129 comments found.
Dear Sir, I have installed ur theme, so many problems in setup. slider not working, menus also not. if possible pl. refund my money
Hello, Dear Customer. We can install theme for you exactly with appearance like on live demo. For these purposes please send us at andrew@wpdaddy.net link/login/password for WP Dashboard and cPanel (or similar control panel, this will shorten investigation time and we’ll provide you with result faster). We are waiting for your response. With Best Regards!
Hi,
I’m getting error on installation.. Warning: session_start(): open(/tmp/sess_5194b7542b30f219a7c2e2c437ce14e3, O_RDWR) failed: Permission denied (13) in /home/icare/public_html/wp-content/plugins/booked/booked.php on line 463
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /home/icare/public_html/wp-content/plugins/booked/booked.php:463) in /home/icare/public_html/wp-content/plugins/booked/booked.php on line 463
Warning: Cannot modify header information – headers already sent by (output started at /home/icare/public_html/wp-content/plugins/booked/booked.php:463) in /home/icare/public_html/wp-includes/pluggable.php on line 1195
Warning: Unknown: open(/tmp/sess_5194b7542b30f219a7c2e2c437ce14e3, O_RDWR) failed: Permission denied (13) in Unknown on line 0
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0
what need to do for this?
Hello, Dear Customer! We have check your installation – everything appears fine now. With Best Regards!
Our site is still at development stage and need to know as how do you disable the following on Posts : 1) Page Views & share and likes right below the title of the page. I tried disabled the social count plugin but even then that bit displays. 2) How do I disable the author detail just above comment section.
Let me know please.
Hello, Dear Customer! To hide page views, share and likes: please go to file style.css located in /wp-content/themes/valeo/style.css and find line 4260 and add in calss .post-controls this rule: display: none; http://nimb.ws/1lCnx4 To hide author in posts and other pages: please use this plugin – https://wordpress.org/plugins/show-hide-author/ With Best Regards!
Hi, I am working on the theme and the site is on staging server. We are facing a problem wherein the footer in Blog section and footer in Main website are completely different. Moreover the blog section footer is completely messed up.
Hello, Dear Customer! Thank you for your question. It is very easy to fix the appearance for the blog. Please go in your WP Dashboard => Appearance => Widgets => Manage Sidebars => 1 Created => Page Blog: http://nimb.ws/O5SQ0k Click it. Switch the settings for Sidebar exactly like on this screenshot and click “Add Sidebar” button: http://nimb.ws/UxYKyl After that you will receive for Blog the similar footer appearance like on all other pages. Kindly Regards!
I sent you an email for 2 problems that I need help. Thank you!
Hello, Dear Customer! We are resolving you issues. We will inform you about results via email. Kindly Regards!
Hello, I can’t understand how works the function valeo_header_menu_extra.
How can I display all menu items that I add? I’de like to have any kind of ellipsis.
Thanks
Hello, Dear Customer! You may view the full code of this function in file header_styles.php located in /wp-content/themes/valeo/inc directory Open this file in code editor and go to line 752. Pay your attention at string # 755 <a><i class="fa fa-ellipsis-v" /><!--<span>More</span>--></a> Replace ellipsis-v on any other icon shortcode from this list: http://fontawesome.io/icons/ and save file. Kindly Regards!
Thanks but my problem is another.
Why a menu item is display:none? I would like to rid off the ul with menu-extra class.
Please see the screenshot attached https://snag.gy/wJSvWq.jpgnevermind, I figured out
Hello, Dear Customer! This fix was performed for theme in order to fix issue with disappearing menu while browser window resize. As alternative we may advise you to use other script or plugin for top main menu. Kindly Regards!
Dear one help with your slider, I have drawbacks the texts that appear in the slider are all the same, and if I can also change the size of the shadow that is put after the text thanks. Link http://drwaltersiza.com/tratamiento-de-fracturas/
Hello, Dear Customer! We have sent your detailed response via email. Kindly Regards!
Hello, I was wondering how can I update the visual composer and layer slider plugins.
Thanks.
Hello, Dear Customer! By default our theme contains Unyson Page Builder and bxSlider slider script. Our theme package contains folder “Documentation_valeo”, please open it and click file “docs.html”. Here you can find all necessary instructions about how to install and customize theme. Please pay your attention on topic in the manual “Theme and Demo Content Installation.”, “Slider and Site Settings”, “Front Page Customization”. If you are using 3-d party plugins in our theme, such as Visual Composer or Layer Slider, please contact their support forums and ask them to provide you with the proper instructions: Kindly Regards!
