Hello, I have an pre purchase question: I’ve ralised that you use the WP Plugin Booked for appointments (https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968?s_rank=4). You don’t mention this plugin in the features list of the theme. Is this plugin included in the latest version? Or do I have to puchase this extra?

​Hello,

Could you tell me why the responsive menu is not able in home page but yes in the all other pages.

Regards,

Hello, is this theme compatible with WP 4.8.X?

Can we get a update for WPBakery Visual Composer it’s two updates behind.

I need access to Visual Composer templates to use in my site, but since you can’t give me the license, I can’t access the templates. Those templates are very important in making this site come to life. Can you help out here?

Thank you

Hi there, does this theme come with Visual Composer? It says it’s compatible with it, but that’s a little different than saying this theme actually comes with Visual Composer.

Thanks!

Hi – I purchased this theme in Jan 2017. I am unable to save any changes made in Visual Composer, and have tried many ways to address the issue, all of them unsuccessful. As my support has expired, I cannot open a ticket through your system.

This theme doesn’t perform very well without Visual Composer, even though it’s not listed as a “required” plugin.

I am unable to use this theme satisfactorily without being able to edit in Visual Composer. I see there is an updated version of Composer available, will you be releasing it soon with the theme? I wonder if that might fix my problem.

Thanks in advance.

Dear Customers,

In case you have issues accessing our support website https://ancorathemes.ticksy.com, feel free to contact the support operator directly via email at tony@themerex.net. We will need your purchase code. Please take our apologies for any inconvenience caused.

Regards.

Hello, I have an active and open support ticket for this theme and was waiting for a resolution, today when I try to access the support ticket I get this error message:

Service Unavailable

PHP did not respond properly to the request. As a result, Apache considers the PHP-FPM service to be unavailable.

Detailed information about this error is available in the app’s Apache error log at:

/srv/users/SYSUSER/log/APPNAME/APPNAME_apache.error.log The root cause of this error is often slow PHP code. You should disable any plugins the app is using and check the app’s PHP error log and PHP slow request log located at:

/srv/users/SYSUSER/log/APPNAME/APPNAME_phpX.Y.error.log /srv/users/SYSUSER/log/APPNAME/APPNAME_phpX.Y.slow.log

I purchased this template and the calendar function doesn’t have times for appointments and I have had four different WP professionals and they couldn’t fix it or make it work.

Hi

Please help me in the below, I am getting frustrated. I cannot “install dummy data”, please help.

Here below are the error messages….

Errors that occurred during the import process:

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/users.txt'. Please, try again!

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/uploads.txt'. Please, try again!

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/theme_mods.txt'. Please, try again!

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/theme_options.txt'. Please, try again!

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/templates_options.txt'. Please, try again!

Error load data from the file ‘http://lifecoach.ancorathemes.com/demo/default/widgets.txt'. Please, try again!

Hi

Is there a fix for the Font & Colors issue?

I have tried to make color changes to the original scheme and I tried to create a new scheme and it does not work. The color changes are not applied.

Since i’m not satisfied from this theme, i’d like to know if i can be refund.

​Hi

i recently updated to the new version of the above theme,

on completion it seemed too reset my whole colour scheme.

i changed the color in “original” settings to the color i wanted. It still didn’t change.

I had to custom css EVERY line that involved h4 to ensure i got the color working.

On previous version i just had to change one line of “accent” color in theme settings and that was it done. Why has this changed?

thanks

Hello, how can I make the same footer like in Home 2? Other: why my slider dont display 647px as I set in Theme Configurator? Regards,

Hi i hope your doing well

it is posible to use the same license in a subdomain? i need to use a site.com and site.com/fr.

It is posible to use the same template without purchase another license?

thanks, best regards

Are you guys doing any updates on the theme? Last update was last year.

Hello, when i upload the zip folder from import theme WP it doesnt charge and when I upload unzip folder by FTP and activate the theme I get this bug: **Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 92 bytes) in /home/ercinsuf/public_html/wp-content/themes/lifecoach/fw/core/core.options/core.options.php on line 125

Hi, I updated my site on a new server, but when I open the site, the message below appears in several parts. Warning: A non-numeric value encountered in /home/actiobemestar/www/wp-content/themes/lifecoach/fw/core/core.reviews.php on line 210

Our support forum is temporarity down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email tony@themerex.net