1743 comments found.
HI I would like to request a PSD file. Here is my email Christiank@2enovate.com
Hello Kaman12!
We have just mailed you the link where you can download the PSD files, please check your inbox.
Best regards,
DFD team.
Hello. I have a problem with video slider. it works good on laptop , but not work on mobile. I am getting all the time same error. http://take.ms/UqmOL
What we should do?
Hello Steponstar!
We need to check the slider settings more precisely from our end to be able to help you.
Could you please submit a ticket in our support center and we’ll check it for you.
Regards, DFD Support Team
Best theme on TF. It’s great! One question – On single portfolio page – when i click on category item name, or on tags – i have page with listed matched items – some of options of this page i found in theme options sections. But where i can set heder options etc? I have menu with Your default logo and can not change it. Cant find it.
Hello Pancho!
Thank you for your kind reply, we appreciate your choice for our theme!
As for your question, the pages you are referring to are the archive pages, and you may set the header style for archive pages under theme options > general options > layout settings > archive pages header section and select the desired header from the drop-down list.
As for the logo, please, submit a ticket in our support center so we’ll be able to check the header style you are using on your site and provide you with proper instructions.
Regards, DFD Support Team
Perfect answer! Now i see it. Thank You.
You are welcome, glad to be helpful to you:)
If you have any questions regarding Native theme functionality, you are welcome to contact us.
Regards, DFD Support Team
The only issue i have is problem with demo import. But this is only on polish home.pl hosting server. Import btns doesnt work – no info about problems. Run it on local copy, import what i want – then move it online. This is fix for me now.
Pancho, thank you for reply!
Most probably, the issue is connected with low server parameters.
We’d be glad to help you to check them and provide you with proper recommendations in case they need to be increased.
For this, please submit a ticket in our support center .
Regards, DFD Support Team
OK, Thank You. I know that it server related issue. What i could inreased i have done in php.ini. But it stil doesn’t work. So maybe next time, at the future project i will submit ticket.
Frequently, the settings set in php.ini file or user.ini file may not influence the real server configurations, they just overwrite the numbers.
Anyway, glad to know that now the issue is solved.
Wishing you a great day ahead!
Regards, DFD Support Team
hi i found the app.css file is 2.3MB in files size and it really affect the performance of the site, anything can improve this?
Hello Jimmywong911!
Please try to get in touch with your hoster and ask to enable GZip compression for you. It fill reduce the css file size to up to 300KB. Please submit a ticket here if you need our assistance with that.
Best regards,
DFD team.
i have gzip, but seem the site still loading slow. i import the demo data for a eshop, seems need 3-5s to load.
Well, the site speed actually depends on many factors like server configuration and location, the plugins you have up and running etc. Please submit a ticket here and our support will check your site for you and help you to increase your site speed.
Best regards,
DFD team.
Hello Jimmywong911!
Please, let us check your site from our end and help you with the issue.
Please submit a ticket in our support center and we’ll check it for you.
Regards, DFD Support Team
Hello,
Please I have an urgent question regarding this Template http://nativewptheme.net/fifteenth/I need to know if i can process orders and payments through this website and if it’s ready to go and can be attached to my bank account I will need anything extra.
Kindly reply ASAP because I want to buy this template now.
Thanks
Hello Jbasalyos1213!
Thank you for paying attention to our theme, we appreciate this very much!
As for your question, you may install WooCommerce plugin for this purpose and receive the orders and payments from your customers.
In case you have any questions regarding theme functionality, you are welcome to contact us.
Regards, DFD Support Team
I really appreciate your fast response, Can you please advise how it will work ? I host the website first and then install the Plugin or it’s something we can attach with the template.
Hello Jbasalyos1213!
You are welcome, glad to help you!
You need to host your site and install the WordPress on it.
After this, you can install the theme with bundled plugins and any demo layout you’d like.
In case any assistance is needed, you are welcome to contact us via our support center and our team will help you.
Please let us know in case you have any questions.
Regards, DFD Support Team
Couldn’t figure out; does this support member logins? Ie: Restricted content after a login procedure? I’d like to have a homepage with login, and after that the rest of the site. Thanks in advance.
Hello TheToob!
