43 comments found.
hello ,
i bought this item from you , thank you , it is good work
but i am facing a problem , my website language is arabic , arabic language direction is right to left , so i need the direction to be right to left (rtl) instead of left to right (ltr) , please give it with this change right to left , and i will translate the english words to arabic
[please help me in this point
REGARDS
Hello, Dear Customer. Thanks for this purchase.
Currently our theme supports only LTR. Maybe in future we will add RTL in this template. Currently we offer you these sources for RTL implementation: https://rtl.daskhat.ir or http://rtlcss.com You may also contact this well-known developer which perform such requests:https://www.fiverr.com/deanos/convert-your-wordpress-html-theme-from-ltr-to-rtl-to-support-hebrew-arabic
Best Regards!
Hello,
I just purchased this template. Are there suppose to be more PSD in the folder? I noticed the Admin layout is missing as well as other layouts for the footer, contact page and the other header options.
Hello! Thanks for purchase!
Sorry but the additional layouts of template does not have PSD layouts.
Best regards!
Hi, About the MoveCo-MovingCompany html template. The form doesn’t seem to work not even after I fallowed the steps for the php file contact-form.php. I’ve done quite a bit of research before I’d ask you but still it is not working. How can I sort this out? Thank you.
Hello! Thanks for purchase.
Do you have some message after contact form submit?
Cat you please provide a link to your contact page?
Best regards!
Hi, the website is www.reemove.co.uk. I got different messages, sometimes it’s an error, then it says it’s sent but it’s not and sometimes I get no message at all. For the front page contact it only refreshes to a new page without any message. Thank for the quick reply.
name="quote-name"
with
name="name"
Also it is looks like you removed response messages in your contact-form.php file so after submiting form there is empty message appear. Please reset this messages to default values so we could understand what happens.
//Message if 'name' field not specified
$name_not_specified = 'Please type a valid name';
//Message if e-mail sent successfullyname="quote-name"
$email_was_sent = 'Thanks, your message successfully sent';
//Message if e-mail not sent (server not configured)
$server_not_configured = 'Sorry, mail server not configured (function "mail()" disabled on your server?)';
I did so and it works now. I tried the contact form from the home page and it does send the email, however it opens a new page for the message that it has been sent and it’s just a blank page. Can I get a similar answer like on the contact form from the contact us page?
Just add “contact-form” class to your form on home page
<form class="quote-form contact-form" method="post" action="./">
...
</form>
Sorry for delay
Hi, I’m back with a question if you’re kind. I’ve changed the access token and the client id for the instagram feed, however the gallery doesn’t load at all. Now it’s blank
In you main.js file try to replace this code
$this.spectragram('getRecentTagged',{
max: 6,
//pass username if you are using getUserFeed method
query: 'grey',
wrapEachWith: '<div class="photo">'
});
with this
<code>
$this.spectragram('getUserFeed',{
max: 6,
//pass username if you are using getUserFeed method
// query: 'grey',
wrapEachWith: '<div class="photo">'
});
</div></code></div>
Hi, So I looked very carefully through the entire main.js and I couldn’t find the code you sugested in order to replace it.
You need lines 700 – 704:
jQuery('.instafeed').spectragram('getRecentTagged',{
max: 6,
query: 'moveco',
wrapEachWith: '<div class="photo" />'
});
replace it with
jQuery('.instafeed').spectragram('getUserFeed',{
max: 6,
wrapEachWith: '<div class="photo" />'
});
deleted
Hello, I have purchased your template. I liked it, let’s see how to be implemented on our website. Only thing, after purchase, I released that you have the new version of that template. It is http://demo.webdesign-finder.com/?template=mover. Can I get that template? It looks more modern. Can you do me a favor?
Thanks!
HI!
“Mover” template is not a new version of “MoveCo”. It is two separate templates just with similar subjects. So we can’t provide you “Mover” template in addition to “MoveCo”.
Best regards!
Contact form not working
Sorry, mail server not configured (function “mail()” disabled on your server?)
How to solve this problem ?
Hello! Please clarify does your hosting has PHP server with mail() function support? You can ask your hosting tech support.
Best regards!
Smtp authentication is used on the server for security reasons
server name: smtp.yourdomain.com Port : 587 Authentication : yes user : Mail address pass : Mail password
I want to add this information can you help me
SMTP authentication is used on the server for security reasons
I need a php contact form with SMTP data
or how to edit the contact-form.php
can you help me
Hello!
Unfortunately our contact-form.php file can’t send emails via SMTP server. It’s only uses PHP mail() function. You can try to use PHPMailer class to send your emails via SMTP:
https://stackoverflow.com/a/14456761
https://github.com/PHPMailer/PHPMailer
Best regards!
