401 comments found.
Hi,
I have this problem
warning: key() expects parameter 1 to be array, null given in /home/frankyboyd/public_html/wp-content/themes/superba/framework/core/class.admin.php on line 301
what is this?
Regards
Hi there,
this issues should solve it automatically after some hours, by the way we are investigating on this issue in order to prevent this kind of warnings.
Regards
What is the best way to center the logo with menu underneath? Thanks!
Hi there,
unfortunately there isn’t an option to do that, you have to customize the CSS of your child theme. You have to keep in mind that there is also a responsive behavior attached to the header so it may be tricky to achieve.
If you need a customization you can follow this link https://justevolve.it/customization/ and fill the form in the page.
Regards
Hi, is it possible to try before buy? I can see the website. But I want to know if certain plugins work on the website before buying. For example I want a plugin that you can share any picture on social media. Or that people can share my pictures on their website.
Regards
Hi there, thanks for your interest in Superba. There is no way to try the product before buying it; images inside the galleries cannot be shared individually on socials, unfortunately.
I think to buy this theme, I saw that the thame didn’t update from last year. Is everything Ok with the theme? Are you going to update it? This is for my client, and it is very important to me that the site will be perfect. Thank you!!
Hi there,
there aren’t reported issue so the theme is ok. By the way, if you will find any issue you can open a ticket on our support platform on thbthemes.com
Regards
I can no longer update my site because I can’t open any of the page builder sections, it’s just a constant loading box and nothing comes up.
Can you advise? I have the latest version of Wordpress and the theme, but the “THB Portfolio” plugin can’t update (it goes to a dead link). I’m assuming this is the problem.
It’s a real disappointment since I paid for the theme & now it’s rendered useless.
Hi there,
the portfolio plugin is bundled with the theme and can be found under the theme folder/config/plugins if you want to update it manually, by the way we need a link to you installation to understand better the problem.
Regards
Q/ Is it possible to reduce the height of the slider on the home page and if so how do I do this please?
Q/ Rather than show a section of each image on the home page, is it posible to show just one image in the scroller please?
Many thanks Steve.
Hi there,
1) yes, you have to customize that with CSS and change the image size for the carousel:#thb-carousel-gallery-container { height: you new height value; }
then in the config/config-general.php line 160 change the image size carousel height value accordingly.
2) we are not sure to have understand your question correctly, are you trying to show only one image at time on your carousel? if yes, this is not possible.
Regards
How do I change the font from being bold to regular?
Hi there,
for which element? By the way, you have to create your own CSS customization, you can find CSS selectors by using the browser inspector, the use the Theme Appearance > Custom frontend CSS textarea or your child theme style.css file.
Regards
Hi there. I have this theme installed but the Yoast XML sitemap isn’t reflecting the images that are on all my pages. I have loads of images on each page, but the sitemap doesn’t see them. I wonder if this is because all my content is built using the section builder, rather than in the main WordPress composer.
Can you confirm whether using the section builder will negatively affect SEO? Yoast can’t see my page content so I can’t use the on-page SEO options either…
Thanks,
Ryan www.roberthughesgardenconstruction.co.uk ryanhughesphotography.co.uk
Hi there,
the “projects” post type can be included in the Yoast sitemap from the “Yoast > XML Sitemaps > Post Types” section. By the way, the sitemap is a list of pages or posts of your website, not the content itself, images are listed under the “attachments” sitemap http://www.roberthughesgardenconstruction.co.uk/attachment-sitemap.xml
Regards
Is there an update in the works? I have the woocommerce warning re: outdated theme files…. Tx….
fyi – Version: 1.0.26
Hi there,
the only template “outdated” is the product-image.php that is radically different from the core one, so there is no issues continuing using this version.
By the way thanks for reporting.
Regards
Thanks for the prompt reply. Yes – I see no issues with the look or performance, all good.
Hi, my current parent theme shows version 1.0.24, I know 1.0.25 and 1.0.26 is available, but it still shows my theme has the most current version. How do I update it to the 1.0.26? I have the child theme activated. My site is www.nickleungphotography.com. Thanks!
