Hi,

The background color of the header is a global setting so you can set it in Theme Options -> Navigation -> Top Navigation.

There is only Foreground Style in the Overlap Options that are available for each page, this will set the text and logo color, not the background.

Also, to show the header background, you have to change the Transparent Header in the Overlap Options -> Header to “Disable”, if you enable this option, you will have the transparent header instead.

Hi, all clear and working fine. Thank you for your kind reply!

First of all, try to update the theme to see if it works. You’re currently using Overlap 1.2.5 but the latest update of this theme is 1.2.7. Also, please update Wyde Core plugin too.

After you update them all, edit your Google Maps element to set the address again because I just inspected the code on your website but couldn’t find any address data was set for the map.

If it doesn’t works, please PM me your admin login: https://themeforest.net/user/wyde#contact

My apology, after I investigate this issue. It seems like this is a bug of the theme with the new update of Wyde Core plugin.

Thank you for reporting this issue, it will be fixed in the next update.

The Image Gallery element doesn’t include pagination, it always displays all images.

However, you can create custom pagination by adding multiple galleries to the same page. Please follow the step by step guide below:

1. Create a new page, choose “Boxed” for the Page Layout.

2. Add new row and add an Image Gallery element into the row. Choose images to show in the first page of the gallery. You can also choose any options for this element.

3. If you’d like to add a second page. You should add a new row and then add a new one of Image Gallery element into that row. Choose images to show in the second page of gallery to that Image Gallery element. Choose any options like you did on the first one.

4. Now you have 2 Image Gallery elements in different rows. Switch from Backend Editor to Classic mode, you will see the code like below:

[vc_row][vc_column][wyde_image_gallery image_size="overlap-medium" images="5497,5496,5495,5494"][/vc_column][/vc_row][vc_row][vc_column][wyde_image_gallery image_size="overlap-medium" images="5426,5425,5424,5449"][/vc_column][/vc_row]

Insert the code <!-nextpage-> between rows so you will have the new code like below:

[vc_row][vc_column][wyde_image_gallery image_size="overlap-medium" images="5497,5496,5495,5494"][/vc_column][/vc_row]<!--nextpage-->[vc_row][vc_column][wyde_image_gallery image_size="overlap-medium" images="5426,5425,5424,5449"][/vc_column][/vc_row]

And then save changes.

I also noticed that when I publish a new testimonial—this auto populates in the text field.

96

Normal 0

false false false

EN-US X-NONE X-NONE

/* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

The Testimonials Slider element is included in the theme, you don’t need to install any other plugins, here is our Testimonials demo: http://wydethemes.com/overlap/elements/testimonials/

After you import demo content, you should received all predefined pages as in our demo site. If you couldn’t find any page called “Testimonials” in the Pages list, that means you couldn’t import demo complete successfully. There may be a timeout error while importing demo so you couldn’t import some pages/posts.

Anyway, you can create a new page and then add a Testimonials Slider element to the page so it automatically displays the Testimonial posts from your site.

Regarding the error when you publish a new testimonial, I’ve never seen this problem before. The text field shouldn’t have any text but should be blank. If you have any other plugins installed, try to deactivate them to see if it works.

If it doesn’t work, please provide me your site URL and admin login: https://themeforest.net/user/wyde#contact

This theme comes with responsive design, of course it support mobile and any devices. The layout will be changed automatically when you visit the website on different screen sizes as you can see on our demo: http://wydethemes.com/overlap/home/home-creative-agency/

Try it on mobile or tablet to see how it works.

Here’s the custom CSS to set the background color of the sub menu:

<style type="text/css">

   .dropdown-nav .top-menu li ul{
       background-color: #000;
   }

</style>

You don’t need to update the child theme and don’t need to export and import any settings from the theme options. Updating the theme won’t affect your current data and settings.

Actually you did the right way to update the theme, select different theme, delete the old Overlap theme, upload the new Overlap theme and then select the child theme again.

