466 comments found.
Hi. I am thinking of buying a theme. Is the search criteria on main mage customisable? I.e. can I change the search fields or add my own? Also is the enquiry form customisable?
Hi,
Thanks for interesting in our theme!
There is no theme options for customizing that, but you can custom code theme files to change that form.
Mikado
Hello Mikado-Themes,
I have one question regarding this theme.
May I know does this theme have a refund policy included? Thanks
Hi,
When it comes to refunds, you can send refund request and receive refund if it is under conditions of Theme Forest Refund policy.
Thanks!
Hi Mikado-Themes, Looking to purchase this theme, have some questions…
In GoTravel Features It is informed that:
Slider Revolution Responsive WordPress Plugin ($25 value) Visual Composer (Front-End Editor is disabled) Page Builder Plugin for WordPress ($34 value)
I would like to know if this makes it impossible for me to use the slide on the homepage and if I will have to buy some plugin to use?
I am currently a beginner programmer, and would like to know if the publisher will be available on the site admin?
And I tried to simulate to see the payment screens, have some possibility to see the screens.
And how many languages can I put in the translation menu? Is the site translated or accessed by another directory?
I thank the attention. Kind regards, Marcio
Hi,
Slider Revolution and Visual Composer plugins are included for free as you can see. So it means that sliders and visual building are possible by default.
What exactly you mean when you say payment screens?
When it comes to languages, that switcher is just a showcase of WPML language switcher. WPML is payed multi language and translation plugin which our theme was adopted to, and it is not included in theme price.
Mikado
Thanks for the attention Mikado,
From what I saw in the template I thought it was a feature of it. I was interested in purchasing but to contemplate I would need the site to be in at least 3 different languages. My question is to see the language widget in the layout, if the switcher you mentioned is already in the right place, where I can insert it easily using Twig templates and without PHP programming.
OR I will actually have to get a plugin to put the language options on my site. How do I buy your theme, what would be the best option, preferably free, maybe a plugin, that you can install in your template? Can I install third-party plugins in the template?
Once again thank you for your attention.
Kind regards, Marcio
Hi,
There is no theme that does multi language by itself, some plugin is always required. We adopted theme for WPML (paid) but there is also free plugin named Poly Lang. They provide switchers and you do not need to code them, these are widgets.
Mikado
Sorry, I still have doubts:
And I can put where I want in the layout in case, the plugin that I will use? Like Weglot? It gives me option to put in the menu of the site in its configuration, where I intend to use … the theme lets me “use” in the menu where currently the presentation layout of the theme shows.
Thanks, Kind regards, Marcio
Hi Mikado,
There is one more question: Can I put any multilingual widget in the space that you have in WPML? I’m testing some plugins I’ve found, and would it be possible to embed some widget in the same place as WPML?
Thanks again
Hi,
WPML enables you to put its widget in any widget area you see in the site, as well as the on we put our language selector in. You can also put it in the menu.
Mikado
Hello love the theme. But still have some questions. First can I see the backhand from this theme so I can see what are the options to modify. Second the theme seems to be a bit slow. If i go to this link:http://preview.themeforest.net/item/gotravel-a-travel-agency-tourism-theme/full_screen_preview/18939921?_ga=1.229817884.1613883640.1458232017
any idea why this is? Please let me know.
Kind regards, Daniel
Hi,
You can order screenshots at this email support@mikado-themes.com
Unfortunately, we do not have any live backend to experience the theme.
When it comes to performances, our demo site is not well optimized since it is only showcase. There is a lot of content and uncompressed images. Real situation is much better.
Thanks!
Thanks
You’re welcome!
Quick question. Does the theme include the revolution slider pack to import?
Hi,
Yes, Revolution Slider plugin is included for free and it comes with demo content, the same one you see at our demo site.
Mikado
HI I create more than 1 menu. with Cutom Link (using Scrol to id) can i use a diferent menu for a each page?? i dont find where is the option to choose menu for a page, Thanks
Hi,
Unfortunately not. The menus couldn’t be assigned to pages. There is only one general menu.