The user roles are supported in WordPress by default what means that you can set the role for a single user after registration and the site admin can change that rule. There also are some plugins that allow to extend this functionality. We some times use the User roles plugin that allows to define the list of elements available for a single user. The password protected posts/pages are also supported by our theme.
Best regards,
DFD team.
AWESOME NEW DEMO!!!! BRAVO GUYS!!!!
Thanks!
Ребята вы когда прикрутите кнопку расшаривания в vk.com ? Тема просто огонь, но я просто не могу её купить изза отсутствия этой кнопки. Да, кстати, вы пустили таргетированную рекламу в FB на Русскую посадочную страницу, а главной соц сети просто нет, я уже не говорю про ok.ru. Короче, тема очень нужна, но купить не могу изза этого.
Hello Denis-F!
The VK and Odnoklassniki social networks are available in theme since 1.0.5 version.
Best regards,
DFD team.
P.S. Спасибо за классный отзыв 
Я правильно понял вы уже внедрили? Если да, то у вас во всех демках в разделе шорткодов её нет. Думаю, что потенциальные клиенты СНГ могут из-за этого пройти мимо.
Да, соцсети добавлены и доступны в опциях темы и шорткодах.
Hey,
is there a way to load this exact blog type in my blog without manually customising it?
http://nativewptheme.net/home/blog-without-sidebars/Kind regards, Michalis
Hello Michalis!
The demo data for that page is included to 26_HOME demo content in Theme options -> Demo importer section of your admin bar. You will also get all of the demos of blog, portfolio and gallery with that page.
Best regards,
DFD team.
Thank you I found it 
However I imported like 189 pages, can you please specify the name of the blog page that I mentioned before so I can find it easily? 
Thanks a lot 
No worries, found it! Turns out the name is the same!
Thanks a lot!
Glad you could find it. Just let us know if you need any other assistance.
Best regards,
DFD team.
Hi,
Got another small question before I buy: I saw that Native comes with a Visual Composer license, so I won’t have to buy Visual Composer separately and that’s great. My question: I will install native in a multisites wordpress network and I will have 3 or 4 demos installed, each in it’s own subdomain like follows:
1. Main demo – sub1.domain.com
2. Corporate agency – sub2.domain.com
3. App promo – sub3.domain.com
4. Car service – sub4.domain.com
Will I be able to use visual composer across all of my installs?
Also, in my multisites network I will install another theme from themeforest that dose not come with Visual Composer but it’s compatible. Will I be able to use Visual Composer to edit that theme also? In other words, can I install Visual Composer plugin as “Network activate”???
Thank you!
Also, hope the sale is on for another 2-3 hours until I have money on my credit card to buy. 
I know I already said this in other comments, but I will say it again… Wonderful product! Congrats!
PS: waiting a reply asap.
Hello Avrcata!
Thanks for your kind reply!
As for you question, as far as we know, it’s not a problem to use our theme on multisite network and to have it up and running on several subdomains but we are not sure about usage of Visual Composer for the theme that doesn’t come with it. It will be better for you to get in touch with the Envato support about that as far as simply have no such information, sorry.
Best regards,
DFD team.
Hello! Thank you for your reply! As for my question… Do I have to install a plugin like WP Add Custom CSS?
https://wordpress.org/plugins/wp-add-custom-css/As I told you in the comment above, I will install your theme 4 times on the same domain, using wordpress multisites. Practically, I will install 4 variations of your theme in 4 different folder, on the same host, same domain. If I will change a style on one theme, will that impact all of the websites using Native?
Thank you!
Also, for the comment referring to the netflix website, the effect I was talking about is only visible on smartphone. But don’t waste any time for that one. I found my answer 
Also, for how long, starting from now, will the sale still be available? I’m interested in buying but my bank is late in transferring my money from my account to a visa so I can’t buy it until the transaction is made and purchase envato credit.
Kind regards, Cata
Hello Cata!
As for the custom CSS/JS, no extra plugins needed, we implemented this feature from the theme options, please check this article for more info. As for the multisite style changes, they will be applied for the subdomain where those changes were made but not for all subdomains.
As for the sale, we are not pretty sure about the period but it will still be available for a couple of days I guess.
Best regards,
DFD team.
