It’s still working fine on our site. Please ensure that you’ve updated the theme and all bundled plugins to the latest version. You can find the changelog here: https://themeforest.net/item/overlap-high-performance-wordpress-theme/15344205#item-description__update-log

The theme comes with a license of WPBakery Page Builder plugin. After you update the theme, you will see a notification message to update the bundled plugins including WPBakery Page Builder. You can find the instructions on how to update the theme and bundled plugins here: https://wydethemes.com/overlap/documentation/#update

However, if everything is up-to-date but it still doesn’t work, there may be plugin conflicts on your site. Try to deactivate your plugins to see if it works.

We’re sorry but we’ve never tried that plugin with this theme before and it isn’t included in the plugins support list so we have no idea what’s causing the problem.

However, if this is a script conflict issue as their developers said, then you can comment out that script like they provided to fix it.

Actually, that script is just a polyfill and only available for old browsers. You can comment out or remove it from that file without affecting your site because most people are using modern browsers today.

Thank you for taking the time to report an issue. We will also remove that script in the next update.

We didn’t and we can’t delete any comments here.

Regarding the shortcodes from our themes, you’re right! Our themes come with custom shortcodes and they are included in the Wyde Core plugin and only work when you’re using our themes with Wyde Core plugin and WPBakery Page Builder.

Can you help me? All my posts are covered in Wyde Shortcodes and can’t be used with another theme. Can I use the Wyde plugin in another theme to same me from re-editing all the other posts? I still use your theme for other clients, but this client requested a switch. Please help!

We will move all the shortcode templates and styles to the plugin instead so you can use them with another theme. We’re working on this and will release the new update soon.

You can add the following CSS into Appearance -> Customize -> Additional CSS to increase the header navigation height:

/* Header height */
#header .container {
  height: 100px;
}

@media only screen and (min-width: 1080px) {

    /* Spacing between the header navigation and main content */
    body:not(.no-header) .main-content.header-space {
            padding-top: 100px;
    }

}

Sounds like you’re using the Advanced Translation Editor to translate the content created from the WPBakery Page Builder. Unfortunately, that editor isn’t compatible with custom elements. You may need to turn off the Advanced Translation Editor and manually translate the page so you can edit any elements and also create different designs for the page in different languages if you’d like. You can find the instructions here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Anyway, thank you for reporting this issue. We are looking into this to make it work with custom elements in the future.

Here are the instructions on how to add custom fonts into the Theme Options:

1. Make sure you’re using a Child theme. You can find more details on how to install a Child theme here: https://wydethemes.com/overlap/documentation/#child-theme

2. Navigate to Appearance -> Theme File Editor, select the Overlap Child theme to edit.

3. Put the following PHP code into Theme Functions>

/**
 * Adds custom fonts into the dropdown list in the Theme Options -> Typography.
 */
function overlap_get_custom_fonts( $fonts = array() ) {
    $fonts['Custom'] = array(
        '"Font Name", sans-serif' => '"Font Name", sans-serif',
    );

    return $fonts;
}

add_filter( "redux/overlap_options/field/typography/custom_fonts", 'overlap_get_custom_fonts' );

4. Add the CSS below into “Stylesheet (style.css)”:

@font-face {
    font-family: "Font Name";
    src: url('font-name.woff');
}

5. You will need to upload your font file to the Child theme folder “wp-content/themes/overlap-child/” on your web hosting server.

thank you for providing solution!

We’re sorry but those are deprecation notices from the third party library (Redux Framework) that’s included in the Wyde Core plugin.

Actually, not only from the Wyde Core plugin but you may also see deprecation notices from WordPress Core and other plugins even you deactivate Wyde Core plugin, as WordPress itself is not fully compatible with PHP 8.0. So, we recommend using PHP 7.x until WordPress and all the bundled plugins are fully compatible with PHP 8.0 to make sure everything will be working properly.

However, a deprecation notice is not an error. If you’d like to use PHP 8, you can disable the PHP debug mode to hide the warning messages by changing define( ‘WP_DEBUG’, true ) in the wp-config.php file to define( ‘WP_DEBUG’, false ), you can find more details here: https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/

These errors come from the wyde-core plugin only. Not from WordPress or other components. That’s why I report it to you and not to other parties.

I know these are just notices, but they fill up my error log, which I’m monitoring for issues, so I can report them to get them fixed. They are not shown on screen, because WP_DEBUG is not enabled. I’m not a beginner and just want to help you fix your code (or that of third party libraries you use).

Redux Framework fixed these deprecated warnings with PHP 8.0 in version 4.1.26 over a year ago. But you are using an old version 3.6.18. So please update your code and libraries to make it compatible with current PHP versions. If you wait until everybody else has fixed their issues, you are too late.

