Hello, thanks for contacting!

Please note that the images are not included in the download, and are replaced with placeholders, and this is written in the product description and is a usual practice, as they are under copyright restrictions. Appreciate your understanding.

After demo content importing you’ll get the following images in the media library. Hope they will be helpful.

Thank you!

Hello, thanks for contacting!

I can recommend you to register new twitter API keys for your domain. To generate new keys please proceed to https://dev.twitter.com/ and log in using your Twitter login data, then find Tools – Manage your apps and fill in the form.

Please see the screenshots below: 1; 2. Hope they will be helpful.

Please add your Twitter keys to Theme Settings – General – Custom Codes tab, where you can find 4 fields concerning Twitter functionality, that need to be filled with relevant codes.

Thank you, should there be anything else you wanted to ask please do so!

Thank you, that solved my problem.

You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.

Hello, thanks for contacting!

Please note that we are the Eco Nature theme authors and we are ready to help you with all questions concerning Eco Nature theme’s functionality. But if you have questions concerning the hosting prices, I can recommend you to contact the hosting provider as in fact we do not deal with server configuration, and you need to ask the hosting support team about the hosting plans, appreciate your understanding.

Thank you!

Hi, thanks for contacting!

We are now updating all our items for wordpress 4.7, most of themes are already updated. An update for Eco Nature theme should be available for download within a couple of days after it is reviewed and approved by themeforest. In the meanwhile we can provide the lstest theme version for you personally if you send us a ticket at http://cmsmasters.net/support

Thanks, should there be any other questions, please feel free to ask!

Hello, thanks for your reply!

In the theme version that is currently available for download on the Themeforest we added a field for Google Map API key in the Theme Settings – General – Custom codes tab. The key can be generated here. Here is a video instruction so that you can see how the key should be generated. Please be sure that you activated the Google Maps JavaScript API and Google Maps Geocoding API.

But please note that to receive the latest theme version with the fix for WordPress 4.7 please submit us a ticket here and our support agents will provide you with it.

We highly appreciate your understanding. Thank you!

Hello

in my wordpress admin i checked i have theme version 1.2.3 but i checked in theme forest then its showing 1.2.0

i am confuse what version is latest!!!!!

bcoz in my backend its show me 1.2.3 !!!

waiting for reply let me know which i have to update?

Thanks

Thanks for your reply!

My apologies for the confusion, changelog will be updated shortly, appreciate your understanding. Current theme version available on the Themeforest is 1.2.7, and the latest theme version that is not yet available there is 1.3.0.

I’ll be happy to send 1.3.0 version to you. Could you please send us a message to helpdesk.cmsmasters[at]gmail.com with your purchase confirmation, or please submit a personal request here.

Thank you!

Hello, thanks for contacting!

We highly appreciate your patience. The latest theme update will be the 1.3.0 version and it will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you with a latest theme version.

Thanks for your understanding!

Hi, thanks for contacting!

In fact all these plugins are included in theme package, as they come right in the theme folder you have downloaded from ThemeForest.

They should be automatically uploaded together with the theme, yet you can extract them from the theme folder and install them manually if you wish. Just please open your theme folder and proceed: econature/framework/admin/inc/plugins/.

All the plugins you request are there and you will see a .zip archive for each of them. Hope it will be helpful, in case you experience any hardships, please don’t hesitate to contact us directly.

Thank you!

Thanks for contacting!

Yes, we were experiencing a server issue, and we apologize for the inconvenience, Right now the issue is fixed, please contact our support should you need to, and the demo sites are all up. Appreciate your patience. Thank you!

Thanks for contacting!

Right now we are preparing a theme update, and it will be available for download within a couple of days. Just please allow some time for it to be reviewed and approved. Still, you can always receive a quick fix by contacting our support at http://cmsmasters.net/support

Thank you!

Thanks for getting back to me. Do you have a release date of the new update yet? Thanks

Hi again, it should be really soon now, but you can always receive it right away by contacting our support at http://cmsmasters.net/support

Appreciate your patience, thanks!

Thanks for contacting!

We are working on a theme update (should be available within a couple of days), just please allow it some time to get uploaded and approved by Themeforest. Also, you can always contact our support and receive a theme update, just please submit us a support ticket at http://cmsmasters.net/support – just please make sure to provide all the needed credentials when submitting a ticket.

Thanks, have a nice day!

Hi there guys… back again… i wonder if it’s possible to use your MEGAMENU to create something like this..http://i.imgur.com/n7ZQjWU.png

I don’t see any noticeable area for adding images when using the mega-menu and there is no reference to this in the instructions with this or any other templates we have from yous that relate to this.

I thought i saw an image in a menu on one of your demos of a site you created as a template but i may have been mistaken. I know it is possible but not sure if it is possible with your mega-menu or not.

Can you tell me if this is something that is possible using your mega menu and if so how?

Many thanks for any information or assistance you can provide on this!

Still waiting a reply from 6 days ago guys..on the Mega Menu issue…

While I’m on here though on upgrading to the latest version of the temple all native galleries that were working all now fail to display images at all.

