421 comments found.
Beautiful theme.
What is the best way to remove the “read more” button that appears on the portfolio page?
Thanks so much!
Hi,
Thank you for purchasing!
That depends on the portfolio page that you have.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hello Great theme, we’re really very happy with it, although we do have a Q: loading page time – it takes a long time for the page to load? Have you ever had this challenge before? The images are all around 300kb so small and web friendly (if we reduce any further the home slide image quality will be compromised) Could you advice on how we can speed up the loading page time, thanks so much for your support. purchase code and preview link can be supplied via DM on request Kind regards HeadFarmer
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hi. Where I can find the bonus “coming soon” page?
Hi,
Thanks for the purchase!
You can create that page easily… Just go to Pages>Add New and then select coming soon as page template (on the right side panel).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Thanks!One more thing – how to choose from what side will menu appears?(left from menu bar or right from menu bar)
You can change that under Appearance>Theme Options>Branding & Logo Bar>Logo Bar display
Thanks!
not exactly what I mean. I need the bar on left but the menu to slide out from the left side of the bar and push it
Sorry, but I don’t understand exactly what you mean.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hi Pireko,
Is there an option to turn off recaptcha without breaking your theme’s contact form? If so, how?
Hi,
Thank you for reaching us once again!
Recaptcha is not included with the theme so you can turn it OFF.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi Pirenko,
Where are contact form submissions going? We set the admin email in the template (https://gowell.co/wp-admin/options-general.php?page=contact-us-form-menu), so we thought the contact form submissions might get routed to that email. It hasn’t been happening.
Thank you for your help!q
Hi,
That link is redirecting me to the login page. Anyway, if that is a theme contact form please click on the pencil to edit the properties (and there you can change the email). If you are using a plugin like Contact Form 7 you need to set up the email on the contact form options.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi Pirenko,
Our site is at gowell.co. Clicking on any of the columns opens up a new tab. We want to prevent that. Where can we toggle this off?
Hi,
Thank you for purchasing!
It seems that for each portfolio item you have the option “Open link in a new window” selected. Please disable it (this option is located on the options panel located under the post content).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi Pirenko!
We have purchased and used your theme, and it’s wonderful. We’re running into only 1 bug. The URL of our site is here: http://gowell.co/
After we added SSL, the links on the carousels append an extra “http:”. Thus, if you click on “what is gowell”, it goes to “http://https//gowell.co/what-is-gowell”, and thus the link is broken.
Do you know how we can remove that unnecessary “http:” from carousel links? Links are working fine elsewhere on the site.
If you don’t mind, please email my developer with your response: joe@topflightdevs.com
Thank you! Jakomi
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi, the footer sidebar is only displaying when the Visual Composer plugin is activated. I don’t want to use Visual Composer. How do I fix this so that Visual Composer is deactivated or removed but the footer sidebar displays correctly?
My site is: thismumcan.uk
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi Pirenko, i just finished my website with your theme. everything is working fine, but the video banner is not working in safari browser. i just checked your demo template in safari browser, its working perfectly. can you advise me regards to this issue.
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Hi,
I try to get the video shown on the homepage in the portfolio carousel, but it isn’t working. I noticed somebody already posted this issue in the comments, but you answered privately, so here’s the exact same question: What am I doing wrong / missing here?
Hi,
Thank you for purchasing!
Please check this https://share.viewedit.com/wAofvk4sWxPxCDum9BBDRo
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Hi Pirenko,
I hope you can help me with some of the issues I am having.
The first issue is that I am unable to get the side menu and the footer to appear on all of my pages and portfolios. Could you please explain how I can do that? I’ve checked pretty much everything and the footer option is on however I still can’t see it and it doesn’t appear.
The second issue is that I would like to have multiple images in the portfolio thumbnail instead of just one, which will be displayed on the portfolio menu on a page.
