262 comments found.
Hi, I’ve installed the theme and love it.
I do have one big problem: I have a page (not the home page) to list my blogs. On this page, there are two issues: 1. Sidebar is not showing, though on the page it is enabled. 2. The title for this page becomes Home page, instead of the title I gave to the page.
How do I solve these two issues?
Edit: solved the issue of the title with translations. Still having the side bar issue though.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi there! I am really keen to purchase the theme. One question, is it possible to create product catalog without pricing and add to cart function? Because my client only needs an online catalog just to showcase their product but not selling it online.
Hi
1. You may use portfolio feature to do that in this case.
2. Or if you want to use Woocommerce, we can guide to hide the pricing and purchasing button via css.
Thanks for interest by the way
Thanks for the swift reply!
Great looking theme. Question about your builder:
Does content created within the builder populate in the database? Can I export pages created with the builder if I want to change to another theme later?
I ask because a lot of other builders (Visual Composer, DIVI, etc.) don’t store content in the database and aren’t included in an export file.
If content is not stored within the database, is it possible to set up blog posts that do?
Thanks
Hi,
Nope, it can’t be done this way because our page builder has its own data structure. (You can export the page builder content to other themes but can be used only with our themes that use this page builder.)
Actually, it’s stored in database however, it can’t be run on other page builder anyway.
Thanks for interest by the way
Bummer.
Is there a way to set up a post (like for the blog) that will export? Or will the demo setup for the blog allow a user to input content through the Wordpress interface that displays the formatting in the blog?
Hi,
For the blog post content, you will also have option to use WP editor or page buider.
For the WP editor, you can export them and import to another site directly. (Using xml file from WP itself.) But for the page builder part, you can only apply to our themes that using the same page builder.
Cheers!
Hello, I’m interested in buying your theme, but is it possible to add an audio player on home page? (music production purpose)
Hi,
Yes, you can put the audio player in homepage too!
Thanks for interest by the way
ok and is it possible to launch audio directly in portfolio ?
Hi,
You can put the audio player in portfolio.
Cheers!
Is keanity compatible with Essential Grids?
We haven’t tested it but it should be fine
Thanks for interest by the way!
Can I add pages that don’t appear in your page menu? (for instance Calendar, Newsletter,Philanthropy)
Hi,
Yes, you can add new page you need however, for calendar and newsletter, you need third party plugin.
Thanks for interest by the way
Hello. How can I change title of category product page? http://matceramica.mn-comunicacao.com/index.php/product-category/earthenware/
I want to get category name overide “Category”...
Other thing. How can I insert link for single product page on this product’s images? http://matceramica.mn-comunicacao.com/index.php/earthenware-collections/
Hi,
Our dev/supporter can guide on this but could you please open a ticket in our support site? Our dev is in there.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
*Please also provide wp access in case we need to investigate more.
Hi, I am interested in purchasing this theme. I need to know on how to add Video Portfolio items. And will it play when you click on the home page thumbnail grid? Thanks!
Hi,
First of all, Thanks for interest
1. This is possible. We can guide after puchasing.
2. You can set up that way too or click to open video lightbox as well.
I need import demo content. Where’s the file?
Hi,
It’s included in the theme, please follow this video to see how it works : https://www.youtube.com/watch?v=SYMHhsu_-t4&index=2&list=PLNIFTA4Bjp3sdRfBiDkVWm9WsKR6DnGwO
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello!
I’m a designer and my client bought this theme. We both love it I just have one question. Where do I add an favicon (for the browser window)? Can’t seem to find it anywhere. Thanks!
Hi,
You can add it in: Appearance -> Customizer -> Site Identity.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
GoodLayers Team
Thanks!
Hi, first I want to say your theme looks great ! I’m a french artist and not really good at web development. I’m considering to use your Kleanity in french, so I wonder if it exists a translation for the buttons (Add to cart, Learn more…) and other things like : Reviews, Category and so on ? And if not, how can I make it by myself ? Thanks for your answer Have a nice day Thierry
Hi,
We don’t have pre built option to do that but yes , it’s possible. You need to use the localization to translate the words.
After purchasing the theme, you may follow this : https://goodlayers.ticksy.com/article/3812/
Thanks for interest by the way
Ok, thanks for your prompt response. I have 3 other questions :
1 – Can I do a multilanguage site (eg : french, english, german) where one could choose his language by a simple click in the header ?
2 – Same question for currencies, eg USD and EUR
3 – Is it possible to add review (just as on blog pages) on portfolio pages ?
Hi,
1. You need plugin for multi language feature. We recommend WPML. And we can guide to put the language switcher on the top.
2. You can choose for only one currency in the site. (Make sure that you set the same currency in your Paypal account as well.)