Thank you for reporting this issue, we will update it in the next update of the theme.

The latest version of WPBakery Page Builder plugin is included in the latest update of the theme (1.5.5). You will find the changelog here: https://themeforest.net/item/overlap-high-performance-wordpress-theme/15344205#item-description__update-log

After you update the theme, you will see a notification message to update the bundled plugins. You can find the instructions here: https://wydethemes.com/overlap/documentation/#update-plugins

Thanks. So as long as I have active support for this theme I can WPBakery updates? What happens if support ends? No updates? Thx.

The updates are free. You can upgrade to latest version of the theme and WPBakery Page Builder plugin for free.

Having active support means that we will be available to you to resolve any potential issues you have in using the theme.

It might be a compatibility issue with the theme and the masonry library that’s included in the new update of WPBakery Page Builder plugin.

However, this issue has been fixed in the new update of the theme.

Try updating the theme and all bundled plugins to the latest update to see if it works. You can find the changelog here: https://themeforest.net/item/overlap-high-performance-wordpress-theme/15344205#item-description__update-log

Sounds like you’ve uploaded the incorrect file.

If you choose “All files & documentation” to download, you will need to extract that zip file first. Then you will find the theme zip file (overlap.zip) in the folder “WordPress Theme”. You can find more details in the documentation: https://wydethemes.com/overlap/documentation/#installation

Thank you for your interest in our theme.

Here are the answers to your questions:

1. Sure, you can change the distance between the boxes. You can find more details in the documentation: https://wydethemes.com/overlap/documentation/#overlap-options

2. We’re sorry but we don’t have a theme demo on the backend. However, the demo content is included in the theme purchase. Your site will look like our demo site after you import the demo content. You can find more on how to import demo content here: https://wydethemes.com/overlap/documentation/#import-demo-content

You will need to update the theme to make it work with the new version of WordPress. You can find the instructions on how to update the theme here: https://wydethemes.com/overlap/documentation/#update

Glad to hear it has been solved!

I’m sorry but I’ve never seen this issue before. It’s working fine on our demo site. Please ensure that you’ve updated the theme and all bundled plugins to the latest version. You can find more details on how to update the theme here: https://wydethemes.com/overlap/documentation/#update

If it still doesn’t work then, there may be plugin conflicts on your site. Try to deactivate your plugins to see if it works.

Hello my friend I looked at it with the bootstrap and deleted it. However, that wasn’t the problem. What errors do you see when you start it? I can’t find anything, where can I see that in the browser console?

It is enough if I just uninstall the ARMEMBER plugin, then the contact form works as it should. But that’s not an option!

Please help.

To check the error in your browser console, press F12 on your browser (or Command+Option+J on Mac), you can find more details here: https://developer.chrome.com/docs/devtools/open/

https://developer.mozilla.org/en-US/docs/Tools/Web_Console

Those error messages have been removed because you have deleted the code in your child theme.

By the way, looks like your site is loading the CSS and JS files asynchronously. It is usually included in the cache plugin or CDN like Cloudflare. Try to disable this feature to see if it works.

If it still doesn’t work, there may be plugin conflicts on your site. You will need to deactivate your plugins one by one to find the problematic plugin.

PM for you

You may need to visit Settings -> Permalinks to refresh WordPress permalink caches.

You may need to install the “OMGF | Host Google Fonts Locally” plugin ( https://wordpress.org/plugins/host-webfonts-local/ ) to workaround this issue.

I will give it a try, thanks for the hint

You’re welcome

Here are the instructions on how to add new social network icons into the theme:

1. Add the following WordPress filter into functions.php in your child theme:

/**
 * Adds social icons to Social Media section in Theme Options.
 */
function overlap_get_social_media_icons( $icons ) {

    $icons['overlap-tiktok-icon'] = esc_html__( 'Tiktok', 'overlap' );

    return $icons;

}

add_filter( 'overlap_social_media_icons', 'overlap_get_social_media_icons' );

Then you will find a new field to set a link for the Tiktok under Theme Options -> Social Media.

2. You will need to upload an icon for the Tiktok because it isn’t included in the theme. And then add the following CSS snippet into style.css in your child theme or add it directly to Appearance -> Customize -> Additional CSS:

.overlap-tiktok-icon {
   /* Your custom icon styles here. */
}

We’re sorry but please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.

This theme is compatible with WooCommerce 6. Unfortunately, that version is not yet available in the ThemeForest’s plugins list so we couldn’t add it to the compatible plugins in the product details page.

However, you can update it and normally use it with this theme. Our demo sites are also using WooCommerce 6 and everything is working fine.