Discussion on Napoli Photography WordPress Theme

Discussion on Napoli Photography WordPress Theme

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719 comments found.

Hi! Please I don´t meet the posibilty of choose zoom slider or other on the frontpage of the web. Can I help me? Thanks

Hi, thank you for purchasing Napoli. In regards to support questions, please raise a ticket and our dedicated support team will be glad to help you. Regards, FoxThemes

Since the new update, I now have a border around my full-screen slider that I can not remove. It’s also added a grey block between my slider images. I have tried re-doing my whole front with no luck, all issues still remain. What could be coursing this?

Hi, thank you for purchasing Napoli. In regards to support questions, please raise a ticket and our dedicated support team will be glad to help you. Regards, FoxThemes

My Napoli Plugin sits at version 1.6.1 Even after the install of Theme ver. 1.6.3. 1. There is no update next to the plugin to update it 2. There is a button next to it that says visit site. Cant find it there either.

I have no idea how to update the plugin to version 1.6.3 I deactivated it, reinstalled it and it still installs version 1.6.1.

Any ideas?

Hello Sam,

The plugin version is still the same, but it has the new option in the gallery. Now that you have deleted and install it again you can try it.

Thank you for your understanding!

Yuppee!! Thanks, tried it, It works now!!!! Thanks!!

You are very welcome!

Hello,

Is there a way to have a simple Blog Style for a post ?

Just with the picture ( full size ) and text ?

http://www.ludovicismael.com/2016/12/gondola/

Because right now, it’s not very clean / clear.

Is there this kind of option ?

Thanks you

In single .php on line 25

Thanks, found it.

But it’s still not the full picture. how can i have just the picture full size ( no crop ).

Thanks you

Hello Ludovic,

Please submit a ticket with temporary FTP access, it will be needed to make some changes in some JS and PHP files.

Thank you!

Hello, I just downloaded the new version. Is there a release update documenting the changes for new version 1.6.3.? Is the pixelated napoli justified gallery fixed? Thanks

Hi there you can see the changelog in the item description. Yes is fixed.

Just installed it. Napoli gallery is still soft focus and pixelated….:(

Please, update the Napoli Plugin and you will have the option to choose the image size:

Is it possible to change the text colors in the contact form? I’m using the standard dark theme without changes to the style. Contactform 7 is also standard, but in the form itself the Labels are in the same color like the background.

Hi there, can you please update the theme to napoli 1.6.3 that should fix this small issue.

Thank You.

Sorry for the late answer. I did it, but still don’t get it. The captions in the form stay unvisible. They appear if you highlight them with the mouse. Have a quick look there http://www.allgaeugraphie.de/contacts/

Hi,

Please update with the today’s version, update the Napoli plugin as well.

Thank you!

Getting crazy with the pricing example… :D Like in http://foxthemes.com/web/wp/napoli.1.6.0/pricing-1/ but I’m trying to replace the background image. If I delete the both pricing parts the image is all gone. If I try to work with an content element and add an image full height it has not the width….

Any hints?

Hello,

You have to remove the background image on the row setting:

And again a very warm thank you. Great support so far. Keep the good work up! :)

Thank You.

i have purchased your theme accidently 2 times

Please send a refund request for one of purchase and we will accept it.

Good morning, how can I achive such thumbnails on the start page like in http://foxthemes.com/web/wp/napoli.1.6.0/home-2/?menu_style=top-menu. I’m using napoli 1.6.0 and in the visual composer I couldn’t find the option on the napoli gallery addon. Thanks in advance.

Hi,

Please use Banner with gallery shortcode:

Perfekt! Thanks!

You are very welcome!

Hi there! Can I change color of wavy line animation below the menu?

does this theme have any kind of portfolio pages? with pictures, video and text

Yes. You can build your portfolio how you want: a. Add Video Shortcodes b. Add Galleries or just images b. Add text.

I need same gallery…

... http://www.petrgebauer.cz/gallery/svatba-bp/ (my work)

How to do it make in Napoli theme?

thank you

petr

Hi there, The link that you sent to us look’s like is a grid style.

