279 comments found.
Hello I have used your template to create my new website and everything works well when viewed on a computer and ipad but the mobile view of my web does not work well on iphones and androids !! please help !!! I really need some help in understanding what plug in is causing the artifacts when viewed on mobiles . thank you ! Joanna
Hi, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. Describe detail problem you had, i will check it easier. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
Hi, loving the theme so far. The only thing that has been bugging me is how to translate some of the front end titles, such as “comment” and “admin” on this page http://androsrecife.com.br/ivan-a-coragem-com-delicadeza/
Any idea on how to that without having the FTP credentials? Thanks, Doug
Hi, please try plugins Loco here: https://wordpress.org/plugins/loco-translate/ Let me know result. Thanks
Thanks
Today is weekend so i will transfer your question to my developer, then get back to you later. Thanks
Hi, did your developer get the chance to look into that? Thanks!
Hi, did your developer get the chance to look into that? Thanks!
Thanks for your remind. My developer checked, have one solution, change it via po/mo files, our guideline here: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ Let me know results. Thanks
Hello, i just purchsed this theme, anyone know how to remove “BUY” buton on header?
Hi, please take screenshot where you want to remove, i need to know what demos/hompages you using then i will show you exactly where to remove it. Thanks
Hello, i want to remove button “BUY ME” in Megacons template, is it in right header
Hello, again, i got it, it was something in theme options, but thanks anyway!
Hello, Why my main color is not changed, i installed MegaCons demo, for construction and the main color remain green,..anybody help with this?
Glad to hear that, any issues, feel free let me know. Thanks
I regret buy it. If you dont want to have problem, never buy. I sent my problem but yhet said, change images. Omg! and demos occuring error. You should populer themes.
Hi, can you tell me more your problem? and give me your account wordpress to check & fix for you? Hope you give me a chance. Thanks
The pages open slowly, regarding optimization.. We can not directly ask fast questions, no support. No matter what I do, demo is being installed incomplete.
Hi, i saw you register account on my help desk but haven’t yet create any topic for support, here: http://prntscr.com/fe5bro Please do it, start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Leave your account wordpres & url on your topic, i will check for you. Thanks
I installed the theme “megatron”. I followed all the steps of the documentation but when installing the HANDYMAN demo, the web does not load. Please help. http://apepgotur.com/esp/ Note: I can not log in to the web http://support.g5plus.net/ (user: ramaromo)
Hi, Please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, ftp(if can) there for further support. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ You have to register account here: http://support.g5plus.net/wp-login.php?action=register Thanks
I try to recover the password pro when entering my user or E-mail exit error.
I replied new information to pixelgrafpe@gmail.com Please check and go ahead with it. Thanks
I am using this theme with woocommerce but the dark header scheme theme does not apply on the woocommerce products page. Even if I force it with the page options.
I am using the header layout with the main menu on the left side.
With WooCommerce, i provied 2 menu options in ThemeOptions here: http://prntscr.com/f33q00 Please check with them. After that, if still error, please go to my helpdesk at http://support.g5plus.net/ , register account, create topic & give me your account wordpress, tell me what you want there, i will check for you. Don’t worry. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ How to send private information here: http://support.g5plus.net/knowledge-base/how-to-send-private-reply-over-support-forum/ Thanks
When WP dashboard shows warning “Updating this theme will lose any customizations you have made. ‘Cancel’ to stop, ‘OK’ to update.” What exactly does that mean? All changes we’ve made to the theme content get overwritten? Or, is it referring to core files such as CSS/JS/PHP/Etc and the settings we’ve made in the theme options dashboard remain as is?
If you di customize, mean: changed/update php, css, js files in my theme(not in your child-theme) => when updated => they will be override => lost all you did. If you do customize in your child-theme, everything is ok because i don’t update child-theme. (The best before update => backup all code + database) Thanks
Hi, what file do i need to amend to amend this part of the code?
” data-layout-type=”title” data-current-page=”1” data-offset=”0” data-post-per-page=”-1” data-order=”DESC” data-column=”5” data-show-paging=”” data-show-paging-masonry=”” data-style=”zoom-out” data-spinner-color=”#700000” data-bg-overlay=”bg-light” data-effect-overlay=”hover-dir” data-responsive=”” data-table-item=”table-one” data-small-table-item=”small-table-one” data-image-size=”585×585” href=”javascript:;”> All projects
I need to amend it to
” data-layout-type=”title” data-current-page=”1” data-offset=”0” data-post-per-page=”-1” data-order=”DESC” data-column=”5” data-show-paging=”” data-show-paging-masonry=”” data-style=”zoom-out” data-spinner-color=”#700000” data-bg-overlay=”bg-light” data-effect-overlay=”hover-dir” data-responsive=”” data-table-item=”table-one” data-small-table-item=”small-table-one” data-image-size=”585×585” href=”javascript:;”> All colours
I don’t know where you mention so please show me screenshot where you want to change, and give url also. I will show you where need to edit. Thanks
Its to do with the Portfolio section within the Theme?
http://dev.rccoppinltd.co.uk/granite-colours/At the top on the ajax search section?
