183 comments found.
Pre sale question: What pages can Visual Composer use? (Home? Single event?)
Hi,
You can enable Visual Composer for pages, posts (Home…) and custom post types (Single Event…). Also, if you want to customize the Event’s layout in your website to fit your niche, You can refer our plugin: The Events Calendar Single Event Page Builder for Visual Composer.
Have a great day!
Hi, great job!
Two pre-sales question
1. Is it compatible with events created with the MyEventON plugin? I wonder if your fabulous theme will be able to display the existing events on my site just by activating it …
2. Allow translation?
Hi,
Thanks for interesting in our theme.
Regarding your questions:
1. I think yes. But it will be used the features in EventOn plugin…. If you have any assistance on the compatible with this plugin, you can create a topic on our support forums. Our support team will respond to you as fast we can and improve our theme to compatibility with this plugin.
2. Yes, the translation ready
Have a great day!
Can I change the detail event page order? I want to put the buy tickets module above all, then put some info, hide organizer on the accordeon and then repeat the buy tickets module…I mean, can I design it with visual composer?
Yes, this is the reason that we create the plugin The Events Calendar Single Event Page Builder: https://codecanyon.net/item/the-events-calendar-single-event-page-builder/19967186
With this plugin, you can reorder or add anything or even repeat the module in the detail event page with Visual Composer. We will include this plugin in the next version of this theme.
Have a great day!
Great! On this version I have to buy it apart from the theme to use it? Is it compatible?
Does it work with the version you are currently selling?
Yes, it’s compatible. And this plugin work with any theme.
Have a great day!
When I click proceed to checkout..it takes me to a blank page…isn´t it supposer to take me to the client´s info and billing info screen?
I have just checked and it works fine on our demo. Please try to clear browser’s cache, create an account then check again.
You mean that i have to create an account before proceeding to checkout? Maybe the era sin why it took me to a blank Page was that i haven t created an account before? Can i stablish that account can be created after proceeding to checkout?
No, you haven’t to create an account before proceeding to checkout.
Please see the screenshot that I have just checked: http://take.ms/GagLS It works fine.
Great. I will try again and tell you.thanks
I click “proceed to checkout” and takes me to this blank page:
http://preview.themeforest.net/item/ticketbox-event-tickets-wordpress-theme/full_screen_preview/19697328Hi, You should remove the ThemeForest’s iframe. Please go to cart page then click to checkout: http://dawnthemes.com/ticketbox/cart/
Thanks!! I couldn´t create an account on cellphone is impossible to me by the height of the pop up. It tells there is a mistake but doesn´t tell what is the mistake..if the username, the password.
I can´t figure out how to use it 
Hi there. Nice theme! I have a few questions:
I would like to use it mainly like this: http://dawnthemes.com/ticketbox/events/list/?tkb-list-event-style=grid&tkb-columns=3 i.e., with three columns of events that appear chronologically.
1- Is there a way to include adds somewhere? either from AdSense or highlighted events that can appear on top before the three columns? Maybe through widgets?
2- How customisable are the main texts of the template? I would like to use it in Spanish. Therefore, I would need to change basic words like “Venue” , “cost”, links like “Next Events” “find events” or even translate the months for the date of each event. Is it doable?
3- Is it possible to create photo galleries in the News pages (blog)?. Im thinking about showing pictures of past events.
Thanks!
Hi,
Thanks for interesting in our theme. Regarding your questions:
1 – Yes, you can use the shortcode “Events List” with the layout Grid – 3 columns. http://dawnthemes.com/ticketbox/events-list/ . So you can add anything you want when using Events List shortcode. Adsense, Featured Events (http://dawnthemes.com/ticketbox/featured-events/)... on the top or bottom of the Events List 3 columns.
2 – Translation Ready – WPML Plugin Support, you can refer here:http://dawnthemes.com/ticketbox/document/#translation And here is an example: The site of our customer in Brazil https://e-ingressos.com/evento/acampamento-de-adolescentes/3 – Yes, the post format gallery supported.