Bonjour,
Nous venons d’acheter votre thème qui semble très bien conçu. Cependant nous avons eu la surprise en installant ce dernier que les images que l’on peut voir dans la version de démo ne sont pas présentes.
Le site est disponible à l’adresse suivante : http://webotech.fr/demenagement/
Le dossier /HTML/Images ne contient que des blocs au fond gris de différentes tailles, comme on peut voir sur notre site.
Si vous pouviez me donner une solution rapidement,
Merci à vous
Bonjour!
Merci pour votre achat.
Conformément aux exigences de la Envato Market et Themeforest nous n’avons pas le droit d’inclure des images dans le produit.
Vous pouvez trouver la liste des images dans la documentation.
Aussi mettez-le dans les commentaires:
http://depositphotos.com/3461072
http://depositphotos.com/4689702
http://depositphotos.com/4781231
http://depositphotos.com/5707619
http://depositphotos.com/7948045
http://depositphotos.com/8322248
http://depositphotos.com/9387617
http://depositphotos.com/10839401
http://depositphotos.com/11825738
http://depositphotos.com/12765259
http://depositphotos.com/17143969
http://depositphotos.com/23092278
http://depositphotos.com/26549321
http://depositphotos.com/28058127
http://depositphotos.com/35314689
http://depositphotos.com/36654229
http://depositphotos.com/36659147
http://depositphotos.com/36660157
http://depositphotos.com/41887269
http://depositphotos.com/42134985
http://depositphotos.com/48305053
http://depositphotos.com/57271669
http://depositphotos.com/60825221
http://depositphotos.com/64797927
http://depositphotos.com/73377473
http://depositphotos.com/78287892
http://depositphotos.com/79439520
http://depositphotos.com/79915554
http://depositphotos.com/79915800
http://depositphotos.com/79916266
http://depositphotos.com/80378888
http://depositphotos.com/87129882
http://depositphotos.com/92647746
http://depositphotos.com/95378014
http://depositphotos.com/96532386
http://depositphotos.com/97124108
http://depositphotos.com/97127126
http://depositphotos.com/102010824
http://depositphotos.com/113483772
Tout bon!
Merci 
Hi cant upload the theme I have just Purchased on my wordpress website.
Here is the message I get:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hello!
Please note that this is HTML template with static pages, not WordPress theme. WordPress version is made by our partners:
https://themeforest.net/item/moveco-logistics-moving-company-wordpress-theme/17955886.
You can create a refund request if you do not need HTML version.
Best regards!
Thank you mwtemplates for Quick Reply. I have created a refund request and I want to buy the wordpress version of the website instantly as soon as I get the refund, With regards, Dan
Hello!
Your refund request was approved.
Best regards!
I have changed the colors in this template and have double checked but they won’t change. What am I doing wrong?
Hello! A you sure that you are customizing HTML version? Please describe us how you changing template colors. We do not see your “purchased” label on our template.
Best regards!
Hello,
I noticed that my logo size looks perfect on mobile and even on desktop when I adjust the size of the window. However, I noticed that on the regular sized browser (desktop or laptop) my logo is displaying very small. Can you please help me? Thank you.
-Mike
Hello! Thanks for purchase! Can you please provide a link to your site?
Well, this is because your logo have very different aspect ratio (wide and narrow in high).
In this case you can change bootstrap columns layout for .page_toplogo section on pages that use this type of logo
class="col-sm-4 col-lg-3 text-center text-sm-left"replace with
class="col-sm-6 col-md-5 text-center text-sm-left"
and
class="col-sm-8 col-lg-9 text-center text-sm-right teasers-line"replace with
class="col-sm-6 col-md-7 text-center text-sm-right teasers-line"
Thanks, I noticed that when I replace the 4 – 3 with the 6 – 5 it seems to fix everything. Do I really need to also replace the second line of code from 8-9 to 6-7? Just curious because it seems the first line of code fixed my issue. What exactly does the second line of code edits change? Thanks 
http://getbootstrap.com/css/#grid
But in this case, it doesn’t affect visually because it`s behavior overridden by other css properties. So, it will be just additional reinsurance that everything will be displayed correctly.
Hey hun I almost forgot to ask, am I able to use the visual page builder in a browser or how exactly does that work? Also I dont particularly like to use mail chip services. Is the contact form able to use php to process or can i not use the form without mailchip?
Thanks Doll 
Yes, you can use visual page builder throuth your browser. You can try it here http://webdesign-finder.com/html/moveco/_builder.html and look videopresentation https://www.youtube.com/watch?v=wk2AzQlveBk
Some features require launching your builder on the working webserver with PHP support! Visual Builder is not an actual HTML editor. It also cannot modify existing HTML pages. Its main purpose is creating new pages with predefined building blocks. Detailed information about page builder you can find in documentation we provide with this theme.
