1154 comments found.
another day another problem with your theme , have left a ticket open . Would be nice to get this sorted this time
Hi there,
Thanks for submitting the ticket. We informed our support team, and they will answer to your ticket as soon as possible.
Elated
Hi, Please clarify for me (in simple English) the following: 1)when you add a new listing, is it listed on top of other listings and it will be shown in All listings and where else? 2)can you control how pages or listings positioned relative to each other? 3)can people buy products from people who list products on their listing/page 4)is the shop category intended for selling products by the owner of the website or the shop page is for listing/showing products of all people who create listings. 5)can the user see how many views his listing is getting 6)can the owner of the website allow other people to sell products from their listing page and through the use of one paypal account by the owner of the website. thanks.
Hi there,
1. Yes, listing will be listed from newest to oldest like blog posts
2. Amount of columns on listing page is fixed and it cannot be changed from options, and this can be changed only with additional css code.
3. No, such an option does not exist, sorry
4. Shop is integrated trough WooCommrece and it is not related to listings
5. & 6. No, this is not possible
Elated
Is it difficult to implement changes to the theme your rating please from 1 to 10 being very difficult so I can hire someone to help me with this.
1-listing owner being able to see how many views his listing is getting 2-shuffle the listings with time and not having early listings last and forgotten. 3-the ability to sell products through listings
Also, please confirm the theme can be edited using front end editing and not backend, and without having to pay for any paid plugins.
thanks
Hi again,
Visual Composer plugin is included, but Front end editor is disabled because of some advanced java script which we are using, but if you decide to use our theme, our support can provide you steps on how to enable Front End editor. Note that some elements may need page refreshing when added over Front editor.
Modifications require very experienced WordPress developer, and part for adding products to pages is extremely demanding so rating is certainly 8 or maybe even higher.
Elated
Hi, I’m interested to buy it, but I have a question. Is that can cancel the package? I don’t want use the package to charge.
Hello,
You can set price to be 0 like shown on theme demo http://searchandgo.elated-themes.com/pricing/ and in that way you can offer free service.
Elated
OK I see. Thank you. Another question, is there can set featured listing?
Hi again,
Yes, you can create featured listing on a page with a element like shown in our demo https://www.screencast.com/t/RB308WX8awb and you can set some of your listing items to be featured https://www.screencast.com/t/jZlwjVxP
Elated
Hello, As I can show all the listing items with the map view? I saw the view that says Advanced searh (without map) this lists everything to me in general, I want to list them all but using the map like that http://searchandgo.elated-themes.com/listing-item/?keywords=&location=&type= is it possible? you can see that listed only 12 items and you have 31 Results. Thanks
Hello,
You can increase number of listing items per page from Elated options > Listing https://www.screencast.com/t/ZAvv6Npgg if that is what you were looking for.
Elated
Hi, I am undecided about purchasing the theme. I would like to know how videos are displayed in each entry. My directory is based on video and I would like main images of each “venue” to be videos. Many thanks, Belén.
Hello Belén,
Yes, you can add videos to listings as shown in theme demo like on following items:
http://searchandgo.elated-themes.com/listing-item/club-apex/ http://searchandgo.elated-themes.com/listing-item/the-basement/Elated
howdy,
I got one question is very difficult to translate the site in dutch and France?
Hello,
No it is not. You need to create translation file for your language and to translate theme labels. Use poedit software https://poedit.net/, load translation file from theme folder / languages, translate it, and name it according to WP Codex https://make.wordpress.org/polyglots/teams/
Helpful reading http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 – point regarding poedit
Elated
Okay thanx, but with all the 3 urls i get Page Not Found. And i’m really considering to buy your theme.
Hi again.
Just make sure that that end of url is clean https://www.screencast.com/t/XAoxmGwCb like this when you open it in your browser:
https://www.screencast.com/t/VwiNvazTVC5 https://make.wordpress.org/polyglots/teams/Regarding last url, try to copy it and paste it within browser address field https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 since it is working fine on our end.
Elated
My bad, yes I see it. Thanx. I will order Poedit and see if I can figure this out. If yes i will order directly your theme.
You’re welcome.
Only one question. The icons in the search list, can the white color be changed with the text and icon and icon square. Due there we want to put a light images with white in it.
Hi again,
Theme is using Linea Icons and Font awesome icons – Iconic fonts, and users can choose different icons from available set of icons, but there is no option for setting images instead, and using images for icons is considers a bad practice nowadays because of too many get requests. Icon colors and background can be changed, and also with some css code icons can become squared. In case that you decide to use our theme, our support can assist you with these minor modifications.
Elated
Okay, i don’t want to change the icon into image. Only the background image has a lot of white so the icons and text so they would be unreadable. And it happens before I was not able to change the not hovered icons. And i want be sure it’s possible.
Hi again,
Please send us link to a screenshot and a direct page link to one of demo pages, so we can give you accurate answer.
Elated
To which email address
Hi again,
Just use some free service and post a link here, or you can write to following email: support@elated-themes.com
Elated
Any update?
