4141 comments found.
Hi! Thanks for the quick update to 1.7. Just wanted to let you know about 2 bugs I encountered in my shop after the update:
- In the single product page, all of the product thumbnails miniatures will show (even in products with a lot of thumbnail images), making Product Description and Additional Information areas to go down to the bottom of the page;
- In the single product page, the description area overlaps the product options when custom dropdown-menu is enabled in the presence of a long list of product-variations;
Thanks!
Hi,
- The new WooCommerce gallery doesn’t use a thumbnail ‘slider’, but it’s now possible to display the thumbnails below the main image as well (you can change this on the “Theme Settings > Single Product” page – see the “Thumbnails Layout” setting).
Alternatively you can use the following JavaScript to make the thumbnails ‘scrollable’ (the code can be included on the “Theme Settings > Custom Code”) page:
jQuery(window).load(function() {
jQuery('.flex-control-thumbs').wrap('<div id="nm-thumbs-wrap" style="overflow:hidden;"><div id="nm-thumbs-scroll" style="overflow-x:hidden; oveflow-y:scroll; margin-right:-17px;" /></div>');
var thumbsSetHeight = function() { jQuery('#nm-thumbs-scroll').css('height', jQuery('.woocommerce-product-gallery__wrapper').height()+'px'); };
thumbsSetHeight(); jQuery(window).resize(function() { thumbsSetHeight(); });
});
- This has been fixed in the theme-update released today.
Cheers
Thanks, that worked. Another related bug: div#nm-thumbs-scroll was causing a huge blank space between product photos and description in mobile mode. I solved it adding the following code to Theme Custom Code:
”#nm-thumbs-scroll { display: none; }”
Hope it helps in case someone is having the same problem. Cheers!
Thanks, we’ll get this fixed in the next update (1.7.2).
Hi, I have problem with post grid. They generates bad code for SEO.
//* code <!Women Go Bike 2000 elite
rower damski, rower miejski
1 bieg, 3 biegi, 5 biegów, 8 biegówcode*//
Hi. The ‘post grid’ is one of the standard elements included with Visual Composer so we’re unable to make changes to it. I suggest contacting them directly about this issue.
Hi NordicMade, is there a way to login in the back-end of the website to see how the product-/ordermanagement is handled?
Hi. There’s no demo of the WP admin, but video guides are available on the WooCommerce help pages. You can also download and try WooCommerce anytime. Cheers
Support link isn’t working, updated everything, all the required plugins after the woocommerce and savoy update but still getting errors on the product pages. please contact a.s.a.p. info@kunstinkaart.nl
Our support service (Ticksy) should be up again soon, but you can contact us from our profile page as well.
Hello, We would like to add an icon of our new payment method “klarna” next to the icons on the right side of our header. It should be left to our customer accounts- and shopping cart-links.
Please see the linked file: https://www.dropbox.com/s/qp625sq8nfidhwq/klarna.jpg?dl=0www.fckbrands.com
Thank you very much.
Hi, This should be possible with the menu image plugin. If you have further questions you can open a support ticket. Thanks
thank you!!
Hi, i would like to purchase the theme, will the theme also contains User Profil and Sign Up, Checkout Page etc? On the desktop version i cant access those pages i only get a white page. Hope for a fast feedback.
Hi. Yes, all the default WooCommerce pages (login/register, my-account, checkout etc.) are included (the demo site seems to be working here, so I’m not sure why you’re seeing blank pages..).
Hello!
The up-sells products don’t take set data from settings about number of columns. Its always one column (mobile size view is good). How to fix it?
Hi, Could you open a support ticket so we can look into this? Thanks
Translation not working at the moment after last WooCommerce update. There are incompatibilities with new WooCommerce files. Please, update the theme. Thank you. Kind regards.
The new theme-update (1.7) was just approved and should be available now.
Thank you for your time Sir !
1. Yes this is possible.
2. It’s possible to display the search icon/button in the header, but not the product filters.
3. Yes, the products filters can be set-up to however you want.
4. Are you referring to the loader-animation? -it’s possible to change the speed with custom CSS.
5. Related products are displayed based on category/tag relations. It’s also possible to display selected “up sell” products.
