new year.
NooTheme.
hi
do you have an audio player integrated ? do you have persistent audio playback that works across pages navigation ?
Hi.
Thank you for contacting us.
We have the audio player at the bottom of the page, it will play across to all your page. https://prnt.sc/hg5gsc
If still have another question, please let us know again.
Thank you.
NooTheme.
Hi,
I already paid the support but I can’t use the forum at nootheme.com
I need your help as soon as you can please! Thanks…
f/..
Hi.
Thank you for contacting us.
We have checked our forum and old submit have expired. It has the issue with validating new support. Maybe have an issue with Envato server.
Can you contact us via contact@nootheme.com email? We will help you check that issue again.
Thank you.
NooTheme.
Where is the paralax countdown home slider with the mouse interactive lines?
Ignore that request. But is there any way the countdown interactive paralax part can make the bg photo responsive to size
Thank you for contacting us.
Because the parallax effect set the background-attachment is a fixed attribute. You can disable the parallax on the mobile screen by add the CSS disable this attribute.
https://prnt.sc/gvfrvm
Please check it again.
Thank you.
NooTheme.
Thanks for the fix my friend!
Thanks 
Hello I am looking to buy this theme but before purchase would like to know inquire regarding its compatibility with WordPress hosting . Is this theme fully functional with WordPress hosting.
Hi.
Thank you for contacting us.
Don’t worry about that, our theme compatible with all the hosting. But you should check the hosting PHP, MySQL version to make everything works fine. You will have fully functional when installing our theme, plugin and the dummy data.
Thank you.
I have bought a Business plan from WordPress.So Particularly I am concerned about it will the theme be working with WordPress hosting .as I bought a theme earlier also from Themeforest but it was not compatible with specially WordPress hosting .
Hi Again.
You can try our theme on your hosting if have any issue, we will help you check it again. If not happy with our theme, we can refund money for you.
What is different between WordPress hosting with our hosting? linode.com
Thank you.
NooTheme.
Hi! I just purchased your theme and trying to set up on the homepage to show past events but i cant … only events with a future date are showing..Can you help me with this?
Hi.
Thank you for contacting us.
Can you submit a ticket on our support site https://nootheme.com/forums/forum/wemusic-wordpress/? and give us your site info, we will help you install and setup your site as our demo soon.
Thank you.
NooTheme.
Hi,
I have pre-sale questions for my existing website. - What is the server/hardware prerequisite requirement? - Am I able to hide countdown timer from the home page slider if there is no up coming event (manual/automation no issue)? - Can I don’t import any demo data rather pages, menu and widgets not to mess up my own data or do you have step by step guide to create from scratch? - Can I easily change the “red” color from the theme? - In case of installation issue, would you be able to guide me without requesting admin/root,ftp access?
Thank you.
Hi.
Thank you for contacting us.
#1. We use the shortcode to show the countdown slider. If you don’t need countdown, you can use revolution slider to create a slider as you want.
#2. Our demo content will not remove your content. You can install and setup the site on localhost to check first, then copy to your site as you want.
#3. Yes, this is primary color and we have the option to change it.
#4. We not sure about that, if the bug to difficult, we need to require account to check bug.
Thank you.
NooTheme.
dear sir
i want to buy this theme but i want to ask if you can add music and just download not buy just i want download free for all
Hi.
Thank you for contacting us.
Yes, you can enable the download link for the song in the album. We have an option to choose it as this http://prntscr.com/fiiwco.
Thank you.
NooTheme.
I am planning to purchase this theme. I would like to know the contents of Visual composer elements.
Hi.
Thank you for contacting us.
What do you want with Visual Composer? Can you tell me more about that? Our theme included that plugin in our package when installing that theme.
Thank you.
NooTheme.
Thank you for your reply. What kind of contents of Visual Composer is included? I think there is a slider or a blog list, but I want to know its list.
Thank you for contacting us.
When you install our theme, plugin and import the dummy data content, you will have the site layout as our demo site.
Thanks.
NooTheme.