Hello,
We didn’t receive email from you. Maybe it ended up like spam. Can you send it again or use some photo sharing service and post link here directly. You can use TyniPic for example http://tinypic.com/
Elated
Howdy,
I’m talking about the icon boxes ect under the search button.
http://tinypic.com/view.php?pic=30arpm1&s=9#.WRCQR-WGOHsHi again,
Yes, icons colors and border radius can be changed https://www.screencast.com/t/Nz4oLxXEXZYM . If you decide to use our theme our support can assist you with this.
Elated
How do I download a backup of the theme options?
Hi,
Unfortunately there is no option for options Import / Export, and only way is to create database backup.
Elated
Hi dear creators of the theme! Glad to tell you that by default your theme Search and Go is not mobile friendly. Google shows 2 issues: 1) content is more wide than screen and 2) elements are to close each to other. So, now I can hire some freelance programmer to fix that bugs, or…? Than, that was not very good decision to remove the sidebar from the listing page, and you know it. For example, I do not like sidebar elements that you put by default, like map on the right is too small, in should be inside of the listing, and I want to make listing view on PC more wide, now it is just on the left side of the screen, so I use your theme but it is VERY RAW.
Hi there,
Result will depend on theme settings, and by default, when you test theme demo, it will pass google responsiveness test https://www.screencast.com/t/EC4oJF4Lu . Our support can investigate this on your installation if you want. You just need to contact them by submitting a ticket at https://elated.ticksy.com
Elated
Nice theme, but I have one presale question.
How this theme work with 10-20 child location?
All wp directory theme have that problem, especially if they use Select2 and this theme use that script.
You dont have child location in your demo site, so I assume reason for missing child location from demo site is related with that issue. Am I right?
Hello,
What do you mean by child location, can you elaborate your question a bit please?
Elated
I assume you are working in marketing team so a will do this way. In web developing you have parent, siblings and child elements like this.
- -
- Location 1(parent location)
- – - Location 1a (child location)
- – - Location 1b (child location)
- Location 2 (parent location)
Hi,
Thank you for clarification. Listing location could have parent as you could see from here https://www.screencast.com/t/7Oa81djQ3S so you could arrange it on that way.
Elated
Read my first question please. I need answer on this, my very first question to you:
“How this theme work with 10-20 child location?
All wp directory theme have that problem, especially if they use Select2 and this theme use that script.
You dont have child location in your demo site, so I assume reason for missing child location from demo site is related with that issue. Am I right?”
Hello,
Demo is created in that way by our content builder, and according to our developer theme should work just fine with multiple sub locations but we didn’t tested it with 20 sub locations. As you can see on following screenshots it will work fine https://www.screencast.com/t/ae5p7Odb and by visiting parent location, sub category will be listed too https://www.screencast.com/t/Bf4Aat0l
Elated
Hello, I’m interested in purchasing your theme and was wondering if you recommend an events plugin that works with it, where users (listings) can upload their own events. Thanks.
Hello,
We didn’t tested our theme with any events plugin, so we are really not in position to recommend any.
Elated
Hi guys.
I am trying to set a Facebook APP ID for my page but it doesn’t work. I use the code in the Body section inside the header.php
Am I doing it right? No idea why it does not work.
Hello,
Please follow instructions provided by Facebook.Their instructions are clear and straightforward. In case that you still have trouble, you are probably not doing something right, and maybe it is better to try to find some plugin for that purpose.
Elated
Hello, this is a pre-purchase question:
I am creating a room booking wordpress site (by hours). There will be around 10-15 different rooms. The users need to be able to book a room by dates and hours is this possible? Another problem I am having now is I need the landing page to have a search bar or calendar where users can search by date/time or options for the available rooms. Would this be possible to be done by search and go?
Thank you, Tina
Hi Tina,
Hotel, and rooms booking functionality isn’t covered by our theme, sorry 
, but we will make suggestion to our developers and they will consider possibility for some future theme update.
Elated
Hi – in a lodging listing for specific hotels, can I add other items ? Like there are amenities or tags, can I add a no of total rooms ? Where do I add it ?
Hello,
And thanks for writing in.
Yes, you can add other tags, and amenities, or anything else like number of rooms https://www.screencast.com/t/BB52uGWX6r
Elated
Hi! Thank you for your response. What I intend to do was to have a table that will show the type and no of rooms available for each lodging. I tried to do it by creating a template/parts/rooms.php and in single-listing, calling the part, rooms. But it obviously, didn’t work. I could successfully make a table using visual composer but I would have to do that for each hotel listing. Is there any other way ? I hope I have made my question clear 
Thank you!
Hello,
Yes, it is eases to achieve that with Visual Composer, but to integrate table automatically, will require some modifications and coding skills. In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com
Elated
Hi Team! I’m very interested on this theme but I have a questions: 1- I need monetize, do yo have a space on right sidebar for each bussines to put my Ads? 2- I need my site on spanish, It’s possible? 3 -I can remove “tables” when I’m registerng a listing? 4- I can custumize “Amenities” for my bussiness?? 5- My clientes can pay with another payment method (no paypal)? For example, epayco.
This information it’s very important to buy this theme, please answers my questions verry soon. Thank you ♥
Hello,
And thanks for writing in.
