279 comments found.
We have a problem when we try to put flex ads into our page, we have been following your instructions from your YouTube video about how to add flex adds to our page, but when we go Theme Options > General Settings > Advertisement > our panel is white without no option to select an advert. We have sent you a ticket with screenshots. Thanks.
Hi,
We just replied your support ticket.
Thanks.
I can not center the images and some texts in the post. It is automatically justified on the left. When the update??
Hi,
Can you please raise a support ticket and provide an example page or screenshot regarding the issue?
http://support.aggressivemotions.comThanks.
Why the photos of the gallery inside a post come in vertical, one under another? I can not make them horizontal, side by side. I have read your instructions but there is no solution. it’s awful!!
Hi,
Can you please raise a support ticket and provide an example page or screenshot regarding to the issue?
http://support.aggressivemotions.comThanks.
Before i buy i wanted to ask, is there a way to fake a number of views per post?
Hi,
Sure, you can edit the number of views per post.
Thanks.
I am facing issues with making links open in the new tab even after assigning them to open in new tabs. It is also happening with Flexads, it’s just not happening. Please help.
Hi,
Can you please raise a support ticket from the link below and provide your purchase code in order for us to help you?
http://support.aggressivemotions.comThanks.
Thank you. Will do that 
+1 for Infinite scroll feature, that would be a perfect addition
Hi Vladimir,
We are going to add this feature in the upcoming update.
Thank you for your feedback.
Good Morning, I sent 2 support tickets in need of help for the featured post section on the home page, have you received it?
Hi,
Sorry for the delay.
We just replied two of your support tickets.
Thanks.
I’m sorry where would I find this reply? I didn’t see any email
Hi,
You can check your support ticket #813618 from the link below.
http://support.aggressivemotions.comAre there analytics available for FlexAds?
Hi limered,
FlexAds plugin doesn’t have analytics feature.
Thanks.
Hi, just to let you know, your demo->single post gives white screen of death error. I left one comment months earlier about rich snippet structured data errors, but I see that there hasn’t been any updates since. Do you have any updates coming up? How often do you provide support on your support forum? Is it daily? I’m thinking to purchase the theme but need to know if you will support in fixing those schema org errors. Thanks
The line height is not working in Appearance > Theme Options > Typography > Posts & Pages. It doesn’t matter if I slide it all the way to the right or left, it makes no difference on post pages. And there is no place on the post edit page to change line height either.
And…nothing
Hi,
Sorry for the delay.
Can you please raise a support ticket and provide your website in order for us to help you?
Thanks.
Hi, presales question: Where I can see theme’s changelog?
Hi,
You can see it at the bottom of the item page. Here is the link:
https://themeforest.net/item/sanfrancisco-multiconcept-blog-magazine-wordpress-theme/17662985Thanks.
Presales question: Is there an update on the way, When do you plan to update the theme?
Thanks
Hi vuarnet,
A new news & magazine theme is on the way. It’s going to be released soon. (in a week i can say.) After that we’re going to release an update for the SanFrancisco. theme.
Thanks.
Hello,
Do you have any problems? I can’t see any demo.
Regards
Hi,
We’ve had server related issues and fixed it quickly.
Thank you for your feedback.
Hey there
Is there any possibility to show the posts date?
Hi,
This option is going to be available in the upcoming update which will be released soon.
Thanks.
I am using post views for jetpack.I changed meta key.Does it a another meta key? or What do i need to do if i get the display data from jetpack
Hi,
Can you please raise a support ticket and provide your item purchase code in order for us to help you?
http://support.aggressivemotions.com/Thanks.
Amsterdam theme is not showing in my downloads ? What is wrong ?
Hi,
Since we’ve decided not to update the theme anymore, we removed the theme in the item list. If you have issues regarding to Amsterdam theme, you can send an e-mail to support@aggressivemotions.com
Thanks.
Pre-sales: Whoa. I’m glad I read the comments. The demos look awesome, but there’s no way to import them. That’s a basic feature buyers like me expect.
Hi,
We’ve only included “Modern” demo xml file in order for you to have an idea how you compose a page with using page builder.
Thanks.
Any update on the buddypress update? Been putting my site on hold for quite a while now waiting for it. Can then turn my site into a fully fledged awesome multi user blog like medium with buddypress enabled using snax.
Hi,
In the upcoming update, BuddyPress will be compatible with the theme. There is no exact date for the update but it’s going to be released this month.
Thanks.
Hi
PageBuilder Custom HTML/ SHortcode option not working . on press Save button if i go back to edit than there earlier added content not exist.
on your support panel regard this i already submitted ticket on last friday and yeserday but i not get any email or response. even i try to singup my account but i dont any verification email and without verify my mail i cant login into my account on your support platform.
please do needful asap. im very disappointed
Thanks
Hi,
We just replied your support ticket. Can you please provide your WordPress admin login info in order for us to check the issue?
Thanks.
Hi Not receive any email from your site regard my Ticket number, Reply and also i signup on your site but as verification mail not received im not able to login into my account on your ticket support system
Please do needful asap.
Hi,
Alternatively, you can send an e-mail to support@aggressivemotions.com
Can you please provide your WordPress admin login info in order for us to check the issue?
Thanks.
I sent the details already via email.
Hi, we just replied your email.
Hello issue still same. can you show me Custom HTML / shortcode working by adding any html content on test page ?
almost 10 days over and due to this issue i cant go ahead 
Hello
Are you serious to provide support ? Before 15+ days i reported complain for page builder Custom Html shortcode not working on my site and still not get proper answer or solution from your end.
Thanks
I have sent you few emails I haven’t get any reply yet
the child theme is not functional . I have tried to override some styles but it didn’t work . can you guy help me on this ?
Hi Arun,
We’ve already replied your emails. If you sent more email, we haven’t received it. Can you please send the mail to support@aggressivemotions.com again?
Thanks.
Weird, i haven’t seen any email from you guys
any way i have send the mail again
Hi Arun,
We haven’t heard from you yet. It seems you’re having trouble in your mail system. Can you please try another one?
so bad, i have seen same email issue for some other users as well . my e mail is working well. i really like this theme but the support seems bad
Hi Arun,
I’ve sent an email regarding to your issues about the theme. Have you received it?
Yes, i got the email now
Thank you