4623 comments found.
Hello, is there a posibility to get an demo account? I want to see how template configuration in wordpress looks like.
Hello,
Unfortunately, we don’t provide any backend demo for test.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi. Is there a way to send email notifications when there are new pending items?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Unfortunately, we don’t have the feature. there will be some more in the future.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hello guys.
“Placing Ads on Websites”
I believe you can help your customers monetize their websites if you allowed the opportunity for them to place ads on any page including the homepage and especially the map template and search results which users/visitors will have to go to but which does not provide for such. How can this be achieved please? Thank you. JD
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Unfortunately, I am not sure what you mean. Can you please give our support team the detail?
Please post it on our support site? Our support team will assist you (mostly within 24 hrs).
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hello
pre-sales question :
1. How many listings your theme can handle? 2. Can i use theme on 3 sub-domains or i need to purchase 3x?
Thank you!
Hello,
We have seen around 20,000~30,000 listings on maps and it works very fine.
I think you just need one theme for each domain. however, you need to make sure with Envato support team. they handle license issues.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
I am trying to upgrade from 2.3.1 to the newest version of Javo. Is there a process or plugin to migrate? When I updated the website had problems and the items were gone.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Have you looked this post? migration tool. It’s posted on notice and note in package.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi, sorry can’t find it… I have the SINGLE LISTING/ HEADER COVER STYLE/ Full cover overlay on, perfect, BUT, how can I reduce the black color to see more of the header image in the background cause for now, it’s too dark?
Thanks!
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? Please provide them the URL or Screenshots to assist yours quickly.
Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi,
I’m really interesting to buy your themplate:
We need to create a website for our customers.
This website will be a directory site for many Shop and Companies…
First of all we have to create 4 kind of user: Normal User – Shops – Company and Agents
Most of all, we need to manage user roles, because we need to put restinctions in reviews system
For example: Agents can post reviews on all others user (shops and company), but Company can post reviews only on Agents and Shops can post reviews on Agents and Companies.
Is possibile with your theme?
Hello,
It seems to be an advanced feature for your project. Unfortunately, we don’t have roles and restriction by roles. You need to hire someone to customize it.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Ok, I’m really interested, we need this customization and we love your theme, off course we will pay you for the customization
You need to contact our support team or developers for your customization. can you please email us your details?
javothemes@gmail.comThank you,
Hi, are your javo add ons have lifetime updates?
Hello,
Please have a look at this term on lava code.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi, pre-sales Q – Can a user submit more than one listing?
Hello,
Yes, they can submit more than one listing.
If you have further questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Completely agree with previous comment. Search must be improved.
Asking to contact support forum for questions like this, it makes no sense beacuse the answer will be ; Theme does not has such functiionality.
The theme is among the best on Themeforest but it ’s very weak on search feature.
Hope you consider to consider a good update in a very near future.
Hello,
You may have misunderstood. First of all, it’s not a forum to post a suggestion or bugs. You need to contact our support team to see immediately and give you a quick answer. The place is also much better to see all of your support histories to assist quickly and to share your site information to see the details. As you may know, our support team is very cooperated. they assist as much as they can. if they can’t, they will let you know. Please understand that our team can’t assist all of your requests. Our search feature is not weak. I am not sure what the exact tech problem. but It has most of the common search features and loved by many users. If I missed anything, you need to contact our support team for the tech issues with the details. I am not a tech support staff. It can be also a case that you missed some settings.
I hope it helps you to understand and please let our support team know if you have further questions.
http://javothemes.com/supportPlease understand that our support team is off on weekends. They will assist you on Monday.
Have a good weekend,
Rob
Actually I meant search by keyword field. Search by category and location is fine. Search by keyword is limited to the title of the listing and that’s weak. Look at the example made by the other customer before mine. He explains very well why search by keyword has to be improved. I have bought your theme because I consider it the richest in terms of features and functionalities. Anyway some little improvements is still necessary. Have a great weekend you too
Thank you for your detail information.
Please contact our support team for this issue. they need a little detail to assist you. if they can’t assist, they will give you the reason.
Thank you,
The search function is not pulling up results based on Keyword/Tag – only Title. This is an issue that really needs to be fixed! In previous comments people have pointed out this issue and you say it works as intended (keyword & title) but on our site it is not and it’s not working on your own demo either.
For example on Demo 2 on the javo directory site if you search on Food you get 2 results with Food in the title and if you search Restaurant, you get 4 results, all with restaurant in the title. But really you should get the same results (6) no matter which you search if they all have the same keyword. No Doze Restaurant has the keyword “food” yet it doesn’t show in the results for a search on “food”
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post your issue with more details ( including URL, a temporary admin account ) on our support site? Our support team will assist you (mostly within 24 hrs). However, It’s Friday here. It can be delayed by Monday.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Well I have no access to support because I bought the license over a year ago but never got to install it until somewhat recently. So never noticed the huge issues until now. But of course there is no way to email your support or get help.
Shouldnt need to send you login info to my site for you to see that this is a problem on your own site too.
