117 comments found.
Hello
How do I remove or change the ” totop” image, because in thema I did not find a setting to disable or change the image, which I also saw are two images.
Thanks!.
Hi Jarciano..,
Kindly get into your Dashboard > Appearance > Gardening Options > Layout > Custom CSS > Enable Css > Yes > Paste the below given css code.
For changing the to top image:-
#toTop:before { background-image: url(your respective image url here); }
#toTop:after { background-image: url(your respective image url here); }
For removing the to top image:-
#toTop { display: none !important; }
Regards., DesignThemes Support.
Hello.
Perfect, they are to be congratulated for their work.
Hi.,
Thank you.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Be carefull! This theme is may be completely customizable but it is very hard to make something like in demo with plugins!! Everything has to be configured by plungins. I am so desapointed to get this theme which is completely useless for me without sliders and others widgets shown in demo.
More than that, I get a bug from the first page, the “Select your style” panel is always open up.
Hi.,
We are sorry this has happened. We understand your frustration, and we will do our best to help you.
So, please be more specific about your query with some screenshot, so that we will help you better. To hide the “Select your style” options get into Admin Panel > Appearance > Gardening Options > General > Style Picker > No > Save All.
Refer : http://prntscr.com/gv0ow8
Hello Design Themes,
is there a complete installation with texts and pictures for the Theme? (Demo content)
greeting DQBI
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Kindly refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you (free installation).
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hello Design Themes Team,
thank you for the good support. Everything worked.
I have 3 questions: 1. Where can I set the foot (content) 2. The pictures have a copyright, even the buttons? 3. I can not update certain plugins because of a license, do I have to purchase the extra?
Thanks for your help
Hi.,
Thank you for contacting us.
1) Please navigate to Dashboard > Appearance > Widgets > Add Custom Widget Texts
Please refer the attached screenshot : https://snag.gy/AYncFS.jpg
2) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Button images : Please share url and explain with a screenshot.
3) The plugin is already activated and please ignore the message that is showing in your dashboard. Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you. (free)
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Thank you everything has worked! Now another question, how can I “Loader Animation” (insert picture and background color)?
Hi DQBI..,
1) Kindly get into your Dashboard > Appearance > Gardening Options > Layout > Custom CSS > Enable Css > Yes > Paste the below given css code
.loader { background: #f0f; }
Change hex-decimal code “fof” with your respective color code.
2) Kindly add the below given css code.
.loader .loader-inner { background-image: url("respective image Url here"); width: "respective image width here"; height: "respective image height here";}
.loader .ball-scale-multiple > div { display: none; }
Regards., DesignThemes Support.
Hi, a few issues: A. The social icons is not visible B. Top right content, top left content and Left Header Content dont works.
You can see the web site here http://d36.055.myftpupload.com/ (It’s a temporally domain)
I am using fullwidth-header
Hi.,
1 ) when we have visited your site social icons works fine,
Refer : http://prntscr.com/gpbr21
2 ) Kindly send us your WordPress admin login credentials through the right bottom form located @http://themeforest.net/user/designthemes.So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
1 ) Works fine because I create them using html… lol. Check the bug for a new update 2 ) I find another way to create a solution to my needs
Hi.,
1 ) We have checked our site locally and social icons works fine, Please have a look.
Refer : http://recordit.co/vf98TozVad
Top Bar Code : https://www.dropbox.com/s/fgu3k4lwp1k1o37/code.txt?dl=0
2 ) OK, Thank you. If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
it is asking licences for VC and LayerSlider WP
Aslo I am not able update anything after editing
Hi.,
Thank you for contacting us.
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest updated plugin files.
Please refer the Knowledge Base link : http://wedesignthemes.com/support/knowledge-base/how-to-update-the-premium-plugins
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi, I went to view the live preview but the link appears to be broken so your theme preview isn’t accessible. Could you please paste the theme preview link here or fix. Thanks!
Hi.,
Thank you for contacting us.
There were some issues with our hoster that might be causing this issue, it has now been resolved.
Please check out our demo : http://wedesignthemes.com/themes/gardening/
Theme purchase link : https://themeforest.net/item/gardening-a-theme-for-garden-and-flower-enthusiasts/19269438
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
How do i edit the css of the logo so i ca use a bigger size image ?