Please submit a ticket to fox.ticksy.com and we will check in more details. Thank You.

http://prostudio.cz/?portfolio=marilyn OK i have ufff. Why is the image unsharp? :(

Hi there, no worry, we noticed that issue, and it will get fixed on the next update which will be tomorrow.

Thank you for your understanding.

Fatal error: Call to undefined function wp_get_upload_dir() in /data/web/virtuals/130776/virtual/www/domains/prostudio.cz/wp-content/plugins/contact-form-7/includes/functions.php on line 18

when deactivated contact form work fine.

Hi there,

I am really sorry for that, and actually, this is an uncommon issue, but still we’re not the owners of Contact Form 7 plugin, so please try to contact them for support.

In any case please submit a ticket on fox.ticksy.com and we can look into it in more details.

Thank You.

Thank you.

You are right oiROMAN, I didn’t notice that!

Hi Hills, this issue is already fixed, we just do one more testing and will update the theme.

Thank You.

Hello Tim,

Please update your theme with the latest version that we have released just now with the contact form fix and Next Post over the sidebar fix:

Thank you!

Will do, thank you!

If i use our Contact Formular (Contact Form 7)...... I got a Problem.. the text in the Text area are White… How can i change the Color. I think the customers are confused when they see that.

Look in the Link http://foxthemes.com/web/wp/napoli.1.6.0/contacts/

Hello Roman,

We are working on that, it will be fixed by tomorrow.

Thank you!

Amazing service. Very good work. Thanks a lot.

Hello Roman,

Please update your theme with the latest version that we have released just now with the contact form fix.

Thank you!

1. Upon using the Visual Composer element Image Slider, the white arrows take a long time to load over the slider. There is lots of space underneath until it does. Opened a tkt. 2. Still getting squished gallery items in justified gallery

Hello Sam,

Please use our Fullscreen Slider to have similar slider like the examples you gave:

PS: We have been able to reproduce the behaviour you’ve been telling us about.

The fullscreen slider is for square images. What I want to do is display the pages of the photobooks of my clients (sample of my printed work). These images are always wide as they are 2page spreads. Tried this and they look cropped with pieces missing. Thanks for verifying what I see. Do you recommend anything else or will there be a future fix for this?

Actually full screenslider is not for square images, you just need to find the right ratio for not cutting the images as is used to be as full screen slider. For previous, we will send to our development team to get fixed.

Hi,

I want to use Video Shortcode to show videos on my website but how to customize the size to have 16:9 format ? The video are actually show in unusual size and there is no option for that.

I also have problem with submenu that sometimes disappear when we try to click hover.

Thanks !

Hello Dradule,

This all can be made in Theme Options in Custom CSS. Please submit a ticket and we will help you with that.

Best regards, FoxThemes.

Really great theme, but i would love to have some help about some quick stuff on it. i’ve posted a ticket yesterday on the support.

Hello Kelvin,

Please add this code to custom CSS:

.right-menu #topmenu>ul>li.current-menu-item>a, .top-menu #topmenu>ul>li.current-menu-item>a, .right-menu #topmenu>ul>li.current-menu-parent>a, .top-menu #topmenu>ul>li.current-menu-parent>a { color: #f7f7f7;}

Thanks so much !! Excellent theme support !! I wish a great weekend to all the team !

Thank you, Kelvin! Have a great weekend, too!

I just want to say a big THANKS for the very helpful support of napoli theme team ;-)

Thanks a lot, we’re doing our best to please You.

We will really appreciate if you can review us with a rate, as well.

What is the changelog of the update guys ?

Please keep updating your item details changelogs with dates :)

Thanks!

Just updated :) Thanks.

Updated to 1.6.2 tonight per the new release and now I have a message saying – Your ” Coming Soon option” is enabled now. No matter what I do in the Theme Options (toggle it ON or OFF) it wont go away, its on all pages and there is no Dismiss this Notice option. For the record I do not have the coming soon page on my site, this is in error. Added this in an existing ticket I had open.

Hi Sam, Thank You,

This is a known thing, and it’s used on purpose to make the customers familiar with the new option, but will be taken off in a week.

Best Regards, FoxThemes.

thanks for the reply, will wait for a week for it to be taken off then. thanks

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