The last issue is that I am unable to make the portfolio thumbnails on my “digital multi-width” page level with each other, like yours on the Verve preview website (http://pirenko-themes.com/verve/digital-multi-width/). Could you please explain how to do this?
Many thanks
Best wishes, Bobbi
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi there, purchased and love the theme.
Question is, how do i add a video background to the main home page like your demo. and two how do i get the I for information on the sidebar like you have
Thanks
Also, can’t seem to find how to make footer appear either, do you have the demo footer like you do in your verve agency demo
Hi,
Thank you for purchasing!
Here are my comments:
1) That is a portfolio item option. Please check the options panel located under the post content and set the Video Thumbnail option accordingly;
2) You need to activate the Hidden Sidebar. This is done on the Appearance>Theme Options>Hidden Sidebar (you can add widgets under Appearance>Widgets);
3) I’m using 3 widgets on that demo: Mailchimp form (from them Mailchimp for WP plugin), Verve Latest Posts and Verve Social Links);
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hi there, I have spoken to you before about this issue, but the suggestion was to upgrade the theme to the newest version and I have, but the problem still persists.
When the site www.digitalflow.co.za is loaded, it tends to freeze with just the loading graphic on a white background and only if I click the mouse does it then go to the about page (???). I have set up the theme correctly and if I refresh a few times sometimes it loads the main home page, but I need to know how to fix.
Hi, we got your private message and we will comment soon. Thanks!
Hi I sent a message a few days ago, I got that problem fixed, but now I keep getting this message when I try to install the theme. Installing Theme from uploaded file: themeforest-14758884-verve-highstyle-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed. I would really like to get this theme up and running.
I would appreciate any help that you can provide Thanks
Hi,
Thank you for purchasing!
It seems that you are uploading the wrong folder. Please check this article if you need help https://help.market.envato.com/hc/en-us/articles/202821510
As an alternative you can also take a quick look into this video tutorial https://www.youtube.com/watch?v=obmx10QKCww&list=PLWiviR4wWrsGh9xMJcIoKUM1uu8PV5yHh
Cheers!
Sorry. Here with the good login.
I’m using the verve theme on wordpress and wondering if it’s possible to keep the featured image on the blog page but not in the article. I’m using the option “Masonery – Mosaic”.
Is it possible to translate Read more ? Where to change this?
thanks for the support.
Regards
Hi,
Thank you for purchasing!
Here are our comments:
1) Yes, on the article select option “Skip featured image on single page and lightbox” (this option is located on the options panel located under the page content)
2) Yes it is. All translations can be managed on the Translations tab of the theme options
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Cheers!
Yep, thanks for the answers.
Hi,
I’m using the verve theme on wordpress and wondering if it’s possible to keep the featured image on the blog page but not in the article. I’m using the option “Masonery – Mosaic”.
Is it possible to translate Read more ? Where to change this?
thanks for the support.
Regards
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
Hi… I can’t for the life of me get the videos playing on the home page when you roll over one of the vertical sections. I’ve tried every setting and watched your videos so I’m slightly confused as to what I’m missing. Can you help at all? Thanks…
Hi,
Thank you for purchasing!
Sorry to hear that you are having trouble setting that up.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
removed posted as wrong profile…
Not a problem 
Hi Pirenko, Love the Theme great design. When you have 2 minutes will you send me the link for the ticket support, Please? Thank you Best regards
Hi,
Thank you for purchasing!
If you need support, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll assist you.
Cheers 
hello,
my question is about the preloading image. why is it jumping during loading process from the right side to the left side?
here my side: http://burkert-ideenreich.de/vorschau/burkert/thanks a lot!
Hi,
Thank you for purchasing!
Please try adding the code below under Appearance>Theme Options>Custom Scripts>Custom CSS: to fix that:#prk_main_loader.verve_custom {margin-left:0px !important;}
The jump issue has to do with the custom image that you are using. We will try to improve this on the next theme update anyway.
Cheers!