142 comments found.
Hello, how many payment gate way does it support
HI,
Thanks for contacting us.
Business HUB works with Business Hub and Easy Digital Download plugin so it supports the payment gateway which these plugins allow 
For more details please check here
- https://wordpress.org/plugins/woocommerce/
- https://wordpress.org/plugins/easy-digital-downloads/
Best regards
Cactusthemes
Hi, I am seeing an issue with the menu on mobile on the Live Preview. I am on Android and when I click on the menu it doesn’t open. Do you see the issue? Thanks 
Hi
Thank you for contacting us.
I checked this issue on my test site and i did not see it. You can try disabling the 3rd party plugins that you’ve installed to check the issue with the menu on mobile. Or please submit a ticket to http://ticket.cactusthemes.com/ with your site url and an admin account. So I can check this issue for your better.
Looking forward to your reply
Best regards,
Cactus Themes.
Hi !
The buttons with slider revolutions in ipad and iPhone do not work, they do not go to the corresponding link.
Installed version WP: vs 4.7.5 Installed version de Slider Revolution : 5.4.5
Thanks for you support
Hi,
Thanks for contacting us.
Thing seems to work fine at our site. Please submit a ticket to http://ticket.cactusthemes.com with your issue URL so we can and help better.
Best regards,
Cactusthemes
Hi, I bought this theme but when I changed to Vietnamese, its font displays badly, any suggestion on font that I can use for my business-hub website without error?. Thanks
Hi,
Thanks for contacting us.
Please go to Google Font store then select the fonts which support Vietnamese to use http://prntscr.com/fc9eyw
Best regards,
CactusThemes
I see the demo a bit wide. On the theme there is a setting to minimize the width?
Hi,
Thanks for contacting us.
Currently, BusinessHub supports 3 layout content for Archive page as you can see in this image http://prnt.sc/f1cv6m. Besides, it has options to disable/enable Sidebar in Archives page, Single Page & Post.
But it doesn’t have a setting to minimize the width.
Best regards,
CactusThemes
For the digital shop demo, can you easily remove the checkout area?
Basically, I would like the buy now button to simple go the an desired link when it’s clicked?
Hi
That’s a feature of EDD plugin. You will need to use this addon: https://easydigitaldownloads.com/downloads/external-products/
Best regards
CactusThemes
Hello, I could not find the button for visitor to login/signin on the menu or header?
Hi
We didn’t demo that feature. It’s up to you to put the link anywhere you like. If you want to create a front-end login page, you can use Theme My Login (TML) plugin, like this: http://business-hub.cactusthemes.com/login/
Best regards
CactusThemes
Hi!
After installing revolution slider appears double title of the page. How to remove these titles?
Thanks you for your time and support
sorry
I want to say after install template of the revolution slider
Hi
To be honest, I’m not sure about that. You can try to edit the slider manually. or, please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
I cant seem to get the contact form 7 to show correctly on the contact page. Can you provide the code for making the form look like the demo?
Hi
Do you mean the contact form only, or the page content? Here’s the contact form[text* text-25 placeholder "Your Name *"] [email* email-839 placeholder "Your Email *"] [text* text-874 placeholder "Subject *"] [textarea* textarea-461 placeholder "Message *"] [submit "SUBMIT"]
To build the contact us page, you could use Visual Composer ’s rows and columns to arrange the elements
Best regards
CactusThemes
hi, i need an out of the box solution, basically want customers to pay me for digital services can you please answer question before i buy;
1, is there any other or extra plugins i need to purchased for this to work ?
2, can this theme provide me and my customers with easy digital purchases etc ?
3, is this mobile friendly ?
Thanks !
Hi
Thanks for your interest. Regarding your questions
1. No, the theme work with EDD plugin, which is free.
2. You can try to use the demo
3. Well yes, you can check the demo on your mobile.
Best regards
CactusThemes
I am setting the theme on my website and when I try to add an image for the three content boxes on the homepage, each image is hidden behind the slider:
How do I fix this? They should appear over the slider image, like your demo for homepage v2
Hi
You configure the row containing 3 boxes to have minus value of margin top. In our demo, we set the row to have -110px margin-top
Best regards
CactusThemes
Hi!! Thank for your products.
My questions is: In your documentation says “Go to Plugins > Add News > Upload, find and install /plugins/Go to Plugins > Add News > Upload, find and install /plugins/envato-wordpress-toolkit.zip file (in the download package) file (in the download package)”, but in all files does not appear.
Where is Go to Plugins > Add News > Upload, find and install /plugins/envato-wordpress-toolkit.zip file (in the download package) ??.
Thank you and have a great day
Hi
You can download the plugin here: https://github.com/envato/envato-wordpress-toolkit Click on “Clone or Download > Download Zip”.
We will update the package soon.
Thanks and best regards
CactusThemes
Excuse me
Logo: In your demo after the logo follows the title “BusinessHub”. The question is: where do I write this title? I can not find where it.
