Hi Saudbh

Yes, the Layerslider plugin supports embedding of videos. See instructions on its documentation site – under ‘Embedding Videos’

Best

Simon

I found, plugin “portfolio” was not installed

A quick google seems to suggest you’re trying to import that into Revolution Slider. It’s Layerslider that comes with the theme.

FYI – Your support period has expired – for any future support if you could update your support via the ‘Downloads’ section of Themeforest – thanks.

Simon

i found it ! Is it not revolution slider but layer slider.

Hello Simon, sorry I meant full page height for the banner

Hi there – well you can set a height in pixels. Layerslider also has a ‘Full size’ option in the slider settings which proportionally stretches all elements to be the size of the viewport.

Best

Simon

Thanks Simon, will check it out.

Hi there!

Yep, with a snippet of css you can align all images to the top – or target just one particular image. Just get in touch via the ‘Support’ tab above and we’ll be happy to help once a customer.

Best,

Simon

Hi there

Despite the notice, you do not need to enter a key for LayerSlider. We purchase an extended license for the plugin on your behalf. You can safely ignore this message. We periodically update the plugin when new versions are made available and once we’ve tested them to make sure they work well with the theme.

Best

Simon

Hey there!

Could you send your site link through via the ‘Support’ tab above and I’ll take a look,

Thanks!

Simon

Hi there

Try adding the following snippet to Appearance > Customizer > Additional CSS:

body .ls-inner:before {
  z-index: 1;
  display: none;
}

body .ls-layers:before {
  content: "";
  width: 85%;
  height: 100%;
  background: linear-gradient(to right, #000 20%, rgba(0,0,0,0) 100%);
  position: absolute;
  z-index: 100;
  top: 0;
  left: 0;
  opacity: 0.85;
  display: block;
  width: 100%;
}

If you still have an issue, please submit a ticket with your site link and WP login details via the ‘Support’ tab above.

Regards

Simon

Hi there, Theme Options -> Page Options -> Share

Best,

Colm

Doh! Thanks. Too many late nights…

Gil

No problem

Hi Frank,

There’s no option to adjust it but you can remove it by adding the following to Theme Options > Custom Code:

body .ls-inner:before { display: none; }

You could then add gradients manually to the slider images, if needed, via Photoshop.

Best

Simon

OK, thanks!

Hi there,

We disable it by default as the frontend editor is quite slow and confusing to most people. This is done in functions.php – line 303: // Disable frontend editor by default – to re-enable just comment out the next line vc_disable_frontend();

simple comment that line out and the frontend editor will work – but we don’t generally recommend using the frontend editor for the reasons above.

Best,

Colm

Hi Frank

Hmm, that’s not an error message I’ve come across before. Can you submit a ticket via the link below, including your site address and WordPress login.

Best

Simon

Thank you so much Simon for your suoer quick help! Everything works fine now, all set to go.

Happy to help Frank!

Best

Simon

Hi Vikas,

Images from the demo site cannot be included due to copyright restrictions and are replaced by grey placeholders in order for you to swap in your own imagery. The demo site photos were mostly sourced from Shutterstock.

For a list of free image resources, try this blog post: https://createandcode.com/the-definitive-list-of-free-stock-photo-websites-in-2016/

Be sure to follow the full setup guide for the theme also: https://commercegurus.freshdesk.com/solution/articles/12000009733-setup-success-theme-install-guide

Best

Simon

Thanks. I can’t see the visual composer on the live site (I’m logged in). I would like to edit the site pages, posts etc via visual composer. I have already checked them all in custom section in Role manager of visual composer still cant see it on site. can you pls help ?

Hi there

You don’t see the Visual Composer backend editor? Can you submit a support ticket via the link below, including your site address and WordPress login details – we’ll take a look.

Regards

Simon

Hi Jakob

If course, we update all our themes with improvements and fixes over time.

Best

Simon

Well a faster host makes the biggest difference. SiteGround are excellent. http://www.commercegurus.com/supsiteground

Also take a look at this speed guide:

Best

Simon

Hi, the pictures on the blog artikels just are not there. So no pictures on top of the page. How can I fix this?

Hi there

You can add a blog image via the ‘Featured Image’ section when editing a page or post.

If you’re referring to something else, send a ticket with your site link and screenshot to the link below and we’ll take a look.

Regards

Simon

Yes there is

Best,

Colm

Hi there,

On some hosts I’ve seen the auto menu assignment not working for some reason (probably some server constraint). If you go to Appearance -> Menus do you see menu items? If so you can assign the menu manually down the bottom of the screen. If not, please open a ticket below and include your WP site url and your WP admin user/pass

Colm

Hi there,

On some hosts I’ve seen the auto menu assignment not working for some reason (probably some server constraint). If you go to Appearance -> Menus do you see menu items? If so you can assign the menu manually down the bottom of the screen. If not, please open a ticket below and include your WP site url and your WP admin user/pass

Colm

Hey Marco!

1) See this solution: https://commercegurus.freshdesk.com/solution/articles/12000021423-if-you-ve-updated-to-layerslider-version-5

2) No license code is needed to use the plugin – updates are provided via theme updates.- https://commercegurus.freshdesk.com/solution/articles/12000009815-layerslider-and-or-visual-composer-is-asking-for-a-purchase-key

Best

Simon

Hi there!

Thanks! Yes, it supports 4.7. Yes, there is a boxed theme option – the top nav bar will always be full width however.

Best

Simon

Thanks for the reply

It’s easy. Just change the ‘Template’ dropdown when editing a page to ‘Full width page’.

Simon