1433 comments found.
Hi! See : https://yadi.sk/i/tt-kCrU-3BAKP4 . Is the message about sending emails from the contact form. (Russian text was added in the po file). How to fix the output of text? Where is the feedback form ( fields, etc.)?
Hi.,
1) Make sure that you have enabled the UTF-8 (Encoding) option.
Refer the screenshot: https://snag.gy/91DjgO.jpg
2) We have added the contact form fields under the file path /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php.
Refer the screenshot: https://snag.gy/j7myeb.jpg
Regards., DesignThemes Support.
Thank you!
Hi DanK72.,
Ok Thanks, Have a Good day!!!
Regards., DesignThemes Support.
Hi, is it possible to slow down the speed of the testimonial_carousel?
Hi.,
Thank you for contacting us.
Kindly, Refer the attached screenshot will help you get a clear view. The file path is wp-content/plugins/designthemes-core-features/shortcodes/js/shortcodes.js
https://www.dropbox.com/s/yk7iwbp73wdmbw6/testimonial-caro.png?dl=0Regards., DesignThemes Support.
great, thx!
Hi.,
Thank you.,
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Note : It seems that your support time has expired. Please purchase the support item, if you further need any support from us.
Check this link for renewing the support : http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/
Regards., DesignThemes Support.
Hi again you gave me this rule:
scroll: { items1, duration:1800, pauseOnHover :true }, This isnt working…
My rule is:
scroll :1,
Changing and test other rules are showing all the testimonials instead of changing the speed. Hope you can help me out.
Hi Imediastars.,
You need to change the scroll rule like this scroll: { items:1, duration:1800, pauseOnHover :true } . In your attached code it seems that you have missed the semi-colon after the items attribute.
If you still have any issues, kindly send us your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
hi again,
I tried your code with the end colon off course. I will send u the details now!
Hi.,
Thank you.
Hope your issues are resolved now. If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We hope you had a great experience with our theme and support.,
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – https://forums.envato.com/t/locked-how-to-rate-a-file-template-download-it-now/77665 Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi! In Team2 I’ cant add new social media – vkontakte (vk=”#” OR vkontakte=”#” is not worked)
Hi.,
If you want to add a new social media for a team shortcodes, then you need to add a social media under the file path /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php under the dt_sc_team_two function you need to add a social media there.
Refer the screenshot: http://prntscr.com/e0knvk
Regards., DesignThemes Support.
Ok! Thanks!
How change hover ( after) color new media in Team2?
Hi.,
In the team two shortcode you have added a new social media with “vkontakte” class name. So get into the file path /wp-content/themes/fitnesszone-2.6/style.css there you need to add a below code,
.dt-sc-social-icons li.vkontakte:hover:after, #footer .footer-links .dt-sc-social-icons li.vkontakte:hover:after { background:#4148be; }
.dt-sc-social-icons li.vkontakte:hover:before { border-bottom-color:#ffffff; }
Regards., DesignThemes Support.
Thank you!
Hi.,
OK,Thank you.
Regards., DesignThemes Support.
Hi! The contents of the object TAnimation in mobile view not massturbate and beyond the screen. How to fix it? See : https://yadi.sk/d/lVPfhB1c3B2Laa , main page fit.kravcemb.bget.ru
Hi.,
The issue have been resolved. We have added the below given code in your custom css.
@media only screen and (max-width:767px) {
.animate.flipInX h1 span { font-size: 30px; }
}
Regards., DesignThemes Support.
Thank you!
Hi DanK72.,
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi guys. My goal is to delete/disable the mouse over function at a icon box. http://prnt.sc/e0c144
Heres the link to the page http://mcpower-rev.bird-like.com/
Thanking you again for your support. Cheers
Hi JanHartwig.,
Get into Admin Panel > Fitness Zone > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
.dt-sc-ico-content.type3 h4 a:hover { color: inherit; }
.dt-sc-ico-content.type3:hover .icon:after { background: inherit; }
Regards., DesignThemes Support.
