78 comments found.
Hello, thanks for contacting!
Kindly let us know if you have any questions or any assistance is required. Thank you!
Hi i need to know how to use the footer in the template? also i need to add news listing in home page, how i can do this?
Hi, thanks for contacting!
Settings for the footer can be found in Theme Settings – General – Footer tab. If you need to edit this section, please note that it is made with the help of the widgets in the Bottom sidebar, to edit it please proceed to Appearance – Widgets tab.
To add posts to the page I can recommend you to use Blog shortcode or Post slider shortcode.
Thank you, should there be anything else you wanted to ask please do so!
Hello, is it possible buy this template and order optimizations. One It is sht like Ajax grid http://nyatri.org/dzieci-do-adopcji/ but current version is hard-coded in template page i need it configure in WordPress. Second it is show children information http://nyatri.org/adopcje/tenzin-lodoe/ How order this changes to valuation? Best Regards, Karol
Hello, thanks for contacting!
Please note, that we don’t assist our customers with serious customizations and content adding, though we’ll surely help you with any questions concerning theme functionality and troubleshooting, guide through the installation and demo content uploading process. Appreciate your understanding.
I can recommend you to add children information in the project post type, which allows to enter needed project details and features, and then you can display your projects in the Portfolio shortcode. Hope such solution will be satisfying.
Kindly let us know if you have any questions or any assistance is required. Thank you!
Hello—I would like to add an image’s TITLE field as a visible caption when the Gallery’s lightbox is triggered. Is that possible? Or failing that is showing the CAPTION field itself?
Hello, thanks for contacting!
In fact adding such captions for gallery isn’t possible, we can only advise you to place required description directly on image (with the help of any image editor) and then use such images with already added captions. Appreciate your understanding.
Thank you, should there be anything else you wanted to ask please do so!
Love this theme and considering purchase for new redesign. We are interested in using a lot of columns (blocks side by side), but don’t won’t the mobile to be too long when each block gets stacked vertically. Do you have any capability to limit content on the mobile view? Like for instance, have four blog posts across the homepage, but on a phone just see the first post. Thanks!
Hello, thanks for being interested in our theme!
Such functionality isn’t available, for achieving the desired result you can implement customization in child theme files.
Please note, that we don’t assist our customers with serious customizations and content adding, though we’ll surely help you with any questions concerning theme functionality and troubleshooting, guide through the installation and demo content uploading process. Appreciate your understanding.
Kindly let us know if you have any further questions. Thank you!
Hello, wondering if you will release a HTML version of this template. We like it a lot and would love to use it for a non-wordpress project.
Hello, thanks for contacting!
We don’t have Charity NGO WordPress theme as an HTML template or in any other version for a different CMS. Appreciate your understanding.
Thank you!
What days are support available? I submitted a request on friday and haven’t heard back from support yet. Im getting error messages while attempting to upload demo.. I presently have hosting with hostgator.
Hello, thanks for your patience!
Our support team works Monday to Friday, that’s why we didn’t get back to you earlier.
Could you please specify the ticket number so that we could check the progress for you? As soon as request is submitted, a user receives automatic response with company policy and ticket number. The letter might be redirected to Spam folder, please check it as well.
Thanks in advance!
What kind of content composer does this use? If not VC do you have screen shots of it?
Hello, thanks for the question!
Visual Composer (Page Builder by wpbakery) isn’t included in the theme package and we can’t guarantee its compatibility with Charity NGO, as we haven’t implemented such compatibility tests. Though we can’t deny mentioned plugin will work properly with our theme.
For the demo we used our own Visual Content Composer with a huge custom shortcode collection. Please check this video demonstrating how easily shortcodes can be managed. It’s taken for another product from our portfolio, but general idea for Charity NGO is the same. We’d also kindly advise to check other videos under Features menu item to see other composer and overall theme options. Our customers usually use exactly Cmsmasters’ Content Composer, as they are absolutely satisfied with it.
Thank you, should there be anything else you wanted to ask please do so!
All homepages are awesome, the special characteristic of this theme is its donation system and events display system. Very well done.
Thanks for your awesome feedback!
Besides please feel free to ask any questions about theme functionality, we’ll gladly answer them.
Very nice work! Good luck with sales!
Thanks a lot!
Very Nice Work, Congratulations and Good Luck With Sales
Thank you very much!
Congratulations. Excellent theme. Good luck with the sales
Thanks for your words!
Congratulations! Awesome Work! GLWS
Thanks a million!
This will Sell. As a non tech guy i have a question. can the donation forms be customized ?
Hello, thanks for the question!
Yes, the form fields can be easily customized in Settings – Donations – Form tab.
Kindly let us know if you have any further questions. Thank you!
I would like to speak to you regarding assisting me with the customization. Please provide me with the best method of contact
Thanks for your reply!
Please note, that we don’t assist our customers with serious customizations and content adding, because it is beyond our support policy, though we’ll surely help you with any questions concerning theme functionality and troubleshooting, guide through the installation and demo content uploading process. Appreciate your understanding.
Please note that all technical help is provided via ticketing system, you can submit your ticket at http://cmsmasters.net/support
Just please make sure to add all the needed credentials when submitting your ticket.
Thank you!
Do you have any idea how many images are within the demo and the list of various image sizes you provide
Thanks for the question!
Please note that the images from the demo are not included in the download, and are replaced with placeholders, and this is written in the product description and is a usual practice, as they are under copyright restrictions.
There is no list of the images’ dimensions as there are no strict standards for the images. In a case the image width is set strictly at the theme files the image can’t be responsive and in a smaller resolutions it is simply cut.
Here are the dimensions used at our demo site:
- slider: 1920px × 839px;
- featured images for posts: 1160px × 650px;
- featured images for projects: 580px × 580px; 960px × 960px;
- featured images for profiles: 300px × 300px;
- images for galleries: 1160px × 650px.
Hope it will be helpful. Please don’t hesitate to ask further questions. Thank you!
Awesome Work! Good Luck With Sale
Thank you!
Hello Very good Is this the theme of RTL languages are supported? Is RTL be added in the next update?
Hello, thanks for contacting!
Sure, RTL languages are supported. rtl.css is already included in the theme package, so it’s used immediately, when RTL language is selected.
Please feel free to ask any further questions should you have any, we’ll be happy to answer them! Thank you!
Congratulations! Nice Work, Good Luck With Sale 
Thanks a lot!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you very much!