Hello, I just want to know how to rename the our departments pages, which is lined up with services. https://premiermockup.com/hillrecoverymain/service/
Hello, Dear Customer! You customization of website is nice, we really like it. Regarding your question: please open in any code editor file archive.php located in wp-content/themes/valeo/framework-customizations/extensions/services/views and find line # 51. Change words inside “Our Departments” on yours own and save file: http://nimb.ws/7Fdvsn Kindly Regards!
Hello
how can i change by the slide show the time for change images?
thanks ahmet
Hello, Dear Ahmet! Open in code editor file main.js located in \wp-content\themes\valeo\js\main.js and find string 229. Insert after this string parameter: pauseTime: 5000, The code would appear like this: http://nimb.ws/GsB650 Save file and reload your front page in a browser using CTRL + F5 (or clear cache before reloading) and you will view the changes. Kindly Regards!
Hello
in Main.Js i cant find the parameter: pause Time: 5000 Look here: https://we.tl/QXZg1dAS2G
oh Sorry. I understand now. thank you
Yes, it necessary just to add this parameter pauseTime: 5000, after line 229. With Best Regards!
Hi,
I just purchased you theme, followed all the steps under docs.html. However, when I add the theme for some reason the “Demo Content” does not populate under theme. Any suggestions please?
Thank You,
Ray
Hello, Dear Customer! To install theme with demo, please use in package this zip: valeo-with-demo.zip Also after installation of all plugins is finished, go your WP Dashboard and refresh the page in your browser (F5). After that button Demo Content Install will appear in Tools. Then go “Tools” and click “Demo Content Install”. If you still have difficulties with demo content installation ,please send us at andrew@wpdaddy.net your WP Dashboard and cPanel login/link/password and we will help you to perform these steps. Kindly Regards!
While Doing appointment, form only show that time slot, can we also add drop down menu to show user to select department- Cardiac Clinic, General Surgery etc. It will help every one patient and doctors. please help. thanks
Hello, Dear Customer! Thank you for your question. You may add custom fields in appointments, please read this manual: https://boxystudio.ticksy.com/articles/7827/ and https://boxystudio.ticksy.com/article/6267/ These manuals contains excellent explanations with screenshots, it will help you to perform your request. Kindly Regards!
There are a couple of things I am looking to do with the Valeo theme that don’t seem immediately obvious. Any help with them would be appreciated: 1. How to change the text colour on slider 2. How to change the color on footer, header or any background area 3. How to centre the navigation menu, it seems the page width at min-width: 992px is set to 75%. 4. How to create links to other pages in Main Slider Info Blocks and not just anchored links Many thanks, Killian
Hello, Dear Customer! 1. To change text color in slider, please click WP Dashboard => Appearance => Sliders => Main Slider: Use html tag for text <p style="color:red;">your text</p> : http://nimb.ws/ywgmdM Save Slide and Slider changes. 2. To change color in footer, header or any background area is possible via .css files, like in this example: To change color of menu background: open in code editor file style.css located in /wp-content/themes/valeo/style.css and find string 1889 Change parameter background-color on your own, like on this screenshot http://nimb.ws/XtsTWP Save changes in style.css file. 3.By default Navigation Menu is centered, could you please to send us screenshot with your issue with menu at andrew@wpdaddy.net? 4.Regarding the custom links: try to use <a href="http://your_custom_link">Text Link</a> inside info blocks. If you have additional questions – please contact us at andrew@wpdaddy.net Kindly Regards!
Menu not work on mobile the icon show but when click not show the menu please what the problem (http://khalafrakkad-center.com/)
Hello, Dear Customer! In order us to investigate and fix this issue, please send us at andrew@wpdaddy.net the link/login/password for your WP Dashboard. We are waiting for your response. Kindly Regards!
Good Evening Sir. I’ve a trouble at the time I’m installing the theme on the CPanel, while It´s extracting it just take a long and remains like that. How can it be fixed? I´ll apreciate your help.
Grettings. CPositivo
Hello, Dear Customer! In this case please provide us with your cPanel and WP Dashboard access and we will install theme for you. Please send us your login details at andrew@wpdaddy.net We will resolve and fix your issue. Also you may fix this issue with the following way: unpack and re-upload your theme via FTP using Binary Mode in /wp-content/themes directory: http://nimb.ws/rB5kib After that activate your theme – this step will fix this issue. Kindly Regards!
I’ve just send the data by mail Sir. Thanks in advantage for the support. Greetings!
We have sent you the reply. Please check your email, Sir. Kindly Regards!