Hi guys. Thanks alot for your patience
Thanks alot and kind regards
Is it possible that the first question/answer is not active? The visitor should click on the the first question to activate the answer. Thank you http://prnt.sc/e0zbrt
Hi JanHartwig.,
Try by adding Toggle instead of Accordion. http://wedesignthemes.com/themes/fitness-zone/shortcodes/tabs-toggles/
Regards., DesignThemes Support.
Hi JanHartwig.,
1) OK, Thank you.
2) For logo please be more specific about your query, so that we can help you better.
3) To achieve that layout,you can use toggle instead of the accordion.
Refer our link: https://fitnesszone.wpengine.com/shortcodes/tabs-toggles/
Regards., DesignThemes Support.
Thank you so much. My goal is to have a larger logo like this http://prnt.sc/e0yvvy. At the moment the logo on this site are very small http://mcpower-rev.bird-like.com/ The problem is. If I set the size larger the complete nav is larger. I only need a larger logo. For example 200×200px
Hi JanHartwig.,
Get into Admin Panel > Fitness Zone > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#logo a img { width: 200px; height: 200px; }
#logo { position: absolute; }
@media only screen and (max-width: 767px){ #logo { position: relative; }}
Regards., DesignThemes Support.
OMG. My heros. Send you a virtuell beer
Hi JanHartwig.,
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi! I’m add new social media – Vkontakte. I’ m add in integration CSS code : .dt-sc-social-icons li.Vkontakte:hover:after, #footer .footer-links .dt-sc-social-icons li.Vkontakte:hover:after { background:#4148be; } .dt-sc-social-icons li.Vkontakte:hover:before { border-bottom-color:#ffffff; } But color hover and color after are not changed. What wrong?
Hi.,
The issue has been resolved. Please have a look. We have added the below code under the file /wp-content/themes/fitnesszone-2.6/style.css.
.dt-sc-social-icons li.vk:hover:after, #footer .footer-links .dt-sc-social-icons li.vk:hover:after { background:#4148be; }
.dt-sc-social-icons li.vk:hover:before { border-bottom-color:#ffffff; }
Regards., DesignThemes Support.
Thank you!
Hi.,
Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi! how to prohibit when download website output white page with a spinning element ? I think, psychologically, it lengthens the boot time. How set in this white page bacground image?
Hi.,
Do you want to disable the loader http://prntscr.com/e1bnds ? then get into Admin Panel > Fitness zone > General > Misc > Loader > Disable Loader > YES > Save All.
Refer the screenshot: http://prntscr.com/e1bose
We have used font awesome icon for a loader image. So if you want to change the icon then get into your corresponding header file there you can change the icon.
Refer the screenshot: http://prntscr.com/e1bq2i
And kindly refer our knowledgebase link for how to increase the theme speed http://wedesignthemes.com/support/knowledge-base/how-to-increase-the-theme-speed/
Regards., DesignThemes Support.
Add to the methods of performance improvement: do Not use the EventCalendar plugin ( delete it) , not use Google maps on the home page.
How is a white page when loading the theme to insert your image as a screensaver?
Hi! you remember about my question?
Hi.,
1) The events calendar plugin has been already disabled from your site and your home page does not uses any google maps. The map at the bottom of your site is just an image.
2) Do you want to replace the spinner icon to your own custom image? then get into the file path /wp-content/themes/fitnesszone/header.php there you can replace the image.
Refer the screenshot: http://prntscr.com/e273rp
Regards., DesignThemes Support.
How is a white page when loading the theme to insert my image as a screensaver?
Hi.,
Do you want to replace the spinner icon to your own custom image? then get into the file path /wp-content/themes/fitnesszone/header.php there you can replace the image.
Refer the screenshot: http://prntscr.com/e273rp
Regards., DesignThemes Support.
I wonna change blank page – insert my image, not icon.
Hi.,
1) Do you want to change the loader page background image? then get into Admin Panel > Fitness Zone > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#loader-wrapper { background: url(http://fitnesszone.wpengine.com/wp-content/uploads/2015/02/paralax-5.png) no-repeat; }
Note: You can replace the image URL as per your need.
2) To change the icon image, Get into the file path /wp-content/themes/fitnesszone/header.php at line number 26(Approx) here you can replace the loader with your own image.
