1365 comments found.
Bom dia! Fiz os updates de WP e de Plugins. Mas o problema continua! Como posso enviar PRINT SCREEN para você olhar?
Obrigado! SAMMY W.
Olá novamente,
Já recebi o seu email e vou comentar em breve. Cumprimentos!
Olá bom dia Tudo bem? Lembra de mim? Posso escrever em português correto (do Brasil!Desculpe
?
Estou com um problema e não consigo resolver! Comprei o SAMBA em dezembro2016 ( 3e5295c7-3cd6-4b56-8748-cc23acf54ad3 ) e instalei no dominio www.adventurecamp.com.br .
Toda vez que vou editar a página HOME01, ela perde os LINKS das imagens dos logotipos e Não funciona! É necessário colocar os links tudo de novo! As vezes nem mexo nas imagens, apenas edito um texto e quando salvo ele perde os links. SAMMY W.
Conseguiu entender?Poderia me ajudar? Prefere inglês? Obrigado.
Olá,
Sim, podemos falar em PT. Por favor envie uma mensagem privada (formulário de contacto aqui https://themeforest.net/user/pirenko ) com os dados de login no WordPress para eu analisar a situação.
Obrigado 
When using the Page – “Fullpage Slider” page template, how can i add content underneath the slider image? as to scroll down to see content?
Hi,
This option was added on a recent update. Please update the theme and bundled plugins.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Ok I have done all the updating.. THanks, however. im still having the issue where when i select:
https://i.imgur.com/MIHMaA1.pngand then add content via:
https://i.imgur.com/AezahUv.pngI still cannot scroll down to see content… hmm…
maybe this helps?
Uncaught TypeError: Cannot read property ‘clientHeight’ of undefined at a (other-min.js:9)
is the error I seem to get when i try to view the page , with the fullscreen slider image, and add content to the visual composer
I essentially am looking to have this on my homepage… the Massive Fullscreen width image, and the three image overlayed on top, visable as you scroll down, and then of course have additional content..
https://i.imgur.com/Ovp1GAa.jpg^^ That was built using the same Visual COmposer, but the theme here is not letting me SEE the content I am creating, the fullscreen slider, page template, prevents any scrolling.
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Thanks!
i know its something so simple.. just takes days to resolve is frustrating.. ok
We just replied to your private message. Cheers!
what do i need to purchase to make my visual composer work again? I click add element, and select my item,, and not things happens.. i click all day.. and nothing happenes… do i need to pay a yearly fee to use the visual composer. PLease let me know where to make a payment so i can use this again.. THanks
composer-view.js?ver=4.3.5:109 Uncaught TypeError: $template.get is not a function
at n.html2element (composer-view.js?ver=4.3.5:109)
at n.render (composer-view.js?ver=4.3.5:118)
at n.addShortcode (composer-view.js?ver=4.3.5:415)
at _ (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at m (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at f (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at n.u.trigger (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at n._onModelEvent (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at _ (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at m (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
SEEMINGLY FIXED W/:
html2element: function(html) { var $template, attributes = {}, template = html; $template = $(template(this.model.toJSON()).trim()), _.each($template.get(0).attributes, function(attr) { attributes[attr.name] = attr.value }), this.$el.attr(attributes).html($template.html()), this.setContent(), this.renderContent() },
edited file: wp-content/plugins/js_composer/assets/js/backend/composer-view.js
Great.. I can now add elements, however when i add an “single image” and select an image to add.. it does nothing again, and does not show the image….
I have already removed and reinstalled the plugin, that has not made any differences. Please advise.
Error I’m getting now.
VM2456:6 Uncaught ReferenceError: id is not defined
at HTMLUListElement.eval (eval at m.template (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:113), <anonymous>:6:9)
at HTMLUListElement.c (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:113)
at Y (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload,farbtastic&ver=6478b12e8575fb…:3)
at a.fn.init.html (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,plupload,farbtastic&ver=6478b12e8575fb…:3)
at Object.set (media-editor.js?ver=4.3.5:69)
at n.select (media-editor.js?ver=4.3.5:104)
at _ (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at m (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at f (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
at n.u.trigger (load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,jquery-ui-widget,jquery-ui-position,wp-poi…:458)
I believe I need ver 4.11.2.. can u guys update that on your end for this theme.. I just called into work, and will be taking a leave until I am able to resolve this issue.
OK, so yeah.. the ver you were providing is 4.3.xx and does not update.. i needed 4.11.2 I now have 5.0.1 installed and it is working….. sorta. I am adding thinks to the homepage and saving them yet the live homepage is still just showing a single image fullscreen and not scrolling to show additional content.