However, after you update the theme you will see a notification message to update bundled plugins too. If the notification message was dismissed, navigate to Appearance > Install Plugins to see the bundled plugins list.

There was a script error on Chrome console because you have the old version of shortcode scripts, please make sure you have updated Wyde Core plugin.

Also, if you have a cache plugin, please don’t forget to purge all caches after you update the theme and plugins.

We provided both manual and auto update in our documentation. The easiest way is using the Envato Market plugin to update the theme from your WordPress admin, it can download and update the theme automatically so you don’t need to delete the old theme before updating. Please see more details on how to update the theme in our documentation.

Right, sorted! Thanks so much again!

Ok, so I followed your advice and here’s a what happened: - I went back and downloaded the whole package including documentation and installed a fresh copy then disabled my “WP Fastest Cache” plugin completely and then cleared all my browser cache. - Tada! It works again. - After testing on mobile devices, I had to disable some of the parallax scrolling because it was too memory intensive. - Unfortunately when I switch the touch interface back on my laptop screen, it stops working again. Bearing in mind the amount of touch enabled PC’s on the market nowadays, it would be good if there was some other way of distinguishing mobile devices from touch enabled PC’s.

Thank you for reporting this issue. We will enable it on touch enabled PCs in the next update.

Thank you for your site credentials!

There was an error from Instagram widget in the Sliding Bar widget on your site so the loader’s still spinning. My apology, actually the Instagram widget is not compatible with the Overlap theme, it’s available for only our new theme called “Aoraki”. I’m sorry but it is included in the new update of Wyde Core plugin so it also show up in the Overlap theme. We will remove it in the next update. Thank you for reporting this issue.

I just removed it from your Sliding Bar widget so your site is working now.

Thanks so much – but surely you would be working to integrate an Instagram feed?! Most businesses are on Instagram these days, not Flickr, esp. creative companies like mine.

Thank you for your suggestions! We will look into this, it would be included in the Overlap theme in the future

The Theme Options panel doesn’t allow you to add new option so you have to swap between Dark and Light logos instead. Here’s the guide to change the logo on hovering.

1. Choose the hover state logo in the Light Logo in Theme Options -> Navigation -> Light Logo. The Dark Logo is for the idle state.

2. Add custom CSS below to Theme Options -> Advanced -> Head Content:

<style type="text/css">
    #header:not(.w-fixed) #header-logo a .dark-logo,
    #header:not(.w-fixed) #header-logo a:hover .light-logo {
        opacity: 1 !important;
    }

    #header:not(.w-fixed) #header-logo a .light-logo,
    #header:not(.w-fixed) #header-logo a:hover .dark-logo{
        opacity: 0 !important;
    }
</style>

However, this will disable the Light logo on the dark background so when you change the Foreground Style in the Overlap Options -> Header to Light, it wont’ work anymore.

Hello,

Please do not edit the code in the theme directly. If you’d like to customize the style, you should add custom CSS to your child theme or Theme Options panel instead.

Also, editing the style of the element will affect all elements in the same type. Actually you can edit the position of the element in the Design Options tab when you edit it. Of course you can add the top margin to move the element to bottom or put the negative value of the margin top to move it to the top.

Anyway, if you would like to edit it by using CSS, you should follow the steps below:

1. In the Backend Editor, edit the element that you want to change the style.

2. In the Element Settings window, add a CSS class into the Extra CSS Class field. For example: new-heading-2

3. Click on a Page Settings icon, see below picture:

Add custom CSS to the Custom CSS settings box. For instance:

.new-heading-2{
margin-top: 20px;
}

Hello.

1. Actually there are 2 pins on your map, the 1st one locates on Mountain View and the 2nd one is on Santa Clara. If you zoom out the map and go to USA, you will see both pins there. That’s because you have 2 addresses in the map settings, one in Mountain View and another one in Santa Clara. You should edit your Google Maps element, change the address or remove all addresses and add a new one. If it doesn’t work, try to update the theme to see if it works.