Refer the screenshot: https://www.dropbox.com/s/uh6xvcf19dy73ne/loader.png?dl=0
Regards., DesignThemes Support.
Hi! Cool!
How not to show this background (loader-wrapper background) on mobile?
How i can set waitstate in loader-wrapper background demonstration?
Hi, Ram have you forgotten about me?
Hi DanK72.,
The issue has been resolved. Please have a look. We have added the below code under the custom css text field.
@media only screen and (max-width:767px) {
#loader-wrapper { background-image: url(http://fit.kravcemb.bget.ru/wp-content/uploads/2017/02/spt1718-min.png); background-repeat: no-repeat; background-position: 80% top; background-size: cover; }}
Regards., DesignThemes Support.
How set waitstate in loader-wrapper background demonstration?
Hi DanK72..,
Please be more specific about how you need your loader to be. So that we can help you better.
Regards., DesignThemes Support.
Hi! I want to not dependent on the site loading speed the image in loadwrapper show a certain me time. For this you need to set a delay before the disappearance of Loadwrapper background.
Hi.,
Get into the file path /wp-content/themes/fitnesszone/framework/js/public/custom.js at the line number 8 and 12 you can change the loader fade out duration as per your need.
Refer the screenshot: http://prntscr.com/e4bb2a
Regards., DesignThemes Support.
Hi! Thank you! Another question – how full disable load wrapper in mobile view?
Hi.,
Do you want to disable the loader wrapper in the mobile view? then get into Admin Panel > Fitness Zone > Integration > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
@media only screen and (max-width: 767px) { #loader-wrapper { display:none !important} }
Regards., DesignThemes Support.
Thank you!
Hi.,
We hope you had a great experience with our theme and support.,
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi! When optimizing the performance of the site, it was found that by downloading used content from http://dummy.wedesignthemes.com/...es/shortcodes/images/button-bg-large.png . What resource it uses, and how to fix it?
Hi! Problem is resolved, This link used to set background image at one of button in LayerSlider theme main Slider. Please fix it in your theme package on future.
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
Hi , Featured image not showing up Thanks
Hi Lastnighttheme.,
You have Installed/Activated the Shortcode Ultimate Plugin which crashes the blog page featured image settings. Now we have deactivated the plugin and featured images works fine. Please have a look.
Regards., DesignThemes Support.
Hi , it works…Thanks
Hi.,
Thank you.
Hope your issues are resolved now. If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We hope you had a great experience with our theme and support.,
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – https://forums.envato.com/t/locked-how-to-rate-a-file-template-download-it-now/77665 Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi! How correctly remove the eventcalendar plugin from this theme? If i’m deactivate it – theme is down.
Hi.,
You can just deactivate the plugin for the option Admin Panel > Plugins > The Events Calendar > Deactivate.
Refer the screenshot: http://prntscr.com/dz7bgj
Else get into your FTP and under the file path /wp-content/plugins/ you can remove the plugin folder completely.
Refer the screenshot: http://prntscr.com/dz7c3t
If you still have any issues, kindly send us the screenshot/video where you have the issue. so that we will check the issue.
Regards., DesignThemes Support.
Hi Dan.,
It seems that your admin page is showing blank when we tried to disable the events calendar plugin. We tried enabling the error log, but still it is not showing any errors. Please check this issue with your hosting team and get back to us.
Regards., DesignThemes Support.
I correctly understood – a problem in the post type events?
... not, this no effect…
Hi Dan.,
We tried to rename the folder from your FTP and still the dashboard goes to blank page without any errors. Can you please check with the hosting team regarding what is the error in that page.
Regards., DesignThemes Support.
Hi! I don’t really understand what I can identify as a problem customer support hosting. In addition, delete any other plugins runs normally.
Hi! Problem in theme : [26-Jan-2017 07:00:38 UTC] PHP Fatal error: Call to undefined function tribe_is_past() in /home/k/kravcemb/test.kravcemb.bget.ru/public_html/wp-content/themes/fitnesszone-2.6/functions.php on line 133
Hi.,
Events Calendar Plugin disable issue fixed:
http://fit.kravcemb.bget.ru/wp-admin/plugins.phpWe made some changes in your functions.php file & updated to your site.
