6153 comments found.
my post . i give reaction,but always show This post has no reaction.
i wan’t see reaction on here . http://imgur.com/a/04I3F but not show
Hi there,
Please note that reactions system isn’t just just set of specific categories you need to check manually, it’s working automatically and generate reactions for posts in result of voting. By default if post have 3 vote of some reaction that reaction applies on the post, you can change configuration in customiser->post reactions system.
Thanks.
Dear Team, My web Site blocked by the hosting company again for second time because of numerous spam mail sending. This happened before and after activate google recaptcha controls on the web site. There must be another reason for security flaw.
Hi there,
We replied to your ticket and provided appropriate directions for preventing spam on your website. Theme doesn’t have security flaw and Google Recaptcha fully protects forms against spam.
Thanks.
Hi Team, thanks for the reply. Firstly I want to say sorry blame you for this issue, i was under stress. As you told, it happens on buddypress (without captcha) registration page. We really like your theme and support. Kindly pay more attention to these kind important issues and inform your clients on your documentation to prevent this because we don’t have experience as you. Thanks.
Hello px-lab
please respond to my ticket no:1044991
i sent you ticket before 2 days.you didnot respond till now..
regarding,issue with zombify plugin it’s showing options under the footer.
and two more…
1).when i change font in customizer,its not changing in mobile version.how to change it in mobile version?
2).can i use thumb symbols instead of arrows in rank list post?
Hi there,
We replied to your ticket. Sorry for the delay.
Thanks.
the logo doesn’t seem to work. also is it possible to display full length post on the homepage?
please look at your emails guys.
Guys. Please look at your emails and help desk! Thank You 
Buddypress items not appear in menu section. i dont create profile menu. how i do it?
Hi there,
You need to create profile , here are instructions http://boombox.px-lab.com/docs/#plugins . For further support please us our support portal https://pxlab.ticksy.com .
Thanks.
when editing menu, cpu usage increased
also, autocrape featured image from youtube video thumbnail not working
Hi there,
Editing wp menu in admin side always is heavy, just because of the way it’s working there.
We checked and autograb is working fine, please open a ticket with some details and example https://pxlab.ticksy.com/, if you still have that problem – our team will take a look.
Thanks.
does this theme has RTL file ? ( right to left ) . can you add this option to make theme right to left for persian and arabic languages . . . i waite your answer
Hi there,
Yes, Boombox is fully RTL compatible, even frontend uploader part.
Thanks!
Presale questions:
1: Can you rename the Buzz badges such as LOL, Cute, Fail, etc? 2: Can i see the Buddypress integration demo?
Hi there,
1. Sure.
2. Buddypress is installed on all demos, and you can use public demo/demo access here http://zombify.px-lab.com/ .
Thanks.
Hi guys,
I have opened a ticket and was wondering what’s the turnaround time on them?
Basically my BuddyPress notifications or confirmation emails don’t work…I simply can’t understand what could be causing this.
Should I delete and reinstall everything?
Hi there,
We received your ticket, our technical team will get back to you tomorrow.
Thanks.
Hi guys,
It’s been almost a week now yet still no reply? Can Anyone please get back to me?!
Thanks.
Hi there,
Just replied to your ticket, sorry for the delay.
Thanks.
is there any plan to make different post style? like full width, image on top, gallery on top, video on top, etc.. something like this? https://boomnews.magazine-themes.net/2016/07/06/terms-of-her-size-or-shape-has-ever-worked-with-so-that-is-really-intimidating/ it would be great if u can make it..
Hi there,
Yes we have such plans, but it’s difficult to say any ETA now, as we’re working on the updates currently.
Thanks.
Please where can I reduce the spacing between the Widget Title and the content? Also, I need to place a styling line at the bottom of the Widget Title
Hi there,
Please open a ticket https://pxlab.ticksy.com/, our team will review and try to assist.
Thanks!
How can I add reaction to sidebar and make it float? That might help user’s actually giving some reaction instead of going to the end of point.
Hi,
There is no such option yet, but we’ll consider adding it.
Thanks.
Thank you for adding open & ranked list, a vital and expected feature!
But: WpQuads + Open List = Conflict
With WpQuads activated you can’t add an element to an open list (normal add, not with edit list).
You can add an element only if you first click on “embed” and then on “upload” or by deactivating WpQuads.
Hi there,
Yes, we’re fixing it – new update should be released today.
Thanks.
Thank you for confirming. Have a great day!
You’re welcome. Thanks for reporting!
Can we use the 1.5 update package over our existing boombox installation without loosing our existing customizations?
Hi there,
Yes, if you did you customisation in a proper way via child theme.
Anyway we suggest to backup the site before trying.
Thanks.
Dear PX-LAB,
I just update the theme but when try make “open list” some diffrent happened with comment box below the list: https://postimg.org/image/rizl0b0ef/ hope you can help me!
Thank
Hi there,
It seems new styles aren’t applied because of cache, please properly clear all caches and check again. If problem still exists open a ticket https://pxlab.ticksy.com with wp admin access.
Thanks.
Hi,
I would like to know if it could be possible to show pictures in fullscreen within posts when the sidebar is disabled ?
Thx
Hi there,
Can you please be more specific, when sidebar is disabled images in content should take the width of the content container. Are you creating post via zombify or wp editor? Please for further support use our support portal https://pxlab.ticksy.com .
Thanks!
hey! do you have any tutorial how to create a facebook id for authentication login? i’m having some issues even reading this article. =/
https://developers.facebook.com/docs/apps/registernevermind! i got it! 
When will you be adding woocommerce functionality?
This is a natural progression from getting thousands of people on your viral site then pushing them towards buying your products also?
Your competitor bimber is adding this functionality in their next update 15th feb and is currently the only reason i would not use your theme over bimber?
Will you be adding this functionality in the near future?
Hi there,
Yes, we’re working in this direction – please follow the updates in Feb.
Thanks!
Can you give a specified time that you are likely to release an update which includes woocommerce integration?
I currently run my website on bimber so would move over to boombox once i know the update date for woocommerce for boombox????
Also in your latest update you added points that work with total cache plugin.
Are you referring to w3 total cache plugin??
Hi there,
We’ll try to add it in February. And yes – w3 total cache is fully supported.
Thanks.