114 comments found.
Hi! The reason why I ask for a refund is because I’ve installed your theme! There is 1 page that I wanna use as a home page and a one page website to start with. I doesn’t work! 2nd thing it doesn’t let me add social media icons! 3nd there is no drag and drop system.. so what can we do about it And belief me I’ve watched all the YouTube movies
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page https://themeforest.net/user/pirenko ) with the WP login details for a quick check.
In a more general note, all the features that you see on the theme demos can be replicated. So, for example, if you see Social Media icons on the theme demos, it means that the feature is available.
Cheers!
Hello!
Love the theme! Thanks for your hard work.
I have two questions about the portfolio pages:
1. Once I am in on a project page, can I change the text at the bottom of the page from “To Portfolio” to “To Selected Work” – that is what I am calling the portfolio pages on my homepage?
2. Again from a portfolio project page, when I click “next project” and “previous project” it’s actually taking me through the projects in the opposite order than they appear on my homepage. Is there a way to fix this?
Here is a link to the site leearch.com
Hi,
Thank you for purchasing!
Here are my comments:
1) You can manage those texts on the Translations tab of theme options.
2) Please send me a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check on the content.
Cheers!
I love this theme, but one thing I can never do is centre the theme buttons. When I find a solution that works on one page, it doesn’t work on the others etc. How can I do this? Is there a method that will work for every button I ever add?
Hi,
Thank you for purchasing!
On the parent row please select the option to center the text. If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link and we’ll assist you.
Please consider also renewing support, because it has expired.
Cheers!
Hello,
I have some Spam redirection since the update, I don’t understand….
Could you please help me ?
http://www.funkisign.com/Hi,
Thank you for purchasing!
That issue is not related with the theme update for sure. Please reach your hosting company for a quick fix.
Cheers!
Hi, We are getting blank white pages on both the blog and contact pages after upgrading to Wordpress 4.7.1.
When enabling wordpress debug I see the following error: Warning: Cannot modify header information – headers already sent by (output started at F:\Domains\ikraal_user\ikraal.co.za\wwwroot\index.php:59) in F:\Domains\ikraal_user\ikraal.co.za\wwwroot\wp-includes\pluggable.php on line 1167
Any ideas? Thanks!
Hi,
Thank you for purchasing!
That situation does not seem to be related with the theme. Please turn OFF any plugins that are not included with our theme and try again. Try also activating one of the default WordPress Themes to see if that error happens only when this particular theme is active.
If the problem is only with our theme, please send us a private message with the WP login details for a quick check (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hi there
This has been a wonderful theme to use, but I’ve found an issue with the blog and the excerpt.
In some of my blog posts, I’ve inserted galleries after a couple of sentences of text. As a result, the excerpt on the blog archive page displays the inline css generated by the gallery. I think this is due to the fact that the theme uses the_excerpt_dynamic() and not the_excerpt(), which I think would strip any shortcodes.
If I fill in the Excerpt box for the blog post, the excerpt on the blog archive page is fine – of course. BUT, this messes with the Latest Posts visual composer element. It will display the content of the Excerpt box, making all posts previews a different length.
Can you suggest a way around this? Is there a way to disable the_excerpt_dynamic and use the_excerpt instead?
Thanks
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Whatever the issue is, if you prefer we’ll help you using the default “the_excerpt” function anyway. Cheers!
Good day.
What can be because the contact form does not work?
error message: Email failure. Please try again.0
Best regards
Hi,
Thank you for purchasing!
Probably your hosting company is blocking sending emails via the wp_mail function. You should get in touch with them to remove this restriction.
You can also try and install the free plugin Contact Form 7 that has alternative ways to send emails.
Cheers!
thank you!
Hello, I seem to have a problem displaying icons on my services tab in the man page. Despite selecting the icon it doesn’t show up. My website is spyridon.pt.
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check on the page content.
Cheers!
Ok.
Hello, I seem to have a problem displaying icons on my services tab in the man page. Despite selecting the icon it doesn’t show up. My website is spyridon.pt.
Double post 
I am interested in purchasing your template. Is the URL
http://pirenko-themes.com/landing-stamp/running this template or is it another template/webpage? I really like this page’s setup and want to make sure I can duplicate it in the template.
Thanks!
Hi,
Thank you for reaching us!
That page is not part of the theme and it is just a plain HTML page we built. In terms of the page content you can have something really close with the theme, but the way that the menu sticks is not entirely possible with the theme.
We can also send you the whole HTML page if you want to have something exactly like that.
Let us know if you buy the theme and need help with something. Thanks!
Hi,
I just bought the theme and it’s great but I have few questions:
1. How do I change ( which file ? ) the form contact words in french like “Name”, “Email” and “Subjet”.
2. In which file can I change the “Load More” button ? and the color.
Thanks !
Hi,
Thank you for purchasing!
You can manage all translations under Stamp Options>Translations tab. As for the button the color is the theme active color.