Hi,
Thank you for purchasing!
About Visual Composer updates/version: it seems that you are using an old version of the theme and/or that you have not updated the bundled plugins accordingly.
If you go here https://themeforest.net/item/samba-colored-wordpress-theme/5691055 and check the theme changelog, you will see that on most theme updates we also update Visual Composer. At this moment, the version provided is fully functional and compatible with the latest WordPress version.
In the future please check the theme documentation or the video tutorials on YouTube to see how to update the theme and bundled plugins. Please be aware that if you buy and use a Visual Composer version that is different from the one that is included with the theme (which you seem to be doing now), we can’t ensure that it is compatible.
Thanks!
Hi, can the menu stay open on the right? I want a right vertical menu but I don’t want it closing every time someone goes to a new page. Thx
Hi,
Thank you for reaching us!
Yes, you can have that. Basically, you can have this type of menu behavior https://www.pirenko.com/samba/ , but with the menu positioned on the right side.
Cheers!
I bought the samba theme. This does not look like the demo. Why? I’m missing many pages. Pages do not appear inside home, blog, portfolio or store. I only see the pages inside the page section.
Why?
Hi,
Thank you for purchasing!
The theme feature called sample install does not include all the demo pages. Also the menu is structured in a different way, but you can easily change it under Appearance>Menus.
If you need a particular page from the theme demo please send me a private message (contact form on this page https://themeforest.net/user/pirenko ) and I’ll assist you with that request.
Cheers!
Ok! Thank you very much Pirenko. I´m going to write you
Ok, thanks 
Hello. Ihave a problem. When I install woocommerc, wordpress say me:
Your theme (Samba WordPress Child Theme) contains non-updated copies of some WooCommerce template files. These files need to be modified to be compatible with the current version of WooCommerce. You can see which files have been affected on the system status page. If in doubt, consult the author of the topic.
How can I to do?
Thank you
Hi,
Thank you for purchasing!
From time to time WooCommerce is updated and every time I update the theme I make sure that those type of warnings are cleared. For now please let me know if you find any bug in the theme (if you don’t see anything please wait until the next update where those warnings will be cleared).
It is safe for you to click on the option to ignore/close that warning message.
Cheers!
HI Pirenko
How can I activate or access the template library within the visual composer? I would like to use a ready-to-use-template for my blog page.
Kind regards, Franziska
Hi,
Thank you for purchasing!
I have indeed turned OFF some of Visual Composer features and probably that option is not available. It should be an easy thing to revert though. Please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) and we’ll take it from there.
Cheers!
Hi Pirenko, thanks for the answer. Sent you a PM.
Ok, I will comment soon. Thanks!
Hi Pirenko
Unfortunately I cannot upload the theme zip to my webhost. It just shows me a message, if I want to retry again. No error message. But in the weblog of Safari, it shows an IE Bugfix.
When I try to upload it via FTP to my webhost, the server logs shows me this message: Wed Mar 29 07:53:27.431628 2017 pid 87666:tid 34678600704 FastCGI: server ”/var/run/hcgi/8679” stderr: PHP Warning: POST Content-Length of 17627131 bytes exceeds the limit of 16777216 bytes in Unknown on line 0, referer: http://plantbasedinnovationlab.com/wp-admin/theme-install.php
Thanks in advance, Franziska
Hi Pirenko, problem solved. My host increased the upload file size on the server and now the theme could be installed. No need for further support. Thanks
Ok, thanks for the feedback 
Hi Pirenko! Thank you very much for this awesome theme!
I have 2 questions issues in the Portfolio page i would like to fix:
1- I activated “Show title on this page?” and I wrote “Teaser text” but the “Filters” is overlapping the Title. It could be something on the CSS, because It works fine in the Mobile version. http://stiltwalkers.melbourne/characters/2- What would be the best size for the Portfolio Pictures using the Default Template?
Cheers!
Tom
Hi,
Thank you for purchasing!
Here are my comments:
1) Please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) for a quick fix;
2) 1600 or 1920 px wide (height is variable)
Cheers!
Hey! Thank you for you quick response!
Hi!
Is there a way to remove the scroll effect..?
It’s really annoying.
Thanks!!
Hi,
Thank you for reaching us!
Yes, that is possible. We actually removed it recently, but the theme demo wasn’t updated yet. Please refresh any demo page and let me know if you still have trouble.
Cheers!
I have the theme installed locally. I have inherited this site and I see that the theme has been customized heavily, I’d rather just remove it manually.
What is the lib called? I can’t figure it out.
Thanks.
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!
My client bought it, but he doesn’t even know what a script is.
