130 comments found.
Hello
I just want to buy this amazing theme
Sir but please tell me, did I find there .pot File that help me translate theme. Because i don’t want use wpml for translate. Best Regards
and happy ester egg
Hello, Thanks for your consideration. For your question, this theme do have the .pot file: http://prnt.sc/exalv9 . Let’s enjoy the theme and if you have any possible issues, please contact us via our Support System at: http://support.ytcvn.com
Thank you!
Dear Sir/Madam, Kindly attend to this problem with SW Himarket theme. PROBLEM: Import Media File FAILED!!! I need an urgent attention I’m behind schedule with the project your theme issues persist. Can’t edit products, products images can’t be displayed plus footer. My Ticket numbers are Ticket #TF645767 Ticket #TF820890
Dear Sir,
Please check the ticket TF645767, we have answered it.
Thanks!
Thanks. Its solved.
Hi,
Wordpress Media import error..
wp-content/plugins/wordpress-importer/wordpress-importer.php on line 89
Dear Sir,
Please submit ticket here: http://support.ytcvn.com , give us your url, admin account, so we will support you soon
thanks!
Hello,
I installed the theme correctly and demo data, however when I go to the /shop page nothing shows. It is just a blank page. Also I cant view any products, everything just comes up blank. Ticket # is TF633099. Can you please take a look?
Thanks, Andrew
Hello,
Thanks for informing us about this. We have checked your ticket and your FTP is not a right one. Please give us your FTP information again and we will fix all your issues soon.
If you have any new problems, don’t hesitate to let us know. We are always here to help you.
Thank you!
Hi,
I have a pre-sale question: if I’d like to use this theme, then only the 3 languages and currencies should be used which are selectable in demopage or is it working with all woocommerce supported languages? I’d like to use Hungarian language and currecny.
Thanks for your answer in advance,
BR
Hey there,
Thank you for contacting us and sorry for our late respone. For your question, our themes are all working with all Woocommerce supported languages. If you have any new questions, please don’t be hesitate to ask us at: http://support.ytcvn.com.
Thanks for being our customer!
Hello, how can I take from Homepage the hand on right that shows Theme Setting
Thanks
Hello,
Thanks for contacting us. Depends on what you are talking about here, please open your administration panel, go to Appearance >> Theme Options >> Advanced and enable the Cpanel here: http://prntscr.com/efgybn. You will have the Cpanel – the hand on right as you called.
If you have any else problems, please don’t be hesitate to let us know.
Thank you for being our customer.
Hello im willing to buy this amazing theme but i have questions
i see the theme support Right to left and arabic language my question is i want to use the default RTL and when the customer pick English language its change to Left to right is that possible ?
Dear sir,
Thanks for contacting us. We really appreciate that you love this theme and took the time to share your idea. For your question, you need to use a multi language plugin to solve this situation. We suggest using WMPL, and our theme is compatible with this plugin( It is a premium plugin so you will have to purchase it).
Of couse, when you buy this theme, we will support you to configure the theme’s features.
Again, thank you for your consideration and we hope that if there’s anything we can do for you, you won’t hesitate to let us know.
How do I insert my own custom pop up short code? Similar to the one you have when the page first loads I know I would have to go to the theme options and then advanced, but how did you generate the shortcode?
How does someone link to a given category to the menu?
Dear Sir,
in next version, we provide to custom popup for all, it’s coming soon,
For now, if you need custom this, you can edit file: wp-content\plugins\sw_core sw-core.php; function: ya_popup_subscribe
For your issue: How does someone link to a given category to the menu?: we don’t understand your idea clearly, please send us more detail with screenshot
Please submit ticket here: http://support.ytcvn.com
thanks!
Hello! How many plugins does this theme include?
Dear Sir,
There are about 12 plugins included.
thanks!
12 plugins is required?
Dear sir,
12 plugins are packed along with this theme package. They are for all 5 indexes, and one index has less than 12 plugins. We use them to ensure that we give you the best using and site management experience on this theme.
You could consider purchasing this theme and have your own experience.
Again, thank you for your consideration and we hope that if there’s anything we can do for you, you won’t hesitate to let us know.
I’ve submitted a ticket and provided you with FTP login details a WEEK ago but I haven’t been able to get a reply. I need to find out what’s going on.
Dear Sir,
We apologize for your problem. Please send us your ticket number, we will check it soon
Thanks!