Thanks and best regards
Hi
Text and the icon B are parts of the logo. It’s a single image
Best regards
CactusThemes
hello support, theme is fantastic … there is problem in demo!!! in variable price product when i add second option theme add always first option … there is bug?? please tell me !!! try with variable price thk
Hi
No, it’s not a bug. We didn’t set different image for the variation. You can now try again.
Best regards
CactusThemes
Dont work …if i click exented license (2 variable price) ...he add firs ariable price in cart (single theme)....please check because this is presale question Thk
Hi
I’m not sure I understand your question correctly. If you check this product: http://business-hub.cactusthemes.com/product/ship-your-idea/ The variation “green” has different color, and different price as well.
Best regards
CactusThemes
Hi
Indeed, it’s a bug with variable products in EDD. If you have a quick fix, please contact us at http://ticket.cactusthemes.com so we can help. Otherwise, please wait for an update which will be released soon.
Best regards
CactusThemes
hello i have presale question… i want make online marketplace with category (EDD DOWNLOAD CATEGORY) in mega menu’ ... there is possibility for different product download page ( for example wordpress, plugin, imager etc) thk in advance
Hi
Thanks for contacting us. Unfortunately, I do not get your question clearly.
Business-Hub integrates well with Easy Digital Downloads, so you can just most of EDD features without problems. Please check http://docs.easydigitaldownloads.com/ document of EDD to know the possibility.
Best regards
CactusThemes
Hello i did not purchase your theme with themeforest. I actually brought it early last year around march 2016 i believe the cost was like $50 or $60 bucks. Not sure of the site I think it might have been something like worpress themes.com. But i didnt use it to now because i was new to wordpress and it was to complicated for me to set up..
Just having a small problem.
The left menu you call EDD side menu.. just disappeared it was working fine.. I have it set up right in Menu Area and in the Widgets Area.. not sure why it went away..
the site is www.outterboxpublishing.com
Hi
Make sure you have latest version of Business Hub, which is 1.1.1
Best regards
CactusThemes
thanks re-downloaded everything and it working yay.. one last question.. how do you change those three banner image. I choose the EED Homepage look.. I looked everywhere.. On the demo site it has that image of a fit watch with a pink background and to the right a image of a phone.. please and thank you
Hi
It’s inside that page. Below the content editor, you will see the EDD Header Settings area.
Best regards
CactusThemes
Hi,
On the homepage the slider is covering the first 3 boxes. How do I get them to show over the top of the slider like you have in the demo?
Thanks
Ryan
Hi
I’m not sure I get your point. Could you please screenshot your problem?
To configure home page, please check our document: http://business-hub.cactusthemes.com/document/#page_templates
Best regards
CactusThemes
Where can I send a screen shot to?
Its the 3 boxes under the slider on the homepage, the text and images are in the correct place, they just are not loading over the top of the slider.
Thanks
Ryan
Hi
You ca upload the screenshot somewhere (ex. imgur.com) or share URL of your site here.
For better support, please submit ticket to http://ticket.cactusthemes.com
Best regards
CactusThemes
Hello, I’m trying to add the categories and tags information of the download, but it seems that the widget doesn’t work. Could you tell me how to add this feature to the website ?
Hi,
Thanks for contacting us.
We replied your question in the Support System, please check your ticket. Thank you.
Best Regards,
CactusThemes
Still have no response to the ticket
Please check again, thank you.
found the issue, they don’t appear beacause you disabled it in your css file
.widget_edd_product_details .edd-meta { display:none;}
and
.categories { font-size:0; line-height:0; margin-top:-6px; margin-bottom:24px;}
please correct this in your next update
Hi,
Thanks for contacting us.
We replied your question in the Support System, please check your ticket. Thank you.
Best Regards,
CactusThemes
Presale question: I need to be able to change all internal links to relative for https. That includes theme related images like backgrounds, slider images, our logo. Is that doable without being a code wizard?
Hi,
Thanks for contacting us.
Unfortunately, it requires to do Custom code to get that but we don’t support for this kind of service, you could find a freelancer to get help in this case.
We are sorry for this inconvenience and thanks for your understanding.
Best Regards,
CactusThemes
Thanks for lovely theme. I purchased and try to follow instruction to setup exactly like Demo, but running into issues. Documentation is not clear or atleast not uptodate. Please let me or direct me to correct doc setup for homepage-edd
Hi,
Thanks for contacting us.
If you can’t setup the website yourself, please create a ticket to our Support System at http://ticket.cactusthemes.com/ with your site URL and an Admin account so our supporter can help you.
With the documentation of the theme, we will consider to make it more clearly. Thank for your understanding.
Best Regards,
CactusThemes
Hi! Presale question. How could I see the user profile? I mean is it possible to add custom info like a purchase history? Been trying to find it in the shop demo but had no luck. And the other question is, from the admin view, how do u handle the users (clients-buyers?) Is it possible?? Regards!
Hi CarlosADW,
You can see User Profile of Easy Digital Download at Dashboard > Download > Customers. And in Admin Panel, you can view Payment History but can’t edit them.
For the latest question: From the Admin View, you can Delete, View user payment log, and edit Customer Info.
Best regards, CactusThemes.