And if you need any assistance, you can refer the topics or create a new topic on our support forums.
Have a great day!
Hi Dawnthemes, I just purchased this theme, upon installation i realized i need to install other plugins like dawnthemes core and visual composer. where can i get these plugins to download?
Download failed. cURL error 6: Could not resolve host: eventracker.net
kept having the above error while trying to install required plugins
Hi,
I apologize for the delay in responding to you. Activate the “ticketbox” theme then you will see a notification message to install the required & recommended plugin, just click to “Begin installing plugins”:
And if you need any further assistance please create a topic on our support forums. Our support team will respond to you as fast we can.
Have a great day!
How can I add in the top left the date in upcoming events photos
??
Hi,
Please create a topic on our support forums. Our support team will respond to you as fast we can.
Have a great day!
Hi
I installed the theme and everything, but the import demo content doesn’t work. The manual one doesn’t work either. It gives me 404. The Auto import one takes a very very long time.
I would like to have the demo installed so it doesn’t take me a long time to get the site up. Would you be able to help me?
Hi,
Please kindly create a topic on our support forums. Our support team will respond to you as fast we can.
Have a great day!
Hi, Im interested in purchasing this template, but I have a question. Is there an option for displaying past events or an archive of events? The template demo only appears to show upcoming events. Thanks for your help!
Hi, Thanks for interesting in our theme. Please see the demo: Event has passed and Archive events. And we will consider to add a shortcode or widget to display the list events have passed in the next version.
Have a great day!
Hi, Great theme! Do you get all the plugins included in the demo? In particular, is Community Event included in the theme? Thanks!
Hi, I just installed and immediately received a fatal error message ” Fatal error: Cannot redeclare class Mobile_Detect…on line 27”. I registered and tried several times to login to your support page but your site does not let me login. Appreciate your support please!
Hi,
We have just replied to your topic. Please check.
Thanks and have a nice day 
Thanks! Got the fatal error issue sorted. Regarding my other question, is Community Event included in the theme or do I have to buy separately?
No, it’s not included and you should buy the license. Refer here: Who should buy the license, the client or the developer?.
Hello Dawntheme team, Sorry, but no way to create a topic on your support page! • I would like to remove the top header with phone and e-mail; • I have an issue when displaying the Featured events on homepage; currency is $ and I would like to turn it into CHF; • Another issue when displaying DawnTheme Blog Layout… I have the content twice (one time boxed, and one time all the texts below)!!! Thanks in advance.
Ok double content fixed! You must have at least 7 posts…
?
Somebody?
Hi, Sorry for not awnser you sooner. We have just fixed the issue on our support forums. Please clear browser cache and create a topic. Our support team will respond to you as fast we can.
Best regards!
Hi, sorry… still doesn’t work…
hi,
it is possible to add a download ticket link in email below the ticket ??? here is my domain: http://registermeuae.com/ .
waiting ???
Hi,
Sorry for not answer you sooner. You should create a new topic on our support forums. Our support team will respond to you as fast we can. And about your question: Ticketbox using WooCommerce or/and Event Ticket Plus (WooCommerce Tickets old) by Modern Tribe to sell your event tickets. So please refer here for the ticket downloadable: Digital/Downloadable Product Handling.
hi, thanks for creating amazing theme…
will you navigate me how to create or setup this page ?.. http://dawnthemes.com/ticketbox/events/list/Hi,
Thanks for your kind words
You can setup this with 2 ways:
1. Just add a custom link to your site: http://your-domain/events/list/. For ex:
http://webcane.com/registermeuae/events/list/
2. Or you can set Default View option as List view, navigation to Events / Events Settings / Display Tab / Default view option.
Best regards!
Hi,
Thanks for interesting in our theme. We will consider and refer to this plugin if it’s not required more addons then we will. Do you have any suggest for this?
Best regards!
Have you managed to integrate with TICKERA ? Seven month now and i see more people are asking, its simple with their TICKERA Woo-commerce bridge.