I think this is what you’re looking for: MTT-0000008719
Dear sir,
We replied to your ticket. Please update the theme, your issues will be solved.
Thanks! Dear sir,
We checked but not found any your ticket from our support channel. Please go to our support center to post your issue to get our help: http://support.ytcvn.comPlease give us product name/ purchase code and website information to check it soon, and save time for you.
It will be replied within 24 hours ( except for holidays and vacation).
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter
Hello, I sent a ticket but no reaction. The template is now dysfunctional. Thank you
yes
Dear sir,
Please check your ticket #TF861568, and then give us your ftp account to check,
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter
Hi. I bought this theme for my client. I bought too many theme from themeforest. All themes install were very easy. This theme not like others. How: When you install this theme , you will not see same result as demo. Woocommerce not working now. I open ticket. please help me.
Dear sir,
Please check your ticket
thanks
When will you have a version released for WP 4.7?
Dear sir,
We are updating it. You can update it first if you want, but it will happen some errors, you can do as our guide: https://www.smartaddons.com/blog/how-to-fix-bug-when-update-sw-themes-to-wordpress-47 ThanksHi i am interested in this theme .. But i am worried with all the bugs and issues reported before in the comments ..
Have you fixed all the bugs and issues in your latest update?
Dear sir,
We fixed and updated in the update version. If there is any other issue, we still support for you.
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter
I have found a quite significant bug on the theme.
The product category view thumbnails have missing link areas..
Look this image for further explanation.. http://imgur.com/a/CCtzm
This is problem on all my products. Very important to get fixed. This might have something to do with i have disabled Wishlist/compare/quickview..
Thanks in advance.
Dear BATISTUTA,
I checked our demo but i could not find this position.
Can you please post your issue to our post https://www.smartaddons.com/forum/529-sw-himarket, give us your live url to check?
Thanks
Done! Looking forward to your reply
https://www.smartaddons.com/forum/529-sw-himarket/30311-product-image-link-problem#30311Ok,
I will check and reply via forum.
Thanks
Hello! Interested in buying this theme, are you still constantly updating it and giving support? Because I see you have many others. From experience, I already bought around 70 themes here so I want to make sure this is not a project you do not care about anymore. Let me know thank you!
Dear sir,
We update theme monthly and give support via such chanels as forum/livechat/email/ticket.
Please let us know if you have any question.
Thanks
Hey guys! Good morning! I tried to register and post in your support forum but it didnt work. So, ill post here my problem… In my site, http://www.zugo.com.br, when the mouse hover some product and the icons appears (http://prntscr.com/d92gs2), the magnifying glass icon shows this error message instead of show the image: “The requested content can not be loaded. Please try again later.” (http://prntscr.com/d92h4o)
Could you tell me what is happening? Thank you very much and have a nice weekend!
Dear sir,
Please go to forum to post your issue, our technical support team will check it. https://www.smartaddons.com/forumThanks
HI author , i am facing error while i am clicking on the product for the detail page of any product , its shows error (Parse error: syntax error, unexpected ’<’ in /home/oneclickaway2016/public_html/bharathosting/wp-content/themes/himarket/widgets/himarket_category_list/category-list.php on line 16) Please suggeste me how to resolve that issue
Dear sir,
Please go to our website, register an account and then go to forum post your issue, technical support will help you check it. Please remember that your information and purchase code need to be filled, and don’t worry because the information is kept in admin area, nobody can see except you and admin.
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter
Product Detail Page and Product listing page is missing… Hi, I just bought this theme and have this problem, if it’s possible please give me a code (layout in Visual Composer) like a demo page. - produt detail (Shop) page - product listing page
(The page that I want are in attachments)
https://postimg.org/image/ws0q2y0n1/ https://postimg.org/image/fsrrnopfh/Dear sir,
Please go to our website, register an account and then go to forum post your issue, technical support will help you check it. Please remember that your information and purchase code need to be filled, and don’t worry because the information is kept in admin area, nobody can see except you and admin.
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter
For anyone wondering about the related products. The SW related widget is bugged. So you need to use the SW Upsell widget and the configure the products upsell linked products. Then it will look as in the demo.
Dear sir,
Could you go to our forum? Our technical will check and help you solve this issue.
Thanks!
FAQ’s
.
Official Support
.
Facebook
.
Twitter