Hi, simply download it again and replace the parent theme on your installation with the new one. Make sure to delete the previous parent theme first, and re-activate the child theme after you’ve done installing the update (the child theme doesn’t need to be updated).
Hi there, I just purchased the theme and I have the same problem another user described. The social media icons for Instagram and Facebook do not appear. I already filled out the “Social Section” but it doesn’t work. I even tried to create a support ticket, but that doesn’t work either. I created an account, logged in and entered my purchasing code, but I can’t find any option where I can create the ticket. So it would be awesome if you could help me here.
I just found out how it works 
Regards, Salomé
Glad you solved 
Hello. I’m having a problem with my site…when you click on a picture from any gallery, it won’t increase the size. I just get the spinning load wheel with no picture. I read through the comments and updated the theme, but I’m still having the problem. Any ideas? Here is the link…stwilsonphoto.com
Hi there,
in your home page carousel the modal is disabled by option, on your gallery page everything works properly. Did you solve your issue?
It does work with Chrome now, but not with Safari
We were able to open images in your galleries in Safari as well. Make sure to clear your browser’s cache and try again.
Hi there,
I really loved this website template, however, the DEMO website is great but I cannot see how is the usability of the Admin Control Panel on WordPress platform. Is there any way to see how to customize, create galleries, etc…?
All the best.
Hi there,
we have some videos on YouTube https://www.youtube.com/playlist?list=PLRcW-as7a7gDbmBGSDV3h2ewn_2fldqtr
Regards
Thank you for your reply. Is there some recommended plugin or way to add EXIF data to the gallery or I just simple edit the caption of the photo with these information?
Hi there,
the EXIF are automatically extracted from the images by using the WordPress core functionality, you can also use caption for more details.
Regards
I mean: Since it will be a photography website, is there a way to show the EXIF data on the caption of the picture? A recommended plugin or something included in the template.
Ah, ok. EXIFs are show when opening the photo in a popup, and there’s a way to also chose which ones to display.
But in your DEMO version I did not find this example with EXIF data. Do you have an example to show me on the DEMO template?
Hi there,
just take a look at the latest photo in the home page carousel gallery http://demo.thbthemes.com/superba-photographer/home-page/ you need to click on the photo and when in the lightbox mode click on the “i” icon on the right toolbar.
Regards
Hi there,
Thank you for your reply!
Great to know that this EXIF data can be automatic! Can I add to this same information field of the EXIF a text, like the location, capture, story too? Do you have some kind of thing to block the right-click function, to prevent the steal of my pictures?
With my best regards.
Hi there,
EXIF cannot be changed, but you can use the caption field to add more data.
Yes there is a right click functionality built in in the theme, but doesn’t exist a real way to prevent an user to download images, even the plugins you can find on WordPress plugins repository, we suggest to place a watermark on your images, is more effective.
Regards
About business card, if I buy your template do you provide the name of the font used on the website landing page (“Brad Harrison Photography”) and can I use the square with my name on my business card? I would like to make a business card similar to the website template. Best regards.
The name of the font should be Brandon. You can find very good alternatives to it on Google Fonts. What you make with the fonts is up to you
Am I being stupid or is there no way of changing the header? After searching for hours I can’t find ’#thb-header:after’ which I’ve seen referenced before? I am trying to use a full screen slider which works great but looks awful with a massive white header over it?
Hi there,
when the fullscreen option is enabled you can use this CSS rule to override the slideshow top shift:#thb-slideshow-gallery-container {top:0!important;}
This will extend the slideshow container below the header.
Regards
Thank you so much, could you point me in the direction as to where to add the code? Thank you!
Hi there,
you can paste the CSS code in the “Appearance > Theme appearance > Custom frontend CSS” textarea.
Regards
Hi again.
My apologies but this isn’t working? I’m almost certain none of my custom frontend CSS isn’t working?