2. The first menu always brings you to the top of the page. You have only one menu item, of course it will bring you to the top instead of the anchor. You have to add one more menu item such as Home to be the first item in your menu to work around this.

Hello,

This is a permalink caching issue, go to Settings -> Permalinks, select “Post name” and save changes to refresh the permalink settings.

Thank you!

I’m sorry but it’s too hard to set all posts in the masonry layout to have equal height.

I guess that you’re looking for a grid layout like another one of our theme called Flora: http://wydethemes.com/flora1/blog-grid-2-columns/

Unfortunately, there is no Blog Grid layout in this theme. This is a masonry layout. As you know the masonry layout should have different sizes of posts.

Actually not only the first item but other posts also have different height as you can see on our demo: http://wydethemes.com/overlap/blog/blog-masonry/

So even you change the first item to have the same height as other posts but some posts may have different sizes, I do not recommend you to change this layout.

Thank you very much for the prompt response.

Sorry to bother you with another question. I know the theme does not support this function but I’m still asking this stupid question. If it is easily doable could you please help me. It’s regarding the hover state for the logo. Wherein the logo changes a different image.

Thank you. the support is phenomenal. Much appreciated.

I’m not sure which exactly logo but if it’s a logo in the top menu, it’s too hard to do. In order to change the logo image when you hover, you should have one more image for the hover state but in the Theme Options panel we have only one version of the logo. That means you will need to edit the Theme Options panel too, this is not recommended.

I’m sorry but it won’t work when you put the filter in the URL directly.

However, if you’d like to show only one category on the portfolio page, you should build custom query to display items from specific category.

When you edit the Portfolio Grid element, click on “Build query” button in the “Custom Posts”, and then put a category name into the “Taxonomies” field so it displays only items in that category.

It’s a built-in setting of WordPress, go to Appearance > Customize -> Site Identify -> Site Icon, see more here: https://codex.wordpress.org/Creating_a_Favicon

Also, if you’re working on the Blog page, you can set it on your WordPress admin, go to Settings -> Reading, set the “Blog pages show at most”.

Thank you. But… 1. Whre to find Post Count option? I searched everywhere in Back-end and found nothing like that. 2. That’s the problem that “Blog pages show at most” does not work – nothing changes with any value I set. Now, here is 3, but still all post are visible in front-end.

If you’re using Blog Posts element from Visual Composer to display the blog posts on any pages, you can set the Posts Count option in the Blog Posts element settings. However, if it is a Posts page, you can set it in the “Blog pages show at most” on Settings -> Reading. If it doesn’t work, try to deactivate other plugins to see if it works. If it still doesn’t work please PM me your site URL and admin login: https://themeforest.net/user/wyde#contact

you can see also how my logo get very poor quality when i turn on the google page speed module

now I see it also gives bugs in the other browsers…it doesn’t display the team member and the portfolios become super long and empty pages

In the HTML minify settings, you should disable the “Line break removal” option.

I have never tried the Google Page Speed module but I guess it compress all images on your site so they have very poor quality. You should disable it if you’d like the good quality images.

I couldn’t find the Team Member on your site so I couldn’t see what wrong on this element. However, there was a script conflict on your website because you have enabled HTML minify and remove line break. So try to disable HTML minify as I provided to see if it works.

Please make sure you’ve selected the Text mode in the Text Editor before adding the code. If you’d like you can provide me your site URL so I can help you out.

Hi there,

The featured image in the portfolio gallery layout will be cropped to 1280px so it looks blurry on the large screen.

We will change the size of that image in the next update so it will show the full size as uploaded. Thank you for reporting this issue.

Amazing, thank you!

The current version of this theme doesn’t support WooCommerce 3.0. It will be fixed in the next update.

Oh okay, thank you. Do you have a timetable of what week we can expect that update?

We will release the new update within a week.