972 comments found.
Hi, Need your help.
1st of all the good… Very fast, well built.
Secondly, the not so good… I need to be able to add Google Language Translator, and later WPML to the Top Bar. Also need to be able to add other stuff to the top bar. At the moment I see no option, no way to do this. Can you please let me know how I can go about doing this?
Thank you for your time. Regards.
Sorry, wrong page, was looking for the wordpress version. I am going to place coment there.
Hi, are all of the images included?
Hi
All images are only for demonstration purpose, but you can sent you and use them for personal use, since they are free to use.
Kind Regards
Besides the impressive template, the code is of quality and the support even better. Thanks for the quick reply. Best regards
Thank you so much for your feedback, we really appreciate it 
Hello
I want to use the “SLIDER PHOTOGRAPHY” layout but when I copy all files to the server it just doesn’t show anything. Is there an error in the code or something?
I’m talking about this:
http://www.inspirothemes.com/polo/revolution-slider-slider-photography.htmlThank you!
Hello bog_dan
I see that the file is missing, we will add it soon as we can. Thank you so much for your report.
Please if you could open a support ticket on inspiro.ticksy.com and we will assist you directly there.
Kind Regards
I have problems with mail chimp subscription in the template. Tiket numbrer is #1141094 I wait for a prompt reply
Hello
Don’t worry. We will replay your ticket soon as possible.
Kind Regads
Hi, do you have search in header? Same for Product List (1-column) in Shop? Thnx
Hello nik
Thank you for contacting us.
Yes, you can make custom search for your product pages only, simply by using google custom search.
If you need assistance we can assist you through http://support.inspirothemes.com
Kind Regards
Hello
Thank you for contacting us.
We investigated the issue and realized that you haven’t included the fontawesome fonts in the vendor directory.
This files are missing:
http://vikramkshirsagar.com/livedemo/arctech/vendor/fontawesome/fonts/fontawesome-webfont.woff2 http://vikramkshirsagar.com/livedemo/arctech/vendor/fontawesome/fonts/fontawesome-webfont.woff http://vikramkshirsagar.com/livedemo/arctech/vendor/fontawesome/fonts/fontawesome-webfont.ttfInclude these files and everything should work fine.
If you need further assistance please contact support team here: http://support.inspirothemes.com
Kind Regards.
Thanks for your quick response.
I could not find any documentation or help files in the downloaded zip file. Reason for this?
Hello
Documentation can be found here: http://inspiro-media.com/Documentation/Polo
We forgot to include it in our last update, we will do it now! Sorry for that and thank you so much for your help.
Kind Regards
I have problems with the map in the template. Tiket numbrer is # 1127128 I wait for a prompt reply
Hello
Thank you for contacting us.
We will replay your ticket soon as we can.
Thanks
Already bought the theme, it’s awesome.
But i need 3 additional functionalities for your next updates :
1- A wizard/steps component for bootstrap do yo already have one ? just like : http://themes.semicolonweb.com/html/canvas/process-steps.php
2 – A submenu item like : http://themes.semicolonweb.com/html/canvas/page-submenu.php
3 – A star rating system like: http://themes.semicolonweb.com/html/canvas/component-ratings.php
Do you plan to integrate some of these in the future ?
Thanks !
Hello there
Thank you so much for your suggestions.
Yes the functionality 2 is already made, we will include also the star rating and step wizard component.
Have more ideas, let us know 
Kind Regards
Ok cool, do you plan tu release an update soon ?
Yes, we are about to release new version soon.
hello. i need to have a standard logo.png on transparent header and logo-dark.png on sticky header when we scroll. how can i achieve this option? kindly suggest.
Hello there
Thank you so much for contacting us.
In your template find #logo and in data-dark-logo add your logo path for your dark logo, and for your default logo add it in
<a href="index.html" class="logo" data-dark-logo="images/logo-dark.png">
<img src="images/logo.png" alt="Polo Logo" />
</a>
If you need further assistance, please feel free to contact us in http://support.inspirothemes.com and we will assist you directly.
Kind Regards
ur support page isn’t working. i have already verified but its keep on asking verify with envato blah blah thing.
anyways, this support which you asked me to do, i’ve already tried this but it also doesn’t work this way. when i scroll my mouse up, logo doesn’t change. it remains the same logo which i insert in the
Hello there, i see that your support extension has expired, and envato will login will not work in this case. Please extend your support through your download page.
Kind Regards
Hi guys, I bought your theme but didn’t find in the archive templates with demo pages like here: http://prntscr.com/eswwwm . Could you help with this ?
Hello
Thank you for contacting us.
The demo pages are located in the template directory. Each home page starts with home-* where the * is a homepage name, example home-corporate-v7.html
If you have further questions please contact us through our support page here http://inspiro.ticksy.com and we can assist you directly.
Kind Regards
Thanks !
Thanks !
Hello, When i open the home_shopv3 and i clik on “quick view” i have the error “The content could not be loaded” /include/ajax/example-shop-product.html
can you help me please ?
Hello
Make sure the path is correct and also try to runing the site in a local srver, you can use wamp or xamp.
Kind Regards
Hi. Is there any simple way to make the reservation form bar on “Polo Hotel” static/sticky at bottom? Thanks.
Hello
Thank you fot contacting us.
Yes we can assist you with custom css code and make the reservation fixed at the bottom.
Please open a support ticket here http://support.inspiro-media.com and we will assist you directly
Kind Regards
great theme. Vert impressed with the markup. I created a ticket but no response yet. No. #1115709 Could you respond please. What i am looking for is to make the top level navigation links clickable EG Features. Thanks
Hello
Thank you for contacting us.