MailChimp widget and Contact form in this template a two separate peace of code that are not depends from each other. MailChimp widget is used for subscribe form , and contact form sends an email to site administrator.
You can read more about setting up your contact form and your mailchimp widget (if you need it) in template documentation!
Best regards!
Hi, this theme looks awesome!! Im interested in buying this theme. However, I noticed on the demo the revolution slider is not responsive. Is this a bug or is this theme not responsive entirely?
Thanks,
Hello! This theme doesn`t use revolution slider. It uses FlexSlider instead https://woocommerce.com/flexslider/ Also, this theme is fully responsive. Can you specify what bug do you find, or maybe make a screenshot?
My customer likes your template design, so purchased it to build his company website. I purchased BOTH the WordPress and Visual Builder versions of your MoveCo theme, and both versions have SERIOUS problems! I cannot completely follow the instructions on the documentation page for the WordPress theme because it says do as pictured, but the necessary images are missing!
I cannot properly use the Visual Builder version because when I try to export, the zip file is completely empty! I have built many HTML5 pages with the Visual Builder feature and have never had this type of problem before. I am very disappointed because I spent my money on 2 different versions of the same template and neither one is working as described.
Hello and thanks for purchase!
WordPress version of MoveCo template is made by our partners, so you need to contact them for support.
But as We know, Envato terms does not allow to include images in download package.
In HTML version to download the pages that you have been created before you need to click on “get ZIP” to download the whole package with images and pages:
http://prntscr.com/e6eaeb
Please do not be confused with “Export Project” and “Import Project”. This functionality only creates and imports a JSON file in ZIP format with all of you saved pages and sections to use it later.
Best regards!
No your response is not correct. I am not writing about images in the “download package”. The images are missing from the INSTRUCTIONS on how to use the theme product. The INSTRUCTIONS do not have all images, so I cannot follow the instructions.
Secondly, I am not confused with “Export Project” and “Import Project”. I am telling you that the EXPORT is NOT functioning. The EXPORT zip file is empty!!!! There are no pages to work with and complete my client’s work.
Get ZIP is not working either! The only option that works is import, and I do not want to import.
Your own website is NOT showing images by the way: http://modernwebtemplates.com/
Hello!
Sorry for our mistake. But once again, please contact G5Theme team to resolve your issues with WordPress version:
https://themeforest.net/item/moveco-logistics-moving-company-wordpress-theme/17955886
About your issue “Get ZIP is not working”.
We need more info about this problem to resolve it.
Please clarfiy, did you upload your template on PHP server or working locally by opening “_builder.html” HTML file in your browser?
If you are working on a web server with PHP, what messages do you get when you’re clicking on “Get ZIP” ?
Also could you please open your builder in Chrome browser, open your DevTools and switch to Console tab and check it for error messages?
Once again we are sorry for inconvenience.
You can always create a refund request if your template is broken.
Best regards!
I have also contacted G5Theme about WordPress version. I have not received a response yet.
I installed Builder on Linux host with CPanel, and I did FTP installation of Builder folder and its components. I created a page on url ending with “_builder.html.” After I design the page and click Get Zip, I receive a 403 forbidden error: “You don’t have permission to access /builder/ on this server.”
Thanks for your link!
Please try to generate your page directly in your site root directory by clicking on Create Pages />
http://prntscr.com/e6knnt
Than you’ll have the ability to download your site via FTP.
Please check your server configuration to open access to “builder” folder. May be you have some directives in ”.htaccess” file
Best regards!
I am tired with this. Please refund my money.
Please create a refund request
If I open the ‘PAGES’ menu item on a laptop, where the menu height is bigger than the screen height, I cannot scroll down to the end of the menu, actually I cannot see the item(s) on the end of the menu.
Hello and many thanks for your report!
Usually on a live site you do not have such big sub menu.
We have removed duplicating menu items that also exists in “Features” menu item and now “Pages” sum menu is smaller.
Once again thank you and best regards!
How do I change the Instagram feed photos at the bottom of the page?
Hello!
Thanks for purchase!
First of all you need to register your app here:
https://www.instagram.com/developer/
Then you need to edit your “js/main.js” file on lines 691, 692 (paste your token and ID) and line 702 (your query).
var Spectra = {
instaToken: 'YOUR_TOKEN',
instaID: 'YOUR_ID',
init: function () {
jQuery.fn.spectragram.accessData = {
accessToken: this.instaToken,
clientID: this.instaID
};
jQuery('.instafeed').spectragram('getRecentTagged',{
max: 6,
query: 'YOUR_QUERY',
wrapEachWith: '<div class="photo">'
});
}
}
</div>
I made the app now how do I add images?
