409 comments found.
hi follow up to the issue with excerpt
i kinda know where its happening
the posts are built using a the standard version of beaver builder plugin. i have also installed advanced excerpt plugin on the home page i am using the visual composer snippet BLOG POSTS to call the posts and show up on the main page.
problem is the blog post snippet completely ignores the manual excerpt an d just strips the post html code as build by beaver page builder – showing text from photo captions and also from the middle of the post.
is there a way to fix the code snippet to only read the manual excerpt
thankyou and happy easter
thanks for your report.
we’ve got your email too, we’ll look into your problem soon and let you know what to do.
thanks, happy easter 
hi,
we’ve fixed manual excerpt issue. please download the latest version (2.3.1) and enjoy.
thanks 
hi there firstly thankyou for your prompt reply
the code worked for hiding feature images… also the plugin switched on all the comments
my third problem if you could be so kind to help is:
i have all this jibberish popping up on the post excerpts – im using visual composer on the page – and the excerpt is coming from the post text, the image caption – bascially its a bit of a mess… any suggestion to reset or
Hi,
Please send your site url and screenshots of that messed up page to support@themebucket.net
Thanks
Hi,
Im trying to hide displaying the featured image in single post mode. I’ve tried hiding by css but the code hides all the images in the post – not what i want – i just want to NOT SHOW the image above the title. i’ve also tried adding a plugin but each time i go to make a change the checkbox gets cleared and have to manually re-save the post- annoying and clunky.
please help
Hi,
Use the following CSS snippet
.blog-post > .full-width {
display: none;
}
Thanks
hi i need really simple help… does anyone know how to switch on comments for posts? cant find the button or option to do it. it’s ticked in wordpress settings but something else is overiding it … or do i have to do it manually via single post child theme code …
Hi,
Please check this article http://www.wpbeginner.com/plugins/how-to-turn-off-or-disable-comments-in-wordpress-pages/
Thanks
hi i need really simple help… does anyone know how to switch on comments for posts? cant find the button or option to do it. it’s ticked in wordpress settings but something else is overiding it … or do i have to do it manually via single post child theme code …
Hi,
Please check this article http://www.wpbeginner.com/plugins/how-to-turn-off-or-disable-comments-in-wordpress-pages/
Thanks
Hi, The Massive theme installed without issue, but when I went to install the massive engine plugin, I got error message. I can’t even access the dashboard, it just shows this error message instead: Fatal error: Call to undefined function get_called_class() in /home/content/91/10942791/html/mattabrams.com/wp-content/plugins/massive-engine/includes/class.shortcode.php on line 37
How do I proceed? Thanks.
Hi,
get_called_class() is a PHP built in function which is available in >= 5.3.0 versions. Seems you’re using older version of PHP.
Could you please check your PHP version and let us know. This plugin can help you to find system info https://wordpress.org/plugins/simple-system-status/
If you find your PHP version is lower than 5.3.0 then it’d better to upgrade your PHP.
Thanks
Godaddy server had PHP 5.3.0 on by default when I first got the error. I went and upgraded it to 5.4 and am still getting the same error message. I am on a linix hosting plan and 5.4 is the highest it goes.
Please email your site url, admin user and pass at support@themebucket.net, we’ll check.
Thanks
Hello, thanks for the support, is it posible to have less space between post lines “title, date, excerpt and “read more”? In other words, tight it up. Thanks again.
Hello,
Yes, that’s very possible using just CSS. Let us know how much you need to tighten those elements up, then we’ll write a CSS snippet for you.
Thanks 
Thanks for the response, around 10px but since I would have to see it once I have the code I could modify it. Thanks again!
Hi,
Could please share demo link from Massive WP demo? So that we can understand exactly which blog version you meant.
Thanks 
I have an issue with activating and deactivating a coupon in the checkout page.
In the checkout page when I activate a coupon I get the message that it was activated successfully but when I scroll down to the cart I don’t see the discount in the order overview. When I refresh the page the discount appears.
Also when I click on remove to deactivate the coupon nothing seems to happen. When I refresh the page the coupon is removed.
I have tested this with another theme and the activating and deactivating of a coupon works fine without having to refresh the page.