Hi Tonejis…,
Kindly get into your Dashboard > Appearance > Gardening Options > Layout > Custom CSS > Enable Css > Yes > Paste the below given css code.
#logo a { height: 50px; }
Change the height of the logo as per your needs.
Rating!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached url :
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
Thank you for help also can you tell me the CSS name for the pages title i can’t seen to find it
Hi Tonejis.,
Kindly, send us the page link where you have the issue, along with your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes So that, we can check and have a clear look from our end. Then we’ll help you get rid.
Regards., DesignThemes Support.
Hi Thanks for your response i figured out but i have some other questions: how can i make my social media links open on a new window and alsoi added the Facebook like button on the Widgets section of my footer but i can´t center it . Thank you so much for your help
Hi.,
1 ) Get into the file path /wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php under the social functions you can add a target attribute.
Refer : http://prntscr.com/gkjjxr
2 ) Kindly send us your domain name so that we will have a clear look form our end. Then we will help you better.
Regards., DesignThemes Support.
Thank you for your quick response my domain name is www.okctopchoicelawncare.com
Hi.,
Get into Admin Panel > Appearance > Gardening Options > Layout > Custom CSS & JS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
button.inlineBlock { margin: 30px 0 0 90px; }
Regards., DesignThemes Support.
Dear Customers
We will be on Holiday for Next 3 Days! (25.08.2017 to 27.08.2017) . Thank you Very Much for Understanding…Team will be back on Monday
Regards., DesignThemes Support.
Images are not included in this theme. Where can I buy it?
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : Kindly check your mail inbox a separate email has already been sent to you.
Hi,
Yes I want the links to buy licence of home-2 slider homepage.
Thanks
Hi.,
Kindly, send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the slider files.
Regards., DesignThemes Support.
Hi,
On mobile view, you see an horizontal line between email and telephone in the header. Is it possible to remove this line on mobile view?
Kind regards,
Gino
Hi Gino..,
Kindly get into your Dashboard > Appearance > gardening Options > Layout > Custom CSS > Enable Css > Yes > Paste the below given css code in order to remove the border from mobile view.
@media only screen and (max-width: 767px){
.top-bar > .container { border-bottom: none; }
}
Rating!!
We hope you had a great experience with our theme and support. Please take one minute to share your feedback by clicking on a rating below.
Kindly refer the attached url :
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Hello, When i am trying to edit Attributes in WP-ADMIN in WORDPRESS website it stucks! can you tell me why this happened?
Hi Vag.,
Make sure that you have not activated “UNYSON Page Builder” module, if not kindly deactivate the modules and check out the issue.
Refer : http://wedesignthemes.com/support/knowledge-base/unyson-page-builder-module/
If you still have any issues, kindly send us some screenshot/video where you have the issue along with your WordPress admin login and FTP Login Credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
how can i send you pics and username&password?
Hi vag.,
1 ) The following website to get the image URL:
a) https://www.dropbox.com/ b) http://snag.gy/ c) http://tinygrab.com/
And get the URL and share it.
2 ) You can send us your login credentials through the right bottom form located @http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
also, i have send you pm. with wp admin credentials.
Hi.,
We have checked your site, it works fine. So, kindly please be more specific about your query, so that we will help you better.
Regards., DesignThemes Support.
no, when iam press ADD in attributes in Product section …it stucks!
Hi Mate.,
The problem seems to be with the plugin “Ultimate Addons for Visual Composer” When we disable that addon, the Add functionality is working fine. Please have a look.
Hope the Ultimate Addons for Visual Composer team fixes it in the next version.
Thank you.
Regards., DesignThemes Support.
Revolution slider is not included in my download, how do i get it?
*the sliders folder is not included in my download i mean
Hi!.,
Thank you for contacting us.
Please mail us your request immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can send imported Revolution slider ASAP!!.
Regards., DesignThemes Support.
Hello, i want to ask you how to to insert CATEGORY PRODUCTS in SHOP PAge??
Hi vag84.,
Do you want to display the products and categories in the shop page ? then get into Admin Panel > Woocommerce > Products > Display > there you can change the option.
Refer : http://prntscr.com/fvx082
Else if you want to display the products based on the category, then you can “Product category” module.
More woocommerce shortcodes refer : http://docs.woothemes.com/document/woocommerce-shortcodes/
Regards., DesignThemes Support.