Your ticket has been just replied. Sorry for the delay 
thanks i have replied to the ticket
i replied days ago. Do you check the tickets? waiting for a response
Hello Cameron
Please take my apologise for this delay, the support system (ticksy.com) has an issue with their server and we where unable to check and resolve many tickets, we will replay your ticket soon as we can.
Thanks a lot
sorry there still seems to be issues with the ticket system. I posted a reply but no answer and i am getting a 504 error when trying to access the ticket website
Hello
Yes i agree with, they facing spme issues with database or somthing like that. I will probably soon swich thr support system to my peronal one. I just emailed them.
Hopefully you understand us
Kind Regards
i had responded with a query a few days ago but your support system has been down since then. Hoe can i contact you?
Hello Cameron
Yes, we have updated your ticket 2 days ago, but the Ticksy support system is now working at the moment, i just visited their website, still not working, The message i got is “Database Update. Estimated time: 15-20 Minutes” Hopefully this will not happens again otherwise we will move to our private support system website.
Please take our apologies for this.
Kind Regards
thanks appreciate your response. Template works great
Thank you Cameron
Let me know if there are any more questions that I may answer for you 
Kind Regards
when you answer my question? ticket #1114285
Hello
We are about to respon to your tocket soon as we can. Sorry for the delay.
Thank you so much for your patience.
Hi, I am having issues with the footer form not working. Could you please take a look at http://wescor.ltdesignz.com
Hello
Thank you so much for contacting us.
Regarding to your question, I see that in your template is missing the JavaScript code which controls the Ajax form, please kindly replace the code with this one below.
<div class="col-md-6">
<div class="widget clearfix widget-contact-us-form">
<h4 class="widget-title">Have a questions?</h4>
<form class="form-transparent-fields" id="widget-contact-form" action="include/contact-form.php" role="form" method="post" novalidate="novalidate">
<div class="row">
<div class="col-md-6">
<div class="form-group">
<input aria-required="true" name="widget-contact-form-name" class="form-control required name" placeholder="Name" type="text">
</div>
<div class="form-group">
<input aria-required="true" name="widget-contact-form-email" class="form-control required email" placeholder="Email" type="email">
</div>
</div>
<div class="col-md-6">
<div class="form-group">
<textarea type="text" name="widget-contact-form-message" rows="9" class="form-control required" placeholder="Message" aria-required="true"></textarea>
</div>
<div class="form-group">
<input class="hidden" id="widget-contact-form-antispam" name="widget-contact-form-antispam" value="" type="text">
<button class="btn btn-dark small btn-xs" type="submit" id="form-submit"><i class="fa fa-paper-plane" /> Send message</button>
</div>
</div>
</div>
</form>
<script type="text/javascript">
jQuery("#widget-contact-form").validate({
submitHandler: function(form) {
jQuery(form).ajaxSubmit({
success: function(text) {
if (text.response == 'success') {
$.notify({
message: "We have <strong>successfully</strong> received your Message and will get Back to you as soon as possible."
}, {
type: 'success'
});
$(form)[0].reset();
} else {
$.notify({
message: text.message
}, {
type: 'danger'
});
}
}
});
}
});
</script>
</div>
</div>
If you need further assistance, please let us know.
Kind Regards
Hi! The update was not nearly an year. Are you planning an update? Thanks!
Hello
Thank you for contacting us.
Last Update was on 11 February 17.
Yes are are working hard for the next version with a lot of updates improvments and layouts, dark version etc…
Thanks for your support 
Great! Thanks! Where can I the changelog?
We will update soon the template and changlogs section will be updated.
You’ve convinced me))
Hi, is there any reason why you have 3 CSS inline? This affects SEO
<section class=”fullscreen background-image background-overlay” style=”background-image:url(images/1.jpg);”></section>
Hello
Thank you for contacting us.
Polo is very Seo Friendly, not sure why this would affect the seo.
Please can you open a support ticket here http://inspiro.ticksy.com so we can assis you directly.
Regards INSPIRO
You can run various SEO check that shows various issues like:
Your page has more than 20 http requests, which can slow down page loading. You can try reducing http requests through various methods such as using text instead of images, using css sprites, using data URIs instead of images, or combining several external files together into one.
Some of your website’s JavaScript files are not minified!
Some of your website’s CSS files are not minified
Yes Polo is very Seo Friendly, and we did not minified the css and js files, bevause we want to show the visitors how the sites works without compressing files.
Thanks a lot for the advice. If you have a portfolio with 20 images in your page you canot escape the recommandations of some seo check websites to minimize the http requests. But in general without commpressing any file website loads very fast.
Please feel free to contact us anytime you need assistance in http://inspiro.ticksy.com
Kind Regards
Hi doesn’t work in Google Chrome – see ticket #1094890
Hi gave up on using that layout and gone with something else – please close ticket
Hello
Thank you for contacting us.
Please can you kindly explain us what is not working, since we already tested the each template on all major browser and we havent found any issue.
Kind Regards
I was using the typing video for the home page but it stopped showing up with the latest Chrome versions. So I have changed it now.
How do you get maps to work in contacts?
You need to update your documentation about contact Google Map requires a API Key
Just tested, it works well on chrome. Have you checked th le video path?
Please contact us at http://inspiro.ticksy.com and we will assist you directly.
Thanks!
Still doesn’t work in Chrome, IE11, Firefox. Either I have missed files or they didn’t download or there is something wrong with your code.
I don’t have any issues with any of my other 300 sites which lots have different themes from here.
My site was working fine until I changed to this theme.
Everything should work fine on all browsers! We do a lot of test before releasing the version.
Please contact us at http://inspiro.ticksy.com and we will assist you directly.
Thanks!