Thanks
Oh, you can do it easy via po/mo file, here is guide: http://support.g5plus.net/knowledge-base/how-to-change-languages-via-pomo-file/ Don’t update code if have another solutions. Because it will lost if you update my theme in the future. Thanks
Sorry but i dont want to change the language of the site.
All i want to edit it the part that Said “ALL PROJECTS” i want to change this to “All COLOURS”
see the link i sent you please, what file do i edit please to change this section?
You don’t need change language, you only need change value of it, default is “ALL PROJECTS”, now you find it in po file as my link then enter value “All COLOURS”. Done.
Navigating back seems to make the loader appear but not load the page?
Can you explain more? Sorry but i don’t understand your mean. Thanks
Seems to get stuck if the visitor uses the browser back navigation to go to the previous page – the loader stays on screen and not load the page… please advise.
Did you check on my demo? the same with yours or not, if not, give me your website here to check. Thanks
hello.Congratulations for this nice template. could you tell me please if there is any way to add next to numbers of counters (megatron shortcode) symbols like ”%” percentage.When i do it directly in the field value i take an error “Nan”. thanks.
This shortcode curently not support add symbol before or after the number. Please give me your account wordpress via message profile or via my help desk: http://support.g5plus.net (Need register account to create topic). I’ll update code for you. Thanks
hello.Congratulations for this nice template. could you tell me please if there is any way to add next to numbers of counters (megatron shortcode) symbols like ”%” percentage.When i do it directly in the field value i take an error “Nan”. thanks.
Hi, thanks for your interest my theme. But please comment with your account which bought my theme, i will show you how to do it. Sorry for that. Thanks
Is there a way to show product thumbnails on search page on mobile? Currently it shows the menu icon to the left of the item title.
Hi, please tell me exactly what header & screenshot where you want to add, i will check with developer then let you know. Thanks
Hi -
Two things:
1.) I am unable to change the image header for the main theme.
2.) Any time I attempt to make changes in Appearance/Customize I receive this error “Setting does not exist or is unrecognized.”
Please advise.
Sincerely,
Hi, 1. I want you tell me exactly what demo/hompages you used? Pls send url or screenshot to find easy, i will show you how to update/edit it. 2. I can use it, view here: http://prntscr.com/e9q40x I think you should give me your account via message profile or my help desk at http://support.g5plus.net I will check for you. Thanks
Hi -
1.) I deactivated and deleted Slider Revolution and then re-installed it and activated it. I can change and modify the header now.
2.) Customization seems to be working now. May have been something weird with Slider Revolution.
Thank you so much for the speedy response.
Love the theme by the way.
Glad to hear that, any issues, feel free let me know. You are welcome. Thanks
i just downloaded your theme but i can find the theme-plugins folder anywhere
Yes, I seperated megatron-framework.zip and store on my server. Anytime need update will faster than wait ThemeForest approved. So please update theme then deactived, delete old plugins, then install new plugin from my server => it will update. Thanks
Hi,
I created multi-page site but some links I want to scroll to the section on the landing page. Issue is that the scroll is not smooth, it jump right to the section. How can I make it smooth?
Hi, thanks for your contact, please comment with account which bought my theme for further support. Thanks
Hi G5,
You theme is beautiful. Just thought I’d let you know that the theme demo for Megatron isn’t working.
Thanks for let me know. I fixed and everything is ok now.
Hello,
We are in the process of designing a website using your theme. Yesterday we added some CSS to the child theme, everything was fine upon end of day yesterday. Now this morning the same CSS file, is formatted all on one line. Have you heard of this happening before?
Hi, it won’t lost if haven’t got any action. In your case, i really thinking it can’t happened. Because if someone click button “Save & Generate CSS” in ThemeOptions here: http://prntscr.com/dpk46i while Enable Mini File option, my theme only override style.css file in parent theme. Don’t do anything on child theme. This is first time i hear like that, did you install other plugins?
>:- l
How can I disable pinch zoom on mobile?
Can you explain more? Please tell me exactly where you want to change/disable? Thanks
I want to make it so that web pages are not able to have the pinch zoom feature on mobile devices. Normally, I insert a meta code for that but with this it’s not working.
I’m sorry again, but where? give me url on my demo. Thanks
Normally I just add this meta tag and it disables zooming on mobile.
<meta content=’width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0’ name=’viewport’ />
Thanks for let me know. Any questions, feel free let me know.