Hello,
Thank you for your reply! I’m ready to purchase. Just some small questions if I may… Documentation is covering all aspects of installing and importing demo data? Also, I would like to install a plugin “Slick Menu” don’t know if you tested it. It’s available on codecanyon. Is your theme compatible with it? I still think that the mobile menu of Native is confusing visitors and the small arrow or the small 3 dots that visitors have to tap in order to see the submenus are not good enough.
As for the multisites setup. Do I have to install the theme for each subdomain or I will install it just once from Super Admin and then import the sample data that I need for each subdomain?
If you don’t mind, I’ll post any additional questions here. Today I will buy the theme and a VPS to install it. Thank you!
Hello Cata!
Thank you for reply!
1. As for your question about documentation, you may find the detailed description on demo installation in this post.
In case you need any help, you may submit a ticket here and our team will be glad to assist you.
2. As regards “Slick Menu” plugin, we’ve not tested it with our theme and cannot provide you with precise information about their compatibility.
3. As for mobile menu, could you please submit a ticket in our support center after purchasing the theme and we’ll check it for you.
Thank you for choosing our theme, we appreciate this very much!
Regards, DFD Support Team
Hello Kate,
Thank you for your time!
I have one more question. I tried to find the answer on wordpress codex and other source of documentation regarding wordpress but haven’t got much luck.
In my scenario where I have multisites and some of them using Native with different variations of front-end design and layout… what happens when I will want to update Native? Do I have to update each website from the network? Like I had individual websites? Or I will update only once using the Super Admin account?
Also, in case of updating, I suppose I’ll have to make backups of sql to restore my settings.
Beside documentation for install, do you also provide docs for customizations and also updating?
All this multisites setup is confusing for someone like me with not-so-much-experience with wordpress and I appreciate your time and effort to answer my questions.
Also, are you available to assist me in the process of installing and setting everything on a live VPS?
Is useless to say that Naive, in my own opinion, is one of the best themes for it’s purpose. It should be ranked higher on themeforest. Also, I recommended your product to some friends who already bought the theme.
Thank you!
Kind regards,
Cata
You are welcome, Cata! Glad to be helpful to you!
As for your question, you may update the theme on your main site so it will be updated on your sub-domains, in case it is used on the subdomains.
As for theme update, you may check the instructions from this post.
Please check the links below, they may be helpful to you:
1. https://codex.wordpress.org/Network_Admin_Updates_Screen
2. https://premium.wpmudev.org/project/multisite-theme-manager/?omtr=b&utm_expid=3606929-101.TxEXoCfwS1KxJG1JVvj_5Q.1&utm_referrer=https%3A%2F%2Fwww.google.com.ua%2F
3. https://premium.wpmudev.org/manuals/wpmu-manual-2/changing-themes-sitewide/?omtr=b&utm_expid=3606929-101.TxEXoCfwS1KxJG1JVvj_5Q.1&utm_referrer=https%3A%2F%2Fwww.google.com.ua%2F
As for VPS, we’ve not worked previously with virtual server, but we surely will be able to try to help you:)
Thank you for your wind feedback, it is really a pleasure to receive such replies!
Regards, DFD Support Team
Check for viruses dfd-native Trojan.FCWV-7
Hello OKmusic!
That’s quiet strange as far as we check our theme for viruses and vulnerabilities before submission and they are also being checked by Envato team before approval. Could you please provide us more details on it? What tool was used for that check and any other information can help a lot.
Best regards,
DFD team.
www.virustotal.com
We have just checked for viruses our latest demo and could find no viruses, here is the test result.
Best regards,
DFD team.
Ok! Thank you
We have just also checked our theme with several antiviruses and the only one gave us report about the virus, Trojan, just like yours. We checked the file which was detected by the antivirus as infected and found out that it is a ReduxCore/inc/fields/editor/field_editor.min.js which is a part of a Redux Framework plugin that was enqueued as a part of dfd-extensions plugin and it is not a virus for sure, it is a script that initializes the TinyMCE editor in Theme options. We didn’t use that field in our Theme options, so if you are worrying about that report you can simply go to your plugins via ftp and delete that folder at all or you can submit a ticket here and we’ll do that for you but there is no need to do that as far as the report actually is an antivirus mistake.