I’ve done like you said above and not enabled the ilightbox plug-in and looked at the settings in the theme but there’s no ON/OFF settings anywhere so all galleries are now not showing…

If i enable the plug-in I’m afraid the site will break again.

Can you advise what i should do to get the standard word-press galleries to work?

Thanks

Hello, we highly appreciate your patience!

The matter is that functionality for adding images to menu items isn’t available, though you can use a third party plugin for this purpose, we just can’t recommend any at the moment. Appreciate your understanding.

Concerning the gallery issue – these errors are caused by the latest WordPress version, an update for full compatibility with Wordpress 4.7 will be uploaded shortly, and will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please submit us a ticket and our support agents will provide you a fix for this issue.

We highly appreciate your patience and understanding. Thank you!

Thanks for your reply!

In fact we can’t say for sure what happens on your end while you’re working at the local server. Appreciate your understanding.

Besides please note that you need to add your additional classes without the dot. I can recommend you to add just customtest in the additional classes field, it should be helpful.

Please let us know about the results. Thank you!

*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.

Hello!

Sorry to come back, but I have another question to ask.

I have a plugin called The Events Calendar and it allows you to display the calendar on pages or posts using the shortcode [tribe_events]

How would I go about doing this? The only shortcodes I’m able to add is the default ones on content composure and so far everything I’ve tried has just resulted in it just appearing as text.

Thank you very much for your time!

Hello again,

Please note that to add events to the page, you should use Events List widget, that can be added to the sidebar in Appearance – Widgets tab, and then added on the page with the help of the Sidebar shortcode.

Besides, as I mentioned before, according to the Themeforest policy your term of free support is exhausted as the theme includes support for 6 months from the purchase date. Please extend your support if you need any further assistance. Appreciate your understanding.

Thank you!

Hello, thanks for contacting!

Most likely, the problem concerns some server restrictions and there’s a need to contact hosting provider to remove them. We’d also advise you to try uploading plugins manually via dashboard (Plugins – Add New – Upload Plugin).

Hope it will be helpful, in case you experience any hardships, please don’t hesitate to contact us directly.

Thank you!

yes, i upload it manually. it works perfect. thank you

Great, thanks for getting back with the results!

Please don’t hesitate to ask further questions. Thank you!

The images show up, just messed up… So it can’t be issue with broken path :/ The icons are just smaller, and pale.. Like alpha effect was turned on or something…

The images show up, just messed up… So it can’t be issue with broken path :/ The icons are just smaller, and pale.. Like alpha effect was turned on or something…

Thanks for the reply!

The matter is that such effect can be caused by the script not loading, and problems with scripts are usually caused by the broken paths to the images.

In fact it is rather hard to say for sure what can be causing such a problem without seeing the website and investigating the issue from your end. We’d really appreciate if you submit us a ticket here so that we could take a look at the issue from your end.

Thank you!

Hi, thanks for being interested in our theme!

Sure, the theme can be used for agricultural non-profit organisations websites! It has universally useful functionality and the design can be customized, if required.

Demo content is included, the theme comes with an .xml import file that will instantly bring most of content to your site. Yet please note that all the images in demo content are replaced with placehoders, as the license does not allow us redistribute them.

As for the UberMenu plugin – we haven’t tested mentioned plugin compatibility with the theme, that’s why can’t guarantee it. Though we can’t deny that it might work properly with our Eco Nature theme. Appreciate your understanding.

Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!

Ok thanks,

I’m already send to you a ticket that i create in this website with the purchased code :

Anyone? I need this fix fast guys!

Hello again.
Please note, that response time might be up to 2 business days, though we surely do our best to reply to the requests as fast as possible. Appreciate your patience and understanding.

Thank you for the ticket submission (its number is #27917), our support agent Max will take care of it.

*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.

Hi, thanks for contacting!

The matter is that this button is made with the help of PayPal Donations plugin by Tips and Tricks HQ, Johan Steen. After you install this plugin, you will be able to add the same button using the PayPal Donations Shortcode.

Please feel free to ask further questions. Thank you!

Hi, thanks for pointing that out for us!

Please send us a message here and our support team will provide you with a fix for the issue. It will be included in the nearest theme update.
Appreciate your understanding.

Thank you!

Hi, thanks for contacting!

Could you please specify what result do you need to achieve and provide us with more details for better understanding? The matter is that none of the Eco Nature theme layouts have transparent menu settings.
Thank you in advance!

Besides we’d kindly ask you to log in with the account the theme was purchased with, so that we could see “Purchased” and “Supported” tags. Appreciate your understanding.

Looking forward to hearing from you. Thank you!

Hello, thanks for contacting!

The matter is that EcoNature theme doesn’t provide opportunity for adding the Donation button in the header.

I can presuppose that your question refers to the Eco Press theme settings.

In fact Donation button links on the donation page by default. If you need to set the Donations page with the form like on our demo please proceed to Settings -> Donations and choose the Donate Confirmation Page from the drop-down list.

To edit the Donations page please proceed to Settings -> Donations -> Form and choose all needed settings. Please see the screenshot

Hope it will be helpful. Thank you!

Thank you very much for the quick response!

You’re always welcome! Should there be anything else you wanted to ask please don’t hesitate to do so.