737 comments found.
Hello,
I want to block specific hours of the day so they are not available for pick up or drop off. For example, we operate only from 6 am to 9 pm. I don’t want the hours between 9:01 pm and 5:59 am to be available for pick up or drop off. Is there such possibility?
Thank you!
Hello Freskos,
In our latest version of theme and plugin we’ve provided this option to block time on per days http://prntscr.com/et1aya . Please download the latest version then check from main product .
Thanks
Thank you very much!
Hi, can we use this template not only rent but sell stuffs as well? thanks!
Hi esengblue,
Thanks for your inquiry. Yes, obviously you can use this template for selling stuffs. All the WooCommerce general functionalities are provided here.
Thanks
REDQ TEAM
Hello. Regarding your latest update, I posted a ticket, please don’t forget to reply. Thank you!
Hi Stefan_135,
Already replied in the email. Please check the Email inbox
Thanks
REDQ TEAM
Hi,
I just installed the new update, and when i do “home search” it doesn’t show on the list view or any results.
Please help
Hello markytemplo,
Can you please send your credentials through our support forum. We must solve your issues.
Thanks redqteam
Hi, pre-sales question: can you show me an example setup using WPML multilingual?
Hello seosoma ,
We’ve solved WPML issues in our latest update. We don’t have live demo of it. But we’ll create a video tutorial of it soon.
Thanks
HI Dear Author, I am about purchasing, wanna ask few questions… 1.does it come with membership system? 2.could i set the season price even year plan ? 3.could i use different language and fonts? 4.is it possible to set other map system instead of google?
thanks!
Hi rayage,
Thanks for your inquiry. Let’s discuss your questions one by one.
1. Membership process isn’t available.
2. We have five type of pricing system. For more information you can check out this documantion. https://redq.gitbooks.io/woocommerce-rental-and-booking/content/price_calculation.html
3 & 4. Yes, you can custom the language, fonts and Map. But you need to perform some custom code to apply those changes.
Thanks for your understanding.
REDQ TEAM
Hi!
Great theme. Is it possible to search with date and time instead of just date? For ex. which cars are available on 22nd march 5pm instead of just 22nd march. Thanks
Hi ,
In listing page we have used reative pro plugin. It doesn’t have time avaiability checking yet. you may have to customize the plugin and theme for this
Thanks redqteam
Who to contact for custom work?
After buying theme you can contact through our support forum for custom work and other support. thanks
Hi,
I just purchased the themes. Is it possible to put validation on “pick up calendar” on the home page?
Thank You
Hello markytemplo,
Thank you very much for your purchase. Yes in our next update we will provide this feature .
Thanks redqteam
Thank you!
I have some issue with the stripe checkout. For some reason, the modal from stripe doesn’t shows up when you click the “continue payment”.
Thank you again
Forget the last question. I just wanna know how to change the Time format on the “Pick-up time” on the sidebar..
Thank you!
We’ve used this jquery plugin to handle time http://xdsoft.net/jqplugins/datetimepicker/ . Current our theme provides 24-hours time format. but with some cusotmization you can change the format also. Thanks redqteam
Oh . yes . We must fix in our next version. May be we missed this little issues.
Thanks redqteam
Is there an option to make a reservation from the Wordpress Dashboard?
Hi,
No, currently this option is not available. We’re fixing WPML issues and date availability with order cancellation from backend. Then we will work in this feature.
Thanks
Hello,
I’m facing a problem. The search is not working. It doesn’t work with my products neither with the demo ones. The only search results I get is when I choose only the type of car. When all fields are filled (pick up, drop off etc) no results. Yesterday I sent a message to support as well.
Please, help me with this issue.
Thank you.
Hello freskos,
Can you please send me your login credentials through our support forum. We’ll check your issues and all will be solved .
Thanks
redqteam
Thank you for your reply.
Could you please provide me with an email address to send you the login credentials? I cannot write them publicly.
Thank you.
You can open a ticket and then make it private. Then others can’t see your ticket content. You can also send email to our email also redq.team@gmail.com
Thanks
Hello. How can I contact you? I have few questions before purchase.
Hi secretja,
You can ask any pre-sale questions here. Or you can ask us via our Email address redq.team@gmail.com
Thanks
REDQ TEAM
HELP!!!!
Availability management is not working, and tomorrow I need to present the customer the rental site…....
Please check our reply from our support forum. Thanks
Are you online?
Yes. online now
Hello guys. I’ve send some questions via e-mail. I’am still awaiting for your answers. Thank you, Stefan
Hello Stefan_135,
Sorry for the inconvenience, In email sometimes it may get hard to keep track. Rather, here is our support portal link https://redqsupport.ticksy.com
You can open ticket on your specific category. Which will be much helpful for both of us to communicate.
Thanks REDQ TEAM
hi I have some issue with visual composer and shop pages ..I have create the ticket please reply it …
Hi tareksaneh,
Our support agent contacted with you via our support portal. Please check the email.
Thanks REDQ TEAM
please check i have again reply on ticket yesterday.
Hello
It`s two days but no buddy replying on ticket…please check my issue … this theme is having so many bugs.. provide me direct contact details gmail or Skype id by which i can directly communicate.
