85 comments found.
how to add new social media icon and link, like if i want to add snapchat?
Hello,
Please take my apologies for delayed reply. Please check this article for detailed instructions: https://axiom.ticksy.com/article/8612
If you have any questions, please do not hesitate to contact us at https://axiom.ticksy.com for fast and efficient support. Thank you.
Is this theme compatible with Wordpress 4.8? I see that this theme hasn’t been updated in almost 9 months. I just want to make sure before I buy it so I don’t get stuck with a theme that wont be updated in the future.
Hello,
Thank you for interest in our theme! Yes, it is fully compatible with WP 4.8. Theme update is in set in the queue, it will be released a little bit later. Bundled plugins can be updated any time, you just need to send a request to us at https://axiom.ticksy.com/ to get the latest versions.
Best regards.
Thank you for the quick reply. I will go ahead and buy it now.
You are welcome!
Hi! Does your theme work with RTL languages? I mean that the interface of the site is becoming too RTL
Hello,
Unfortunately, this theme doesn’t have RTL version, you will need to create additional css files for it.
Hi,
Really cool theme !
Can i customise the contact form (add fields)? If yes, how?
Kind regards,
Hello! Thank you! Unfortunately, there is no option for adding fields, as an alternative solution you can use additional plugins (such as Contact form 7) for advanced customization of the form.
Hi,
Really cool theme !
Can i customise the contact form (add fields)? If yes, how?
Kind regards,
Hello! Thank you! Unfortunately, there is no option for adding fields, as an alternative solution you can use additional plugins (such as Contact form 7) for advanced customization of the form.
hi there, I am unable to change the font type. It throws an error when try to change the font. How I can update the fonts?
Dear Customer,
If you get an error when trying to change some theme settings, please be free to contact our support team so they could investigate the issue and provide a solution. A ticket system can be reached at this link https://axiom.ticksy.com/.
Regards,
Our support forum is temporarily down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email anna.themerex@gmail.com
How to de-activate the search option in the menu?
Dear Customer,
Please add the following code in Cistomize>Additional CSS code field:
button.search_submit.icon-search-1 { display: none; }
If you face any difficulties, please be free to contact our technical team at https://axiom.ticksy.com/.
Regards,
Thanks!
Revolution Slider Error: Slider with alias home-1 not found. 1) Tried copying back the entire content.
Hi,
Basically, this issue occurs if you imported no dummy data for Revolution Slider. Please navigate to Appearance>Install Demo data and re-import demo content for the plugin only http://prnt.sc/ehgh0w.
In case you have any further difficulties, be free to submit a request for our support team at https://themerex.ticksy.com/.
Regards,
Dear. Whom is concern
Hell. This is tedd, I purchased your worpress in Envanto.
but I thing It has some error like ‘import demo date’. I tried dozen times but It result was same with below error message.
“Error load data from the file “http://custom-made.aximthemes.com/demo/default/plsts.txt.’ please try again.
Erro load data from the file “http://custom-made.axiomthemes.com/demo/default/theme_mods.txt’. please, try again.
....
and two more things.
Please let me know how can I handle that. and what’s wrong with this.
Thanks
best regards tedd.
Dear Tedd,
Thanks for purchasing our theme!
Dummy data installation depends on your server settings. Please contact your hosting provider to make sure that your PHP configuration limits are as follows:
max_execution_time 600 memory_limit 256M post_max_size 32M upload_max_filesize 32M
I would also recommend you to set On for allow_url_fopen. You may so it in the following ways:
php_value allow_url_fopen On - in .htaccessallow_url_fopen = On; - in php.ini or php5.iniMake sure Safe mode is off on your server.
Then re-import dummy data – it will be successful.
In case you still have issues, please be free to contact our technicians at https://axiom.ticksy.com/ asking them to take a closer look at the problem with demo content import.
Have a great weekend!
Best regards,
I love this theme and m thinking of purchasing. What are the navigation options? Can you have a solid bar behind navigation items? Thanks in advance.
Dear Customer,
The theme includes a couple of menu styles. You may see the samples on the following pages:
http://custom-made.axiomthemes.com/ http://custom-made.axiomthemes.com/sample-page-2/In order to implement a solid bar behind the menu, you will need to change Header position within the corresponding option in your admin panel. Please take a quick look at the screenshot in how it will look like http://prnt.sc/edc04h.
In any case, you may contact our super-friendly tech team who will be happy to assist you.
Have a great weekend!
Regards,
404 Oops… We’re sorry, but something went wrong. It’s here: http://custom-made.axiomthemes.com/doc/
Hi,
Sorry for the inconveniences! We are going to fix it as soon as possible. Thanks for reporting it!
Regards,
Congratulations! Nice theme. Good luck with the sales 
Thanks, GLWS for you too
nice work good luck with sale
Your kind comment is much appreciated!
Great theme!
Thank you!
Congratulations. Excellent theme. Good luck with the sales
GLWS for you too Have a great weekend!
Nice work. Keep it up! 
Thank you!
Congratulations! Good Luck With Sale
Thanks, GLWS
Very nice creative design for Jewelry shop, especially the display section is wonderful. Well done axiomthemes.
Your feedback is greatly appreciated! We will do our best to release stunning themes for our customer!
Congratulations! Nice theme. Good sales!
Thanks for your comment, same to you