Hello! You need to upload your photo to Instagram and they should display.
Best regards!
For some reason now the gallery is blank on the website.
I think I know the issue. I think I need to put the proper query in the line query: ‘YOUR_QUERY’, my question now is what should my query be named? Thanks 
First of all, please check DevTools console for possible errors:
Open your page in Chrome browser, open DevTools and switch to console tab.
Also according to plugin that we used in this template, you need to pass a string in search query as a tag.
If you need to show a user feed, you need to change ‘getRecentTagged’ to ‘getUserFeed’ in your “js/main.js” file:
jQuery('.instafeed').spectragram('getUserFeed',{
max: 6,
query: 'YOUR_USERNAME',
wrapEachWith: '<div class="photo">'
});
</div>
Sadly it’s still not working.
Please send us a link to page that you’re editing.
I got it to work! I was entering a wrong access token for my Instagram account! Thank you for helping me! I truly appreciate it! 
Thank you for choosing our product! We would appreciate if you rate our work a good rating;) Best Regards
locotranslate doesn’t works on child theme.
How to do this work ?
Hello!
It seems that you comment not to WP version comments feed, but in HTML version of MoveCo template.
Here is a link to WP version:
https://themeforest.net/item/moveco-logistics-moving-company-wordpress-theme/17955886
Best regards!
I purchased this template and I like it. I noticed the black menu is in a fixed position when scrolling. How do I fix the white menu above that as well? Thanks
Please try to replace your toplogo section and header with following HTML code:
<header class="page_header ms toggle_menu_left">
<section class="page_toplogo table_section ls mainpge_toplogo section_padding_25">
<div class="container">
<div class="row">
<div class="col-sm-4 col-lg-3 text-center text-sm-left">
<a href="./" class="logo">
<img src="images/logo.png" alt="" />
</a>
</div>
<div class="col-sm-8 col-lg-9 text-center text-sm-right teasers-line">
<div class="media inline-block text-uppercase semibold small-teaser text-left">
<div class="grey bold">Any question at</div>
1-800-23-456-7890
</div>
<a class="media inline-block small-teaser text-left teaser-link hidden-xs hidden-sm" href="contact.html">
<span class="media-left media-middle">
<span class="teaser_icon border_icon round">
<i class="flaticon-house grey bold" />
</span>
</span>
<span class="media-body media-middle semibold">
<span class="bold grey">0258 Hans Centers</span><br />
Cristoballand, USA
</span>
</a>
<a class="media inline-block small-teaser text-left teaser-link hidden-xs hidden-sm" href="mailto:your@mail.com">
<span class="media-left media-middle">
<span class="teaser_icon border_icon round">
<i class="flaticon-envelope grey bold" />
</span>
</span>
<span class="media-body media-middle semibold">
<span class="bold grey">Send your mail at</span><br />
moveco@support.com
</span>
</a>
<div>
<a href="#" class="social-icon border-icon rounded-icon theme-color2-icon soc-facebook"></a>
<a href="#" class="social-icon border-icon rounded-icon theme-color2-icon soc-twitter"></a>
<a href="#" class="social-icon border-icon rounded-icon theme-color2-icon soc-google"></a>
</div>
</div>
</div>
</div>
</section>
<div class="header_darkgrey">
<div class="container">
<div class="row">
<div class="col-md-9">
<!-- main nav start -->
<nav class="mainmenu_wrapper">
<ul class="mainmenu nav sf-menu">
<li class="active">
<a href="index.html">Home</a>
</li>
...
<li>
<a href="#" class="search_modal_button">
<i class="flaticon-magnifying-glass" />
</a>
</li>
<!-- eof contacts -->
</ul>
</nav>
<!-- eof main nav -->
</div> <!-- eof .header_mainmenu -->
<div class="col-md-3 text-right">
<span class="toggle_menu"><span /></span>
<a href="free-quote.html" class="theme_button">Get free quote</a>
</div>
</div>
</div>
</div>
</header>
Best regards!
I actually wanted the white space that displays the logo and contact information to be fixed. thanks 
In code above we put section with class “page_toplogo” inside header element with class “page_header”. Script are looking DOM element with class “page_header” and make it fixed with all of contents inside it.
looks great, fantastic work ! big sales to you my friend 
Thank you! 
Congratulations! Very Nice Work, GLWS 
Thank you! 
Congratulations! Nice work, GLWS 
Thank you! 
Awesome theme! Good luck with sales 
Thank you! 