Mikado
Hi,
Looking to purchase this theme but I intend to use it for something other than travel, have a few questions…
1. Can I customise the search criteria items (where to, month etc, travel to)
2. Can I change the search criteria from three to two items?
3. Can I disable the ‘book this tour’ sidebar,?
Thanks in advance,
Nathan
Hi,
Thanks for interesting in our theme!
All the customization you answered for are possible, but there are no theme options for that. All of them require custom coding in theme files.
Mikado
Pre sale question: Is it possible to add a simple newsletter signup form to the footer or sidebar?
Hi,
Footer and sidebar are widget areas so basically you can add anything.
Mikado
Wonderful! Thank you for the quick response 
!!
You’re welcome!
Hello, As you can see here, view-source:http://www.treetopstravel.com/new/tour-gallery-list/ , Backround image is http://gotravel.mikado-themes.com/wp-content/uploads/2016/04/tour-list-title-image-1.jpg .
But if I change it, the page looses all content and structure. That happened here http://www.treetopstravel.com/new/tour-list/
How are we supposed to change Page backround and title? I already opened a ticket at https://mikado.ticksy.com/ . Thanks.
Hi,
What is your name at Ticksy, we can’t locate the ticket?
Mikado
PRIVATE TICKET #1080603
Hi,
The ticket was answered by our support team.
Mikado
Hi, I sent again ticket but the answer did not come. Originally, the slider and banners appear below the menu. But if we can not do that, can you help with this?
Hi,
Your ticket was answered by our support team.
Mikado
Hello. I would like to translate the content to Bulgarian. However, all labels in the pot file seem to be from the admin menus and pages, which I do not need to translate.
I want to have the content that is visible for the visitor to be translated.
How can I do this? Thanks in advance
Hi,
The easiest way is to use LocoTranslate plugin, it will find all labels and text domains and make them easy to translate.
Mikado
Thanks for the prompt reply.
I installed the plugin and I think it will do the job. However, after I installed it and changed the site language as per the instructions, I got the following error.
Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 779776 bytes) in …./wp-content/plugins/js_composer/include/params/load.php on line 34
I now cannot access my admin panel menus.
Any idea what this is?
Hi,
This error is related to WP resources.
You should ask your hosting provider to modify you PHP settings according to this:
max_execution_time = 300 memory_limit = 128M upload_max_filesize = 128M post_max_size = 256M max_input_vars = 3000
Note that these values should be the same on both Master Value and Local Value sides.
The most important is memory limit in this case.
If you still struggle after that please open support ticket at https://mikado.ticksy.com and our support agents will assist you on that problem.
Mikado
Great, the hosting support fixed this. I appreciate your assistance.
I have one final question (hopefully) – I cannot find the place where I can translate the URL parts of the template, such as the tour-item. Example – mybgsite.com/tour-item/лондон
Thank in advance. Peter
Hi,
Tour items have unified links, so you can’t change that tour-item part, only the name of the tour is authentic.
Mikado
Thanks
Another thing I tried to solve for a few days and could not cope with is the background images. How do I make the image go behind the title area and menu, up to the green top bar?
I have selected all options for content to be displayed behind the title area, but it makes no difference whatsoever. The image always starts below the top menu line.
Hi,
If you think of this layout http://piquant.mikado-themes.com/about-us/ You can set it up like this https://www.screencast.com/t/B061NJkxw The title is the page name, and subtitle has it’s own field https://www.screencast.com/t/7DD68JI0l
Mikado
Hi,
I would like to have the image go behind the menu as in picture 1 – https://www.dropbox.com/s/szydv8zraq6da3k/1.png?dl=0
Currently, it looks like this https://www.dropbox.com/s/s0kk5f6tp3axfdl/2.png?dl=0
The image starts below the menu, instead of behind it and there are two empty squares on each side of the menu, where the image should be.
Hi,
For further questions, please open support ticket at https://mikado.ticksy.com/ and our support agents will assist you on that problem. Dashboard is for some brief question and Ticksy is for support.
Mikado
hello mikado .. can you give me html for this template ?
thank you .
Hi,
Unfortunately not, we sell only premium WP themes.
Mikado
Can i enable visual composer front-end editor? Is it possible? It’s not working now.
Hi,
We’ve disabled front end editor by default because it is not 100% working, it collides with some of our dynamic shortcodes, but you can enable it if you wish.