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
There seems to be an issue with how the site displays on Windows 7. I looks fine on a mac in FF, Chrome but on Explorer my client says the team photos are full width instead on a left column.
I have screen shots but the envato message box doesn’t allow attachments
Thanks, Allan
Hi,
Thank you for purchasing!
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with a link for a quick check.
Cheers!
Thanks, message sent
Hello, I want to use parallax option on slider section ¿how can achieve this function? I already used the parallax option on feature slider at page but I can’t make it works.
Hi,
Thank you for purchasing!
That option is available for the page featured slider so you will find it on the page options panel (located under the page content).
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello!
Is it possible to have a full size background image with this theme?
Greets indee
Hi,
It is not possible with the theme options, but I can help you with that if you buy the theme. All that we have to do is add some lines of code to the theme custom CSS option. This way you can always update the theme and keep this change active.
Cheers!
HI! I love the Stamp theme but I’d like to change the layout of the main blog page. I like the look of the layout of the search results where the picture is smaller to the left of the title and excerpt. How can I make the main blog page look like that?
Lani Hudgins
site demo: 4e6.49b.myftpupload.com
Hi,
Thank you for purchasing!
Please send us a private message and we’ll try to help you with that. Cheers!
How do I send a private message… I thought I did above.
If you need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ).
Cheers!
Hello,
Linking-to-anchor-problem here… I’ve made multiple pages each with multiple anchors (using row anchor id’s). I made a menu with sub-navigation linking to those anchors. On each specific page the anchors inside that page are working fine, outside the page however the menu doesn’t work. Also tried a direct link in the text (http://www.site.com/pagename/#anchor) same problem: the requested page is only showing the preloader bars. Problem occurs on both client-server (with child-theme) and my test-server. I need to fix this, obviously, any ideas? Thanks! Pit
Hi,
Thank you for purchasing!
Please make sure that you are using the latest theme and bundled plugins versions. If you still have trouble send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details so that we can analyze this situation.
Cheers!
Thanks for your awesome service, quick response and for taking a look. Anchor-issue solved! Yiehaaaa! Have a nice day, Pit
Have a nice day too 
Hey, I like your theme a lot, but if I have doubts or can’t do something, is it possible to ask you questions and get complete answers for someone who doesn’t know how to code? Thanks!
HI,
Thank you for your kind comments!
We will provide any help that you may need with building the content and managing the theme. Anyway, please notice that you don’t need any coding skills to manage the content, because the theme has a Visual page builder.
If you want to see how the theme works please check these tutorials: https://www.youtube.com/playlist?list=PLWiviR4wWrsGc3xE8MrLN3StOHzkABh-u
Cheers!
Hello, First of all let me congratulate for this wonderful theme. I am extremely happy for this purchase and I couldn’t be more satisfied with the final result of my website (http://loveribatejo.com/).
I want to ask two different questions related to Tumblr.
1. In the topbar social icons Tumblr is not availbale, but I can find it in footer widget social icons. Is that supposed to be like that? Can you add it? 2. I would like to add a tumblr button to my portfolio/posts sharer. Is is possible?
Hi,
Thank you for purchasing and for the kind comments!
About your enquiries:
1) We will add that option on the next theme update. If you need it sooner please send us a private message;
2) You should install a Social Sharing plugin for that and maybe turn OFF the theme default post share option (so that you don’t have 2 different share features on the same page);
Greetings from Portugal
I purchased the theme and waas setting it up but wanted to add the additional scroll down pages/options to my homepage like yours in the live preview. Specifically would like to add the “All-Around Company A WIDE RANGE OF SERVICES” options as well as “Awarded Company WE TAKE CARE OF YOUR WORK” optional section. I looked everywhere in the dashboard and on the comments/support here and could not figure it out. If you could please help and show me how to do this, and if you need to see my site, it is http://68b.7e6.myftpupload.com/ Thank you for your time.
Hi,
Thank you for purchasing!
You need to make the menu link to specific parts of the page using the row ID’s. If you need help managing menus please check http://www.pirenko.com/blog/2014/07/24/mastering-wordpress-menus/
If you still need help, please send us a private message (contact form on this page http://themeforest.net/user/pirenko ) with the WP login details for a quick check.
Cheers!
Hello, I’m trying to use Visual Composer at locahost, but it is not displaying anything. Can you help me?
Hi,
Thank you for purchasing!
To fix the Visual Composer issue please update the theme and bundled plugins. Please notice that you don’t need to buy any Visual Composer license (just update it using the theme).
Cheers!
How can I install this upgrade in the current project? I mean, without reinstall everything from zero.
You don’t need to reinstall anything and you will not lose any information. Please check the theme documentation about the update process or take a look at the video tutorials here https://www.youtube.com/playlist?list=PLWiviR4wWrsGc3xE8MrLN3StOHzkABh-u
Thanks!