Is there a way for admin to charge organizers for adding their event to the page?
Also.. second questions.. Wich are the external plugins i need to buy to get this theme to work like the demo?
Hi,
Thanks for interesting in our theme. About your questions:
1. This theme supported the Community Events let your users add their own events to your calendar! We have just created a topic about your question on Modern Tribe support forums, hope you will get the solution here: Is there a way for admin to charge organizers for adding their event to the page?.
2. This theme will help you to Sell your event ticket online by using Event Tickets Plus or you can also sell your event ticket using WooCommerce. Events Calendar PRO is supported but not required, but can also be used to add even more features.
Best regards!
Loving this theme and I’m strongly considering it I just wanted to know is there a way to implement a countdown timer for events whether in the list view & single event view?
Hi,
Thanks for interesting in our theme. We will bring this feature in the next version and show you in the demo.
Best regards!
Awesome thanks for the quick response, just purchased the theme! Can’t wait to get started on it!
Okay now I’m having an issue with the icon box and the links I entered not working.
Hi, We have just replied to your topic.
ex my last question I received your help via the forums
Glad to help you. If you have any assistance please feel free go to our support forums and create a topic. Our support team will respond to you as fast we can.
Have a great day!
Looking Great Theme… Before purchase i have few questions… 1: It is possible to print ticket at the time of purchase (i mean when purchase done their is possible to print from checkout page, or from other where) instead of email ?
2: What is about ticket page template ? (Do u have any sample screenshot) 3: Do you provide pro level Event Ticket Plus access or need to purchase adson
Hi,
About your questions: 1, It will be print on checkout page for the both of using WooCommerce or Event Ticket Plus to sell your event ticket.
2, Here is the screenshot about the ticket created by Event Ticket Plus: http://take.ms/jvCF3. And here is the ticket created by WooCommerce: http://dawnthemes.com/ticketbox/product/woocommerce-ticket/.
3, You should buy the license, please refer here: https://theeventscalendar.com/knowledgebase/client-or-dev/. And you can also sell your event ticket using WooCommerce, please refer the document
And if you have any assistance please create a topic on our support forums. Our support team will respond to you as fast we can.
Have a nice day,
Best regards!
sorry about that: http://take.ms/Xss7u
i just add message to support
Hi,
We have just replied to your topic.
Best regards!
Congratulations! Good Luck With Sale 
Thanks!
Hi! Nice Work! A pre-sale doubt: it’s possible to search events by user location? For example: a logged user defines your location to find events near?
Hi, The Event Calendar Pro is supported so your users browse your events based on location. Powered by Google Maps, users can use a location search to find what they’re looking for quickly. View Demo
Best regards!
Other doubt: it’s possible to set up the user profile page http://dawnthemes.com/ticketbox/author/admin/ with Bio, profile and header photo, city and Country and other data? Actually your demo shows the last user posts but we need to add more details. Tks in advance
Best regards!
Ok, Thanks! Can we talk privately? Can you give me an email? I tried to create a topic in your support forum but it’s not possible until I have a purchase code, but I have some others pre-sales doubts
Hi, you can email us here: https://themeforest.net/user/dawnthemes
Thank you! I just sent a messagealready sent a message
Two questions: 1. This page doesn’t load: http://dawnthemes.com/ticketbox/events/list/?tkb-list-event-style=list 2. It’s possible to share pages in Linkedin? Have you a linkedin icon? I see only facebook, twitter, g+, instagram, vimeo and youtube
Thanks for your feedback, We appreciate it. About your questions: 1. It should be working fine. Please clear your browser cache and check it again. 2. Yes, it is possible. Pls see the screenshot: http://take.ms/VzOpt
Hi. Can we make register and login with facebook, twitter, linkedin, g+ ? This function will be very important for us
Hi, You can find a plugin to do that.
Congratulations! Nice Work, Good Luck With Sale
Thanks!
Congratulations!
Amazing Work, Good Luck With Sale
Thanks!