If you’re concerned that I’ve pirated the theme, I can provide you with his email (in private) or licence number if one is distributed with the theme.
You client needs to send the message (here on the comments section or by sending a private message through my profile page). Thanks!
I see.
I don’t see this clause here: https://themeforest.net/page/item_support_policy.
I’ll try installing the theme again on a separate install and then I’ll try updating it. I don’t think my client will want to contact you—I’m not even sure he speaks English.
Horrible customer service. You’re not doing yourself a favor.
Support is given only for verified purchases. This seems to be pretty obvious, but feel free to open a ticket on Envato Help Center if you think that we are wrong. Thanks!
Yes, I did that.
Ok, thanks! I’ll be glad to assist you as long as the purchase is validated. Have a nice day 
I’ll be glad to never pick one of your themes again.
I have bought and installed the theme. I want to have the below mentioned layout.
http://www.pirenko.com/samba-v4/How can I do that? Is there an easy way to ‘install’ that theme? Please let me know.
domain: abee.mv
Hi,
Thank you for purchasing!
If you are talking about the color scheme please send us a private message and we’ll help you. Unfortunately there’s no easier way to achieve that with this particular theme.
Cheers!
-
Hello Pirenko,
is there a way to override some of the “include_once” template parts of the parent theme and to use the ones located in the child theme ? Thank you
for example ‘inc/modules/wpalchemy/metaboxes/post-spec.php’; because I want to add some custom meta.
Hi,
Thank you for purchasing!
You can try that using a child theme (add the same code to the functions.php file).
Cheers!
Thank you for your quick response. Unfortunately, this didn’t wok. would love to find a solution to be ‘update ready’. Kindly,
Julien
That does not work indeed, because the include_once only check if a specific PHP file was loaded. In you case you are loading a different file from the child theme so it does not work.
As an alternative you can use the ACF plugin.
Please consider also renewing support, because it has expired. Cheers!
Hi Pirenko, sure I will renew support, please give me a moment. I know that I can add some other custom fields, but I customised your admin boxes because I had to translate it into french. I also added some other features, like pre-configured colors matching with the website I’m working on. Maybe this will be possible in a future release. Thank you for your quick support. Kindly,
Julien
The only way to override those would be wrapping then inside a function. We will make this happen on the next theme update. Thanks!
hi I bought this theme a when it first came out, It says I need to update visual bakery but thinks I don’t have a licence! How do I update? As I already purchased licence when I bought this theme
Hi,
Thank you for purchasing!
About updating Visual Composer: you bought the theme and you only have the license for it (not for Visual Composer). So, it is the theme that will eventually provide updates to it. Disregard any update message if it appears again. Please be aware that if you buy and use a version that is different from the one that is included with the theme, we can’t ensure that it is compatible.
Cheers!
Hello, I have purchased Samba theme (code 84687fff-8af8-4b89-b89c-bf9301c4bae9).
I have one doubt:
When composing a portfolio item, I can’t place the elements that I add with the Visual Composer in the place I need. All new elements are added automatically below the portfolio title, but I need to place them below to compose the page as I visually need.
No matter if I move the new element down in the composer, wherever I place it and save changes, it is always added below the title.
Thank you very much! Alex
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
I installed the theme and made some customization on it. and localize it using WPML plugin. My issue now is with searching the website in Arabic language, when I search the Arabic content no data retrieved. Please, how to make the Arabic content works in the search results using WPML ?
Thanks in advance.
Hi,
Thank you for purchasing!
That situation does not seem to be related with the theme. Please turn OFF any plugins that are not included with our theme and try again. Try also activating one of the default WordPress Themes to see if that error happens only when this particular theme is active.
If the problem is only with our theme, please send us a private message with the WP login details for a quick check (contact form on this page http://themeforest.net/user/pirenko ). Otherwise just reach the WPML team and they should be able to assist you.
Cheers!
Hi Friend, how are you!? I just would like to know how I made the “corporate style” at Samba Theme! Thanks, SAMMY W.
Hi,
Thank you for purchasing!
Please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) and I’ll send you the page content so that you can use it on your install.
Cheers!
If you can give css or other settings to change mobile menu to just be white background that would be much appreciated.
Thank you!!!
Hi,
Thank you for purchasing!
It seems that your menu background option is wrong… You have it set up to #FFFFF, but you need to add an extra “F” to make it a valid hexadecimal value.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Good Morning Pirenko, I just purchased your Pulse Theme, its a great one! Ive got a question: How can I remove the “Proudly Developed By Pirenko” from the template? Thank you
Hi,
We don’t see any purchase badge and all enquiries must be placed with the account that bought the theme. Please log in with the correct account and contact us again.
Cheers!