I just read that Sirs. The reply has been sent now, Thanks in advantage. Greetings.
Hello, Dear CPositivo. Your request is completed. Please check your email. Kindly Regards!
Hi Sirs. It’s solved now, thank you so much for all the support. ¡Greetings!
We are always glad to help you. Please do not hesitate to contact us if you have any additional questions. Kindly Regards!
Hi, Dear Authors. I need help again with the theme customization. I need to know please, How can I change the menu background color, also the slider and other sections text ones, even the footer and contact sections color too. Also there’s a section structure that we need to fix, we’ve been trying different ways and it just doesn´t work, there are the fourth and fifth ones. But I can’t upluad the screenshot here.
I’ll appreciate your help again. ¡Greetings! Dani Tappata
Hello, Dear Dani Tappata! To change color of menu background: open in code editor file style.css located in /wp-content/themes/valeo/style.css and find string 1889 Change parameter background-color on your own, like on this screenshot http://nimb.ws/XtsTWP Save changes in style.css file. With the similar way you may change color for footer or any other element. Also could you please specify, what issue do you have with the page structure? It is easy to modify page structure by changing the order of elements via Unyson Drag and Drop Page Builder. Could you please provide us with the screenshot of the issue with section structure via email? It would be more convenient to work with you via email. We have sent you letter, please provide us with all necessary questions in reply. Kindly Regards!
Hi, I’ve just seen the E-mail, I’ll send you the screenshot and remaining info by that way. Thanks and ¡Greetings! Dani Tappata
Hello, Dear Dani. Please check your email. With Best Regards!
Dear, how can I change the top of the main menu I want to make you thinner thanks
Hello, Dear Customer! Please email us at andrew@wpdaddy.net and we will provide you with the instructions about how to make menu thinner. With Best Regards!
Hello,
We heve develop the site and then transfert it to its definitive host. The site is www.pharmacie-gueriniere.com
But we have this error code due to the theme : Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/pharmacior/www/wp-content/themes/valeo/inc/customizer.php on line 1
Could you please help us to fix this ? Thanks in advance
Hello, Dear Customer! Thank you for your message! Please try to reupload your theme via FTP using Binary Mode: http://nimb.ws/rB5kib After that activate your theme – this step should be fix your issue. Best Regards!
Good day, 19.03.17 I buy “Valeo – health center, clinic & hospital WordPress Theme” (purchase code: 2ab039cc-b82a-45cb-a2cb-04af05b87bde) – next installed WordPress version: 4.7.3. – next installed Valeo Demo – no images((( http://samsonklinika.ru/. Help solve the problem of images.
Hello, Dear Customer! Please send us at andrew@wpdaddy.net your FTP details for your website and we will upload colorized images for you. We are waiting from you response. Best Regards!
Hi, could you please tell me how to restrict the menu in BOXED style as being shown in the theme preview(default).
The menu after content import is shown full width, which I am not able to bring in boxed style. Please help.
Hello, Dear Customer! Thank you for your question. Could you please specify more exactly: do you want boxed header on all pages or you want to remove it on all pages?
I want boxed header / Menu on all pages or on home page at least. My menu on default import is showing full width, which i want to restrict as a rectangle. You can see the screenshot here – https://snag.gy/BIE6z7.jpg
Hello, Dear Customer. Please put this version of header.php in /wp-content/themes/valeo/header.php (download it via this link) https://mega.nz/#!PxtAEDIK!dNd-KKY2RDMrZUyxpQYxgqGtnBjT1Yi4vhstCvBlitk and you will receive boxed menu on all pages. Please do not forget to back up the old version of header.php file. Best Regards!
Thanks for the quick response, I have changed the header file and still the boxed menu FAILS to appear. I have got the same menu as it was earlier. Let me know please.
In this case please send us at andrew@wpdaddy.net your link/login/password for WP Dashboard, also it would be very helpful if you provide is with the FTP access to your host. We will take a look at your issue and do our best to fix it. With Best Regards.
Hi, could you please help me, i need to add the intagram icon to the header socials and footer socials.
Hello, Dear Customer! We are finding solution about how to complete your request. Soon we will contact you and provide with solution. Best Regards!
Hello, Dear Customer! Please deactivate default social icons in theme in WP Dashboard => Appearance => Customizer => Site Settings => Header Socials and Footer Socials. After that download and install this plugin: https://wordpress.org/plugins/social-icons/ in order to add other social networks buttons to your website. It easy to configure and this plugins has very flexible settings. Best Regards!