Regards., DesignThemes Support.
Wow! This reduced code is 380 kb, reduced the number of requests for 25 ( more than 14%!!!!). It was harmful for the site plugin )))).
Hi.,
Sorry for the inconvenience, now we will correct the code and we hope it will works fine.
Thank you for your patience.
Regards., DesignThemes Support.
Hi! 1. How to remove the ” & ” character ? 2. Is it possible to change the element, so that it was possible to insert an image, but the corner element left? How to change the color of the image corner elements? See: https://yadi.sk/i/FQzET_Rv3ALWon .
Hi.,
1) For “&” symbol
Go to wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no 3704 (aprox)
Here you need to remove the text &amb; or change the symbol as per your needs.
Refer : http://prntscr.com/dz5nmk
2) For image Background color change
Go to wp-content/themes/fitnesszone/style.css line no 1698 (aprox), here you need to change the corner image BG color as per your needs.
.dt-sc-add1 .add-offer:after { border-color: #ffffff rgba(255, 255, 255, 0.0);}
http://prntscr.com/dz5pqb
Or you can add the following Css code into Dashboard > Fitness Zone > integration > Custom CSS > Enable Custom CSS > Yes > Save All
.dt-sc-add1 .add-offer::after { border-color: #f0f rgba(255, 255, 255, 0) !important; }
Regards., DesignThemes Support.
Thank you!
Hi! Please, tell how override this links : https://yadi.sk/i/ItbaWeaf3AHY9w . I want instead of entrance ( output) and registration( sign in profile) on the website, to make the entrance ( exit) and registration ( login) from the online store.
Hi.,
Do you want to change the link of the login/register functionalities ? Get into the corresponding header file at line number 50(Approx) you can change the link.
Refer the screenshot: http://prntscr.com/dz86qw
Else you can refer the link for how to redirecting WordPress urls for login, logout, and registration http://rocketgeek.com/tips-and-tricks/redirecting-wordpress-login-and-logout-urls/
Regards., DesignThemes Support.
Please, help me input changes correctly. arrow – marked Links in screenshot at https://yadi.sk/i/ItbaWeaf3AHY9w : 1 Enter/Exit WooCommerce shop 2 Register/MyProfile Woocommerce Shop
Hi Dan.,
Still we are not clear with your query, what do you need to do with those links? Please be more clear so that we can help you better.
Regards., DesignThemes Support.
A link that points to login/logout of the site to replace the link to the log in/logout woocommerce. A link to the registration/user profile on the website to replace the link pointing to a form for the registration/personal account woocommerce.
Hi.,
Get into the corresponding header file and comment the Default login/logout/register code at the line number 50(Approx). And add a new code for the login/register/logout/my profile.
Refer the screenshot: http://prntscr.com/e00oxn
Regards., DesignThemes Support.
Hi! Is not worked. In the end get an eternal loading page.
Hi! You help me?
Hi.,
We have fixed the login/register/profile pages as per your need. Now We have redirected the login/register/profile pages to the woocommerce My Account page, which is act as a login/register pages before the login in your site, and after logged in your site the similar page works as the woocommerce profile page. Please have a look.
Refer the screenshot: http://prntscr.com/e1c5jj
Note: You have enabled the cache plugin, so that only it has loaded the cache files. Before adding the any new functionalities you need to disable the plugin after complete the process you can enable cache files again.
Regards., DesignThemes Support.
Thank you – your support is the best!
Hi.,
Thank you.
If you found any difficulties, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi! How in Clients carousel make open links in new window. I’m wrote: [dt_sc_clients_carousel]
[dt_sc_client_item title=”SYNTECH” link=”http://syntech-russia.ru/” target=”_blank” mage=”http://fit.kravcemb.bget.ru/wp-content/uploads/2017/01/s1.png” /]
Target=”_blank” not working.
Hi.,
Get into the file path /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php under the dt_sc_client_item function you can add a target attribute to the link tag.
Refer the screenshot: http://prntscr.com/dxzevq
Regards., DesignThemes Support.
Thank you!
