140 comments found.
Hello i notices there hasent benn an update of the theme for a while.. everything working ok???
Hello. We are working on updating of all themes, so working on all them one-by-one. This theme will be updated soon as well. Regards.
Hello! the page layout breaks in chrome, how can it be solved?
Hello. We’d appreciate if you submit a support ticket with your site URL, link to page has the issue you’ve mentioned and screenshot of issue. http://ancorathemes.ticksy.com/
Thank you!
Hi, are you able to update the theme so that the email address / street address and phone number are clickable in the header and on the homepage?
Hello, please try to use HTML tags () at fields of Contact info section. For further assistance please submit a ticket at https://ancorathemes.ticksy.com once required. Thank you.
Just tried doing this for the Phone field, worked in the top bar though not on the homepage. The homepage widget showed the HTML code instead of making the phone number clickable. Anything that can be done about this? Will I need to make changes to the actual file?
Hi. Please submit a ticket at https://ancorathemes.ticksy.com with your site details and screenshot of widget you meant. Thank you!
I cannot justify paying an extra $40 to extend support when this info should be linked in the first place, for the theme to truly be responsive on mobile.
I can’t simply link the phone number using HTML in the backend field, because the HTML code shows on the homepage widget, instead of making the number clickable.
This is the home widget I am referring to: https://imgur.com/a/t5vsH
Top bar where phone and email should be clickable (mobile): https://imgur.com/a/gDNSq
Please advise the theme files where I can edit this info directly, even if it breaks the fields in the backend.
Hello. Thank you for screenshots provided.
Please edit footer.php file: http://prntscr.com/grebdu
echo esc_attr($phone);
change to
echo force_balance_tags($phone);
Regards.
Anyone else getting this error? “Warning: A non-numeric value encountered in /themes/yogastudio/fw/core/core.reviews.php on line 206”?
Hi. This error’s related to PHP7.1 https://github.com/dompdf/dompdf/issues/1272
Hello,
Does it support RTL?
Hello. There are styles for LTR available in the theme only. However you can add extra styles to get RTL support on your own. Or you could check for customization service for this theme at https://mockingbird.ticksy.com/ Best Regards.
Dear Customers,
In case you have issues accessing our support website https://ancorathemes.ticksy.com/, feel free to contact the support operator directly via email at dpofff@gmail.com specifying your purchase code. If you’ve already submitted a ticket and got no reply yet, please duplicate it via e-mail as well. Please take our apologies for any inconvenience caused and thank you for cooperation and understanding.
Great theme 
A question: Can I put class schedules inside the views of their respective classrooms? In the content or in sidebar widget.
Hello, thank you for your interest in our theme. If you meant schedule like http://yogastudio.ancorathemes.com/schedule/ – there is custom structure made with set of shortcodes, so you can use similar on another pages as well.
Great! This is done with an external plugin or it’s native to the theme?
Hi, there are theme and composer plugin shortcodes used.
Good morning! This is a pre-sales question. Can the links from the class schedule be pointed anywhere (are they customisable?). Thank you!
Hello. Thank you for your interest in this theme. The links are custom, so you can change theme to ones to your pages or ext URL http://prntscr.com/fivpg4
Best Regards.
pre-purchase question: can the slider on the homepage be adjusted so that it is full screen instead of the little rectangle?
Hello. The slider is fullwidth http://prntscr.com/fhkmcd on demo. You can also change size of slider for different screen resolutions at Slider Settings of Slider Revolution.
How do I add a iframe with 100% height? Even when I do height: 2000px nothing happens. I checked my code and everything?
Something is not allowing it to go passed the map.
Hello, please submit a ticket at https://ancorathemes.ticksy.com (at least in Presales category) with your site details and iframe code you are trying to integrate into a page. Thank you.
Hi!
I’m interested in this very clean and calming theme. But I want to spice it up a little bit with a video header (like on www.thephonelab.nl, second slide). Would that be possible?
Best, Rutger
Hello Rutger, thank you for interest in our theme.
There’s Slider Revolution used for header slider, you can insert videos into slides (https://www.themepunch.com/revslider-doc/video-layers/). Best Regards.
thank you!
You are welcome, glad to help!
The demo data will not work in your update! I have created a ticket and I am waiting.
Hi. Please check the ticket, it’s replied. Thank you.
pre-salw Q: hi, the booking system allows to manage the total amount of booking a single user can make? In my case customers would buy off-line packages of lessons (5, 10, 20, etc.) and then I should be able to load that amount in their profile; once they use all the slots, no booking is available for theme anymore
thanks
Hello. There should be no limits for a user to book slots, however it’s better to check with plugin vendor https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 .Thank you.
Our support forum is temporarily down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email dpofff@gmail.com
Hello, I’m considering buying your template as it fits 90% of the function i’m searching (even if it’s for a driving school).
I was wondering about the booking and how it works.
For the booking funciton, does the visitors have an account where they can manage their booking or is it just a mail to the admin via the scheduler ?
Can I test the back-office before to make my mind ?
Looking forward to your answers.
Kind regards.
Hello. There’s no backend for booking for visitors, just for site administrator. Unfortunately do not have public demo of backend. However you can check the plugin page: https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968
Anyway you can install another plugin for booking feature with functionality you require. Regards
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Do you offer an HTML version? Or could you? We cannot serve WordPress.
Hello. Unfortunately there’s no ready-made HTML version of this theme. You may contact our partner customization studio Mockingbird to get a quote on paid customization service. Feel free to submit a request at https://mockingbird.ticksy.com Thank you.
The theme is nice that is true. But after WordPress upgrade for newest version the Visual Composer stoped working and I can not edit my pages now :/ really sad from it.
Hello, Please submit a ticket at https://ancorathemes.ticksy.com – our support team will gladly provide you with updated plugin package, Thank you!
Hi there, is it possible to get a sneak peak / test login for the backend of your booking system? I first wanna check if it will work for my client. thx
Hello, unfortunately cannot provide you an access to admin panel however you can check the plugin used, its features – https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968. Thank you.
Dear Customers, the ticket system is to be in maintenance and temporary can be not available. Please check it a little later. All tickets submitted before will be replied ASAP. Unfortunately, the issue occurred for reasons beyond our control. Please take our apologies for any inconvenience caused. Thank you.
Time for a new template! Before I commit myself to this really nice design, short question. With my current template, I’m having quite some issues with the Visual Composer plugin after an update. Can I simply run your template including plugins over my current content?
Hello. You can add template, plugins on your current site, however you’ll need to manage layout, blocks on yourself if you do not import dummy content. However if you like the demo look, you can do next: export your pages, posts, then install demo data, after that import your data back to site. Regards.