Hello, i want to tell me how can i insert Product Category in SHOP PAGE..
Hi.,
Kindly, help us have a better understanding on it by getting back with some screenshot or video like references. So that, we’ll help you better.
Regards., DesignThemes Support.
hello, in fresh installation, i CANT SEE IMPORTER!!! for DEMO CONTENTS
Hi.,
Thank you purchasing our theme and contacting us.
Sorry for the inconvenience, For the purpose of demo content import we have remove the importer option from the Buddha Panel, Instead of that option we have used “Unyson” Plugin for import the demo contents.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/If you found any difficulties to import dummy data, Kindly, mail us your site credentials (WordPress admin login & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will check the issues and import the dummy data for you.
Regards., DesignThemes Support.
Attenzione!!!! Datemi Una risposta per cortesia. Ho acquistato il modello di posta non riesco ad usarlo. Venite si carica? Che Problemi ha? Ho Anche urgenza. Grazie
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Il tema: themeforest-19269438-gardening-a-theme-for-garden-and-flower-enthusiasts non si carica e mi rimanda sempre indietro. Cosa devo fare?
Datemi una risposta per cortesia. Ho acquistato il template e non riesco ad usarlo. Come si carica? Che problemi ha? Ho anche urgenza. Grazie
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Il tema genitore non si carica in wp e dice come risposta: sicuro di voler fare questo? Riprova Cosa posso fare?
Il tema è themeforest-19269438-gardening-a-theme-for-garden-and-flower-enthusiasts
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Before sending your details please check your server requirements., Please refer the below link for server requirements http://wedesignthemes.com/support/knowledge-base/server-requirements/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Hi, how do I edit the ‘left-content’ class used in the services page?
Hi absurdsmash..,
Please be more specific on your query with some screenshots. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi there,
http://prnt.sc/f374i6&
http://prnt.sc/f374sqas you can see there’s an additional class called left-content. I’d like to know how its been done and if I can edit it
Hi absurdsmash..,
Its our shortcode “dt-sc-image-caption type7”, It contain four type of classes for placing the content, that arrow will change according to the class name. The class name are “left-content” , “top-content” and “bottom-content” default is right content.
Refer the screenshot given below:-
http://prntscr.com/f3815eRegards., DesignThemes Support.
Thank you!:)
Hi.,
Thank you for giving us the opportunity to serve you better.
Please help us by taking a few minutes to tell us about the service that you have received so far.
Please rate the quality of service you received : http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963.Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Regards., DesignThemes Support.
Hi,
Great theme, thank you. How do I get rid of this space between the menu and my header-image? http://prnt.sc/f393n8I’m using visual composer and a simple row with a image in the design options.
Thank you,
Fixed. Added custom css:
.home.header-on-slider #header-wrapper { margin-bottom: 100px; }
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Many thanks for the fantastic review and for taking the time to share your experience with us.
Regards., DesignThemes Support.
Is there a blog on the website?
Hi.,
Thank you for contacting us.
Yes, we have the blog page with the name as “News”. Kindly refer the following for gardening theme and its blog (News) pages.
http://wedesignthemes.com/themes/gardening/ http://wedesignthemes.com/themes/gardening/news/ http://prntscr.com/esm2ezRegards., DesignThemes Support.
Thank you! I bought your theme. But i need help how can i contact you ?
Hi.,
Thank you for contacting us.
Please mail the details to support@wedesignthemes.com
or
Please create a ticket on our support site http://wedesignthemes.com/support/forums/
Thank you, we look forward to helping you!
Regards., DesignThemes Support.
Sent yesterday all needed information.
Import doesn’t work any way you described. On other your template I saw the same problem.
Problem is on your side.
Waiting to check it and make it work as soon as possible.
Hi.,
The memory_limit value should be at-least 128M. Also the max_input_vars should be 5000.
Please increase those and get back to us.
Please check that your server has following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Regards., DesignThemes Support.
Hi! Everything is done. Please solve my problem asap. Thank you!
Hi.,
We have imported all the dummy data and make the required settings. Please have a look at your site.
http://sample-optima.ru/Regards., DesignThemes Support.
Ok, now everything works. Thank you.
Checked site deeper, shop is empty.
Hi optimizr.,
This is your shop page. Please have a look at it. Update the featured images as per your needs.
http://sample-optima.ru/shop/Regards., DesignThemes Support.