Hey guys where I can find the DesignThemes Core Features Plugin? look for it everwhere…
Just find It, but after instaled, my admin got crashed!
Hi Lucasbadico.,
It seems that your site is showing the following fatal error
Fatal error: Uncaught Error: Call to undefined function mb_convert_encoding()
Kindly refer our knowledgebase link for how to rectify the mb_convert_encoding().
http://wedesignthemes.com/support/knowledge-base/mb_convert_case-fatal-error/After fixing this issue, kindly activate the plugin.
Regards., DesignThemes Support.
Hi! In Video post, an empty image (100х80) substitutable for the missing featured image, the theme pulls from a third-party website http://placehold.it/100x80 How to fix that?
Hi.,
Kindly send us the page link where you have the empty image (100х80). So, that we will have a clear look from our end.
Regards., DesignThemes Support.
This image now you can see in my megamenu )), in the “О КЛУБЕ” item – in videogallery items
Hi Dan.,
We have disabled the image. Please have a look. We have disabled the post image by uncheck the option Show Images under the widget.
Refer the screenshot: http://prntscr.com/dxkgz5
Regards., DesignThemes Support.
Hi! How caching plugin you recomended for this theme?
Hi.,
We recommended the Cache plugins as the following for this theme.
WP Super Cache or WP Total Cache plugin.
Regards., DesignThemes Support.
I’ m testing both. To my mind, TotalCache is the best. But! If i minifying the css – display items was broken. How to minify css ?
Hi Dan.,
Try using the following tools for minifying the css.
http://www.cleancss.com/css-minify/ https://cssminifier.com/Regards., DesignThemes Support.
Hi! How change sorting in eventslist of eventcal with asc to desc? Older events are placed above the younger ( new). How to change this? See: http://fit.kravcemb.bget.ru/events/
Hi.,
You can easily change the order of teh events via it’s URL. You just link the events menu with the below URL,
http://fit.kravcemb.bget.ru/events/?orderby=start-date&order=descRegards., DesignThemes Support.
Thank you!
Hi! Problem with displaye of translated label in EventsCal ( See: https://yadi.sk/i/kBENT38U39UQSn) Text is being translated? bud displayed only half of russian text.
HI Dan.,
Let us know your FTP or Cpanel details so that we can check the issue.
Regards., DesignThemes Support.
Hi! Data is mailing to you
Hi.,
We can not login your FTP. It causes the password issue.
Refer the screenshot: http://prntscr.com/dxyruq
Regards., DesignThemes Support.
Hi Guys, I cannot install the child theme i get the following error: “The parent theme could not be found. You will need to install the parent theme, fitnesszone, before you can use this child theme.” The parent theme is definitely installed.
Hi Orbitalvan.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end.
Regards., DesignThemes Support.
Thanks I have sent you the details.
Hi.,
We have installed the child theme and install and activate the Required and Recommended plugins. It seems that you have upload the theme folder with the name “fitnesszone-2.6” so that the child theme can’t identify the parent theme.
We have sent the detailed description to your mail. Please have a look.
Note the following things in your server:
Please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Please follow the instructions in the below knowledge base link for import the dummy data
http://wedesignthemes.com/support/knowledge-base/how-to-upload-the-dummy-data/Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/If you wish, we will reset the data and import the fresh dummy data.
Let us know we can proceed to reset and import the dummy data for you.
Note: If we reset, all the current data will be removed in your site.
Regards., DesignThemes Support.
Hi , please reset and install the dummy data. and thanks a million.
Hi.,
We have imported all the dummy data and make the required settings. Please have a look at your site.
http://xtremefitnessclub.peakfitnessgym.co.uk/Regards., DesignThemes Support.
Thanks Guys,
Excellent support! I appreciate it.
Hi.,
Thank you very much for your appreciation.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We hope you had a great experience with our theme and support.,
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Please take one minute to share your feedback by clicking on a rating below.
Please visit this page to get a clear idea of rating a theme – https://forums.envato.com/t/locked-how-to-rate-a-file-template-download-it-now/77665 Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi.,
Thank you for the 5 star rating.
These kind of good appreciations really help and motivate us to perform well and deliver better service to customers forever.
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.