Your own demo site search is not functioning as advertised.
Not to mention as other commenter agreed, this is a weak search. It should be able to pull results based on description too in case not all possible search queries are predicted and entered as keywords.
They will assist you on your ticket. if you have more questions, please let our support team know.
what will be the total cost of all addon we have to buy in addition to 29 USD. I want to know the total price we have to pay you to get all feature on directory
Another question for making directory we should buy java spot or this theme confused
Hello,
Please have a look at this post about V3 Addons .
They are using the same javo framework. it’s different design and plugin. javo directory has the grid and designed more with the grid plugin. You can purchase what you like.
Please have a look at faq
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
advice me I want to make a business directory with all plugin what will be the cost I am confused
As we told you that it’s written on the link. you can see all of price on the lava pages. There are also links for Woocommerce addons as well.
Thank you,
Which is better theme: javospot or javo directory. Features of javospot ?
2. Do we have gallery option in Single listing page in Javo Directory and Javo Spot, without ADVANCED SINGLE LISTING PAGE Addon? Thanks.
which is better? Javospot or Javo Directory ???
Hello,
They are using the same framework. But different design and plugin ( javo directory has a grid plugin and it’s free for you ). Javo spot is more with javo shortcodes. You can purchase what you like.
Yes, you can add detail images and it will be displayed on single listing page.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
With the ‘Claim Listing’ feature, once the owner’s claim is approved by admin, are login username and password automatically emailed to the new owner?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I believe there is no notification email for username and password. they know the account information and reset a password.
If you have more questions, could you please post it on our support site? our support team will assist you (mostly within 24 hrs). we can keep your support history to help you quickly and better space for the details.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
So, we were working in a staging environment and then moved the site to our actual domain. It was then that the map page failed to pull any of the listing data. There are 34 listings in our listings section yet the map says 2, one of them being the about page? Then when you click fields like categories it says no data found. Things were going well and now this theme seems not worth the trouble.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
I am sorry to tell you that we don’t really understand the exact problems. It seems that your new domain caused some data conflict. You need to work on data issues.
Please make sure that changing domain is out of our scopes and support . It’s all you need to work on them as out of our product issues.
But our support team can have a look and assist if it’s possible. (but we can’t do much for your server, data issues)
Could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
hi does this theme support credit system ? customer can buy credit from the site in order to advertise.
can customer advertise themselve ? means they have their own login
can customer edit the info themselve ?? means they have the access to delete or set pictures
Hello,
There is a front-end form which your user can post their listings (advertise). they can also manage them ( modify, delete )
For payment packages, they need to purchase a package you (admin) created. You need to have a payment addon. Please have a look at this post for addons details.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Hi, did you plan for the features where certain custom fields group to different categories. For example, Restaurant category have only delivery option, while Hotel category have pool option. These options also can link to filter section. I would like to extend the support and start new project if this feature available soon. thanks
Hello,
I believe that there was a plan for it. However, it’s not a simple work to do for all of the fields need to be controlled by categories. So we can’t really promise how, when it will be possible.
If you have more questions, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
I purchased this theme to replace the Javo Spot seeing as this theme looks better accommodated for what i want.. and it seem’s like i’ve totally messed my site up..
I get alot of overlaps and just code.. I used the plugin to convert? i guess but nothing works.. Was wondering if i could get some insight on how to fix this..
I installed Javo Directory while Javo Spot was installed (did this botch it up?), I really do not want to loose my listings or posts.
- thanks!
oh and i tried to submit a ticket but it didn’t go through.
Hello,
Please check your support tickets which you already left. You can use support site. if you still have any questions, please post tickets.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
You guy’s are awesome, thank you for messaging me through there.. I got it fixed somehow.
We thank you for your great feedback. if you have any problems, please feel free to contact our support team.
It will be happy to assist you. 
Presale
Hi. My website is a directory for service providers who take bookings through the site. I am using Woocommerce Bookings and WCVendors here http://www.themakeupchair.com.au/ but am unhappy with the reliability of the theme I am currently using. Would your theme would be a good substitute? Thank you
Hello,
Our theme is working with WC booking and WC vendors. However, you need to see our demo sites if it’s fit to your project details.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
Thank you Rob. I only see Woocommerce Product Vendors mentioned in your documents not WCVendors which is my preferred plugin. Do you know if this will also work? And would I need to install the WC Vendor Manager from Lava?
Unfortunately, lava team worked only for Woocommerce product vendors. not others. we can’t promise if they will work on other or not.
Hello, every time I try to update the theme I get the following: An error occurred while updating Javo Directory: Update package not available. Please advise.
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
We are not sure how you update our theme. Please have a look at this post ( http://directory-docs.wpjavo.com/theme-update/ )
If it’s not still working, could you please post it on our support site? Our support team will assist you (mostly within 24 hrs). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time. please also make sure that we can’t help customization.
For your information, we don’t work on weekends. our responses can be delayed by Monday.
Thank you,
Rob
V3 Addons | Support | V3 Documentation | Email : javothemes@gmail.com (No support issue)
