49 comments found.
Can anyone explain how i change out the background image on the home page? I purchased and sent a ticket to support and they are not really helping me. Just sent me a link to a visual composer tutorial. Honestly worst support from any theme that i have purchased through themeforest and i will be writing to them as well!
Thanks for purchasing the theme and using it for your website.
We have guided you through the visual composer tutorial which can clearly solve your problem and also we have written at the end that if you still have any doubt then please contact us again.
You have replied to it that you were able to solve the problem on the ticket.
Still, if you have the problem then please update the ticket and I will ask one of my support engineers will do the work for you.
Thanks, Mitesh
How do I do it so customers can download it and save it on the mobile vcard
Hello,
Item currently does not support this feature. It will support it in a couple of weeks currently we are focusing on adding more creative and corporate professional for various categories.
We will update you once we will work on this feature.
Please feel free to contact us by creating ticket https://potezasupport.ticksy.com/ so we will make arrangements as per your need.
Thanks, www.potenzaglobalsolutions.com
Hello,
My support expired but i need this little help !
i’m trying to change ‘Read More..’ Button Text. I tried many times but it won’t change. It will be really helpful if i know how to change this simple Read More text. So that i could change is to my language.
I tried to change content.php / and content search/php i replace the word but not working. is there any other way or any other option available ?
Here is the domain name : http://arifurrahmandolon.com/
Thanks
Hi,
Thanks for using our theme for your website as we are here to provide you solution.
As per your comments, we come to know that you are unable to translate “Read More..” button text. So, here we would love to let you know that in WordPress front text strings (other than contents added in the back-end, either in the editor or in custom fields) comes either from themes or plugins codes.
From your comments, we come to know that you are editing code files and translating text strings to your desired language, which is non-standard practice as you are actually editing the code and when you update any plug-in or theme you will lose all your work. So, we request you to use the proper WordPress translation method http://docs.potenzaglobalsolutions.com/docs/sam-martin/extra/translation/.
Now, we come to “Read More..” button text. As in start, we mentioned that “WordPress front text strings come from either themes or plugins codes”, and as per your comments, you are just editing theme files. So, if any text string, which is coming from any plugin, will remain untranslated, which is happening in your case. The text string, for which you are facing the issue, is coming from “Sam Martin – Theme Functions”. So, if you want to translate that string, you must have to translate strings in that plugin too. Also, the same thing applies to any other text strings, which are coming from any other plugin.
Translate the theme in standard way you can refer our theme documentation online. http://docs.potenzaglobalsolutions.com/docs/sam-martin/extra/translation/In last, we want to let you know that the translation process which you are using currently, doing translation by editing code in files, is a non-standard translation process, if still, you want to use this method, you are free to go with the method you are using. But, by doing this you will not be able to update the theme/plugin to latest version easily. If you want to do so, you must have to do the same code editing again and do the translation, in the new version of theme/plugin, which you have done in the old version.
If you want priority support, then you will have to extend your theme support from Theme forest still we are giving you chance that creates https://potezasupport.ticksy.com/submit/#100007990 and we will discuss and try to explain you as much as detail.
Thanks
The portfolio listing in Desktop version is not hyperlinked as in you demo video
Hello,
Thanks for selecting our theme for your website.
Desktop and mobile version both have same code Please email me on mitesh.solanki@potenzaglobalsolutions.com.
We can connect and I can provide you fast support.
Thanks, wwww.potenzaglobalsolutions.com
How to Change Banner Image of Landing Page ?
Hello,
Thanks for selecting our theme for your website.
We have shown it in video.
Please email me on mitesh.solanki@potenzaglobalsolutions.com.
We can connect and I can provide you fast support.
Thanks, wwww.potenzaglobalsolutions.com
Is there a way to modify the page layout for the individual portfolio pages?
I also noticed I have to have more than one portfolio image in the portfolio or else the one image doesn’t display. Also no control over slide timing. Please tell me this is easily customizable!
Hello,
Thanks for purchasing the theme and being part of Potenza.
We are here to help you out. Please contact us via our support forum and generate the ticket on the same. So we can provide you quick solution there.
Thanks,
Potenza Global Solutions
Good morning, I have set the website and working on it but I do not know the mobile view does not work properly! where is the setting regarding mobile and tablets? would you please take a look at the website? Bets regards,
Hello,
Thanks for purchasing the theme and being part of Potenza.
Please contact us via our support forum and generate the ticket on the same with which section doesn’t work properly in Mobile View. So we can provide you quick solution there.
Thanks,
Team Potenza
I need help, what is ur email support? Thank you
Hello There,
We are here to help you. If you have any questions/issues you can contact us via our support forum.
Thanks,
Potenza Global Solutions
Can you tell me what form do you use for the contact form? I would like to add recaptcha, I’m getting so much spam. or do you have a better solution?
Hello,
Thanks for purchasing the theme and being part of Potenza.
We have used contact form 7 plugin. We recommended contact form 7 recaptcha plugin for ReCaptcha.
Hope this will make you clear. If you have any further questions kindly contact us via our support forum.
Thanks,
Team Potenza
I am facing issues with Theme
Hello,
Thanks for purchasing the theme and being part of Potenza.
Can you please contact us via our support forum and generate ticket on the same with your issue. So, we can provide you quick solution there.
Thanks,
Team Potenza
hi i am using this one of my client, ( he purchased and give this to me ) when i create pages i have a header with back to home. how can i solve this
Hello,
Can you please contact us via our support forum and generate ticket on the same. So, we can provide you quick solution there.
Thanks,
Team Potenza
I’m unable to update Advanced Custom Fields PRO within the theme.
Hello,
Thanks for purchasing the theme and being part of Potenza.
We sincerely regret the inconvenience caused. Can you please contact us via our support forum. and create a ticket with you website details. Our support team will help you to solve your issue.
Thanks,
Potenza Global Solutions
Nice product =)
Thanks!
Hello,
how can i import doctor and IT layouts?
Hello Josefnamin,
Thanks for purchasing the theme and being part of Potenza.
Please contact us directly via our support forum, So that we can provide you quick solution there.
Thanks,
Team Potenza
Hi, are fonts in this theme equipped with slavic accents? (áéěíóúů/čďl’ňřšťž)
Hello There,
Yes, the theme supports Slavic accents. So, you can use Slavic accents character in theme.
Is there anything else we can help you out? We would be happy to assist you.
Regards,
Team Potenza
Great code quality and eye catchy design.
GLWS 
Thanks!
Hi, Great theme. Only problem is that the service potenza section does not work links to other pages. How can I fix the problem?
Hi, Can you please check your mailbox? We have reverted for the same query.
Thanks,
Team Potenza
Great features, Modern Design, Attractive look. Perfectly made.
We greatly appreciate your feedback. Many Thanks
Hi team, I have this problem, when i Install this Theme: ” Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 30720 bytes) in /usr/home/eduardozulaica.com/web/wp-admin/menu.php on line 41 “
¿Can you help me?
Thank you.
Hi, Can you please check your mailbox? We have reverted for the same query.
Hope you will find that useful.
Thanks,
Team Potenza
Very nice theme! Good luck with sales! 
Thank you very much!