3. We can guide to do that too.
Kind Regards,
John GoodLayers Team
Thank you for your answers.
I think I will buy your Kleanity.
Thanks!
Hi there, Thinking about purchasing this theme. Does it support or have a feature for a filtered search function?
Hi,
Not sure what’s that.. perhaps, do you have example for that?
Thanks for interest by the way
Would like to buy – just checking – does the theme utlilise “portfolio” post types in WP (like with other Good Layers themes)?
Hi,
First of all, Thanks for interest
Yes, this theme has portfolio post type
Hello, I’m thinking of purchasing the theme, but have a few questions. On homepage-3 (http://demo.goodlayers.com/kleanity/homepage-3/) can I use full width images and / or background video instead of the chairs?
Thanks.
Hi,
Yes, you can change it to another image or to video bg.
Thanks for interest by the way
Thank you. I purchased the theme and after downloading I’m unsure as to how to create a gallery. Can you point to the right documentation or let me know?
Thank you.
Sure! But can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi Does the theme support different languages? Also are you planning on further exploring of WooCommerce themes?
When I try to activate the Slider Revolution plugin I get this error message:
“Fatal error: Uncaught Error: [] operator not supported for strings in /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(’/customers/6/f/...’) #4 /customers/6/f/f/zig-zag.no/httpd.www/wp-admin/includes/plugin.php(1882): include(’/customers/6/f/...’) #5 /customers/6/f/f/zig-zag.no/httpd.www/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /customers/6/f/f/zig-zag.no/httpd.www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71”
Anything I can do about it? I need it for Homepage 5 template.
Hi,
1. Yes, you can use the plugin like WPML or Polylang with this theme.
2. Currently, not. But we might do in the future.
3. about the problem, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url and FTP access so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Pre sale questions:
1. How fast is this theme? The demo speed is not accurate because you put a lot of things in there for demonstration prepossess, which can make the page slow.
2. Can I put the recent blog posts on the home page? Like salient does, http://themenectar.com/demo/salient-corporate/ if you scroll down at the bottom you will see 3 recent posts being pulled from the blog.
3. Is there a recent post slider like the one you see here on salient? http://themenectar.com/demo/salient-corporate/news/
4. Does it have a 2nd off canvas menu? Can I use 2 menus at the same time, one main navi, one side menu?
5. Does it have a sticky sidebar option for the blog posts?
Thank you
Hi,
1. You need to know that the most important part of site speed is mainly from web hosting ability. And it also depends on some more factors such as internet speed connections, geolocation, speed of devices etc…
BTW, about the theme, we have been trying our best to optimize the code The important part is from host provider ability & geolocation
Just a tip, you may try using a plugin as caching plugin as well. It might help
2. Yes, you can do that Actually we put it on the homepage of Kleanity demo as well http://take.ms/yR0YH (You can show thumbnail if you’d like)
3. We don’t have post slider like this.
4. Yes you can do that : http://take.ms/ET8n1
5. Nope.
Thanks for interest by the way
If you get the “Something went wrong with the plugin API” message after installation, please ignore this. Try to install other plugins except WP Google Map Plugin because currently the plugin is temporary disabled from WordPress.org. In the mean time, you may use this plugin instead : https://wordpress.org/plugins/wp-google-maps/
We’re sorry for inconvenience.
Hi, nice work, great looking theme, interested to purchase, will this work completely with php 5 or does it need 7? Thanks!
Yes, it supports both (For 5, should be 5.4+ )
Hi team, I just made the purchase and about to install all the plugins. I encountered this line when I tried to Bulk Install all the plug ins required: Something went wrong with the plugin API.
Help! and thank you!
Also, I am unable to bulk install the following plug ins: Goodlayers Core Twitter, Contact Form 7, Snazzy Maps and WP Google Map Plugin without the page reverting to 404 error. Could you share why? Thanks!
Hi Lisa,
We’ve replied the ticket, please check it out
Hello, very keen to buy this theme but some questions:
1. Is it possible to have a carousel of images as the header with one of the image to be a call to action box to collect emails/data? (lead generation for me and will use shortcodes via mailchimp) 2. How easy is the page builder (so very keen in this!) – many of the theme authors keep boasting how easy their themes are and I have been quite annoyed with how its not. If I have a few drawings in mind, can I share them with you so the team could share how and what will work?
Thank you!
Hi,
1. Not sure do you have an example for this?
2. Sure, can you check out how it works here? https://www.youtube.com/watch?v=N0haJbDM8ac&list=PLNIFTA4Bjp3sdRfBiDkVWm9WsKR6DnGwO&index=6&t=1s
Thanks for interest by the way
Hi, I do. Hmm, how do I get in touch further, please?
Sure, you can send email to contact@goodlayers.com
Cheers!