Hi. I bought it. But There is a problem with installation of Rebvolution Slider and Visual Composer. Please check my topics. https://nootheme.com/forums/topic/visual-composer-and-revolution-slider-not-working-2/
Hi.
Thank you for choosing our product.
We have checked your site and found the issue with PHP setting. Please increase your PHP setting first to make this plugin work well http://prntscr.com/f9in2p. After change that, please feedback us again. We will help you install that plugins.
Thank you.
NooTheme.
Hi! I did! Please install them!
Regards, Norio Nakamura
Hi.
Please check your site again.
We have installed that plugins on your site.
Thank you.
NooTheme.
Hello,
I would like to notify this issue: https://theeventscalendar.com/support/forums/topic/fatal-error-after-event-ticket-plus-update-4-4-6-if-woocommerce-is-disabled/
The report is part English, part Spanish, if needed I can help. This issue has been fixed on our site but I think that it could occur to any other website.
Thanks
Hi.
Thank you for contacting us.
Yes, can you give us the solution to fix that issue via our email contact@nootheme.com? We will update our theme and plugin to check that issue again.
Thank you again.
NooTheme.
Done, thanks.
Thanks.
Do you plan to release an update to support WooCommerce 3.x?
Thank you for feedback us.
Yes, we will update this theme to fix the issue with Woo 3.0 in today.
Thank you.
NooTheme.
Thanks, I applied the update, there is the following error in my error log, looks like you missed something in the update:
The The “add_to_cart_fragments” hook uses out of date data structures and function is deprecated since version 3.0.1. Replace with woocommerce_add_to_cart_fragments.
Thank you for feedback us. We will check it again.
NooTheme.
Hi, i am very interested in yor template the only thing i want to ask is if i can add a stream connection to your audio player? and if i can show some previous-history tracks that i have played before through yr player excuse my english please im waiting for yr reply
Hi.
Thank you for interested in my theme.
With auto player footer, we just support get content from our album collection. With album collection, you can connect with SoundCloud.
Regards.
NooTheme.
Hi there,
Great theme. I have a few questions though:
1) I have removed the player and now I have a blank space at the bottom at the footer. How can I remove this space?
2) I have a same little space between the slider on the homepage and the first block. How to remove it?
3) How can I remove the grey effect on the blog?
4) Where can I change the string ‘continue reading’ at the homepage?
Once again, great theme! Thanks in advance.
Kind greetings, Jeroen
Hi,
Thanks for choosing Nootheme product!
Question 1: Please go to Customizer/Custom code/Custom CSS and add code below
body {
padding-bottom: 0;
}
Question 2: Please send me a link to your site. I will check for you
Question 3: Please go to Customizer/Custom code/Custom CSS and add code below
.content-featured .content-thumb img {
-webkit-filter: grayscale(0);
filter: grayscale(0);
}
Question 4: You can modify that word by using languages file and Poedit software:
http://support.nootheme.com/knowledge-base/poedit-an-efficient-tool-used-to-translate-or-modify-items-of-a-site/Best regards,
Junnie
Dear Junnie,
Thanks for your quick reply. The CSS codes worked out Thanks!
I am having a ‘coming soon’ plugin active right now, so can’t show it you for the moment. I will send another message when I remove that plugin so you can check it out.
Thanks again for the fast reply
Cheers, Jeroen
Hi,
Wish you a nice day.
You’re welcome. Please contact us if you have another issues
Best regards,
Junnie
Hi Junnie,
Thank your for your help so far. I have sent you an e-mail to your e-mail account which I read above for the remaining question.
Kind greetings, Jeroen
Hi,
Wish you a nice day.
I have answered your e-mail questions.
Please check.
Best regards,
Junnie
Thank you! Everything worked out 5 stars 
Hello – I have purchased your theme. I am having trouble with the events section. When I view on mobile, the event image doesnt show up. What size does the image need to be to be viewed in mobile? Or what are the settings I need to use. I would like it to look like your demo site: http://wp.nootheme.com/wemusic/events/
Hi,
Thanks for contacting us.
Please post your question on our forum. We will check for you soon
https://nootheme.com/forums/forum/wemusic-wordpress/Best regards,
Junnie