Can you post a solution for this problem?
Thanks.
Update: If I refresh the checkout page after applying a coupon I see the discount in the order overview (as described above) ... BUT if I then complete the checkout process I see I have been billed for the full amount. Whereas if I don’t refresh the checkout page (so I don’t see the discount in the overview) and I then complete the checkout I see that the amount I have been billed is including the discount.
Hi,
Thanks for your report. Could you please tell us your Massive version and WooCommerce version?
Thanks 
I’m using Massive version 2.1.2 and WooCommerce version 2.6.14
Could you please try using 2.3 (latest version)? There are many WC fixes in latest version.
Thanks
Where can I download the latest version? When I am logged in and click on the download link on the downloads page I get the 2.2.0 version.
You can download the latest version form your Theme Forest dashboard.
Thanks
That’s what I was trying to communicate in my last post – I can only download the 2.2.0 version from the theme forest dashboard (on the downloads page). I cannot find the 2.3 version anywhere.
Hi,
Could you please tell use how did you figure out that the version was 2.2.0? Please check version number in style.css
Thanks
I was looking in the changes.txt file. But it seems this file has not been updated. In this file the latest version is 2.2.0. Now I checked the style.css file and here the latest version is 2.3.
And now that I have installed the latest version I can see that my original issue is solved.
Thank you!
Great, thanks 
i need page loading blinking replace with my logo..what i am doing..
i need page loading blinking ( preloader) replace with my logo..what i am doing..
Hi,
I’m afraid there is no built in way to do that.
Thanks 
Hi,
Please use the following css, it’ll fix your issue.
.wplistings-single-listing .listing-meta li span.label {
color: inherit;
}
Thanks
Awesome! Also on the homepage of Real estate, where the testimonials are, the image avatars are circular, is it possible to prevent the circle, and load the image as a square or rectangular image using the same Visual Composer setup?
How do I change the color the same way on the details tab for http://www.stephenapelian.com/newsite/listings/2737-edwin-place/
Hi,
Use the following CSS
.wplistings-single-listing td.label {
color: inherit;
}
.testimonials img {
border-radius: 0;
}
Thanks
When the background video finishes, before it loops the screen goes white for a few seconds, is there a way to get rid of this delay before it replays?
Hi,
Could you please share a live link? That’d help us to figure out what is happening with background video.
Thanks 
Hi,
I’m afraid, there is no way to do that. But you can blend the ending and starting of your video smoothly so that it doesn’t look odd.
Thanks 
Hi, great theme. Is it possible to to make the menu lowercase and bold? Thanks!
Hi,
Yes, that’s possible.
If you want to make all the menu items including dropdown then use the following CSS snippet:
.menuzord-menu li > a {
text-transform: lowercase;
font-weight: bold;
}
Or if you want to make only the top level menu items then use the following:
.menuzord-menu > li > a {
text-transform: lowercase;
font-weight: bold;
}
Thanks 
Thanks! That worked fine. One last question, is it posible to use the same social icons inside the pages, not only on the footer? Thanks again.
Yes, possible. But you’ve to do that manually. Here is the code
<div class="Social-link Social-link--circle Social-link--gray Social-link--medium">
<a href="#" class="Social-link__item" target="_blank"><i class="fa fa-facebook" /></a>
<a href="#" class="Social-link__item" target="_blank"><i class="fa fa-twitter" /></a>
<a href="#" class="Social-link__item" target="_blank"><i class="fa fa-dribbble" /></a>
<a href="#" class="Social-link__item" target="_blank"><i class="fa fa-google-plus" /></a>
<a href="#" class="Social-link__item" target="_blank"><i class="fa fa-behance" /></a>
</div>
You’ve to change the hash with your social link.
Thanks
Perfect, thanks!
You are welcome 
Is it possible to use a self-hosted video as background and not just youtube
Hi,
I’m afraid, there is no way to use self hosted video as background. Visual Composer doesn’t support that.
Thanks 
is there any option to increase the size of the images for the blog section? the small one that is there by default makes it a bit harder to make the blog section look impressive. thanks
Hi,
Could you please tell us which blog section you meant?
quassbottle.co.uk/blog – like here
Hi,
Please mail your admin user name and password to support@themebucket.net We need access to increase the size of the image.