Best regards,
DFD team.
Hello, I purchased native on the 21st and sent you an email for the PSD files, maybe your busy but I haven’t received the files or an answer yet?
Regards Ian
Hello Ian!
Thank you for choosing our theme, we appreciate this very much!
Seems, that we’ve not received your email:(
Could you please submit a ticket in our support center and we’ll mail you the requested files back asap.
Regards, DFD Support Team
Strange, ok thanks. I have a question about WPML shall I submit a ticket for that also?
Regards Ian
No problem!
In case you have questions, Ian, please submit a ticket and our team will help you asap.
Regards, DFD Support Team
1) Native setup script fails on a 1024mb RAM shared hosting 2) your own submit support ticket form is broken: it will only allow submit when WP password/username details are filled in – even though checkbox is off! 3) your own pages have twitter/fb/ social icons but lead to nowhere! Not very convincing. 4) I tried to submit using Chrome instead of FF, and the support reg code was denied with no indication why (presumably because used before)
I did manage to leave a support ticket after I figured the checkbox on the submit form didn’t work and just filled in some dummy stuff.
Hello Jonneva!
Thank you for contacting us!
We’ve received your ticket and our team will check it and provide you with proper instructions shortly.
Regards, DFD Support Team
Hello, I would like to add more fields in the current contact form. Kindly tell me where is the contact form codes located. I will add fields using the same 2 column layout.
Kindly reply asap. Thanks
Hello Muszy12!
There are different fields available in the contact form shortcode at the moment. Please check this article, it might help you to set the form you need. Please submit a ticket here in case you cannot find the field you want and we’ll provide you with the information you need.
Best regards,
DFD team.
hi any news on rtl?
Hello Eli1356!!
Waiting for it from the RTL devs.
Best regards,
DFD team.
hi do you have any estimation? i really want to get this theme and to start working
It doesn’t depend on us at the moment, unfortunately. We made an order and just waiting for this feature. We really want to add this feature asap. We can let you know as soon as it will be released if you want.
Best regards,
DFD team.
Hi,
Is it possible to achieve this kind of parallax effect with your theme?
https://www.netflix.com/title/80117470?trkid=13710079&MSG_TITLE=80117470&lnktrk=EMP&g=0750219623302509E7D65AEAFCE5BE5264529FF6&lkid=TITLE1_PVR_TV_MDP_2Hello Avrcata!
It seems like there is no parallax effect on that page, is it?
Best regards,
DFD team.
Liking what I am seeing so far. One thing is perplexing me and I am probably just missing something. I would like for the header image to sit under the navigation bar. As it is now the navigation bar covers the top part of my header image. Basically I want the top of my header image to touch the bottom of the navigation area and not actually be laid underneath it.
A suggestion as well. All of your Header Style Options are really navigation style options. It is confusing when you use the word header for both navigation and the actual header.
Hello Iterenzi!
Please try header style 1 or header style 3. They seem to work the way you need. Please submit a ticket here if it’s not the solution you need and we’ll help you to get this sorted.
Best regards,
DFD team.
Hello, I can’t change to mega menu style, where is the setting please?
Hello ArtieARM!
Some of the settings like background image,icons, mega/full width menu switcher are located directly in Appearance > Menus. The other ones can be found in Theme options> Header options-> Menu options. Please submit a ticket here
if you need our assistance with that.
Best regards,
DFD team.
Thank you, and can I change the color of an icon on a menu such as text color? http://www.bekyan.com/
It seems like the icons have the same color as the menu items from our end.
Best regards,
DFD team.
the contact form option was there on each page set up, it was working fine. But Now Instead of contact form the code is displaying, also i cant find the insert contact form button in classic mode page setup..if you can help me please
Hello Shaficlt!
You can see the code instead of the contact form in case you have Visual Composer plugin deactivated. Please check if it’s eabled in Plugins section of your admin area. Please submit a ticket here if it’s not your case and we’ll check it for you. As for the contact form button, it’s available as element of Visual Composer only.
Best regards,
DFD team.
From 59 to 39? It cost them nothing to leave it at $ 30 
Hello Chevyweb!
40% off is quiet good deal and it’s a regular discount around the popular items of Envato market.
Best regards,
DFD team.