1. There is no widget area for ads, so this cannot be achieved without some modifications
2. All text strings are registered labels, so you can create translation in Spanish
3. At which tables are you referring to?
4. Yes, you can change Amenities
5. Only PayPal is supported at the moment.
Elated
But, I can agree widgets on on right sidebar?
It’s very important agree ads to my web, it’s the only way to monetize at begining
Hi again,
Yes, we understand that it is important to you to have widget area for listing items, but initial design didn’t have that in mind, and area on the right is reserved for listing specific content. Only workaround would be to enable Visual Composer for listing custom post type and to add ads maybe at the top of each listing https://www.screencast.com/t/1LxQQk271Q https://www.screencast.com/t/Z7UEtQtzo0
Elated
HI Team!
Let me explain you, I’m talking about this area>>> http://prntscr.com/f12p2m
I can put a widget here??? To put my ADS 
This form >>http://prntscr.com/f12sm9 it’s unique for each bussines??
My users can pay with credit card? I can create an specific pay button? I’m in Colombia (Latin America) and we use a special way to pay.
Hi again,
Yes we know that you are talking about that area, but we already explained that there is no option to do that. That area is registered for listing items only.
Regarding payment method, only supported option is PayPal right now.
Elated
Ok Ok! Do you have a test user?? To see like a developer! ♥
Hi,
No, sorry, this is possible only for Envato hosted themes, where users can subscribe for 7 days trial, and Search and Go inst within that list.
Elated
Hi there, Do you think I could adapt this to a pet booking service? similar to this website? https://uk.dogbuddy.com/dog-sitter-aberdeen/dog-lover-with-huge-garden-in-aberdeen/277037 I think I would need to swap the booking system from open table to something else.
Hi there,
And thanks for the interest in our theme.
Our theme is listing theme, and you can claim listings, and booking functionality is for restaurants only. Although you can use it for booking like on referred website, some modification and custom coding is required.
Elated
The Listing Package and Listing Location entry are not working. Kind of important for a directory theme. I submitted a private ticket through the proper channels 4 days ago and have yet to hear back. Sure would be nice to get this resolved.
Hi,
Thanks for submitting a ticket. We will inform our support team to reply to your ticket.
Elated
Your support team told me to update to 1.8. I did that and nothing has changed. I need a fix or a refund ASAP.
Hi again,
Functionality is working fine in our theme, so it is probably something else which is causing this. Agent has been informed and it will reply to you shortly.
Elated
Hello.
I have been using your theme for some time and still I don’t understand how “Related Listings” work, it doesn’t show anywhing
Could you please explain to me how to make it work? Thanks.
Hi there,
Please try to update Elated Listing Plugin to 1.1.3 and then enable Related Listing from Elated options > Listings. If you continue to have problems, please write to our support at https://elated.ticksy.com/ and provide WordPress admin access in your ticket, so they can check this on your end.
Elated
Hi friends!
How can I change the social media icons off listing page? I would like to add larger icons. Thank you so much
Hello,
There is no option for increasing icons size, and only way to increase them is to use some custom css code. If you want to increase them, you can contact our support by submitting a ticket at http://elated.ticksy.com/ . Please, also provide a link to your website in your ticket.
Elated
Hi,
I am working on this theme which was bought by the client and I wanted to know if a change is made in the js file what tool to use to re minimise the files? The change was made inside listings.js and modules/listings.js
Many thanks for getting back, is there any specific order to follow? I changed two files js/modules/listings.js and js/listings.js so what do I do now? I am assuming listings.min.js contains what file? A detailed answer will be much appreciated.
Can you also let me know what all files were compressed in modules.min.js i am assuming all files inside js/modules directory
Hi again,
No, if you change some file, just minify it to so it contain min in it name and then upload it, because minified files will be used by the theme. So, if you changed listings.js, use tool to minify it and save it as listings.min.js and upload it back to server.
open uncompressed file to see unminified version – modules.js – file contain all our custom functionality and description is present in comments when you open the file.
Elated
Thanks for clearing that. We removed the keyword field on the home page search and replaced that with the area code which search the listings by location, that is working fine and shows the related results but on the search result screen the map does not seem to be taking area code in consideration so I wanted to know in what file are you passing listing results to the map so I can change that as well?
Hi again,
You need to contact our support for in dept explanation of files which are responsible for listing results. You can reach them at https://elated.ticksy.com/
Elated
I got my whole website removed with all the listings and your supports answer was it has never happened ? They tried to give me excuses with cache and jetpack plugin , really ? Jetpack plugin ? if you theme is not compatible with jetpack plugin then why are you selling it on themeforest ? all my categories got changed , all my images were gone , all the listing won’t turn back on after 30 days . and now your support is not answering me there . awesome theme guys
Hello,
We checked your ticket on our support forum and our agent already answered you. We could suggest to activate some back up file if you have lost any listing or made any modification that you want to revert back. Please, continue conversation with our support agents on ticksy and our support team will help you with anything that we could do. Some of things, like third party plugins is not under our support scope, but we are always doing deep investigation in order to help our customers.
Elated