To enable frontend, go to theme folder/extendvc/extend-vc.php and find this code:
/* Remove frontend editor */ if(function_exists(‘vc_disable_frontend’)){ vc_disable_frontend(); }
and remove it. Than just save
Mikado
For the where to search filter on the home page, does it show ajax/dynamic suggestions below the input depending on what locations I have created inside the website? For example, if I had 5 different Japanese destinations and I typed in Japan, all 5 would appear below the input as I typed “Japan”?
Hi,
Thanks for interesting in our theme!
Our theme provides possibility of creating Tour items that will belong to some Destination. In that case Japan is one destination and will be shown in suggestions. If you have more with similar name they will be shown too.
Mikado
Thank you
You’re welcome!
Hello, is there a way to add text to the top bar?
Hi,
Yes it is, there are widget areas for top bar where you can add Text widget https://www.screencast.com/t/Em6L8tgQf
Mikado
Hi, I have submitted another question in the ticket, looking forward for your feedback.
Olvis
Hi,
Your tickets were answered by our support team.
Mikado
thanks for the answer, I have answered to your feedback, thanks a lot
You’re welcome! Your tickets were assigned to our support agent and will be answered asap. Thanks!
Thanks a lot, I have answered to your feedback. Best regards! Olvis
You are welcome.
Best, Mikado
Hi, I just bought the theme. I am trying to enable FTP plug-ins and Visual Composer is not installed and I get an HTTP Error 500 error when I activate the Mikado Core plugin. I think there’s a problem with the files. What can I do to get around this problem?
Hi there,
Thanks for choosing our theme. Please, try to check version of PHP on your server. Just set it to be 5.4 or greater. For further assistance, submit a ticket on our support forum at https://mikado.ticksy.com/ and our agents will take a closer look.
Best, Mikado
Hello again, our PHP version is 5.4 and we are still having problems. When the plugin is activated, the site does not open and HTTP Error 500 is warned. I would like an urgent solution for this from you. For the first time I encounter such a thing in a theme. Yet what I dreamed about was the theme.
Hi,
Please, submit a ticket on our support forum https://mikado.ticksy.com/ and include your site URL with wp-admin access so our trained support agents could investigate.
Best, Mikado
I sent you a ticket and I’m glad you’re back in an emergency.
It’s been almost 24 hours now that I’ve sent a ticket that still can not activate the theme anymore.
It’s been 2 days. What kind of theme is we still having trouble with. We have not found a solution.
You still have not found a solution for the theme. For the first time we do not get themes. We have three of us today formally and there is still no solution in the middle. I’m sending a ticket and you’re not coming back.
Hi,
We’re sorry for commenting slow, we’ve been working with limited resources during weekend, and there is also a lot of activities on ThemeForest so it goes a bit slower.
You should also know that average response time couldn’t be less then 24 hours.
Mikado
Hi, I have 2 pending tickets for a while already, can you please help me? thanks Olvis
Hi,
We located your tickets and those are assigned to our support agent who will get back to you asap.
Mikado
Hello, I have a revolutionary slider on several pages of my site and there is padding between the top bar and the slider so the menu doesn’t sit on top of the slider. How do I get that padding to go away? Here’s a link for reference: http://allaboutvacationsandhoneymoons.com/home-5/
Hi,
Just go to Mikado Options > header and there for menu area set background color and for transparency set 0 like we did here https://www.screencast.com/t/WgyEaXhZNabq
Mikado
Hi, could you please help me how to change the title´s colour of the Accordion Tab belonging to the FAQ page ? Thank you
Hi,
Use this part of code
.mkdf-accordion-holder.mkdf-boxed .mkdf-title-holder.ui-state-active, .mkdf-accordion-holder.mkdf-boxed .mkdf-title-holder.ui-state-hover {
background-color: red;
}with your desired color and paste it in Mikado options > General > Custom Code > Custom Css.
Mikado
Unfortuntanely, it doesn´t works….
I mean hover colour effect
Hi,
Code we sent is for active and hover effect. If it doesn’t work on your side, please, submit a ticket on our support forum at https://mikado.ticksy.com/ and include your site URL with wp-admin access so our support agents could take a closer look.
Mikado