Hello,
I have figured out where to place the CSS, I placed it in layout.css and it work great, so thank you very much for helping me out there. I still don’t seem to be able to make any changes work in the custom CSS menu though?
Hi there,
you can place all of your CSS customization also in the child theme style.css file if you need.
Can you share with us a link to your installation so that we can look better into the issue.
Regards
Hi again. One more thing, is it possible to try another gallery plug in? I followed the installation instructions but it doesn’t work – https://wordpress.org/plugins/responsive-gallery-grid/. Thank you.
Hi there,
unfortunately we haven’t tested the plugin you’ve linked, but if the plugin work with a shortcode should work, can you please open a new ticket on our support platform over at http://thbthemes.com so that we can look better into the problem?
Regards
Hi, What is the maximum pixel height for a gallery image so that when in full screen mode they all appear the same height. I had some come out smaller. Thanks.
Hi there,
the gallery image height is 600px.
if you have issues please open a new ticket on our support platform at http://thbthemes.com so that we can look better into the problem.
Regards
Hello, on my the lightbox doesn’t work it keeps animating with the loading icon. The images doesn’t load. My website is www.thomasvanrikxoort.com. Could anyone help me? Thank you.
Hi, make sure to update the theme to the latest version; everything seems to be working normally now though!
Hi thanks for a great theme, byt i have problem with pictures on normaln screen no retina is all sharp but on retina display all the pictures are soft. how to fix that? thanks
Hi, have you tried regenerating your thumbnails with a plugin such as Force Regenerate Thumbnails?
hello, yes i tried this but no change.. Let say i put 1200x picture to gallery slideshow and on no-retina display pictures is soft/blurry not sharp as original and this is same on retina. When i change size to 900x and upload same picture on no-retina ist nice sharp but on retina is soft/blurry. Have no idea how to fix that.
Hi there,
have you tried a plugin like wpretina2x?
Hello yes i tried but in free version its not working i have to pay and try to upload two versions of pictures.. Im little bit sad from theme. I change picture size in config general but nothing change after regenerating.. Or its just users failure here is an example mareksvancara.com/test (first pict is 900×600 and second one 1000×667)
Hi there,
from what we can see from your page there aren’t image sizes generated for your images since the images used are the “full” sizes. The image size you need to change is the “carousel”, line 160 of config/config-general.php file, this is the one used by the template-carousel page template.
Regards
thank you for reply, I used Force Regenerate Thumbnails with no changes. How is the best way to upload images to this theme? with best possible quality.. (in my old theme i simple upload picture in dimension of my gallery and it was working great)
I purchased Superba theme and it was working very well until about a month ago. When you click on any photo in the Gallery, it does not open up or zoom it in. It seems as if it’s loading but it does not open it up to see closer. This is the page: http://theoathofhippocrates.com/gallery/gallery-oath-of-hippocrates/ Any suggestions what so ever, would be very welcome!
Hi there,
we have take a look at your website and everything seems to work properly, maybe is a temporary connection or server issue?
Regards
Thank you for taking a look! The reason it’s working is because I had to install the plugin Envira Gallery. I would really rather use the galleries in the Superba theme 
I made a temporary page using the Album grid. I hope it opens up for you to see: http://theoathofhippocrates.com/gallery/gallery-temp/?preview_id=1018&preview_nonce=a1802fa20e&_thumbnail_id=-1&preview=true
Hi there,
we suggest to update your Superba copy to the latest version 1.0.26.
Let us know if there’s more that we can do to help you.
Regards
Hi, I recently purchased the Superba theme. And I think it’s great!
I’ve been customizing it and testing now and trying to set up the carousel album. I want to make the carousel album just like the theme sample (Brad Harrison Photography).
If you look at here, http://merilyndcruz.com/ I uploaded only 3 images, and it’s showing only one at a time. But I want it to show one image at centre, and the other town on the each side of edge.
Is there a simple option for that ? or should I code?
Thanks,
Hi, you can create a new page with the “Album-carousel” page template associated to it, and set the carousel to start on the second slide, so that you will see a bit of the image before/after the current image.