6. There’s a widget-section above the footer-bar that can be used for this.
7. The theme can be fully translated.
8. Yes, you can use payment gateways supported by WooCommerce.
9. Image optimization goes a bit beyond what we can help with, but there’s a few plugins available for this.
10. I’m not exactly sure what you mean by “related category”, but there’s no limit to how many products a category can have.
11. WooCommerce doesn’t have support for this by default.
12. Yes, the banner image can have any size.
13. There’s a few plugins available for this, but we haven’t fully tested it ourselves.
14. Changing the position of these elements would require customization.
Thanks a lot, awesome!
Hi, with the new 3.0 woocommerce the checkout pages languages and input field placehoreder texts are not in my langauge any more…but instead they show in English…e.g. Company name, Order Notes, Cash on Delivery payment options, etc..please solve this asap…when will be the next update ready for the theme?
Hi, The new theme-update (1.7) was just approved and should be available now.
hi, in visual composer, “product category” widget isn’t showing all categories. only some.
Hi. Do the categories that aren’t displayed contain any products?
hey, i solved it. apparently if i update VC seperately from the theme (there’s a higher update) then it won’t show all categories. i deleted VC and made the theme install it from required plugins and it was fixed. thanks.
Great, thanks for the info.
Hi. Can you help me find a way replace Wishlist button from Product Listing with Add to Cart button?
Hi. To replace the Wishlist button you need to customize the ”../savoy/woocommerce/content-product.php” WooCommerce template. This goes a bit beyond standard support though, so if you need help with this I recommend finding a freelancer on “Codeable.io” or “Envato Studio” for example.
Hello, I have the same problem with woocommerce 3.0 on the savoy theme with 1.5.7 version and just ask you do not late too much the next theme update, please!
Hi, The new theme-update (1.7) was just approved and should be available now.
I apreciate your answer in order to fix this situation. Thanks a lot!
If Savoy is now compatible with woocommerce 3.0, you should comment in the specifications on this page in order to inform to nwe customers. Best regards!
Hallo I need urgent support on the savoy theme and visual composer plugin within the theme, your support link not working
Hi, replied to your e-mail. Thanks
Hello, I updated to Woocommerce 3.0 and now the variable product image doesn’t change accordingly when selecting options.
Please help.
http://store.dogpa.com.tw/product/iphone-7-supcase-unicorn-beetle-hybrid-%E6%89%8B%E6%A9%9F%E4%BF%9D%E8%AD%B7%E6%AE%BC/Hi, The next theme-update (available soon) will add support for WooCommerce 3.0. You can find a guide on how to update here.
So at this moment before Savoy theme update it is normal that the product photos don’t change accordingly, correct?
The variable product-image should change in both the current and new version.
Updated and issue resolved, thanks.
Hello, I got warning message today, “WooCommerce data update” and after both front and back ends turns blank page after update.
I just recover my database and was wondering if it might be related to the theme, because woocommerce says some of Savoy theme are outdated, message as below:
“Your theme (Savoy) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”
I cannot login the support forum, it seems not working. Would you help check and fix?
Hi, The notice is displaying because some of the WooCommerce templates have been updated in the latest 3.0 release (the next theme-update will clear this notice).
Got it, thanks.
Hello! Can you please tell me what should I add to the custom HTML field in Lightbox element (button or link doesnt matter) so that the contact form I created opens as popup. The form id doesnt work when put there.
Hi. Could you open a support ticket so we can look into this? Thanks
is it possible to set “woo product slider” auto play?
There’s no auto-play setting for this element currently, but we’ll add this in a later update.
Hi There, when is the woocommerce 3.0 version going to release?
selecting a different variation wont change to desired image right now
sorry just saw the latest comments.. ill be wailting 
When will the new update be live? latest woocommerce warns me about not being compatible. thanks
The next theme-update is currently pending approval and will be available very soon.