103 comments found.
Hi,
I sent you a message three days ago and still got no answer. I called my host, they say the issue is from the theme. I contacted Beaver Builder Booster, they said everything should be working fine.
How can I ask for a refund?
Thank you.
Hello! We’ve answered you. Also, we hadn’t got any letters from you after that.
Hi! Just wanted to let you know that we had a conflit between our host and the Beaver Plugin. Which led us to a disfunctionnal theme. I did uninstall some plugin integrated with GoDaddy.
Hello! Beaver Plugin is not include in our theme. It included to GoDaddy WordPress package.
Hi I have problem after installation i and activation i get error /wp-content/themes/medina/functions.php on line 229 php version 5.4 -7.0
Hello!
Please contact us via support form. Also we’ll need you WordPress admin olgin 
Hi,
I bought your theme and I have some problems. First of all, the page builder is completely unusable; when I make change on page using the basic interface and I preview, I see my change. I save. Then I click on page builder and I can’t even see all the changes I did. It’s like if I was editing a phantom page or “how you wanna call it”.
Secondly, when I use “Private clinic” as Homepage, I am completely unable to edit the slider. I use the banner, change the image, nothing happen. Of course, because it’s a slider and I cannot find where I can edit the slider. Keep changing pictures, still not working.
Looks like the editing functionnality are working at 40%. Please, haaaaalp!
Hello! Not all functions can be customised in visual customozing mode. This is specialty of Unyson framework. In the shortcode “banner” if you’ll add more than 2 images (https://s.mail.ru/LAXw/s1VxCrQXF), it will work like a slider. If you’ll add one image – it will banner.
There is no option for that. Many option are not available. Editing it is a pain in the ass for sure. If I change the edit mode, all become shortcodes on my website (not just the editor, the websites itself). I am confused, seems like I gotta change my theme…
If you’ll have some problems, please contact our support team via support form. We try to help you
Cannot download the “Shortcodes” extension zip. cURL error 6: name lookup timed out
While downloading unyson plugins
Hello! We’ll answer you via support mail
Not received yet
Please check it
1) How to edit the home page banner image and text ?
2) Also there is an error message when I save the theme settings “Syntax error: unexpected token s in JSON at position 0”
Hello! Please send the url of you site to support@promo-theme.com
I have sent already. There is no documentation regarding home page banner image and text,
You can find the documentation here: promo-theme.com/medina-wp/docs/ And in the archive with the Theme.
hello, i like that theme. Is there boxed version ? Thanks
Hello! Thanks what do you mean “boxed version”? (On DVD or another data carrier)
Hi, Gallery view page heading is not visible… please give me any solution.
url : http://dev.syntrio.in/dental/project/gallery-item-heading-10/
Hello! Please contact us via support form.
Hi I have issue with the gallery view page clicking on image from gallery->will redirect to a view page in this page heading is not visible
my url
http://dev.syntrio.in/dental/project/gallery-item-heading-11/Hello! Do you input the item Header? https://snag.gy/4W3LfE.jpg
i Have added it but it is showing as sub heading Please open the above link using kproxy website
please send us login and psw from admin panel to support@promo-theme.com
Okay please check your mail….
I did buy this theme, but I get this error after activated it: Parse error: syntax error, unexpected ‘[’ in /home/content/33/10322333/html/drsatizabal/wp-content/themes/medina/functions.php on line 138. It doesn’t work. Any Help? Thanks.
Hello! You are using old php version, you need minimum 5.4 or higher. If you’ll have any problems, please write us to support@promo-theme.com
Thank you, I’m going to review it and tell you
Let us know, if you will have some problems
Very nice theme! Good luck with sales! 
Thanks
Great work!
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks
Love the theme, i know item have a Drag and Drop, but still some of my clients are familiarized with Visual Composer in case of buying do you think they’re could be incompatible?
We use unison framework and there it is same work algorithm. So you don’t need Visual Composer. And your clients won’t feel a great difference in the work with our theme
Awesome… will be buying as soon as they approve this theme… thanks
We will be happy you
thats nice, very cool work ! i wish you lots of sales
Thank you, very much
Kudos! GLWS – DCSF
Thanks
Great job. Impressive design and functionalities. Good luck with the sales
Thank you so much