Thanks
All Of my portfolio Pages Come up with an error, site not found. see http://www.stephenapelian.com/newsite/portfolio/interior-lighting/
404 error
Hi there,
Didn’t find any 404, everything seems ok!

Hi there,
I love the theme and bought a regular licence. I selected 1and1 hosting and installed the theme and bought the domain name from godaddy, but I was unable to transfer it to 1and1 hosting. Therefore, I switched my hosting to godaddy and try to install the theme, as I won’t be using 1and1 hosting anymore. But I can’t install the theme. How do I fix the issue?
regards Jack
Hi,
Could you please tell us what issues are you facing? It’s not clear to us.
Thanks 
Hi there,
It’s ok, I uploaded it through FTP. Slider Revolution and Visual Composer aren’t activated and requires an activation code, which I can’t locate, since these plugins was included with theme package. How do I active them?
regards Jack
Hi,
You don’t need to activate those plugins. You can use maximum features without activation and you’ll get updated version through Massive whenever those plugins are updated.
Thanks 
Hi,
I am interested to buy your Massive WordPress Theme. But some question’s answer is needed to me before purchase.
1. Can the one click installation install all the things like revolution slider, widgets, theme options by one click or each things will be imported by separately?
2. Which framework are you use for theme options in this theme? Codestar?
Please Let me answer to purchase your theme. Thanks.
Regards, Nahid.
Answered via email. 
What is the php.ini requirements for the wordpress site, do you have the code configuration I can upload to my host?
Hi,
“Massive” theme works perfectly with standard WordPress php and mysql requirements. There is no specs specially for Massive.
Thanks 
Godaddy host had PHP 5.4 as the current PHP Selection, and I changed to 5.6 and also increased the max_execution_time from 30 to 300, memory_limit 256M, upload_max_filesize 64M, and it works smoothly now. But I am somewhat of a beginner at this, and don’t know how to get the real estate theme into wordpress? Can you help, I assume there is some files I have to manually upload to wordpress? I also like the Video Background and want to use that with the Real Estate Theme, Is that possible?
Hello,
You’ve setup WordPress properly. Now you’ve to import demo content. To do that, first of all please make sure you’ve “One Click Demo Import” plugin installed. Then go to “Import Demo” from Appearance menu and click on “Import Demo” button, then wait for a while. And after a couple of minutes you’ll be ready to go.
Now follow the documentation to figure out other things. http://massivedemo.lab.themebucket.net/documentation.html
Thanks 
i think have to choose a file to import manually, which file do import?
You don’t have to choose any file. Please follow the instructions given before.
Thanks
I downloaded the theme, and after activating the required plugins, I can n longer access my wordpress. Error message it gives is ” Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/masonrad/public_html/wp-content/themes/massive/includes/options/typography.php on line 43”
Hi,
Could you please try again without installing required plugins, or at least installing “Massive Engine” plugin? So that we can understand which plugin causing the problem. Btw so far it seems you don’t have enough memory.
Thanks 
Thank you. I needed to change to PHP 5.6 in my host server.
Great, thanks 
In wordpress it is possible to override a woocommerce template (for example woocommerce/order/order-details-customer.php) by adding a file to the child theme: child-themewoocommerce/order/order-details-customer.php. I have done this in the child theme of twenty seventeen and it works fine. But when I do this in the child theme of the massive template my new template isn’t used. Can you explain how I can override a woocommerce template using the Massive theme? Thank you.
I’m not sure what was wrong but I exported my site and imported it into a new site and now the override is working correctly in the massive child theme. So there is no problem.
WOW! Thanks 
Hello,
I have successfully made my site responsive on my desktop, however the background image on the homepage is not mobile responsive. How can I fix this?
Thanks
Hi,
Please share your site URL, let us check.
Thanks
www.taylorvanhorbeck.com
Hi, we’ve checked your link and the output is https://monosnap.com/file/kAAIWwUkaXg1TP8v0Tr7kf3sJEzTn3 found nothing problem in mobile device at all Thanks