Hi tareksaneh,
We have already checking the issues in our local site. As soon as we solved the case, we will inform you.
Thanks for your patience.
REDQ TEAM
hi
in how much days your support is resolving issue? its more then 15 days now…and there is no update yet…what is your support ? If you can`t resolve issue so tell me ? and refund me i will buy another theme .
Hi tareksaneh,
As it getting late to fix the issue, then please open a refund request on Envato.
Thanks REDQ TEAM
Your template is not functionnal after one year the translation and the date for make booking doen’t work, please refund me ?
Hello,
This is my problem again again
in checkout page
i want to translate these titles
returning custommer? Click here to login Have a coupon . Click here to enter your code Billing Information http://prntscr.com/dr1qtl in checkout page in product frame i want to display the start and return location http://prntscr.com/dr1pu3 in cart page i want to display the start and return location http://prntscr.com/dr1so3 in car page i want to translate in title price€/Day by price€/Jour http://prntscr.com/dr1t5c i want to translate the bouton Book now by Réserver http://prntscr.com/dr1tl6 i want to translate the bouton Select Option by Sélectionner http://prntscr.com/dr1ucnIn Car Listing page
i want to translate the sub tilte below the grid result found by résultat trouvé http://prntscr.com/dr1ucn i want to translate select…by Sélectionner http://prntscr.com/dr1vrx i want to translate reservation now by Réserver http://prntscr.com/dr1wp3and now after the last update the date for make booking doesn’t work
PLEASE REFUND ME !!!!
Hello estreetz,
Unfortunately , there were some untranslated strings in woocommerce template folders. We’ve solved this and the update will be available soon
Thanks redqteam
Hello, I tried your demo admin, but the visual composer isn’t working correctly?
Thanks! -L
Hi lcarlhart,
Sorry to inform that, we didn’t understand properly your inquiry. FYI, We didn’t provide demo access of Turbo theme.
It will be a great help if you can provide some screenshots or link. Then we can check the issues.
Thanks REDQ TEAM
Hmmm, not sure where I pulled this up, but it was a demo admin. I will try and find it for you. Thanks!
Welcome 
Hi. I want to ask about :
1. Customize booking form details 2. Discount based on amount
Hi,
1. Can you please explain briefly about ‘Customize booking form details??
2) Yes.
Regards
RedQ Team
Hello, presale questions. . .
We wanted to confirm that your theme provides the following:- Login System for customers/returning customers
- Reservation system + sales
- Calendar system integrated with the reservation system
- Package deals, discounts and campaigns
- Pick up and drop off scheduling
- Foreign shipping options
- Insurance options
As you can tell, this is for rental of something besides automobiles. Wanted to make sure your theme supports this as well.
Thank you for your feedback!
Hello CleverCreative ,
Thanks you for your interesnt and queries.
1. Our theme provides wooCommerce default login and user account functionality. User can’t upload their own property. They can view the order and modify their account settings.
2. Yes
3.Yes
4. Our them provide discount features. I’m not sure about package deal and campaigns.Can you please explain me in details? It would be better if you can provide me some screenshots or link or video.
5. yes
6. Shipping is totally handle by wooCommerce default functionality
7. I’m not sure about this.Can you please explain me in details? It would be better if you can provide me some screenshots or link or video.
For more information you can check our online docs for rental plugin https://redq.gitbooks.io/woocommerce-rental-and-booking/content/
and theme docs https://www.gitbook.com/@redq/dashboard .
Video tutorial : https://www.youtube.com/playlist?list=PLUT1MYLrVpA_d_fzbuIDwFANBvo1ckApI and https://www.youtube.com/playlist?list=PLUT1MYLrVpA-d6LvXfnHwPdoNXpzM-URw
FAQs for rental plugin : https://redq.gitbooks.io/rnb-faqs/content/
Thanks redqteam
Thank you for the reply!
4. . .
Basically we are looking to pair a rental product with added purchased products. The same way as a customer adding “Linked Products.”
e.g. like if you were to rent a car and in the same purchase buy windshield wipers, floor mats & 5 gallons of gas.
7. . .
In the same token, when you rent a car, you would want to purchase insurance for your rental.
Again, thank you for the reply! -L
Hello CleverCreative,
WooCommerce provide this feature for linked provide. Yon can set related product and upsell and cross sell products form main product back-end.
Thanks
I am considering strongly to buy your theme, but have just a few questions.
Is there a place where I can find more information about the security deposits configuration.
And will further add ons to woocommece work (like this plugin)
https://codecanyon.net/item/woocommerce-dropshippers/7615263
Or is there already drobshipper function in your theme / plugins
Thanks in advance
Hi Emil1233,
Thanks for your comments and inquiry.
In dropshipping case, sorry to inform that we don’t have this supported yet inside our Theme. But we will consider this idea as a feature request and will try to implement this functionalities inside the theme.
Thanks RedQ Team
Hi Emil1233,
The deposit information is stored to Site admin. When customer returned his car/products he needs to inform that to Admin via messaging/email. Currently Auto-deposit isn’t available.
Thanks for your understanding.
RedQ Team
Pre-Sale Question:
I have a list of features (theme and RnB plugin) that I want to add to my new website. Is there an email where I can send the list of features and get a response if the plugin and theme support our requests?
Thanks!